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VRBO Setup

995 bytes added, 09:36, 23 August 2022
*VRBO/Homeaway do not allow same day bookings.
*Most agencies/property managers can use VRBOs XML connection. In some regions VRBO applies minimum requirements. If you are not eligible your can use our [[Homeaway.com_iCal| VRBO iCal]] connection to synchronise calendars.
*You can not move properties which are connected between two Beds24 accounts which are connected to VRBO if they have bookings because this will upset VRBOS commission calculation and you might get charged twice.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> You can not change your username when connected to VRBO because this will break the connection.
= Before you connect=
'''==Prices'''==
We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
'''==Bookings'''==Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
Only bookings made after the connection is established VRBO/Homeaway does not send confirmation messages. They require these to be sent from Beds24. The confirmation message you have set up in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES will be imported sent to the guest. ==Properties, rooms and can be managed. Existing bookings can be imported via iCal or manuallyroom types==Our connection supports room types with a quantity of more than one.
==You need==VRBO/Homeaway does not send confirmation messages. They require these requires you to be sent from Beds24. The confirmation message you have set up in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >CONFIRMATION MESSAGES will be sent to the guest.a '''credit card''' and a '''tax number / tax identifyer'''
= Setup =
If you see a red button "Fix Content Errors" your content does not meet VRBOs requirements. Click on the button. Any settings which do not meet VRBOs requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.
'''Step 2: Have your credit card and your tax number/tax identifier on hand'''
During the onboarding process VRBO will ask you to enter your credit cardand your tax number.
'''Step 3: Self-onboard to VRBO '''
These factors are important for the performance of your listings:
*Choose your headline carefully and make sure your key (first) picture and your headline work together.
*Recommended are 24 ''pictures", make sure all have captions.
*Add '''Location Type ''' feature so your listing will show in location based searches.
*Add ''cleaning''' features''.
=== Listings ===
A listing is created for every room in Beds24.
*The "Headline" for the listing comes from "Room Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. If this field is empty the "Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT will be used.
*The "Property Name" comes from the "Name" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. If you want to give each listing its own property name even though they are in one property in Beds24 you can enter a unique "Name" for each in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO / HOMEAWAY > SPECIFIC ROOM CONTENT.
"Max Stay" set in the CALENDAR or rates can be sent.
 
<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> Beds24 sends the price for max. 16 guests. If your property accommodates more than 16 guests use "Per Day" pricing with an extra person price.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> VRBO/Homeaway occupancy pricing only support minimum stays up to 30 days.
Use the context help <span style=color:#007bff;“ >{{#far:question-circle}} </span> for detailed instructions.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> A Cleaning fee is required by VRBO/Homeaway and if it is not set by one of these methods a value of zero will automatically be sent. You can enter the cleaning fee in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER- > PROPERTY CONTENT->ROOM CONTENT.
==== Pets====If you do not allow pets you choose "Pets not allowed" as feature in S {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. Fees for pets can be set as custom values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/HOMEAWAY > SPECIFIC ROOM CONTENT. ==== Policies and Rules ====
You can set the minimum age via a "Custom" value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
You can can set which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT
If you want to send a custom cancellation policy you need to set the actual policy details in the "Custom" in setting at the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for the setting to see detailed instructions. ===== Pets=====If you do not allow pets you choose "Pets not allowed" as feature in S {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. Fees for pets can be set as custom values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/HOMEAWAY > SPECIFIC ROOM CONTENT.
===== Children=====
If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.
 
===== Custom House Rules and Event Rules=====
If you want to send a custom house rules you can enter them in the "Custom" setting at the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC ROOM CONTENT.
==== Payments and Payment Schedule ====
By default payment is due at the time of the booking. You can change this to "At Check-in " in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT.
If payments are due at different times you can set up payment schedules in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > VRBO /Homeaway.COM > PAYMENT SCHEDULE and link it to your property in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT.
If you have set up deposit collection in {{#fas:cog}} (SETTINGS) PAYMENTS- > PAYMENT COLLECTION we will send the deposit amount set there to be due at the time of the booking and the remainder if any at arrival.
* Guest credit card has been sent to Stripe.
** Collect the payment manually via the Stripe Button in the Charges & Payemnts Payments tab of the booking, see [[:Category:Stripe#Collect_payment_manually|Manually collect payment via Stripe]] for more information.** Automate the collection of the payment using pending payments. See [[:Category:Pending Payments|Create Pending Payment]] for more information.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount.

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