17,548
edits
Changes
Jump to navigation
Jump to search
no edit summary
=Disconnect or terminate the connection=
Click on "Disconnect". This will set all your listings in this Airbnb account to "manual" so you can manage it manually. If you want to update the listing from Beds24 you will need to reconnect it.
= FAQ=
==Who can use the API interface?==
Almost all customers can use the API. Airbnb support can give you more information on Airbnb`s policies and restrictions.
== Can I import a listing from Airbnb to Beds24?==
Yes. The process is explained above.
==What is the difference between the API connection and the iCal connection?==
Main differences are the update speed and the transferred data. iCal updates can take up to 24 hours which makes it unreliable. Changes via the API are applied within a minute.
The API interface can:
*Create listings
*Send content and update content
*Send pictures
*Automatically send availability to Airbnb
*Send prices from Beds24 to Airbnb
*Import bookings (including number of guests, price), modifications and cancellations from Airbnb
*Use messaging
The iCal interface can only export inventory and import bookings for which Airbnb provides limited information only (no guest name, no price, no Email address), booking modifications and booking cancellations.
==I am already listed with Airbnb. Can I connect it?==
Yes. You can connect an existing Airbnb account.
==Can I still use Ical?==
Of course, you can use iCal or API but not both for the same room (remember that iCal has delays and does not transfer prices or detailed booking information).
==Can I accept requests?==
Airbnb allows only instant bookings for API connected listings. But you can set which guests are allowed to book and receive and import enquiries.
== Can I connect more than one Airbnb account? ==
Yes. You can connect multiple Airbnb accounts.
==Can I send special prices to Airbnb?==
Yes. This [[Setting_Prices_for_Booking_Channels|tutorial]] explains how to do this.
==If I have a room type with 6 units (i.e. 6 double rooms) do I need a listing for each room?==
No. Airbnb supports room types.
== Will I receive notifications on new bookings or changes?==
Airbnb will send you a notification for new bookings.
=== Do guests receive a confirmation? ===
The channel confirms the booking with the guest. Beds24 will not sent a confirmation message. If you want to send one as well you can set up an Auto Action Email.
== Do I have to confirm bookings?===
No. All listings managed via API are activated for instant booking meaning all bookings are confirmed. You have the option to cancel bookings if required in the Airbnb extranet.
== How can I communicate with guests?==
You can communicate with guests directly via Beds24.
== How will I get paid?==
The channel charges the guest and pays you via bank transfer or Paypal.
== Can guests modify bookings?==
If a guest modifies a booking you will receive an Email from Airbnb. If you agree to the modification Beds24 will import the modification.
== Can agencies use the API Interface==
Yes. You can connect to multiple Airbnb host accounts.
==Can I send several languages?==
Yes.
==Can I connect dorms?==
Airbnb does not support dorms. We can not send how many beds are available. If one bed is available Airbnb will allow a booking for all beds in the dorm which will cause overbookings. What you can do is create a room with one bed in Beds24 and send this as a listing to Airbnb or map it to an existing listing which represents one bed. In Beds24 you can use virtual rooms to make the availability of these individual beds dependent on the availability of your dorm. See this page for the settings :- https://wiki.beds24.com/index.php/Airbnb_DORMS
