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*The account you connect must be the top administrator account for the lock, this most likely means the account that initially setup the lock.
*Passcodes and their length are determined by TTLock and cannot be customised.
* Note that : your username must be what you originally signed up for TTLock with. For example, if you initially signed up with an email address, then later added a phone number, you must provide your email address. Note: the account you connect must be the top administrator account for the lock, this most likely means the account that initially setup the lock.
= Capabilities =
*Beds24 can send booking data to TTLock locksas either an online or offline passcode.
= = Online passcodes ==Online passcodes are sent if the "PIN Strategy" is set to anything other than "Offline". '''Advantages'''*Can be customised to be between 4-9 digits.*Can be automatically set to handy numbers such as the last 4 digits of the guest's phone number.*Can be updated or deleted. '''Limitations ='''*The Requires the lock does not have to be connected to the internet .*Passcodes must be unique in each lock. For example, you cannot have two bookings with the passcode "1234" in the same lock. == Offline passcode ==Offline passcodes are sent if the "PIN Strategy" is set to "Offline". '''Advantages'''*The lock does not need to receive bookings, however it must be connected to the internet to delete . '''Limitations'''*Cannot be updated or receive updates for deleted.*The passcode will between 6-9 digits and cannot be customised.*Passcodes must be unique in each lock. For example, you cannot have two bookingswith the passcode "1234" in the same lock.*The start and end times of passcodes must be on the hour, for example a start time of 9:20 will actually start at 9:00.*Passcodes must Must be used at least once within 24 hours of their start times, otherwise they will become invalid.*Passcodes cannot be updated or deleted if they have not been used.*Multiple offline passcodes in the same lock cannot share the same start and end time, this includes deleted passcodes.
*A deleted passcode cannot be created again with the same start and end time.
= What you need =
'''Step 1: Connect your TTLock Account'''
* On the setup page enter your TTLock username (usually a phone number or email address) and password
'''Step 2: Set your 'PIN Strategy' '''
'''Step 3: Connect Common Lock (optional)'''
A common lock is a lock that all bookings in the property will be able to access.
Connecting a common lock is only possible for Wifi connected locks. After you have selected your PIN Strategy and saved click on "Get Codes" to define your common lock.
Bookings will be sent to the lock mapped to the room assigned to the booking, if there is no lock mapped for the room the booking will be sent to the common lock (if one is mapped). If both a room lock and a common lock are mapped, the booking will be sent to both. The room lock and the common lock will use the same PIN. Multiple common locks can be specified with a space between each of the lock mapping codes.
'''Step 4: Set when bookings should send to locks'''
Entry codes can only be used during the booking period, they will not provide access before or after.
*Updates to locks are sent periodically, approximately every 12 hours but at no fixed time of day. To instantly send updates, click "Send Bookings Export to LocksTTLock". Updates cannot be sent to locks that are not connected to the internet(however, new offline bookings can be created for them).
*An entry code named Booking {room id}/{booking id} - {guest name} is added to the lock. Click on the "Lock Data" button to check which bookings have already been sent.
*A booking info code named LOCK_PIN is created on the "Info" tab of the booking, this will show the access code for the booking.
*If a booking date or room changes, those details will update in online locks. Date changes are only possible for codes that have been used at least once.*If a booking is cancelled, the associated entry code will be deleted from online locks if the code has been used at least once.
*The associated entry code of a booking sent from Beds24 will be removed one day after check-out.
If the account provided is not the top administrator account, then you will not be able to access the lock, even if you can access it in the TTLock app with that account.
== Errors ==
'''Error: "You are using a low version APP. Please update it to the latest version and re-add the lock"'''
This error can be fixed by deleting the lock from the TTLock app and then re-adding it.
'''Error: "failed or means no - 表示失败或否"'''
This error usually means the bluetooth connection between the lock and the gateway is too weak.
'''Error: "The gateway is busy. Please try again later. - 网关正忙，请稍后再试。"
This error means their is a problem with the gateway's connection to the internet.
'''Error: "The Lock is not connected to any Gateway. - 锁附近没有可用的网关。"
This error means there is a problem with a lock's connection to the gateway.
= FAQ =
== Do you support TTHotel accounts? ==
At this point in time TTHotel is not supported, only TTLock.
= Disconnect=
Delete your username and password and set Synchronize to "disabled" to disconnect.
