Marriott

Marriott Homes & Villas - Coming soon! Contact us if you are interested in using this connection.

This page is about the menu  (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to connect with Marriott Homes and Villas. 

1 Capabilities

Beds24 can

• Create listings on Marriott Homes & Villas
• Update content to Marriott Homes & Villas
• Export availability
• Export

For details click here.

2 Limitations

Your properties need to meet Marriotts critieria.

3 Before you connect

3.1 Prices

• We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or Rates.

This tutorial explains how to set prices for channels.

• You can set a multiplier to mark your price up or down.

3.1.1 Per Day Pricing

Choose Per Day Pricing (the default) if you have only ONE price per date.

If you have multiple prices activated for Airbnb with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.

If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.

Only a global max. stay which is taken from (SETTINGS) > PROPERTIES > ROOMS > SETUP can send.

In (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT you can set

• The number of guests for which the daily price applies.
• An extra person price.

For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upt o 2 people. Then go to (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT > and set Guests included = 2, Extra Person Price = 15

3.1.2 Per Occupancy (LOS) Pricing

Choose Per Occupancy Pricing if you want to send prices for different occupancies and/or different length of stay..

If you use rates the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.

If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.

The "Min Stay" and "Max Stay" set in the Calendar, Daily Prices or Rates will send.

3.3 Extras and Taxes

"Upsell Items" can not be exported.

3.4 Properties, rooms and room types

A property in Marriott is a room in Beds24. The name sent is:

• For properties with one unit: property name from (SETTINGS) PROPERTIES > DESCRIPTION and pictures from the property will send.
• For properties with more than one unit type: the names from (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send.

If you sell rooms/renatls individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can set up virtual rooms.

4 Setup

To use the connection you will need to sign up with Marriott Homes & Villas.

If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings.

4.1 Security

Marriott has specific security requirements. Please go to (SETTINGS) ACCOUNT > PRIVACY and set to

• change your password every three month
• use 2-Factor-Authentication for your Beds24 account
• time out the Beds24 session after 15 minutes

Marriott will provide you with a security questionnaire. After you have changed your security settings as explained above you can answer the questionnaire as follows:

Does the system use Roles to assign permissions and to ensure each user has the least amount of privileges necessary to perform their job function?

Yes

If Yes, What type of Roles are used to control access to guest reservation data?

Admin

Are written procedures in place to describe how user access to the PMS is granted, updated and removed?

You need to describe how you manage access to Beds24.

If Yes, Please describe your access control procedures or upload a copy under the appropriate document request.

You need to describe how you manage access to Beds24.

Do the passwords used to access the PMS require at least 8 complex characters?

Yes

Does the PMS support the ability for end users to login with 2-Factor / Multi-Factor authentication (2FA/MFA)?

Yes

Are user's passwords changed at least every 90 days?

Yes

Do idle (inactive) sessions of more than 15 minutes require the user to re-enter their password to re-activate the site or application?

Yes

Are repeated access (login) attempts limited by locking out the user ID after at least 5 attempts?

Yes

Are users prevented from using at least the previous 4 passwords during a password change?

Yes

4.2 Minimum requirements

Your content needs to meet Marriotts minimum requirements which are:

• Unique listing name (min 8 characters, max 255).
• Property address
• Latitude and longitude
• Bedrooms (including number and type of beds)
• Number of bathrooms
• Description (must not reference management company name, non-HMVI cancellation policies, etc)
• Valid property type (Apartment, Cabin, House, Villa, Aparthotel, Barn, Building, Casa Particular, Castle, Chacara, Chalet, Chateau, Condo, Cottage, Cycladic House, Estate, Farmhouse, Lodge, Loft, Mas, Mill, Resort, Riad, Serviced Apartment, Studio, Tower, Townhome or Tree House)
• At least 3 days of consecutive availability and pricing over the next 365 days
• 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
• 5 or more Amenities
• House rules (must not reference management company name, contact information, or any cancellation policy related to any competing channel or direct bookings)

4.3 Create listings on Marriott Homes & Villas

Step 1 - Enter your Marriott HMCID

Get your user ID from Marriott

• Click on "Enter Marriott User ID"
• Enter your HMCIDit in the field "User ID" and press
• SAVE

Step 2: Enter channel specific content

Go to (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information.

Step - Check if your content meets Marriotts requirements

Go to (SETTINGS) CHANNEL MANAGER > MARRIOTT > VIEW CONTENT to revise which data will send to Marriott. Any settings which do not meet Marriotts requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

If you see a red button "Fix Content Errors" your listing does not meet Marriotts requirements. Click on the button to get to (SETTINGS) CHANNEL MANAGER > MARRIOTT> VIEW CONTENT.

Step 3 - Check which prices will send Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Marriott.

Step 4: Check the currency setting is correct

Marriott only supports a few currencies. If you use a currency which is not supported you can add a multiplier for currency conversion.

Step 5 - Add a multiplier to your prices (optional)

If you want to add a multiplier to your prices add a * followed by the multiplier number.

The multiplier applies to all prices and fees which are sent.

For example a hotel id setting *1.23' will multiply all prices by 1.23 sent (i.e. raised by 23%). Lower prices can be sent with a multiplier less than 1, i.e. *0.85 will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example *1.23* will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

Step 6 : Export to Marriott

When your content meets Marriotts requirements you can click "Export.

• Set ""Enable" = "Enabled" then press SAVE
• You will now see an "Send to Marriott" button.
• Click the button and select all options
• Click on "Confirm"

Step 7: Check that the connection is working properly

1. Click on "View actual data and check the prices you see there are as you expect
2. Allow a bit of time for Marriott do process the data you have sent then click on "Update". If Marriott returns an error message scroll down to the "Troubleshooting" section to see why Marriott sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.

4.4 Update existing listings on Marriott

Prices and availability will sync automatically.

6 Disconnect

Set "Publish" = No in (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT to take your listing offline.

Set "Enable" = Disable. Beds24 will then stop data exchange.

If you want to terminate the cooperation with Marriott please contact Marriott support.