*Payment Rule = Not Cancelled
*Payment Due = check in -30
'''Send email to guest to confirm receipt of payment'''
Trigger tab:
*Trigger Event = Booking
*Trigger Time = Immediate
*Trigger Window = 365 day
*Booking Status = All not cancelled
*Invoice Balance = Any Payment made OR Invoice Balance = Zero (payment in full)
Message tab:
*Email Subject - enter the subject for your Guests
*Email Text :- enter the Email text you wish to send to your guests include template variable
You can use Invoice Template variables showing the booking charges/payments.
[INVOICETABLE] will show all of the Charges/Payments.
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===Stripe and Guest payments (3DS2) European Rules - Guest must be present===
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If it is not possible to ‘Auto’ collect the payment due to SCA rules, then you can send a payment request to the guest for the outstanding balance.
'''Setup Booking Rules'''
SETTINGS > PROPERTIES > BOOKING RULES
Normal Bookings (30 days or more before checkin - Payment collection = 30%)
*Booking Type = Confirmed with Deposit Payment 1
Near term Bookings ( 0-30 days with Payment Collection = 100%)
*Days in Advance = 30
*Payment Type = Confirmed with Deposit Payment 2
'''Setup Payment Collection'''
SETTINGS > PAYMENTS > PAYMENT COLLECTION
*Deposit Payment 1 Percentage = 30%
*Deposit Payment 2 Percentage - 100%
'''Create Auto Actions'''
(Suggest 2 auto actions created, 1- Send payment link and 2 - send email to guest on successful collection of payment)
SETTINGS > GUEST MANAGEMENT > AUTO ACTIONS
Auto Action - Send payment request to collect balance 30 days before checkin
Trigger tab:
*Trigger Event = Check-in
*Trigger Time = -30 days
*Trigger window = 30 days
*Booking Source =All (for example, you can also set different rules for different channels)
*Invoice Balance = Not Zero
Message tab:
*Send Email : Booking API/Email Smart (select the appropriate option)
*Email Subject - enter the subject for your Guests
*Email Text :- enter the Email text you wish to send to your guests include template variable
[PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount for the outstanding balance.
*Booking tab: (Optional)
*Execution = One time only
*Flag Text = The text you want to display
*Flag Colour - choose the flag colour
*Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email.
'''Send email to guest to confirm receipt of payment'''