Warning channel update failure: Difference between revisions
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[[Category:Channel_Manager]] | [[Category:Channel_Manager]] | ||
<div class="heading">Error messages from channels</div> | <div class="heading">Error messages from channels</div> | ||
This page explains what to do if you receive error messages from booking channels | |||
If a connection is not working the channel is sending error messages which we forward to you by Email. Follow the steps to solve the channel errors: | If a connection is not working the channel is sending error messages which we forward to you by Email. Follow the steps to solve the channel errors: | ||
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Open the Email and error message we sent you, have a look at the section where you see | Open the Email and error message we sent you, have a look at the section where you see | ||
<div style="background-color: #f8f9fa !important; border: 1px solid #eaecf0;border-radius: 2px; padding: 1px 4px;"> | |||
<nowiki>= = = = ERROR MESSAGE STARTS = = = =</nowiki> | <nowiki>= = = = ERROR MESSAGE STARTS = = = =</nowiki> | ||
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<nowiki>= = = = ERROR MESSAGE ENDS = = = =</nowiki> | <nowiki>= = = = ERROR MESSAGE ENDS = = = =</nowiki> | ||
</div> | |||
'''Step 2: Open the help page for the channel which sends the error''' | '''Step 2: Open the help page for the channel which sends the error''' | ||
Go to | Go to {{#fas:cog}} (SETTINGS) ->CHANNEL MANAGER > and open the page for the channel you are receiving the error message and click on the top right <span style="color:#007bff;“ >{{#far:question-circle}} </span> help icon to open the channel help page or use the links below: | ||
{| class="wikitable" | {| class="wikitable" | ||
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'''Step 3: Find the error on | '''Step 3: Find the error on the help page''' | ||
Go to the section '''Common Errors''' and search for the error text from the Email. | Go to the section '''Common Errors''' and search for the error text from the Email. | ||