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Airbnb Mapping

19,754 bytes added, 1 March
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and explains how to connect your rooms in Beds24 to existing listings in Airbnb and how to create new listings in Airbnb
 
Beds24 provides a certified 2-way API integration which offers you many additional features and functions which will make working with Airbnb easy for you.
 
To use the connection you need an [https://www.airbnb.com/e/ten-things-you-should-know-about-airbnb?irgwc=1&irclid=0IZQSnSSRxyNWT%3AQ-OUPCU2lUkAXtgQxDwyFTg0&ircid=4560&c=.pi73.pk4560_252311_en_beds24_10things&sharedid=en_beds24_10things&af=126295512 account with Airbnb].
=Capabilities=
After you have mapped your listings Beds24 will automatically.
*Synchronize prices, availability and restrictions (min-stay, max-stay, closed to arrival, closed to departure) to Airbnb.*Import bookings and booking modifications or cancellations. *See all messages from Airbnb guests under "Messages".*Communicate with your guests directly from the booking in Beds24 via the "Messages" tab and via Auto Actions.
You can also choose to
*Update all content including descriptions and pictures from Beds24
*Import booking requests
*Communicate with Airbnb guest directly from Beds24.
[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
 
<div style="display:">
==Capabilities per Sync Type==
Beds24 offers three different sync types which define which data can be updated to Airbnb.
 
{| class="wikitable"
 
! scope="col"|
! scope="col"| Occupancy based Pricing
! scope="col"| Per Day Pricing
! scope="col"| Rate Plans
|-
 
!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Prices and Availabilty'''
 
|-
!style="text-align:right" scope="row"|Prices
| Auto**
| Auto*
| Auto*
|-
!style="text-align:right;" scope="row"|Availability
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Min. Nights
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Max. Nights
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Closed to Arrival (CTA)
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Closed to Departure (CTD)
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Limited''' (sends "Pricing Settings" from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > "Pricing Settings" in addition to "Prices and Availability" )
|-
 
!style="text-align:right;" scope="row"|Listing Currency
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Guest Included
| N/A
| Auto*
| N/A
|-
 
!style="text-align:right;" scope="row"|Extra Person Price
| N/A
| Auto*
| N/A
|-
 
 
!style="text-align:right;" scope="row"|Dates with no Price
| N/A
| Auto*
| N/A
|-
 
!style="text-align:right;" scope="row"|Discounts (2-28 days)
| N/A
| Auto*
| N/A
|-
 
!style="text-align:right;" scope="row"|Max Days in Advance
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Advance Notice (Hours)
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Advance Notice Requests
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Early Bird Days to Check-in & Discount
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Last Minute Days to Check-in & Discount
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Non refundable discount
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Custom Fees & Pass Through Taxes
| Auto*
| Auto*
| Auto*
|-
 
 
!style="text-align:right;" scope="row"|Rack Rate (Default daily price)
| Auto*
| Auto*
| Auto*
|-
 
 
 
!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Everything''' (sends full content additionally to "Prices and Availability" and "Limited")
|-
 
!style="text-align:right;" scope="row"|Listing details
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Descriptions
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Bedrooms
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Picture
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Instant Book
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Pre-Booking Message
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Cancellation Policy
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Check-in start
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Check-in end
| Manual
| Manual
| Manual
|-
 
|}
 
<nowiki>*</nowiki>You can always manually trigger an update
 
<nowiki>**</nowiki>Including Extra person price from Daily Prices
</div>
= Limitations =
*Blocked dates in Airbnb are NOT imported, you need to block in Beds24.
*You can only connect listings which are live on Airbnb.
*Listings in properties which Airbnb considers "traditional hospitality" like hotels, Bed & Breakfast rooms and small inns are approved by Airbnb on a case by case basis.
*If you do not have daily prices Daily Prices or rates Fixed Prices in which "Airbnb" is activated in the "Channels" tab the "Base Price" (Rack Rate) will be used up to a year in advance.
*Smart Pricing is not available for API connected listings.
*Airbnb applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking.*Airbnb does not allow Co-hosts to use their API. This means if you are a Co-Host Airbnb will not allow you to connect your co-hosted listings via Beds24 (or any other channel manager). Solutions to this limitation are:**Ask the host to transfer their account to you.**Your hosts make the connection between their Airbnb accounts and Beds24 themselves''' ***You can create a (temporary) subaccount in Beds24 for each of your hosts. Your hosts will have a login where they then can connect their Airbnb accounts. ***If you manage a large number of properties we can give you the "Connect with Airbnb Account" button. Your hosts will then be able to use this button outside of Beds24 so they will not need to log into Beds24 to allow the connection.
=Before you connect=
==Prices==
*We can only send availability if you have set up prices which are activated for Airbnb under "Channels" in the Daily Prices or RatesFixed Prices.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Airbnb requires a "Base Price" (Rack Rate) which you can set under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Make sure you are prepared to accept a booking for the "Base Price. If you do not have daily prices Daily Prices or rates Fixed Prices which are activated for channel management or rates in which "Airbnb" is activated the rack rate will be used up to a year in advance.
*In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set rules for dates with no price. If you require minimum stays we recommend you set this to the default "Close the Room" because we can not send minimum stays to the Base Price.
*You can set a multiplier to mark your price up or down.
==Bookings and Requests==
 
<div class="warning">{{#fas:exclamation-triangle}} In instances of Airbnb bookings cancelled by the host, marked as "Cancelled by Host," please note that Airbnb maintains a restriction preventing the reopening of dates for the same property. Airbnb will not reopen dates when you have previously cancelled a booking. The dates should be available on all other channels.
</div>
 
When you use the API connection Airbnb only allows instant bookings. In {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set which groups of guests are allowed to book. Strictest is only to allow experienced Airbnb guests who provide government ID to book.
Inquiries and requests are only imported if you opt in to importing them.
 
Other bookings can be uploaded as a .csv file in {{#fas:cog}} (SETTINGS) PROPERTIES.
 
To manually add or blocked dates click on the suitcase icon in the CALENDAR or on "Add Booking" at the top.
 
If you do not need the actual booking you can adjust the availability in the CALENDAR in the row "Inventory". The number shows rooms remaining to sell. They can be edited to quickly change your availability. Double-click to open a pop-up and save the changes. (it is only possible to lower the number based on the value in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP "Quantity of this type" and any existing bookings).
Airbnb collects the payment from your guest. Channel collect payments will be shown in the booking invoice if {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under “Channel Collect Invoice” is set to import them. If you want to import the "Expected Payout amount" or the "Expected Payout and actual payment" from Airbnb you need to set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under "Airbnb" "Invoice".
 
By changes or updates of an existing booking, Airbnb will not dynamically update the cost for extra guests if a reservation alteration is initiated by either the host or the guest.
 
The host can reject the reservation alteration and can update the guest count and the cost of the extra guests, then send the alteration to the main guest, who will need to accept the new reservation.
==Properties, rooms and room types ==
A listing in Airbnb is a room in Beds24.
Our Airbnb connection supports room types with a quantity of more than one. If you want to send a quantity of more than one you can not use "House or Villa or Cottage" as the property type.
The name sent is:
*For properties with one unit: property name
*For properties with more than one unit type it consists of property name - room name.
==Local legal requirements==
'Airbnb will only accept any listing which comply to local laws. Ensure you comply with any permitting, zoning, safety, and health regulations, inform yourself about any local taxes or business license requirements or other regulations that may apply.
[https://www.airbnb.com/help/article/1386/responsible-hosting-in-japan Japan], [https://www.airbnb.com/help/article/1385/responsible-hosting-in-portugal Portugal] , [https://www.airbnb.com/help/article/1388/responsible-hosting-in-spain Spain], [https://www.airbnb.com/help/article/1383/responsible-hosting-in-france France], [https://www.airbnb.de/help/article/1391/responsible-hosting-in-germany Germany]
For other regions please check the Airbnb help pages.
=Set the connection up=
For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
 
'''Step 3: Check the currency setting is correct'''
'''Step 4 - Import inquiries from Aribnb (optional)'''
If you import inquiries Beds24 will create a request bookingwith the status "Enquiry". If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you import inquiries you should set " Bookings with Request Status to the status "Enquiry"Do do not block the room" in {{#fas:cog}} (SETTINGS) >PROPERTIES > BOOKING RULES so the room does not get blocked in Airbnb. If you want to block the room Airbnb will lock it. In this case for example if you have made the inquiry will be imported with guest an offer you need to change the status "Cancelled" so it can convert to a confirmed bookingmanually.
'''Step 5 - Assign an invoicee (optional)'''
Press SAVE.
'''Step 1 2 - Check which prices will send '''Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Airbnb.
'''Step 2: Select Go to the "Mapping" tab again and then scroll down to "Room Mapping" and then click on "Price Data" under "View" to check which prices and availability will be sent. If you see no prices or no availability in the list, check if you have prices set up for your sync type'''listing on Airbnb.
With sync type '''Prices and AvailabilityStep 3: Select your sync type''' Beds24 will only update your prices (including taxes and fees) and availability and import bookings. If you want to change your descriptions or pictures you do this in Airbnb.
With sync type '''Prices & Availability''' Beds24 will only update your price data (including number of guests, extra person price, base price, max stay, minimum stay, max days in advance, advance notice/same day booking cut off) and availability and import bookings. If you want to change your discounts, descriptions, pictures, or other settings you do this in Airbnb. With sync type '''Limited''' Beds24 will update your price data (including number of guests, extra person price, base price, taxes and fees, max stay, minimum stay, max days in advance, advance notice/same day booking cut off, last-minute discount, early-bird discount, weekly discount, monthly discount) and availability and import bookings. If you want to change your descriptions pictures or other settings you do this in Airbnb. With sync type '''Everything''' your also your existing listings descriptive content will be overridden by the descriptive content in Beds24 and can no longer be edited in Airbnb.
If you want to sync everything your listing needs to meet Airbnbs requirements. If you see a red button "Fix Content Errors" your listing does not meet Airbnb requirements. Click on the button. Any settings which do not meet Airbnb requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Always go to "View Content" to check what will send to Airbnb before selecting '''Everything'''.
'''Step 34: Connect'''
Click "Connect" and select the corresponding listing to this room to make the connection.
If you have changed the sync type to "Everything" you need to press SAVE before connecting.
'''Step 45: Check that the connection is working properly'''
#Click on "View actual data and check the prices you see there are as you expect#Allow a bit of time for Airbnb do process the data you have sent then click on "Update Status". If Airbnb returns an error message scroll down to the "Troubleshooting" section to see why Airbnb sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket. #Click on "Airbnb Listing" link to open the listing on Airbnb select dates to check the listing is bookable but do NOT finish the booking.
If Airbnb returns an error message scroll down to the "Troubleshooting" section to see why Airbnb sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket. '''Step 6: Import upcoming bookings'''
'''Step 5: Click on "Import upcoming existing bookings''' " to import the bookings you already have in Airbnb. Bookings previously imported via the Airbnb iCal connection will not import. We recommend you delete them before you press the button.
Click on <span style="Import existing bookingscolor:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Blocked dates are not sent by Airbnb, manually update the dates in Beds24 calendar.  <span style=" to color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> We will import bookings from the bookings you already last four weeks that are currently ongoing and have in Airbnbnot yet reached their check-out date. Bookings previously imported via the Airbnb iCal connection However, please note that exceptionally long-term stays, those exceeding four weeks, will not be included in the import. We recommend you delete them before you press the button.
[[File:Airbnb_Synctyp_Prices_Availability.mp4|640px]]
Set "Sync Type" = Everything then press SAVE.
 
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PUBLISH = NO
 
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > UPDATE ADDRESS = YES then press SAVE.
'''Step 2 - Check if your content meets Airbnbs requirements'''
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> If you see a red button "Fix Content Errors" your listing does not meet Airbnbs requirements. Click on the button to get to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > VIEW CONTENT.
'''Step 2 3 - Check which prices will send'''Click Go to the "Mapping" tab again and then scroll down to "Room Mapping" and then click on the "Actual Price Data" link under "View" to check which prices and availability will sendbe sent. If you see no prices or no availability in the list , check your if you have prices which are activated set up for Airbnbyour property on Beds24.
'''Step 34: Export to Airbnb'''
When your content meets Airbnbs requirements you can click "Export'''.
'''Step 45: Check that the connection is working properlyComplete Airbnb Registration'''
Allow a bit of time for Login to your Airbnb do process Account, go to Listings, click on the data you have sent listing, then click on "Update Status"'Fix' and complete the Airbnb Registraion actions.
'''Step 6: Check that the connection is working properly'''  #Click on "View actual data and check the prices you see there are as you expect#Allow a bit of time for Airbnb do process the data you have sent then click on "Update". If Airbnb returns an error message scroll down to the "Troubleshooting" section to see why Airbnb sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket. #Click on "Airbnb Listing" link to open the listing on Airbnb select dates to check the listing is bookable but do NOT finish the booking.
[[File:Create_a_new_listing_on_Airbnb.mp4|640px]]
*Changes to availability and prices will be instantly sent to the channel.
*Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
*Content updates are only sent on demand. If you change content you you will need to click "Update" to send the changes.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> It can take Airbnb a couple of minutes to process the data we sent.
=Change the Sync Type=If you want make changes to change values which are sent from Beds24 in Airbnb they will be overridden with the sync type you need to:next update.
'''Step 1 =Reviews=After the guest has checked- Disconnect '''out, you can send the review to Airbnb via the "Mail & Actions" tab in the booking in Beds24.
Click on If a guest sends you a review, you can also view it in Beds24 via the "DisconnctMail & Actions" tab and send the guest a reply from there.
'''Step 2 - =Change the Sync Type=If you want to change the sync type'''all you need to do is change the setting and then press SAVE.
Change =Disconnect or terminate the connection=*To disconnect a listing to the other sync type manage it manually go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and SAVEclick on "Disconnect".
'''Step 3 - Reconnect'''*Click on "Disconnect" {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > ACCOUNTS.. This will set all your listings in this Airbnb account to "manual" so you can manage it manually. If you want to update the listing from Beds24 you will need to reconnect it.
Click on "Connect" and select the corresponding listing If you do not want to this room to make use the API connectionat all any more also disconnect the account in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > ACCOUNTS.
=Disconnect or terminate the connection=Click on "Disconnect"You can also disconnect your Airbnb account from Beds24 in Airbnb. This will set all Log into your listings in this Airbnb account and go to "manual" so you can manage it manually. If you want to update ACCOUNT > PRIVACY AND SHARING and remove the listing from Beds24 you will need to reconnect itapp.
If you want to disconnect all listings in an Airbnb account you can do this in <div class="warning">{{#fas:cogexclamation-triangle}} (SETTINGS) When a listing is disconnected Airbnb resets some values to their defaults:*minimum stay CHANNEL MANAGER > AIRBNB is set back to 1* "Closed to arrival" and "Closed to departure" gets removed*"Maximum stay" gets reset to 1125.If you do not want these values you will need to change them. If reconnect a listing in Beds24 press "Update" after you reconnected to push the values from Beds24. </div> ACCOUNTS.
You can also disconnect your Airbnb account from Beds24 in Airbnb. Log into your Airbnb account and go to ACCOUNT > PRIVACY AND SHARING and remove the Beds24 app. =Options for both the sync types=
==Pricing models==
Airbnb supports different pricing models.
===Per Occupancy (LOS) Pricing===
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay..
If you use rates the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.
The "Min Stay" and "Max Stay" set in the Calendar, Daily Prices or Rates will send. We can send prices up to 28 days but guests can book longer stays if there are no restrictions. Airbnb will apply the average of the price of 28 days for days 29+. The "Max Stay" set for the room will send. Max stays set in the prices will be ignored.  <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> Beds24 sends the price for max. 16 guests. If your property accommodates more than 16 guests use "Per Day" pricing with an extra person price.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Due to limitations with Airbnbs multi calendar Airbnb can not show the correct prices in your Airbnb Extranet. The correct prices will be shown to the guest though and the prices sent from Beds24 will be applied for all bookings. If you want to check prices on Airbnb please start a booking for your listing.
 
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Due to limitations at Airbnb if there is a change to the number of guests, Airbnb will not dynamically update the cost for extra guests if a reservation alteration is initiated by either the host or the guest.
 
The host can reject the reservation alteration and can update the guest count and the cost of the extra guests, then send the alteration to the main guest, who will need to accept the new reservation.
===Rate Plans===
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Rate plans are an Airbnb beta function. Contact us via a support ticket if you want to use rate plans.  <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> ""'''Rate plans"" ''' are the pricing model of choice if you want *to offer a refundable and a non-refundable option and **set prices for refundable and non-refundable instead of Airbnbs fixed discount option**control the prices and cancellation policy or bothfor refundable and non-refundable prices**control availability of the refundable/non-refundable booking option. Or if you want to have *parity with other channels which support rate plans i.e. Booking.com or Expedia.
You can create up to 10 rate plans which can be used for all listings in the Airbnb account. A maximum of 2 rate plans will be displayed to guests at a given time depending on the cancellation policy. Airbnb will display one refundable and another non-refundable rate plan and out of these (a) the lowest and (b) the most flexible rate.
A price for each occupancy defined in Beds24 can be sent.
*If you use daily prices they the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.*If you use rates 1 personfixed prices the Single, 2 person Double and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate can not be sent.
If you want to send prices for different length of stay you need a rate plan for each.
==Discounts==
 
If you have "Early Bird" or "Last Minute" prices which are activated for Airbnb these will automatically send. Airbnb will not mark these as promotions though.
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set:*A discount for 2 or more days, weekly or monthly. Use either the discounts for the number of days or month/week , but not both because the discount per days day will override the discount per week/month. *A discount for "Non Refundable" bookings. If you select a sync type "Prices and AvailabilityLimited," you can set a non-refundable discount in your Airbnb extranet. *Early Bird and Last Minute Discounts which Airbnb will mark as promotions.
You can also create"Pricing Rules" directly in Airbnb , but we recommend you set all prices in Beds24 to avoid confusion.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Early bird or Last Minute offer are only marked as promotions if the price drops at least 10% from what Airbnb define defines as the last 30 days median price. If you use both early bird and last minute and want to remove one , you will need to remove both because Airbnb will only remove them together. After you have clicked "Update" to send the change , you can reactivate the one you want to keep.
Please refer to Airbnb for more information on [https://www.airbnb.com/help/article/2983/what-happens-if-i-offer-multiple-discounts how Airbnb calculates discounts3421#:~:text=There%20may%20be%20a%20few,other%20discounts%20or%20promotions Discounts].
==Fees and taxes==
If you apply fees or taxes you need to send them from Beds24.
*Cleaning fee
*Security depositYou can set under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT.
Other fees supported by Airbnb can be sent as CUSTOM value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >AIRBNB > SPECIFIC CONTENT. If you apply a linen fee Airbnb will add this to the cleaning fee.
*PETFEE 45 (for example) <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have a price multiplier in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB, > MAPPING this will also be applied to the Cleaning fee and Security deposit. If you want to over ride this, then use a CUSTOM value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >AIRBNB > SPECIFIC CONTENT.
*If you want to send taxes click on "Check if you are eligible to send taxes" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. If Airbnb allows you to send taxes you can set them under "Custom". Please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span>for "Custom" for detailed instructions
Permit IDs in Beds24 are set per property. If you have a different permit Id than the one set for the property you can set a room specific permit as "Custom" value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.
==Send and receive messages ==
You can get communicate with Airbnb guest directly from Beds24. This function works for:
*Confirmed bookings
*Inquiries/Requests - if you receive a message from a potential guest inquiring Beds24 will create a request booking. If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you import inquiries you should set "Bookings with Request Status to "Do not block the room" in {{#fas:cog}} (SETTINGS) >PROPERTIES > BOOKING RULES so the room does not get blocked in Airbnb. If you block the room Airbnb will lock it. In this case the inquiry will be imported with the status "Cancelled" so it can convert to a confirmed booking.
You can view all messages from the "Messages" component on the DASHBOARD and individual communication from the "API Messages" tab in the booking. You and your guests will see the messages in Airbnb.
1. Add the component "API Messages" to your [[:Category:Dashboard|DASHBOARD]]
2. To send Auto Action Emails via messaging set "Send Message" on on the "Messaging" tab in the Auto Action to one of the API options. We will remove the HTML from the message because Airbnb does not support HTML. You have the option to add a plain text message for this purpose.
Airbnb supports attachments in JPG, GIF and PNG format.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have moved the booking to a different room (manually or via dependencies), then ensure that both properties/rooms are connected with the same Airbnb account, otherwise this function will not work.
=Content for sync type "Everything"=
If you use this sync type all updates should be done in Beds24 (not in Airbnb) because changes you make in Airbnb will be overridden with the next update.
==Requirements and limitations from Airbnb==
*Phone numbers, email addresses and URLs are not allowed in the host profile.
If you provide '''"Essentials"''' you will need to tick "linens", towels and "toiletries".
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have "Accessability" amenities Airbnb requires you to provide a picture for each amenity which they review. You can add these amenities and the pictures in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT under "Custom".
 
You will find a list all all "Accessability" amenities below under "All Feature Codes".
 
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
*Listings with photos containing contact information (email addresses / phone numbers) will be rejected.
<div class="warning">{{#fas:exclamation-triangle}} Airbnb requires Captions. If you change pictures make sure you change /add the caption in (SETTINGS) BOOKING ENGINE > PICTURES so Airbnb recognizes the new picture.</div>  <div class="warning">{{#fas:exclamation-triangle}}Be careful changing pictures when listed in an Airbnb category. If you remove or change the picture Airbnb has choosen as your category picture you will be removed from the category.</div> == Check-in / Check-out ==In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT you can set 'Check-in start', 'Check-in end' and 'Check-out end'.
== Check-in ==
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONENT you can set 'Check-in start', 'Check-in end' and 'Check-out end'.
Choose 6:00 if your check-in is flexible.If you want to
If your *send different times to Airbnb than to other channels*send 25 for check-in starts at a certain time and the end is *send 25 or 26 for check-out*offer flexible set 'Checkcheck-in end' to the same time or earlier than 'Check you can add this in SETTINGS > CHANNEL MANAGER > AIRBNB.COM > SPECIFIC CONTENT "Custom". [[Setting/custom|More information]]. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb requires at least two hours between check-in start'. This will work with all times except for 01:00 and 02:00 check-in the morningend.
==House Rules and Children==
If you do not allow children and/or infants Airbnb requires a textual explanation. You can add this in
SETTINGS-> CHANNEL MANAGER-> AIRBNB.COM-> SPECIFIC CONTENT "Custom". [[Setting/custom|More information]].
For house rules you can optionally add a textual description. The house rules plus (if you want to send) their descriptions can be entered in SETTINGS-> CHANNEL MANAGER-> AIRBNB.COM-> SPECIFIC CONTENT "Custom".
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT or click on the "Edit specific content for Airbnb" link to check and customize. specific content for Airbnb.
== All feature codes ==
You can also manually add bedrooms and bathrooms and amenities typing the feature codes exactly as listed below into the "Features" field.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb does not support all available feature codes and there are also Airbnb specific features which can be manually added in the "features" settings. These feature codes are supported:
KITCHEN==Amenities==AIR_CONDITIONING BEACH_ESSENTIALS
INTERNETBALCONY
TVCLEANING_PRODUCTS
TOILETRIESCLOSET
SHAMPOOCLOTHES_DRYINGRACK
LINENS (if all of TOILETRIES, SHAMPOO and LINENS are used, this sends as "Essentials")CO_DETECTOR
HEATINGCONDITIONER
AIR_CONDITIONINGDRYER
WASHERELEVATOR
DRYEREXTRA_PILLOWS_BLANKETS
COFFEE_MAKER EV_CHARGER
DISHES_UTENSILSFAN_PORTABLE
SPICES (if both SPICES and DISHES_UTENSILS are used, this sends as "Cooking Basics") DISHWASHER FIRE_EXTINGUISHER
OVEN FIRE_PIT
STOVE FIREPLACE
REFRIGERATOR FIRST_AID_KIT
BALCONY GAMES
GARDEN
GRILL  GRILL_EQUIPMENT HAIR_DRYER HAMMOCK  HANGERS HEATING IRON_BOARD LINENS (if all of TOILETRIES, TOWELS and LINENS are used, this sends as "Essentials") LIVING_ROOM MOSQUITO_NET OUTDOOR_FURNITURE (for outdoor seating)
PARKING
 
PARKING_PAID
 
PARKING_POSSIBLE
 
PIANO
 
POOL_TABLE
 
PRIVATE_ENTRANCE
 
ROOM_DARKENING_SHADES
 
TOILETRIES (body soap)
 
SAFETY_CARD
 
SHAMPOO
 
SHOWER_GEL
 
SMOKE_DETECTOR
 
SOAP
 
STEREO
 
TOWELS
 
TRASH_COMPACTER
 
WASHER
 
WATER_HOT
 
==Business==
 
==Entertainment==
TV
 
CABLE
 
VIDEO_GAMES
==Food and Drink==
BREAKFAST_INCLUDED
 
==Internet==
ETHERNET
 
INTERNET
WIFI
WIFI_POCKET
ETHERNET==Kitchen==KITCHEN KITCHEN_OUTDOOR  BAKING_SHEET  BLENDER COFFEE
CABLECOFFEE_MAKER
BREAKFAST_INCLUDEDCOOKING_BASICS (is sent if both "DISHES_UTENSILS" and "SPICES" is selected)
PETS_CONSIDEREDDISHES_UTENSILS (is sent in combination with "SPICES" as "Cooking Basics")
ADULTS_ONLYDISHWASHER
CHILDREN_NOT_ALLOWEDFREEZER
INFANTS_NOT_ALLOWEDGLASSES_WINE
EVENTS_ALLOWEDKETTLE
SMOKING_ALLOWEDOVEN
FIREPLACESTOVE
DOORBELLREFRIGERATOR
DOORMANREFRIGERATOR_MINI
RECEPTION_24HOURRICE_MAKER
HANGERSSPICES (is sent in combination with "DISHES_UTENSILS" as "Cooking Basics")
FIRE_EXTINGUISHERTOASTER
FIRST_AID_KIT==Location==BEACH_FRONT
LAPTOP_FRIENDLYLAKE (lake access in Airbnb)
SAFETY_CARDSKI_IN
HOT_TUBSKI_OUT
GYMWATER_VIEW
SMOKE_DETECTOR==Pets==PETS_CONSIDERED
CO_DETECTOR==Pool & Wellness==GYM
POOL
POOL_PRIVATE
IRON_BOARD==Services==DOORBELL DOORMAN RECEPTION_24HOUR
HAIR_DRYERLUGGAGE_DROPOFF
BEACH_FRONT CLEANING_BEFORE_CHECKOUT
LAKE BICYCLE_RENTAL
WATER_VIEW ==Sports==BOAT_SLIP
SKI_IN FITNESS_CENTER (for exercise equipment)
SKI_OUT KAYAK_CANOE
LONG_TERM_RENTER BED_AIR MATTRESSTABLE_TENNIS
BED_BUNK==Suitability==ADULTS_ONLY
BED_CRIB CHILDREN_NOT_ALLOWED
BED_COUCHEVENTS_ALLOWED
BED_DOUBLEINFANTS_NOT_ALLOWED
BED_FLOOR_MATTRESSLAPTOP_FRIENDLY
BED_FUTONLONG_TERM_RENTERS
BED_HAMMOCKSMOKING_ALLOWED
BED_KING==Accessibility==PARKING_DISABLED STEP_FREE_ACCESS_BATHROOM
BED_QUEENGRAB_RAILS_IN_SHOWER
BED_SINGLEGRAB_RAILS_IN_TOILET ROLLIN_SHOWER
BED_SOFASHOWER_CHAIR
BED_TODDLERWIDE_DOORWAY_BATHROOM
BED_WATERTUB_WITH_SHOWER_BENCH
BEDROOMWIDE_CLEARANCE_TO_SHOWER_AND_TOILET
BEDROOM_LIVING_SLEEPING_COMBOSTEP_FEE_ACCESS_BEDROOM
BEDROOM_OTHER_SLEEPING_AREAWIDE_DOORWAY_BEDROOM
EXTRA_PILLOWS_BLANKETSSINGLE_LEVEL_HOME
BATHROOMCOMMON_SPACE_STEP_FREE_ACCESS
BATHROOM_FULLCOMMON_SPACE_WIDE_DOORWAY
BATHROOM_HALFHOME_STEP_FREE_ACCESS
WATER_HOTPATH_TO_ENTRANCE_LIT_AT_NIGHT
LIVING_ROOMHOME_WIDE_DOORWAY
ROOM_DARKENING_SHADES FLAT_SMOOTH_PATHWAY_TO_FRONT_DOOR
==Family==
CHANGING_TABLE
PACK_N_PLAY_TRAVEL_CRIB
 
BEACH_ESSENTIALS
 
PARKING_DISABLED
 
EV_CHARGER
FIREPLACE_GUARD
OUTLET_COVERS
 
STAIR_GATES
TABLE_CORNER_GUARDS
BABYSITTER_RECOMMENDATIONS
LUGGAGE_DROPOFF ==Bedroom==BEDROOM BEDROOM_ENSUITE BEDROOM_LIVING_SLEEPING_COMBO
CLEANING_BEFORE_CHECKOUT BEDROOM_OTHER_SLEEPING_AREA
STEP_FREE_ACCESS_BATHROOM BED_AIR MATTRESS
GRAB_RAILS_IN_SHOWERBED_BUNK
GRAB_RAILS_IN_TOILET BED_CRIB
ACCESSIBLE_HEIGHT_TOILET BED_COUCH
ROLLIN_SHOWER BED_DOUBLE
SHOWER_CHAIR BED_FLOOR_MATTRESS
WIDE_DOORWAY_BATHROOM BED_FUTON
TUB_WITH_SHOWER_BENCH BED_HAMMOCK
WIDE_CLEARANCE_TO_SHOWER_AND_TOILET BED_KING
HANDHELD_SHOWER_HEAD BED_QUEEN
STEP_FEE_ACCESS_BEDROOM BED_SINGLE
WIDE_CLEARANCE_TO_BED BED_SOFA
WIDE_DOORWAY_BEDROOM BED_TODDLER
ACCESSIBLE_HEIGHT_BED ==Bathroom==BATHROOM
SINGLE_LEVEL_HOME BATHROOM_FULL
COMMON_SPACE_STEP_FREE_ACCESS BATHROOM_HALF
COMMON_SPACE_WIDE_DOORWAY BATH_BIDET
WIDE_HALLWAY_CLEARANCE BATH_SHOWER_RAIN
HOME_STEP_FREE_ACCESS = Troubleshooting and common errors =
PATH_TO_ENTRANCE_LIT_AT_NIGHT ==Troubleshooting==
HOME_WIDE_DOORWAY '''You need to complete the API onboarding flow before publishing the listing''' Beds24 sent the data but the Airbnb requires you to complete the registration process. Try the following: 1. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PUBLISH = NO, click Save. 2. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING > scroll to the listing and click 'CHECK CONNECTION STATUS' 3. Click on 'Request review at Airbnb' (red button) 4. Refresh the page then click on the Airbnb listing id. 5. Go to your Airbnb Account, switch to Hosting, and click on 'Fix Issues' button for the listing. 6. Click on 'FIX' and follow the registration steps from Airbnb. 7. Click 'Publish' <embedvideo service="youtube"><embedvideo service="youtube">https://youtu.be/gLwJWPTgrdw</embedvideo>
FLAT_SMOOTH_PATHWAY_TO_FRONT_DOOR '''Unable to perform action. Please try again later or contact support if you need immediate assistance''' Go to your Airbnb Account, switch to Hosting, and follow the steps in Airbnb to verify your account.
= Troubleshooting and common errors = '''Not Processed Unfortunately, a server error prevented your request from being completed. Airbnb may be undergoing maintenance or your connection may have timed out. Please try again.''' If you continue to see this error message being reported, then check if there is an outage at Airbnb had a temporary problem processing the updates , we will sendan update as soon as their system is restored. This normally comes good by itself when Airbnb fixed the problem. Wait a bit then press "Update" wait for Airbnb Or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING > scroll to process the update you just sent listing and then click "Update status". If the problem persists after a couple of hours notify us via a support ticket'UPDATE'.
'''You do Calendar will not have permission to access this resourceLoad, it will only show a loading spinner wheel.''' Click Please check that you have prices set and they are sending to AirBnb, have a look under {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > MAPPING, and click on "DisconnectPrice Data" and then reconnect the room and to your listing in Airbnbcheck if prices are being sent to AirBnb.
'''Not Connected Sorry, we cannot activate your listing.''' You It seems you have disconnected the listing an issue with your “Booking settings” in your Airbnbaccount. Click "Disconnect" Please log into your Airbnb account and then reconnect itcheck what is set under the tab Booking Settings. You can find more information here: https://www.airbnb. com/help/article/1353/how-do-i-choose-who-can-instant-book-my-place
'''Listing shows as "Importing" in the Airbnb Extranet '''
If you then still see "Importing"in Airbnb contact Airbnb support and ask them to check why your listings are stuck. You might need to insist that they forward your request to someone who is qualified to do so.
'''You have reached your Airbnb access quota'''
Wait ten minutes and then try again. If it continues repeatedly let us know.
 
'''Your listing has been temporarily paused and can't be turned on until you reactivate it. '''
If you do not know what the problem is please check the Email Airbnb sent you, the messages in your Airbnb account or contact Airbnb support and ask them to help.
 
'''No "Update Airbnb" button'''
If you do not see an "Update Airbnb" button the connection is lost. Click the "Connect to Airbnb" Button. After the connection is restored you will see the update button.
 
'''Messages do not send or import to Beds24'''
Log into your Airbnb account and go to ACCOUNT -> PRIVACY AND SHARING. If you do not see 'Access and respond your messages' in the list of permissions, disconnect and then reconnect the Airbnb account.
 
'''Airbnb account is not connected, please connect account'''
Log into your Airbnb account
 
'''Receiving Requests/Inquiries for dates already booked'''
The problem is caused because Airbnb thinks your listing is a multi unit with more than one bookable unit.
This can happen if at any time you had a qty greater than one.
Once it happens, the only way to set it back to a standard listing is to disconnect the listing from Beds24 and then reconnect it.
This is because it is Airbnb policy not to change this listing type while it is connected.
It will then connect immediately as a standard listing with a qty of one and the calendar will sync properly.
 
'''No prices/availability in Airbnb'''
Your max_days_notice setting in Airbnb is set to zero which is making the listing unavailable.
You can adjust it directly in Airbnb, it is called maximum advance notice or similar.
Or you can set it to a specific value in Beds24 (Max Days in Advance = 365) and upload it to Airbnb via the Export to Airbnb button.
Note: {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PRICING > Max Days in Advance = No Limit in Beds24 will not change the value already set in Airbnb.
 
'''Availability in Beds24/Dates closed in Airbnb'''
When Airbnb bookings have been marked as "Cancelled by Host" Airbnb will not reopen dates where you have previously cancelled a booking. The dates should be available at all other channels.
 
==Common Errors==
 
'''Not Processed '''
Airbnb had a temporary problem processing the updates we send. This normally comes good by itself when Airbnb fixed the problem. Wait a bit then press "Update" wait for Airbnb to process the update you just sent and then click "Update status". If the problem persists after a couple of hours notify us via a support ticket.
 
'''You do not have permission to access this resource'''
Click "Disconnect" and then reconnect the room and to your listing in Airbnb.
'''Sorry, we cannot activate your listing.Not Connected ''' It seems you You have an issue with your “Booking settings” disconnected the listing in your Airbnb account. Please log into your Airbnb account Click "Disconnect" and check what is set under the tab Booking Settings. You can find more information here: https://www.airbnbthen reconnect it.com/help/article/1353/how-do-i-choose-who-can-instant-book-my-place
'''Lat/Long outside of hosting country OR Lat/lng outside of hosting country OR Please set latitude/longitude in valid country for your listing'''
Check if your settings for "Latitude" and "Longitude" are correct and do match the address you have given. Airbnb uses Google maps to validate addresses. You can check with address and latitude/longitude is in Airbnbs system when you click on "View all listings" and then on "content in Airbnb". If required, correct your data and then click "Update Airbnb". Check your Google map entry and if it is incorrect request Google maps to correct your location. If the error message persists go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No or contact Airbnb support. Give them the error message, your coordinates and your address and ask them to forward your request to someone in their team who is authorized to fix the problem at their end.
'''ServiceInvalidRequestException: You can't change your listing's address once you've started receiving reservation requests. If you need to make an update, please contact support.'''
Please check your address details in Beds24 match the details at Airbnb, if you need to change them, please contact Airbnb support and ask them to assist.
If you do not need to change your address details then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No.
  '''Your listing has been temporarily paused and can't be turned on until you reactivate itCannot change address in status Auto closed (availability). Please contact the local support for assistance. ''' If you do not know what the problem is please Please check your address details in Beds24 match the Email details at Airbnb sent , if youneed to change them, the messages in your Airbnb account or please contact Airbnb support and ask them to helpassist. If you do not need to change your address details then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No.
'''The listing is in a prohibited vacation rental market. Please go to Airbnb to fix these issues.'''
'''Last Error: [400] Error ID: XXXXXXXXX. There was an error processing the request. Your daily price is too low. The minimum is 13$'''
Go to Settings > Channel Manager > Property Content > Room Content and set a Rack Rate of at least 9€.
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb calculates prices based on USD so what they calculate changes with the currency exchange rate.
'''Last Error: [400] Error ID: XXXXXXXXX. There was an error processing the request. Please use a base price of at least €9 but no more than €21,467.'''
Go to Settings {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > Channel Manager AIRBNB > Property Content PROPERTY CONTENT > Room Content ROOM CONTENT and set a Rack Rate which meets Airbnb's requirements.
'''Your longer stay discount must be greater than or equal to your shorter stay discount.'''
Check your discounts set in {{#fas:cog}} (SETTINGS) > AIRBNB > SPECIFIC CONTENT > PRICING, ensure the logic of your discounts meets Airbnb requirements.
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set, a discount for 2 or more days, weekly or monthly. Use either the discounts for number of days or month/week but '''not both''' because the discount per days will override the discount per week/month.
'''"The listing is subject to city registration. Please submit an application or input existing registration details"'''
Airbnb require you to register your permit ID. Usually they will provide a link to a page inside the Airbnb system to do this. If you are unsure please ask Airbnb how to register. Also make sure you have entered your permit ID into Beds24 ({{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Permit ID").
'''There was an error processing the request. Hosting model validation error'''
For some regions the payout method needs to be set up before publishing the listing. Please log into your Airbnb account and set up the payout method.
 
'''You need to complete the API onboarding flow before publishing the listing'''
Login to your Airbnb Account, go to the listing, then click 'Fix' follow the instructions to complete the registration.
'''Listing is classified not suitable for children'''
Airbnb explains [https://www.airbnb.com/help/article/1348/if-i-specify-that-my-listing-is-safe-or-suitable-for-children--what-should-i-know here] how to specify that your listing is safe or suitable for children.
 
'''You have reached your Airbnb access quota'''
Wait ten minutes and then try again. If it continues repeatedly let us know.
'''Too many redirects'''
'''Smart Pricing was not deactivated before connecting'''
If you forgot to deactivate smart pricing before setting the connection up you can do so from your mobile.
 
'''No "Update Airbnb" button'''
If you do not see an "Update Airbnb" button the connection is lost. Click the "Connect to Airbnb" Button. After the connection is restored you will see the update button.
'''Access denied to Airbnb'''
Check the 'Property Type" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and the 'Listing Type' match with the 'Property Type Group' you have selected in{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. Check the (?) for Property Type Group for the correct Listing Type for each group. Please also note that Airbnb has regional restrictions for some property types. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on which combinations are allowed. Check with Airbnb support if you have a problem with your property type.
'''Messages This listing's property type does not support multiple inventories.''' OR '''room_type_invetory_not_supported''' Check the 'Property Type" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and the 'Listing Type' match with the 'Property Type Group' you have selected in{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. Check the (?) for Property Type Group for the correct Listing Type for each group. Please also note that Airbnb has regional restrictions for some property types. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on which combinations are allowed. Check with Airbnb support if you have a problem with your property type.  '''Not enough beds for person capacity''' Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > FEATURES and click on 'edit Bedroom' tab, select the appropriate room/bedroom configuration for your listing.   '''Not enough beds in room configurations''' You do not have the appropriate bed configuration for the number of people you have selected in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > Max Guests. Scroll to FEATURES and click 'edit Bedroom' and select the appropriate number of bedrooms/beds for your guests.  '''Sorry, we can't add that amenity right now. Please try again later.''' This was a transient error caused by an update to the Airbnb amenities data format. The error message should not repeat but if you continue to receive error emails, then please create a SUPPORT ticket.  '''Please make sure a photo has been uploaded before adding accessibility amenity. If the previous review rejects your photos, you need to upload a new photo''' You are trying to send or import an accessibility amenity but do not provide a picture for this amenity. Go to Beds24{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT where you can add the accessibility amenity with a picture in "Custom". Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for further instructions.  '''All caps isn't allowed in listing titles.''' Log into your Airbnb account and go do not allow the Listing Name to be ALL Caps. Check the details in each of the sections below. *Go to {{#fas:cog}} (SETTINGS) PROPERTIES > NAME *Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > NAME *Go to ACCOUNT -{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PRIVACY AND SHARINGDESCRIPTIONS  '''Emojis/Special Characters isn't allowed in listing titles. If you ''' Airbnb do not see allow the Listing Name to have emojis or special characters. Check the details in each of the sections below. *Go to {{#fas:cog}} (SETTINGS) PROPERTIES > NAME *Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > NAME *Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > DESCRIPTIONS  'Access ''Please select a consistent property type and respond your messagesspace type''' Check the details you have set in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION > PROPERTY TYPE, allow the setting you have selected in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PROPERTY TYPE GROUP > LISTING TYPE. Use (?) Context help for the list of permissionsProperty Types and Listing Types for Airbnb.  '''You can only host long-term rentals''' Go to your Airbnb Account, switch to Hosting, disconnect and then reconnect click on 'Fix Issues' button for the listing. Follow the registration steps from Airbnb account.  '''custom_daily_price_too_low_for_cleaning_fee''' OR '''Based on your cleaning fee of € XXX, the minimum nightly price you can charge is € YYY''' Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > CUSTOM and change your Cleaning fee. OR Go to the Calendar and update the daily prices.  '''Listings of different pricing_availability_model_type can not use this endpoint.''' Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and click 'UPDATE' for each room/listing.
'''Airbnb account is not connected, please connect accountSuspended_state_appeal''' Log into your Airbnb suspended the account. Please contact Airbnb support about this.
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