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VRBO Vrbo allows links but does not support HTML therefore we recommend you add a plain text version to your Auto Actions.
VRBO Vrbo supports attachments in PDF, JPG, PNG, and GIF format.
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<div class="heading">Messages</div>
This page is about the menu MESSAGES and explains how to view and answer messages from OTAs directly from Beds24.
=FunctionalitySummary=*You can view all <div class="summarybox">The list shows messages from the "API Messages" component guests who booked on the [[:Category:Dashboard|DASHBOARD]]channels with a direct messaging integration which are '''Airbnb''', '''Booking.com''', '''Expedia''', '''Vrbo group inkl. Abritel, FewoDirekt, Stayz'''.
*The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links.
*You and your guests will see the messages in the channels extranetand apps*You can view all messages also from the "API Messages" component on the [[:Category:Dashboard|DASHBOARD]]. </div>==Send messages to guests==
Open the booking and go to the "Messages" tab or click on the message on the dashboard to open the thread.
There is a hard limit for attachments, the limit is 2MB per message and make sure the attachment is in a supported file type.
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=Supported OTA's =
Expedia supports attachments in JPG, GIF, PNG and PDF format.
==VRBO Vrbo==You can communicate with VRBO Vrbo guests directly from Beds24.
The messages will be added to the VRBO Vrbo reservation message thread.
