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'''Properties''' can be Hotels, B&B´s, apartment houses, camp sites, etc. Beds24.com can handle multiple properties of different types. [[Category:Getting_Started]]<div class="heading">Set Up Guide</div>
A property This page explains how to set up your account__TOC__=What you should know and do before getting started=<div class="bluebox">This self-setup guide assists you through your initial setup. Beds24 is designed as a self-service system so you can have only one or very many different roomsset up and change all functions yourself at any time.
'''Rooms''' canThere is context sensitive help throughout our system. If you are stuck, but do not need to, represent ''physical'' roomsclick on the <span style="color:#019cde; they are a way of splitting your property into separately bookable units“ >{{#far:question-circle}} </span> icons. You can also use this [[Main Page|Wiki]] for help.
These units or "Rooms" could be Guest Bedrooms, Hostel Dormitories, individual beds *We provide a range of [[videos|video tutorials]]. There is also a [https://youtube.com/playlist?list=PLxiq-bz-RFGEbM44Yk4SYmGt09UISNzEw&si=kgIZPd_ekiExQGk0 Youtube playlist].*There are recordings of previous [https://wiki.beds24.com/index.php/Webinars webinars] and webinar announcements.*You can let our [http://beds24.com/wizard/index.php Setup Wizards] guide you through the set up process.*We also offer online training sessions for a fee in which we help you set your account up. Send us a support ticket from the SUPPORT button at the top if you want to book a session. *The number format in Backpackers, camp sites, houseboats, holiday homes, individual hotel suitesthe Control Panel is the English number format, etci.e. decimal places are separated by a full stop (not a comma).
You're now only a few steps away from accepting on-line bookings. Follow the instructions. You will find context sensitive help throughout our systemIf your rentals have different hotel/property codes for Booking. If you are stuck, click on the '''?''' iconscom etc. You can also use this [[Main Page|Wiki]] for helpthen they must be setup as different properties.
== '''Step 1''' - Enter your Settings ==Click on '''SETTINGS''' in the top menu barFor further information see [[Agency_%26_Multiple_Property_Setup|here]].
*Go to '''ACCOUNTHotels, B&B´s. hostels''' and complete your details
*If you want to use a language other than English on your booking pageHotels, go to '''BOOKING PAGE-> LANGUAGES''' B&B´s and tick the ones you want to useinns are usually set up as one property with a number of rooms. or room types. If you enable more than one language have several independent lodgings e.g. apartments or villas you will see tabs for each language in can still set them up as rooms if it suits your descriptionsmarketing strategy. Each room (which can also be an apartment, information on your house etc) can have its own pricing and booking page and notifications. Descriptions have to be entered in each language tabrules.
*Go to = Step by Step Setup === '''PROPERTIES -> DESCRIPTIONStep 1''' and enter the name and the currency symbol you want to use- General Account Settings ==Click on {{#fas:cog}} (SETTINGS)
Don== 't forget to ''Step 2'SAVE'''!- Create properties and rooms==You can import properties and rooms or create them manually.
*===Import from Airbnb===If you want to have a listing on Airbnb you can import it and create a new property with a new room or add pictures go to '''BOOKING PAGE -> PICTURES''' and then select a room in a property you already have in Beds24. Click [[Connect_Airbnb_Account|here]] for which Property/Room you want to upload an imageinstructions.
===Set a simple rate structure===If you have a simple pricing (eg[[File: one price per room - not per person, no extras or discounts) go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to displayProperty_and_Room_Setup.mp4|640px]]
Activate ==== '''DAILY PRICESStep 2'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required.- Create rooms====
===Override Dates===Each date can be set to '''BLACKOUT''' in If you sell dorms for which case it is you sell individual beds and not available on that date or '''EXCEPTION''' in which case it uses the same booking strategy as the property's exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the propertyprivate rooms please also see how to [[Hostel_and_Retreat_Setup|setup dorms]].
To remove a price set it *Go to 0 {{#fas:cog}} (numeral zeroSETTINGS)PROPERTIES > ROOMS > OFFERS and define your offer(s).An offer is the price combined with certain conditions. Each room/unit has one or more offers. "Offer 1" is your standard offer to the guest which is always displayed.
The price offered You have the option to the guest will be the lowest from your DAILY PRICES and your RATES which match the requested stay periodsell a room with different prices eg. packages, promotions or discounted conditional prices. Each offer can have its own "Booking Type".
When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of == '''Step 3''' - Create prices ==Without prices the week or date ranges as you require. This way you system can create sophisticated rate modelsnot show availability.
'''Adding Rates and Discounts'''Beds24 has two types of prices: To add a new rate click on the button ADD RATE *Daily Prices (recommended)*Fixed Prices
'''Copy a RateThis [https:''' If //beds24.com/wizard/wizard3.php setup wizard] guides you want to use though the same rate for another room click on SAVE AS A COPYsetup.
'''Changing Rates and Discounts'''<span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Click on the rate "Price Check" button on the CALENDAR or SUPPORT page then on "Calculate" to find our why you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dateshave not price or how a price is calculated.
== '''Step 4''' - Add your Bookings ==To avoid double bookings it is advisable Daily Prices are prices for one date. Daily prices are easy to enter manage and are the bookings you already have. In CALENDAR you will find a row INVENTORYbest choice for most customers. The number shows rooms remaining to sell. They Multiple prices per date can be edited to quickly change your availabilitydefined for example for different minimum stays or different offers. Doubleclick to open a popup and save Please find more information on the changeshelp page for [https://wiki.beds24.com/index.php/Category:Daily_Prices daily prices].
'To ''Add Bookings''' click on the person+ icon, fill in the information and SAVE. Your booking has now been entered into the system<embedvideo service="youtube">https://youtu.be/E4TYnrHwnDA</embedvideo>
== '''Step 5'''- Install your Booking Button, Box or one of our other Booking Widgets ==Booking widgets connect your website Fixed Prices have a start and end date so they apply to your booking page. Beds24 offers you a choice including booking buttons, booking boxes, booking strips, calendarsrange of dates. Click on SETTINGS -> BOOKING WIDGETS. Choose Fixed Prices contain many rules about the widget you want conditions that must apply to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets pagemake them available.
Copy Use Fixed Prices instead of Daily prices only:*If your widget prices are fixed ahead and you do not want to your website. To install adjust them and you have none or few seasons*If you want to allow guest to enquire when no price can be found but the booking widgets room is not fully booked*If you want to grant referrer discounts Please find more information on your web site the help page for [https://wiki.beds24.com/index.php/Category:Fixed_Prices Fixed Prices]. '''Combination of Daily Prices and Fixed Prices''' <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you use Fixed Prices you will do not need to set up Daily Prices for every day. If required you can use a Daily Price to adjust the ability prices for an individual date or date range. *You can use Daily Prices to edit override the HTML Fixed Price for a few individual dates. If you often adjust prices use Daily Prices only.*You can add a Gap Filler to fill gaps when using daily prices with minimum stays required <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Rules in Fixed Prices have no effect on daily prices. == '''Step 4''' - Set up payment collection (optional)==You need to connect a payment processor to automatically [[:Category:Payments|collect payments]] in {{#fas:cog}} (SETTINGS) >PAYMENTS > PAYMENT COLLECTION. [[Stripe|Stripe]] is our preferred partner which offers the best functionality. == '''Step 5''' - Set up the Channel Manager (optional)==Set up the [[:Category:Channel_Manager| channel manager]] to synchronise your sales channels. Here some short example videos. For detailed instructions see: *[[Airbnb_Mapping| How to connect Airbnb]]*[[Booking.com:_Synchronise_bookings_prices_availability | How to connect Booking.com to sync prices and availability]]*[[Expedia_Mapping | How to connect Expedia to sync prices and availability]]*[[VRBO_Setup | How to connect to Vrbo]]*[[:Category:Channel_Manager| List of your pageall channels with link to detailed setup instructions]] <embedvideo service="youtube">https://youtu.be/_KORtELJyNk</embedvideo> <embedvideo service="youtube">https://youtu. This may involve knowing be/rsqRWgawcWU</embedvideo> == '''Step 6''' - Enter existing bookings==To avoid double bookings it is advisable to enter the passwords for your web server bookings you already have. *For Booking.com, Airbnb and Expedia we have the ability option to transfer your filesautomatically import all upcoming bookings. We recommend to use this method because for bookings imported directly from Booking. Your web hosting service should com we will then be able to provide information automatically import changes. You can use this function when the channel manager is set up but not activated. The button is available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->AIRBNB/BOOKING.COM/EXPEDIA. *Other bookings can be uploaded as a .csv file from in {{#fas:cog}} (SETTINGS) PROPERTIES. *To manually add or blocked dates click on the suitcase icon in the CALENDAR or on "Add Booking" at the top. *If you do not need the actual booking you can adjust the availability in the CALENDAR in the row "Inventory". The number shows rooms remaining to sell. They can be edited to quickly change your availability. Double-click to open a pop-up and assist you with save the changes. (it is only possible to lower the number based on the value in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP "Quantity of thistype" and any existing bookings).
Setting == '''Step 7''' - Automate messaging and processes==Go to {{#fas:cog}} (SETTINGS) > GUEST MANAGEMENT > AUTO ACTIONS to *set up your Beds24.com account is free if you do it yourself. We can do the setup for you messaging templates for a small one off fee starting from €19. Technical support for you or your web designer to integrate the availability calendars automatic and booking widgets into your website is free. Upon request we can do this for you as well. Please contact clicking manual sending*automatically perform modifications on bookings based on SUPPORT in the top menu.predefined criteria
'''Congratulations! You are now receiving on-line bookingsCopy your widget to your website.''' New To install the booking widgets on-line bookings your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be added automatically. You can also enter new bookings manuallyable to provide information and assist you with this.
If you want to set refined '''Refined Settings''' like = More functions and options=*Customise the display of the [[Properties/Booking Rules:category:Calendar|Booking Rulescontrol panel CALENDAR]], page in {{#fas:cog}} (SETTINGS) > ACCOUNT > PREFERENCES. *Customise the display of the [[Properties/Discount CodesPreferences|Discount Codescontrol panel]], [[Properties/Upsell Items|Upsell Items]], use deposit collection through [[Properties/Paypal|Paypal]] collect [[Properties/Credit Card|Credit Card ]], [[Rooms/Dependencies|Room Dependencies]] choose from in {{#fas:cog}} (SETTINGS) > ACCOUNT > PREFERENCES.*When you click on FUNCTIONS in SUPPORT you will see links to the menu on pages of key features and functions or check the leftstart page of this support wiki.
[[Category:How to]]
<span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Where you see this <span class="" style=color:#008ACC;“>{{#fas:copy}}</span> icon you can click and then copy the value of this setting to other rooms or properties.
</div>
== Properties and Rooms ==
'''Properties''' can be Hotels, Hostels, B&B´s, holiday houses, vacation rentals, apartment houses, camp sites. You can have one properties or multiple properties of different types.
'''Rooms''' are a way of splitting your property into separately bookable units. Rooms can, but do not need to, represent ''physical'' rooms. They are a way of splitting up a property into separately bookable sections i.e. bedrooms in a hotel or B&B, vacation rentals, holiday homes, beds in hostel dormitories, camp sites, houseboats, cabins, tours, classes or cars etc.
If you rent your property as a whole because it is a vacation rental you will still need one room which is what the guest books.
A property can have only one room (a vacation rental) or a number of different '''room types''' or '''categories''' (a hotel, B&B, hostel, aparthotel).
Each room or room type/category can have ''multiple inventories'''.
=== Multiple Properties or Rooms ===
If you are using the channel manager we advise to set the booking system up as similar as your booking channels. If your lodgings have different hotel/property codes for Booking.com etc. then they must be setup as different properties in Beds24 so you can connect them.
Making different properties means each can have it's own property booking page (if required with individual design). You can also use a multiple property booking page with advanced search functions (e.g. facilities, location) showing all properties.
'''Vacation rentals'''
If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.
*Go to '''PROPERTIES -> BOOKING QUESTIONS''' ACCOUNT and determine what information you want to collect from complete your guestsdetails
*Go If you want to use a language other than English on your booking page, go to '''ROOMS''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION and tick the ones you want to use. A click If you enable more than one language you will see tabs for each language in your descriptions, information on '''EDIT''' will open a field where you can set the name your booking page and quantity of "Rooms" of that type availablenotifications. Descriptions have to be entered in each language tab.
<embedvideo service== '''Step 2''' - Customise your Booking Page ==*Go to '''BOOKING PAGE -"youtube"> DESCRIPTION''' select which propertyhttps:/room and enter the information you want to display on your booking page/youtu. Fields you leave empty will not be displayed. If you want to display descriptions add it in each language you have enabled. /CsjMXF2vzEs</embedvideo>
===Import from Booking.com===You have now finished a basic configuration of can [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|import your booking pageproperty from Booking. If you want com to customise the design of your booking page you can optionally do so under '''BOOKING PAGE -> DESIGN'''Beds24]].
===Manual creation ======= '''Step 31''' - Create properties====*Properties and be added in Set '{{#fas:cog}} (SETTINGS) PROPERTIES*After you have added a property go to '{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and complete your Prices ==property information
*To set rooms up go to '{{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS . A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}}</span> If you copy a room all settings will be automatically applied to the copy. If you want to link prices between different rooms remove the prices before you copy the rooms.
===Set a refined rates = '''Step 2''' - Customize and discount structureadd offers (optional)====To set a defined structure go to RATES in An '''Offer''' is the top menuprice combined with certain conditions. Multiple rates and discounts may be defined for each Each room/unit has one or more offers. When multiple rates exist for a given date the system default will calculate and "Offer 1" is your standard offer to the lowest price that matches your criteria. You can override this in the rates settingsguest which is always displayed.
If you have several rooms with a similar pricing structure you can "link" prices with or without offsets to multiple rooms.
'''Daily Prices (recommended)'''
'''Fixed Prices'''
== '''Step 68''' - Do some test Customize and connect the booking engine for commission free direct bookings (optional)==Go to check everything is working{{#fas:cog}} (SETTINGS) BOOKING ENGINE. ==
You have the option to fully customise the look and the content of your booking page. For an overview of your options please go to [[Customise Booking Page]].
Booking widgets connect your website to your booking page. There is a choice including booking buttons, booking boxes, booking strips, calendars. Go to {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.
Guests who book directly will automatically receive a [:category:Confirmation_Messages|confirmation message]] which you can customise the [ in {{#fas:cog}} (SETTINGS) > GUEST MANAGEMENT > CONFIRMATION MESSAGES.
=='''Step 9''' - Download the free Beds24 app(optional)==
Our free App for IOS and Android is there to help you with daily tasks which might need to be done while away from the desk. [[Mobile_App_Android_and_IOS|More information about the app]].
