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TTLock

3,663 bytes added, 09:14, 14 April 2023
Created page with "Category:Apps Category:Self-Check-in Category:Lock Systems Category:Automation <div class="heading">TTLock</div> This page is about the menu {{#fas:cog}} (SE..."
[[Category:Apps]]
[[Category:Self-Check-in]]
[[Category:Lock Systems]]
[[Category:Automation]]
<div class="heading">TTLock</div>
This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > TTLOCK

For Beds24 the normal channel manger fees apply.

= Capabilities =
*Beds24 can send booking data to TTLock locks.
*Auto-Check-in: when a lock is first opened by the guest the info code "CHECKIN" will be added to the booking.

= Limitations =


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>

= What you need =
To use this service you will need:
*
*
= Set Up =
'''Step 1: Connect your TTLock Account'''
*Click on "Connect to TTLock".
*
*

[[Image:ttlock.png|500px|link=]]
[[Media:ttlock.png|view large]]

'''Step 2: Set when bookings should send to locks'''
*The "Start Time" and "End Time" define the earliest Check-in time and latest Check-out time.
*The "Days in Advance" sets the days before check-in that the booking is sent to the lock.

'''Step 3: Map your locks to your rooms'''

Bookings will be sent to the lock mapped to the room assigned to the booking.

*Click on "Get Codes"
You will see one identifier and name for each lock.
Select the correct lock and save.


[[Image:ttlock_mapping1.png|500px|link=]]
[[Media:ttolco_mapping1.png|view large]]


For each room/unit click on the name of the lock that is associated with the room.

[[Image:ttlock_mapping.png|500px|link=]]
[[Media:ttlock_mapping.png|view large]]

'''Step 4: Set up an Auto Action Email to send the PIN to guests'''

*Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.
*Create an Auto Action Email which includes the template variable for the pin which is [BOOKINGINFOCODETEXT:TTLOCK_PIN].

'''Step 5: Activation'''
*
*

= How it works =
== Syncing ==
Bookings are automatically sent to locks the number of "Days in Advance" prior to check-in which you have selected.

Entry codes/users can only be used during the booking period, they will not provide access before or after.

*Updates to locks are sent periodically. To instantly send updates, click "Send Bookings to Locks".
*An entry code/user named Booking:{booking number} is added to the lock. Click on the "View Bookings in Locks" button to check which bookings have already been sent. Y
*A booking info code named TTLOCK_PIN is created on the "Info" tab of the booking, this will show the access code for the booking.
*If a keypad code, booking date, or room changes, those details will be sent to locks.
*If a booking is cancelled, the associated entry code or user will be deleted from locks.
*The associated entry code or user of a booking sent from Beds24 will be removed one day after check-out.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If a TTLock is offline when an update is sent, the entry code will not be added until the lock comes online again.

== App and code entry methods ==
There are two ways bookings can be sent to locks: app and code. You can select one or both methods.


=== Manually changing codes ===
# Navigate to {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Bookings" and add "TTLOCK_PIN" to your Booking Info Code Values.
# You can now manually add a TTLOCK_PIN info code to your bookings.



<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you manually set an invalid TTLOCK_PIN, it will be overwritten with a randomly generated pin the next time bookings are sent to locks. Each code can only be used once per lock. Before you can reuse a code it has to be removed from the lock.

= Troubleshooting =



= Disconnect=
Click on "Disconnect" to terminate the connection.

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