Changes

Jump to navigation Jump to search

Messages

31 bytes added, 24 May
no edit summary
=Summary=
<div class="summarybox">
The list shows messages from guests who booked on channels with a direct messaging integration which are '''Airbnb''', "'''Booking.com''', '''Expedia''', '''Vrbo groupinkl. Abritel, FewoDirekt, Stayz'''.
*The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links.
*You and your guests will see the messages in the channels extranet and apps
</div>
=Send messages to guests=
 
Open the booking and go to the "Messages" tab or click on the message on the dashboard to open the thread.
There is a hard limit for attachments, the limit is 2MB per message and make sure the attachment is in a supported file type.
 
</div>
 
=Supported OTA's =
Expedia supports attachments in JPG, GIF, PNG and PDF format.
==VRBO Vrbo==You can communicate with VRBO Vrbo guests directly from Beds24.
VRBO Vrbo allows links but does not support HTML therefore we recommend you add a plain text version to your Auto Actions.
The messages will be added to the VRBO Vrbo reservation message thread.
VRBO Vrbo supports attachments in PDF, JPG, PNG, and GIF format.

Navigation menu