17,266
edits
Changes
Jump to navigation
Jump to search
no edit summary
<div class="heading">Messages</div>
This page is about the menu MESSAGES and explains how to view and answer messages from OTAs directly from Beds24.
=FunctionalitySummary=*You can view all <div class="summarybox">The list shows messages from the guests who booked on channels with a direct messaging integration which are '''Airbnb''', "API Messages" component on the [[:Category:Dashboard|DASHBOARD]]Booking.com''', '''Expedia''', '''Vrbo group'''.
*The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links.
*You and your guests will see the messages in the channels extranetand apps*You can view all messages also from the "API Messages" component on the [[:Category:Dashboard|DASHBOARD]]. </div>==Send messages to guests==
Open the booking and go to the "Messages" tab or click on the message on the dashboard to open the thread.
There is a hard limit for attachments, the limit is 2MB per message and make sure the attachment is in a supported file type.
</div>
=Supported OTA's =
