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Connecting a common lock is only possible for Wifi connected locks. After you have selected your PIN Strategy and saved click on "Get Codes" to define your common lock.
Bookings will be sent to the lock mapped to the room assigned to the booking, if there is no lock mapped for the room the booking will be sent to the common lock (if one is mapped). If both a room lock and a common lock are mapped, the booking will be sent to both. The room lock and the common lock will use the same PIN. Multiple common locks can be specified with a space between each of the lock mapping codes.
'''Step 4: Set when bookings should send to locks'''
If the account provided is not the top administrator account, then you will not be able to access the lock, even if you can access it in the TTLock app with that account.
== Errors ==
'''Error: "You are using a low version APP. Please update it to the latest version and re-add the lock"'''
This error usually means the bluetooth connection between the lock and the gateway is too weak.
'''Error: "The gateway is busy. Please try again later. - 网关正忙，请稍后再试。"
This error means their is a problem with the gateway's connection to the internet.
'''Error: "The Lock is not connected to any Gateway. - 锁附近没有可用的网关。"
This error means there is a problem with a lock's connection to the gateway.
= FAQ =
== Do you support TTHotel accounts? ==
At this point in time TTHotel is not supported, only TTLock.
= Disconnect=
Delete your username and password and set Synchronize to "disabled" to disconnect.
