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This page is about the menu  (SETTINGS) CHANNEL MANAGER > TOMAS and explains how the connection with Tomas works and how to set it up.

1 General

2 Capabilities

  • can export inventory.
  • can export multiple rates.
  • can import bookings.
  • can import booking cancellations.

For details please click here

3 Limitations

  • Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Beds24 to block the dates.
  • Tomas accepts prices for a maximum of 10 guests. Surcharges for additional prices can be created directly in Tomas if required.
  • When a guest modifies a booking, the booking will be cancelled and a new booking will be created.

4 Before you connect


  • We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to set prices for channels.
  • If you use daily prices a price for each date and occupancy will be sent. Multiple occupancy prices can send on each rate plan. Extra person price in the daily price will send.
  • If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate can not be sent.


New Bookings are imported.

Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.

Extras and Taxes

"Upsell Items" can not be exported.

Rooms and room types

If you have room types here and sell rooms individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can set up virtual roooms

5 Application

Request to use the Beds24 interface with your touristic organization.

Alternatively send us a support ticket with your hotel name address, Tomas hotel ID and the name of your touristic organization.

We will then request the connection from Tomas and inform you when the connection is ready. You can then set the connection up.

6 Set Up

6.1 Beds24

  • Enter your Tomas hotel id

Map Rooms:

  • Click on the "Get Code" link next to the room type id setting.
  • Choose the Tomas room id you want to map to each Beds24 room and click on it.
  • When the correct room id has copied to the room type id setting, click Save.

Agoda room mapping.png view large

Map Rates:

Rates can send a price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate If you have more than 3 occupancy levels you can set up additional rates or daily prices in Beds24 for each occupancy level using and map map them in the channel settings of the rate or the daily price.

  • Click on the "Get Code" link next to the rate plan id setting.
  • Choose the Tomas standard rate for this room and click on it
  • When the correct rate plan id has copied to the rate plan id setting.
  • Click SAVE

Agoda standard rate mapping.png view large

If you need send more than one price option talk to Tomas and ask them if the can set up additional rate Ids for you.

Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in Tomas be overridden but cannot be removed. If no prices are sent from Beds24, no availability is sent, but the which originally was in Tomas is displayed.

7 Activate

  • Tick "Inventory", "Prices" and "Bookings"
  • Save

Agoda activation.png view large

8 Bookings

New Bookings are imported. Cancellations to bookings are also imported.

Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.

9 Multiple Rates

Tomas can set up multiple rate ids for each room, each with pre-defined booking conditions. Beds24 can send a different price to each Tomas rate ID. Please use these instructions. If you do not have the appropriate rate ids you need to request Tomas to add them.

10 Price Multiplier

If you want to mark your prices up or down or need currency conversion you can add a multiplier to your prices, add a * followed by the multiplier number in the "Multiplier" field


  • *1.23 will multiply all prices by 1.23 (i.e. raised by 23%).
  • Lower prices can be sent with a multiplier less than 1: *0.85 will send 85% of the normal price (i.e. lowered by 15%).
  • To convert the price of bookings imported from the channel add a * AFTER the multiplier. *1.23* will divide the price of the booking by 1.23.
  • For currency conversion you can also use currency conversion template variables. All currencies supported by the booking page currency selector can be used.
    • *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

11 Updates

Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, or quantity of rooms will send with the next update. Click on "Update" if you want to push them through instantly.

12 Notes

13 Common Errors

Can't proceed prices: number of persons x doesn't match occupation-condition MIN Y MAX Z
The room is set for a different occupancy in tomas than the number of guests you send prices for. You either need to correct the occupancy in tomas or in the price you are sending.

14 Disconnect

  • Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
  • To completely disconnect the channel manager you might need to contact Tomas and ask them to disconnect you.