= Limitations =
*Beds24 can connect all Airbnb hosts who are eligible for API use.
*Airbnb does not allow Co-host accounts to use their Api. All connections have to be via the host account. <span style="colorThere are two solutions: #f3e504; font*Airbnb does not allow Co-hosts to use their API. This means if you are a Co-Host Airbnb will not allow you to connect your co-sizehosted listings via Beds24 (or any other channel manager). Solutions to this limitation are: 150%;" >{{#fas:lightbulb}} </span> **Ask the host to transfer their account to you.**Your hosts make the connection between their Airbnb accounts and Beds24 themselves''' ***You can get around this by using create a hosting team instead, as explained here https://www(temporary) subaccount in Beds24 for each of your hosts.airbnbYour hosts will have a login where they then can connect their Airbnb accounts.co***If you manage a large number of properties we can give you the "Connect with Airbnb Account" button.uk/help/article/2680/whats-Your hosts will then be able to use this button outside of Beds24 so they will not need to log into Beds24 to allow the-difference-between-a-cohost-and-hosting-team?_set_bev_on_new_domain=1641306183_Njg1NWUwOWI1YWJmconnection.
*Airbnb restrict API access in some cities. If you are not sure if you can use the API connection ask Airbnb support to check with your market manger if you are eligible.
*If you can not use the API connection you can use our [[Airbnb_iCal|Airbnb iCal]] connection to synchronize calendars only.
[[Media:airbnbrest3.png|view large]]
Log into the Airbnb account you want to connect and then continue.
Once you are logged in you will be taken to the authorization page which looks like this:
*Select if you want to create a new property with a room or add a room to a property you already have in Beds24. After you have done this you will see the new property/room in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS.
<span stylediv class="color: #f3e504; font-size: 150%;warning" >{{#fas:lightbulbexclamation-triangle}} </span> If you do not have an import button and the "Connected Room" shows "unknownUnknown" log into your Airbnb account and set thinks the listing is connected but we can not identify the listing to "manual"room i.e. because it was deleted. In this case please click “Unlink” and then proceed. </div>
*Beds24 supports both "'Daily Prices'" and "'Occupancy Prices'" for Airbnb. Please see [[Airbnb_Mapping#Pricing_models|Pricing Models]] for more information and adjust your pricing model if required in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING
*Your prices are imported as daily prices. If you have an "'Extra Person Price'" in Airbnb you will need to adjust the "Max Guests" and the "Extra Person" price in PRICES > DAILY PRICE SETUPRULES.
[[File:Airbnb_import_listing.mp4|640px]]
= FAQ=
==Who can use the Airbnb API interfaceconnection?==Almost all All customers can use the APIconnection. Airbnb support can give you more information on Airbnb`s policies and restrictionsif required.
== Can I import a listing from Airbnb to Beds24?==
Yes. The process is explained above[[Connect_Airbnb_Account#Import_listings_from_Airbnb| here]].
==Can I connect listings that I am a Co-Host?==
Airbnb does not allow Co-hosts to use their API. This means if you are a Co-Host Airbnb will not allow you to connect your co-hosted listings via Beds24 (or any other channel manager).Solutions to this limitation are:
There are several options to deal with this restriction: * You use Hosting Teams so you can make and manage your host's Airbnb connectionsAirbnb solves this restriction from their end with "Hosting Teams". A hosting team manages a place on behalf of the renter or owner, including their online listings and guests, and is allowed to also set up and manage API connections for listings. Hosting teams are Ask the more professional way of managing Airbnb listings on behalf of someone else. So instead of being a co-host, you would switch to hosting teams. You can find all of Airbns help pages about "Hosting Teams" here: https://www.airbnb.co.uk/help/topic/1439 A hosting team requires permission from the host, they need to give you permission transfer their account to perform certain tasks on their behalf. This is the option most Beds24 customers have with businesses that manage listings on behalf of the host. This is the option we recommend because it is the easiest and will allow you to manage the connection yourself on behalf of your hosts without them needing to do anything. * Your hosts make the connection between their Airbnb accounts and Beds24 themselves''' If you do not want to use Hosting Teams you will need to give **You can create a (temporary) subaccount in Beds24 for each of your hosts the option to . Your hosts will have a login where they then can connect their Airbnb accounts to Beds24. Doing this for them will not work because Airbnb uses 2-factor Authentication and very strict access control. See here: https://www.youtube.com/watch?v=VqFRst0qEUY **If you manage a) We large number of properties we can give you the "Connect with Airbnb Account" button. Your hosts will then be able to use this button outside of Beds24 so they will not need to log into Beds24 to allow the connection. b) Alternatively you could create a subaccount in Beds24 for each of your hosts. Your hosts will have a login where they then can connect their Airbnb accounts. This will involve additional costs (each subaccount costs €2.00/month) and adds an additional level of complexity. This will work but we do not recommend to use this method. Both a) and b) will require the host to agree to Airbnb terms and conditions for the use of Beds24 as shown in this video:If the connection gets interrupted for some reason (it can occasionally happen that Airbnb disconnects due to legal or other reasons) the host would need to reconnect.
==What is the difference between the API connection and the iCal connection?==
The API interface can:
*Update instantly
*Import bookings (including personal data, number of guests, price), modifications and cancellations from Airbnb
*Facilitate communication with the guest directly from the booking
*Create listings
*Send content and update content
*Automatically send availability to Airbnb
*Send prices from Beds24 to Airbnb
*Import bookings (including number of guests, price), modifications and cancellations from Airbnb
*Use messaging
The iCal interface can only export inventory and import bookings for which Airbnb provides limited information only (no guest name, no price, no Email address), booking modifications and booking cancellations.
==Can I accept requests?==
Airbnb allows By default we only support instant book because it is proven that listings on instant book generate more bookings for API connected listingsand have a better ranking. But you We strongly recommend to only use instant book but if required we can set individual listings to be bookable on request only. Airbnb only allows listings which guests are allowed not listed on any other OTA which facilitates instant book to be set to 'Request'. This means if you only want requests from Airbnb you need to book and receive and import enquiriesdisconnect/can not use OTAs/portals like Booking. com, Expedia, Ctrip, Agoda
== Can I connect more than one Airbnb account? ==
==If I have a room type with 6 units (i.e. 6 double rooms) do I need a listing for each room?==
No. Airbnb Beds24 supports room typeswith Airbnb.
== Will I receive notifications on new bookings or changes?==
== How can I communicate with guests?==
You can communicate with guests directly from the booking in Beds24 via Beds24. Airbnbs messaging system
== How will I get paid?==
== Can agencies use the API Interface==
Yes. You can connect to multiple Airbnb host accounts.
==Can I send several languages?==