Difference between revisions of "Warning channel update failure"

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[[Category:Channel_Manager]]
 
[[Category:Channel_Manager]]
 
  ''This page explains how to deal with error messages from booking channels''
 
  ''This page explains how to deal with error messages from booking channels''
The messages means that the last update with the channel failed.  
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*Go to SETTINGS->CHANNEL MANAGER and open the page for the channel  
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*Check your settings are correct
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The channel is sending error messages which we forward to you by email because what you are sending does not meet their requirements.
*If you need instructions click on HELP in the top right menu of this page
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Once you have fixed the error the channel will stop sending error messages.
*If you are receiving error messages please see the "Common Errors" section of the help lists most error messages with information on how to fix them
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Please follow the following steps to solve the channel errors.
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1. Open your email and check the error message we sent you, have a look at the section where you see
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<nowiki>=== Error Message Starts ===</nowiki>
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The error message
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<nowiki>=== Error Message Ends ===</nowiki>
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2. Go to ({{#fas:cog}} (SETTINGS) ->CHANNEL MANAGER and open the page for the channel you are receiving the error message and click on the top right <span style="color:#007bff;“ >{{#far:question-circle}}  </span> help icon to open the channel help page.
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3. Go to the section '''Common Errors'''
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3. Search for the error message you received in the common errors section, here you will find what is causing the error and possible fix.
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{| class="wikitable"
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|+Channel Common Errors Pages
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|-
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|[[Booking.com:_Synchronise_bookings_prices_availability#Error_messages|Booking.com Common Errors]]
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|[[Airbnb_Mapping#Troubleshooting_and_common_errors|AirBnb Common Errors ]]
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|[[Expedia_Mapping#Common_Errors|Expedia Common Errors ]]
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|-
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|[[Agoda.com#Common_Errors|Agoda Common Errors]]
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|[[HostelWorld.com#Common_Errors|Hostelworld Common Errors]]
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|[[Hotelbeds.com#Common_Errors|Hotelbeds Common Errors]]
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|-
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|[[Tripadvisor_Rentals#Common_Errors|Tripadvisor Common Errors]]
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|[[Trivago#Common_Errors|Trivago Common Errors]]
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|[[Ctrip#Common_Errors|Ctrip Common Errors]]
 +
|}

Revision as of 02:37, 8 September 2021

This page explains how to deal with error messages from booking channels


The channel is sending error messages which we forward to you by email because what you are sending does not meet their requirements. Once you have fixed the error the channel will stop sending error messages.

Please follow the following steps to solve the channel errors.

1. Open your email and check the error message we sent you, have a look at the section where you see


=== Error Message Starts ===

The error message

=== Error Message Ends ===


2. Go to ( (SETTINGS) ->CHANNEL MANAGER and open the page for the channel you are receiving the error message and click on the top right help icon to open the channel help page.

3. Go to the section Common Errors

3. Search for the error message you received in the common errors section, here you will find what is causing the error and possible fix.


Channel Common Errors Pages
Booking.com Common Errors AirBnb Common Errors Expedia Common Errors
Agoda Common Errors Hostelworld Common Errors Hotelbeds Common Errors
Tripadvisor Common Errors Trivago Common Errors Ctrip Common Errors