Difference between revisions of "Booking.com: Create and update properties and rooms on Booking.com"

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[[Category:Channel Manager]]
 
[[Category:Channel Manager]]
 
[[Category:Booking.com]]
 
[[Category:Booking.com]]
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[[Category:Set up Instructions]]
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[[Category:Troubleshooting]]
 +
<div class="heading">Booking.com: Create new properties and rooms</div>
 +
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
  
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  ''This page explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.''
+
<div class="warning">{{#fas:exclamation-triangle}} Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to import properties from Booking.com to Beds24.   </div>
  
−
  '''This function is new. Please report any issues or feedback.'''
+
=What you should know and do before getting started=
 +
<div class="bluebox">
 +
If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions below.  
  
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=Minimum Requirements=
+
Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].
 +
</div>
 +
==Minimum Requirements==
 
If you do not meet these minimum requirements Booking.com will not set your listing live:
 
If you do not meet these minimum requirements Booking.com will not set your listing live:
 
# Booking.com requires a complete address, phone number, latitude and longitude.  
 
# Booking.com requires a complete address, phone number, latitude and longitude.  
Line 14: Line 20:
 
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
 
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
 
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
 
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
−
# Arrival info Check in/out, contact details, where to pick up keys etc.
 
−
# Information which  credit cards are accepted.
 
 
# You need a cancellation policy.
 
# You need a cancellation policy.
−
# If you need a license number you need to enter it in Beds24 so we can send it.  
+
# If you need a license number you need to enter it in Beds24 so we can send it.
  
−
= Rate Plans and Prices =
+
== Rate Plans and Prices ==
−
One rate plan  is created. The rate ID  gets auto populated in SETTINGS->CHANNEL MANAGER->BOOKING.COM.  
+
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.
  
−
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
+
One rate plan is created. The rate ID  gets auto populated in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING.  
  
−
Rates and Daily Prices in which "Booking.com" is ticked will send.  
+
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM >  RATE PLANS.
  
−
<span class="circle" >{{#fas:lightbulb}} Tip</span> ''Click on the "View Actual Data" Button to check which prices and availability will send.''
+
Price in which "Booking.com" is ticked will send.
 +
 
 +
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send.
  
 
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
 
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
  
−
= Limitations=
+
==Limitations==
−
*Descriptions can can not be sent to Booking.com. They will create descriptions for you.
+
*Descriptions can not be sent to Booking.com. They will create descriptions for you.
 
*Extra fees and taxes can not be included in the accommodation price.
 
*Extra fees and taxes can not be included in the accommodation price.
−
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask support how to do this.
+
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support to assist you.
 
**"Nearest" features
 
**"Nearest" features
 
**Extra bed options
 
**Extra bed options
Line 43: Line 49:
 
**Transit texts
 
**Transit texts
  
−
= Setup=
+
=Step by Step Guide to send a new property from Beds24 to Booking.com=
−
Click on the "View content sent to Booking.com" link. If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.  
+
<div class="warning">{{#fas:exclamation-triangle}} This will create a new property on Booking.com. If you already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on how to connect it to synchronise prices and availability. </div>
  
−
As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENT.  
+
Exporting  a property is a complex process so the instructions need to be followed carefully. Click on "Expand" to view the details for each step.
  
−
When your content meets yours and Booking.coms requirement you can push your property and rooms.
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<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Step 1: Store your legal entity ID
 +
</div>
 +
<div class="mw-collapsible-content">
 +
You need a Booking.com group account if you want to send properties to  Booking.com. Booking.com group accounts have a "Group Home" tab.
  
−
<span class="circle" >{{#fas:exclamation-triangle}} Note </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.  
+
1. If you see a "Group Home" tab when you log into Booking.com
  
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==If you manage more than one property in a Booking.com account ==
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Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then store it for you.
−
You need a Booking.com group account if you want to send properties to an existing Booking.com account.
 
  
−
Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account. If you do not have a group account contact Booking.com support and ask them to create a group account for you.  
+
2. If you do not see a "Group Home" tab when you log into Booking.com
 +
*Click on "Request Legal Entity ID"
 +
*Check your the corporate information available in Beds24 is correct. If required adjust it.
 +
*Click on "Send Request"
 +
This will trigger Booking.com to send you a contract. Check your Email address and sign the contract.  
  
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In order to push your property to the right Booking.com account we need your legal entity ID which only group accounts have. This is  a special ID which is not your Booking.com hotel partner ID or  hotel ID.
+
<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}}  </span>Until you have connected at least on property you will see the message "Partner Card not found for the given data" when you click on "Check Status". You can ignore this message because Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation.
−
*Check for your legal entity ID. If you do not have it ask Booking.com support to give it to you or contact us via a support ticket.
+
</div></div>
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*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.
 
  
−
After we have notified you that we have registered your legal entity ID you can push properties and rooms:
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Step 2:  Check your content meets Booking.coms requirements
 +
</div>
 +
<div class="mw-collapsible-content">
 +
*Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
 +
*As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT.
 +
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
 +
</div></div>
  
−
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.
+
<div class="mw-collapsible mw-collapsed">
−
#Click on the "Manage Content" button.  
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<div  class="headline-collapse" >
−
##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" to create a property.  
+
Step 3: Push property and rooms
−
##If you see errors fix them. When you see "Success" you can send your rooms.
+
</div>
−
##Click on the  "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names.
+
<div class="mw-collapsible-content">
−
##Click on the  "Room" button next to the room and select "Create at Booking.com" to create the room.  
+
After your legal entity ID  is registered and your content meets Booking.coms requirements you can push properties and rooms:
−
##If you see errors fix them. When you see "Success" the room was sent.  
+
#Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT
 +
##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.
 +
##Click on the  "Room" button next to the room and select "Get allowed room names". An English room name is mandatory.  
 +
##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.  
 +
##Click on the  "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent.  
 
##Click on the  "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.  
 
##Click on the  "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.  
−
##To open the property click on the  "Property" button next to the property and select "Open Property".  
+
#Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER->BOOKING.COM > MAPPING
−
##Click on the  "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
+
##Click on "Price Data" to check which prices and availability will send. If required adjust your prices.
 +
##Set "Activate" = Activate to push prices and availability to Booking.com.
 +
</div></div>
 +
 
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Step 4:  Assign pictures
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms
 +
</div></div>
 +
 
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Step 5: Open the property'''
 +
</div>
 +
<div class="mw-collapsible-content">
 +
#To open the property click on the  "Property" button next to the property and select "Open Property".  
 +
#Click on the  "Check Status" button. Properties with status “XML Ready to Open” will automatically open within 24 hours.
  
−
  '''NOTE''': To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
+
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
 +
</div></div>
  
−
==Create a new Booking.com account from Beds24==
+
<div class="mw-collapsible mw-collapsed">
−
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.
+
<div  class="headline-collapse" >
−
#Click on the "Manage Content" button.
+
Step 6: Check your status on  Booking.com
−
##Click on the "Property." button next to the property and select "Create new Booking.com Account" to create an account containing this property.
+
</div>
−
##If you see errors fix them.
+
<div class="mw-collapsible-content">
−
##Click on the  "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names.
+
You can access your property score on Booking.com and suggestions on how to improve your properties performance.  
−
##Click on the  "Room" button next to the room and select "Create at Booking.com" to create the room.
+
*Go to  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT
−
##If you see errors fix them. When you see "Success" the room was sent.
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*Click on the  "Check Status" button
  
−
Booking.com will send you an E-mail to finalize the contract. After this is done you can open the property.
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This is what the different status values mean:
−
#Click on the "Manage Content" button.  
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*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)
−
#Click on the  "Property" button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
+
*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.
−
##To open the property click on the  "Property" button next to the property and select "Open Property".  
+
*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.  
−
##Click on the  "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
 
  
−
  '''NOTE''': To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try again.
 
  
−
==Content Setup==
+
*Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
−
===Policies===
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*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.
−
Policies for '''pets''' and '''smoking''' as sent via feature codes. Property featues are selected in SETTINGS->PROEPRTIES->DESCRIPTIONS "Features", room features in SETTINGS->PROEPRTIES->ROOMS->SETUP.
+
*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.
 +
*Duplicate: This property has been found to be a duplicate of another property.
 +
*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
 +
*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information.
  
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'''Cancellation policies''' are set in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
+
</div></div>
  
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===Fees and Taxes===
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=Add countries to your Legal Entity ID=
−
*VAT will be sent according to the VAT amount you have set in SETTINGS->PROPERTIES-BOOKING RULES
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Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.  
−
*Other fees and taxes in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".  
 
  
−
===Room Configuration: Define Bedrooms and Bathrooms===
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Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.
−
Bedrooms and bathrooms can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
+
*Click on the "View details". You will see your "Contract Countries"at the bottom
 +
*Click on "Add Countries" to add more countries
 +
</div></div>
 +
 
 +
=Content Requirements and how to set your content up=
 +
==Policies and House Rules==
 +
'''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS)  PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are:
 +
 
 +
PETS_CONSIDERED
 +
 
 +
PETS_NOT_ALLOWED
 +
 
 +
PETS_SERVICE_ONLY
 +
 
 +
If applicable a petfee can be set in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".
 +
 
 +
 
 +
'''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS)  PROEPRTIES> DESCRIPTIONS "Features".  If you st nothing we send smoking not allowed. Allowed feature codes are:
 +
 
 +
SMOKING_ALLOWED
 +
 
 +
SMOKING_NOT_ALLOWED
 +
 
 +
SMOKING_AREAS
 +
 
 +
 
 +
'''Events/parties''' (default = not allowed)  is property features which are selected in {{#fas:cog}} (SETTINGS)  PROEPRTIES> DESCRIPTIONS "Features". If  you set nothing we send parties not allowed. Allowed features codes are:
 +
 
 +
EVENTS_ALLOWED
 +
 
 +
===Cancellation Policies===
 +
'''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.
 +
 
 +
===Quiet Hours (only for vacation rentals)===
 +
'''Quiet hours''' are set in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values.
 +
 
 +
==Fees and Taxes==
 +
*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS)  PROPERTIES -> BOOKING RULES
 +
*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".
 +
 
 +
==Room Configuration: Define Bedrooms and Bathrooms==
 +
Bedrooms and bathrooms can be set up for the property ( {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS)  PROPERTIES->ROOMS > SET UP).
  
 
*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  
 
*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  
 
*Criteria which only applies to one room should be entered in the room.   
 
*Criteria which only applies to one room should be entered in the room.   
  
−
  '''NOTE:''' Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
+
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
  
  
−
Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
+
Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in {{#fas:cog}} (SETTINGS)  PROPERTIES > DESCRIPTION. The number will be applied to all room/units.
  
  
−
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->PROPERTIES->ROOMS->SET UP.
+
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in {{#fas:cog}} (SETTINGS)  PROPERTIES >ROOMS > SET UP.
  
 
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.   
 
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.   
Line 125: Line 210:
 
*Close the pop up and then press SAVE.
 
*Close the pop up and then press SAVE.
  
−
If your a bedroom as has an ensuite bathroom you can add this manaully. Example for a bedroom with a king bed and an ensuite: BEDROOM BED_KING ENSUITE
 
  
 
If you want to send additional bathroom features you can add these manually:
 
If you want to send additional bathroom features you can add these manually:
Line 171: Line 255:
 
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
 
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
  
−
===Meals===
+
==Meals==
−
If you offer meals you can set these in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC PROPERTY CONTENT in "Custom".  
+
If you offer meals you can set these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".  
  
−
===Accepted Payments===
+
==Accepted Payments==
−
The card types you have ticked in SETTINGS->PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash only" will be sent.  
+
The card types you have ticked in {{#fas:cog}} (SETTINGS)  PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Cash only" will be sent.  
  
−
  '''NOTE:''' Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
+
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span>  Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
  
−
===Amenities===
+
==Amenities==
−
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
+
Amenities can be set up for the property ( {{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS)  PROPERTIES > ROOMS > SET UP).
  
 
*Click on the "Edit " button next to the "Features" field.  
 
*Click on the "Edit " button next to the "Features" field.  
Line 194: Line 278:
  
  
−
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
+
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS)  > PROPERTIES >DESCRIPTION. The number will be applied to all room/units.
  
−
Example 2: You have one unit with  Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.
+
Example 2: You have one unit with  Wifi one and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS)  PROPERTIES->ROOMS->SET UP.
  
 
    
 
    
−
  '''NOTE:''' Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
+
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
 +
 
 +
==Pictures==
 +
*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS)  > BOOKING ENGINE > PICTURES will be sent.
 +
*Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.
 +
*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in {{#fas:cog}} (SETTINGS)  BOOKING PAGE  > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption.
 +
 
 +
Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
 +
 
 +
==Security deposit==
 +
You can set a security deposit
 +
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.
 +
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.  
  
−
===Pictures===
+
If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.
−
Pictures activated for the property or room in SETTINGS->BOOKING ENGINE->PICTURES will be sent.  
 
  
−
Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings:
+
You can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
  
−
Settings  > Booking Page  > Pictures
+
==License (rentals only)==
 +
When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.
  
−
Click on the green button 'Manage' to get to the section where you can edit the caption.
+
==Type of Residence, Property managed by (rentals only)==
 +
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
 +
*Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".
  
−
===License, Type of Residence, Property managed by (rentals only)===
+
==Key Collection (rentals only)==
−
For some regions licences are mandatory. Property licences need to be entered in SETTINGS->PROPERTIES->DESCRIPTION. If your location requires a license per room you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".  
+
If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT.
  
−
Defaults are
+
==Star Rating (hotels only)==
−
*Property managed by: Professional company. If the property is managed by a private person you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
+
If you have a star rating you can add it in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom".
−
*Type of residence: other. If the type of residence is primary or secondary you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".  
 
  
−
===Star Rating (hotels only)===
+
==Properties in France==
−
If you have a starrating you can add it in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
+
Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}}  </span> and see the information under "Legal".
  
 
= Common Errors =
 
= Common Errors =
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Partner Card not found for the given data
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property.
 +
</div></div>
 +
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Code 497 - Authorization error. Access denied while trying to update hotel xyz
 +
</div>
 +
<div class="mw-collapsible-content">
 +
The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel
 +
Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
 +
</div></div>
  
−
  '''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
+
<div class="mw-collapsible mw-collapsed">
−
  The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.  
+
<div  class="headline-collapse" >
 +
No availability pushed
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Go to  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.  
 +
</div></div>
  
−
'''No availability pushed'''
+
<div class="mw-collapsible mw-collapsed">
−
  Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.
+
<div class="headline-collapse" >  
 +
Code 150 - Changes are not permitted.
 +
</div>
 +
<div class="mw-collapsible-content">
 +
This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address
  
−
  '''Invalid phone number'''
+
Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.
−
Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.
+
</div></div>
  
−
  '''CityName: Property content is required'''
+
<div class="mw-collapsible mw-collapsed">
−
Complete your contact details in SETTINGS->PROPERTIES->DESCRIPTION.
+
<div class="headline-collapse" >
 +
Hotel has non-Latin characters in name
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Adjust your property name to contain only latin letters and numbers.  
 +
</div></div>
  
−
  '''PostalCode: Property content is required'''
+
<div class="mw-collapsible mw-collapsed">
−
  Complete your contact details in SETTINGS->PROPERTIES->DESCRIPTION.
+
<div class="headline-collapse" >
 +
xx not allowed as room name
 +
</div>
 +
<div class="mw-collapsible-content">
 +
to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list. 
 +
</div></div>
  
−
  '''xx not allowed as room name'''
+
<div class="mw-collapsible mw-collapsed">
−
You need to use a generic room name.  
+
<div class="headline-collapse" >
 +
'Invalid phone number / The phone number (number) is not valid for international calling
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.
 +
</div></div>
  
−
  '''PropertyLicenseNumber is mandatory for this location'''
+
<div class="mw-collapsible mw-collapsed">
−
  Enter your licence number in SETTINGS->PROPERTIES->DESCRIPTION.
+
<div class="headline-collapse" >
 +
No hotel facilities defined
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features.  
 +
</div></div>
  
−
  '''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account manager'''
+
<div class="mw-collapsible mw-collapsed">
−
Contact Booking.com support and have all countries you are active in to your Partner Card (LEID)
+
<div class="headline-collapse" >
 +
No resolvable address is specified
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
 +
</div></div>
  
−
'''Code 733 - Property has pending photo requests
+
<div class="mw-collapsible mw-collapsed">
−
  Please ensure you have added a Caption to each of your pictures. SETTINGS-> BOOKING PAGE -> PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
+
<div class="headline-collapse" >  
 +
No contacts specified
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
 +
</div></div>
  
−
  '''This SPO Hotel has not given invoice details or signed contract'''
+
<div class="mw-collapsible mw-collapsed">
−
You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.
+
<div class="headline-collapse" >
 +
Invalid checkin/checkout'
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Check that the formats for Check-in and Check-out are correct.
 +
</div></div>
  
−
  '''No Products defined '''
+
<div class="mw-collapsible mw-collapsed">
−
  '''No rates defined '''
+
<div  class="headline-collapse" >
−
  '''No rooms active'''
+
Property has no licence number / PropertyLicenseNumber is mandatory for this location'
−
Check if you have sent rooms.
+
</div>
−
= Import Properties from Booking.com =
+
<div class="mw-collapsible-content">
−
You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and room IDs will be automatically added to the channel manager settings.  
+
Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
−
== 1. Initiate the XML connection in Booking.com ==
+
</div></div>
−
Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.
 
  
−
1) Login to Booking.com and go to ACCOUNT->CHANNEL MANAGER. If you do not see this option contact Booking.com and tell them you want to use a channel manager
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
duplicates for room name
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].
 +
</div></div>
  
−
2) Click the Start button and search for BEDS24.
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Room name does not correspond to Room Type
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.
 +
</div></div>
  
−
<embedvideo service="youtube">https://youtu.be/VYzWI-PDVYk</embedvideo>
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Invalid occupancy for this room type
 +
</div>
 +
<div class="mw-collapsible-content">
 +
The number of guest set for this room is not allowed to the chosen room type.
 +
</div></div>
  
−
3) Complete the rest of the on screen instructions and make sure you select a two-way connection and content.  
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Room (room_id) does not have kitchen or kitchenette
 +
</div>
 +
<div class="mw-collapsible-content">
 +
The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".
 +
</div></div>
  
−
4) When ready you will receive a notification from Booking.com.
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
No defined facilities for specified room
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add  your facilities under "Features".
 +
</div></div>
  
−
  '''IMPORTANT:''' DO NOT confirm the connection in Booking.com until you perform the next step in Beds24. If you confirm the connection Booking.com will remove your prices and we will not be able to import them.
+
<div class="mw-collapsible mw-collapsed">
 +
<div class="headline-collapse" >
 +
No photos uploaded for specified room
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.
 +
</div></div>
  
−
== 2. In Beds24 ==
+
<div class="mw-collapsible mw-collapsed">
−
#Click on "Manage Content".
+
<div  class="headline-collapse" >
−
#Select "Import New Property from Booking.com".
+
Code 733 - Property has pending photo requests
−
#Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com"-
+
</div>
−
#Check that your prices imported properly.
+
<div class="mw-collapsible-content">
−
#Click on the "View Actual Data" Button to check which prices and availability will send to Booking.com.
+
Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
 +
</div></div>
  
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY
 +
</div>
 +
<div class="mw-collapsible-content">
 +
See above how to add a country to your Legal Entity ID.
 +
</div></div>
  
−
Please note that at this stage Booking.com will not send all content (for example pictures are not sent) you can check what Booking.com sent when you click on the "View content sent to Booking.com" link so you can see which information needs to be set up in Beds24.
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)
 +
</div>
 +
<div class="mw-collapsible-content">
 +
The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting.  
 +
</div></div>
  
−
== 3. Confirm the connection in Booking.com ==
+
<div class="mw-collapsible mw-collapsed">
−
When import and prices are correct you can confirm the connection in Booking.com.
+
<div  class="headline-collapse" >
 +
Code 733 - Invalid checkin/checkout
 +
</div>
 +
<div class="mw-collapsible-content">
 +
No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details.  
 +
</div></div>
  
−
[[Image:bookingconfirm.png|450px|link=]]
+
<div class="mw-collapsible mw-collapsed">
−
[[Media:bookingconfirm.png|view large]]
+
<div  class="headline-collapse" >
 +
Code 733  - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'
 +
</div>
 +
<div class="mw-collapsible-content">
 +
The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "et names" next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well.
 +
</div></div>
  
−
Beds24 will now automatically update prices and availability and import bookings.
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
Code 121 - Accommodation not contracted
 +
</div>
 +
<div class="mw-collapsible-content">
 +
See above how to add a country to your Legal Entity ID.  
 +
</div></div>
  
−
== 4. Import content and existing bookings from Booking.com==
+
<div class="mw-collapsible mw-collapsed">
−
*Click on "Manage Content".
+
<div  class="headline-collapse" >
−
*Click on "Property" and select "Import from Booking.com"
+
This SPO Hotel has not given invoice details or signed contract
−
*Go back to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on the the "Import existing bookings" button to import bookings which for future dates.
+
</div>
 +
<div class="mw-collapsible-content">
 +
You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.
 +
</div></div>
 +
 
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
No Products defined,'No rates defined, No rooms active'
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Check if you have sent rooms.
 +
</div></div>
 +
 
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location
 +
</div>
 +
<div class="mw-collapsible-content">
 +
You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}}  </span> icon next to the settings.
 +
</div></div>
 +
 
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location
 +
</div>
 +
<div class="mw-collapsible-content">
 +
You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}}  </span> icon next to the settings.
 +
</div></div>
 +
 
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'
 +
</div>
 +
<div class="mw-collapsible-content">
 +
You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}}  </span> icon next to the settings.
 +
</div></div>
 +
 
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" >
 +
XML: Being built
 +
</div>
 +
<div class="mw-collapsible-content">
 +
Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above
 +
</div></div>
  
 
=Update Content to Booking.com=
 
=Update Content to Booking.com=
−
If you want to change content from Beds24 in Booking.com:
+
You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com.
  
−
#Click on the "View content sent to Booking.com" link to see what will send.
+
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM  > SYNC CONTENT.
−
#Click on the "Manage Content" button.  
+
#Click "Update to Booking.com" for the property or room you want to update.  
−
#Click "Property" to update the content for the property or on "Room" to update the content for the room. Then select "Update at Booking.com".
+
#Click on the "View content" link to see what will send.
 +
#If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM  > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".  
  
−
<span class="circle" >{{#fas:exclamation-triangle}} Note </span> All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com".
+
Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
 +
 
 +
<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
  
 
=Disconnect=
 
=Disconnect=
Line 309: Line 577:
 
*To close a property on Booking.com click on the "Manage Content" button then click on the  "..." button next to the property and select "Close Property"
 
*To close a property on Booking.com click on the "Manage Content" button then click on the  "..." button next to the property and select "Close Property"
 
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
 
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
−
 
  
 
= All Feature codes =
 
= All Feature codes =
Line 349: Line 616:
 
PARKING_VALET
 
PARKING_VALET
  
−
PARKING_DISABLED
+
PARKING_DISABLED
 +
 
 +
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>  If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
 +
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}}  </span> for information
 +
  
 
EV_CHARGER
 
EV_CHARGER
 +
  
  
Line 417: Line 689:
  
 
AIRPORT_SHUTTLE
 
AIRPORT_SHUTTLE
 +
 +
CLEANING_ENHANCED
  
 
CLEANING_INCLUDED
 
CLEANING_INCLUDED
 +
 +
CLEANING_DISINFECTANT
 
 
 
CONCIERGE
 
CONCIERGE
Line 434: Line 710:
 
SHOE_SHINE
 
SHOE_SHINE
  
−
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Revision as of 09:02, 13 June 2024

Booking.com: Create new properties and rooms
This page is about the menu  (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
Use these instructions if you want to import properties from Booking.com to Beds24.

1 What you should know and do before getting started

If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions below.

Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use these instructions on how to map.

1.1 Minimum Requirements

If you do not meet these minimum requirements Booking.com will not set your listing live:

  1. Booking.com requires a complete address, phone number, latitude and longitude.
  2. You need to have at least one amenity per room.
  3. Bed configuration needs to be specified for each bedroom.
  4. Property titles can not have numeric codes and non-latin characters. Only use A-Z.
  5. Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
  6. You need a cancellation policy.
  7. If you need a license number you need to enter it in Beds24 so we can send it.

1.2 Rate Plans and Prices

The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.

One rate plan is created. The rate ID gets auto populated in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING.

If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.

Price in which "Booking.com" is ticked will send.

Click on the "View Actual Data" Button to check which prices and availability will send.

For information on advanced price options click here.

1.3 Limitations

  • Descriptions can not be sent to Booking.com. They will create descriptions for you.
  • Extra fees and taxes can not be included in the accommodation price.
  • Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support to assist you.
    • "Nearest" features
    • Extra bed options
    • Extra child options
    • Security deposit
    • Prepayment
    • How to arrive texts
    • Added attractions
    • Transit texts

2 Step by Step Guide to send a new property from Beds24 to Booking.com

This will create a new property on Booking.com. If you already have a property on Booking.com us these instructions for information on how to connect it to synchronise prices and availability.

Exporting a property is a complex process so the instructions need to be followed carefully. Click on "Expand" to view the details for each step.

Step 1: Store your legal entity ID

You need a Booking.com group account if you want to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.

1. If you see a "Group Home" tab when you log into Booking.com

Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then store it for you.

2. If you do not see a "Group Home" tab when you log into Booking.com

  • Click on "Request Legal Entity ID"
  • Check your the corporate information available in Beds24 is correct. If required adjust it.
  • Click on "Send Request"

This will trigger Booking.com to send you a contract. Check your Email address and sign the contract.

Until you have connected at least on property you will see the message "Partner Card not found for the given data" when you click on "Check Status". You can ignore this message because Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation.

Step 2: Check your content meets Booking.coms requirements

  • Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
  • As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT.

Make sure your property address, latitude and longitude are correct because this can not be changed later.

Step 3: Push property and rooms

After your legal entity ID is registered and your content meets Booking.coms requirements you can push properties and rooms:

  1. Go to (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT
    1. Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.
    2. Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory.
    3. If you want to have a room name in a local language as well, go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
    4. Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent.
    5. Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
  2. Go to (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING
    1. Click on "Price Data" to check which prices and availability will send. If required adjust your prices.
    2. Set "Activate" = Activate to push prices and availability to Booking.com.

Step 4: Assign pictures

Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms

Step 5: Open the property

  1. To open the property click on the "Property" button next to the property and select "Open Property".
  2. Click on the "Check Status" button. Properties with status “XML Ready to Open” will automatically open within 24 hours.

To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.

Step 6: Check your status on Booking.com

You can access your property score on Booking.com and suggestions on how to improve your properties performance.

  • Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT
  • Click on the "Check Status" button

This is what the different status values mean:

  • XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)
  • XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.
  • XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.


  • Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
  • Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.
  • Autoclosed: Availability: The property has no availability and has been closed. Go to (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.
  • Duplicate: This property has been found to be a duplicate of another property.
  • XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
  • Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information.

3 Add countries to your Legal Entity ID

Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.

Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.

  • Click on the "View details". You will see your "Contract Countries"at the bottom
  • Click on "Add Countries" to add more countries

4 Content Requirements and how to set your content up

4.1 Policies and House Rules

Pets (default = allowed) is property features which can be selected in (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are:

PETS_CONSIDERED

PETS_NOT_ALLOWED

PETS_SERVICE_ONLY

If applicable a petfee can be set in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".


Smoking (default = not allowed) is property features which can be selected in (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are:

SMOKING_ALLOWED

SMOKING_NOT_ALLOWED

SMOKING_AREAS


Events/parties (default = not allowed) is property features which are selected in (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are:

EVENTS_ALLOWED

4.1.1 Cancellation Policies

Cancellation policies are set in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.

4.1.2 Quiet Hours (only for vacation rentals)

Quiet hours are set in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values.

4.2 Fees and Taxes

  • VAT will be sent according to the VAT amount you have set in (SETTINGS) PROPERTIES -> BOOKING RULES
  • Other fees and taxes in (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".

4.3 Room Configuration: Define Bedrooms and Bathrooms

Bedrooms and bathrooms can be set up for the property ( (SETTINGS) PROPERTIES > DESCRIPTION) or per room ( (SETTINGS) PROPERTIES->ROOMS > SET UP).

  • Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
  • Criteria which only applies to one room should be entered in the room.

Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.


Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.


Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in (SETTINGS) PROPERTIES >ROOMS > SET UP.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

  • Click on the "Edit " button next to the "Features" field.
  • In the pop up click on "Bedroom" or "Bathroom".
  • Set the type and use the selectors to define the features within each room.
  • If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
  • Close the pop up and then press SAVE.


If you want to send additional bathroom features you can add these manually:

PRIVATE_BATHROOM

SHARED_BATHROOM

SHOWER

SEPARATE_TOILET_AREA

BATH_TUB

MARBLE_BATHROOM

BATH_BIDET

BATH_JETTED_TUB

WHIRLPOOL

BATH_TUB_WHIRLPOOL_SEPARATE

SEPARATE_TOILET_AREA

BATH_TUB_OVERSIZED

GRECIAN_TUB

BATHTUB_ONLY

SHOWER_ONLY

BATH_SHOWER

BATH_OR_SHOWER

TUB_SHOWER_SEPARATE

TUB_OR_SHOWER_SEPARATE

PHONE_IN_BATHROOM

You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.

4.4 Meals

If you offer meals you can set these in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

4.5 Accepted Payments

The card types you have ticked in (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Cash only" will be sent.

Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.

4.6 Amenities

Amenities can be set up for the property ( (SETTINGS) > PROPERTIES > DESCRIPTION) or per room ( (SETTINGS) PROPERTIES > ROOMS > SET UP).

  • Click on the "Edit " button next to the "Features" field.
  • In the pop up click on "Amenities".
  • Tick the amenities you provide.
  • Close the pop up and then press SAVE.

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.


Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in (SETTINGS) > PROPERTIES >DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in (SETTINGS) PROPERTIES->ROOMS->SET UP.


Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.

4.7 Pictures

  • Pictures activated for the property or room in (SETTINGS) > BOOKING ENGINE > PICTURES will be sent.
  • Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.
  • Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption.

Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

4.8 Security deposit

You can set a security deposit

  • in (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.
  • in (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.

If you have set a security deposit in (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.

You can override these settings in (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".

4.9 License (rentals only)

When you click on the "Licence" button in (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.

4.10 Type of Residence, Property managed by (rentals only)

  • Property managed by: Professional company. If the property is managed by a private person you can set this in (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
  • Type of residence: other. If the type of residence is primary or secondary you can set this in (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".

4.11 Key Collection (rentals only)

If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT.

4.12 Star Rating (hotels only)

If you have a star rating you can add it in (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom".

4.13 Properties in France

Properties in France need to provide additional legal information. You need to add these in (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help and see the information under "Legal".

5 Common Errors

Partner Card not found for the given data

Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property.

Code 497 - Authorization error. Access denied while trying to update hotel xyz

The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel 

Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png

No availability pushed

Go to (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.

Code 150 - Changes are not permitted.

This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address

Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.

Hotel has non-Latin characters in name

Adjust your property name to contain only latin letters and numbers.

xx not allowed as room name 

to  (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.

'Invalid phone number / The phone number (number) is not valid for international calling

Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.

No hotel facilities defined

Go to (SETTINGS) PROPERTIES > DESCRIPTION and add features.

No resolvable address is specified

Booking.com considers your address invalid. Update your address in (SETTINGS) PROPERTIES > DESCRIPTION .

No contacts specified

Add a contact in in (SETTINGS) PROPERTIES > DESCRIPTION .

Invalid checkin/checkout'

Check that the formats for Check-in and Check-out are correct.

Property has no licence number / PropertyLicenseNumber is mandatory for this location'

Enter your licence number in (SETTINGS) PROPERTIES > DESCRIPTION .

duplicates for room name

Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use set up virtual rooms.

Room name does not correspond to Room Type

Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.

Invalid occupancy for this room type

The number of guest set for this room is not allowed to the chosen room type.

Room (room_id) does not have kitchen or kitchenette

The room type you have specified room should have a kitchen or kitchenette. Go to (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".

No defined facilities for specified room

Go to (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".

No photos uploaded for specified room

Go to (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.

Code 733 - Property has pending photo requests

Ensure you have added a Caption to each of your pictures. (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.

Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY

See above how to add a country to your Legal Entity ID.

Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)

The wrong Room Type has been selected, go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting.

Code 733 - Invalid checkin/checkout

No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details.

Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'

The wrong Room Type Name has been selected, go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "et names" next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well.

Code 121 - Accommodation not contracted

See above how to add a country to your Legal Entity ID.

This SPO Hotel has not given invoice details or signed contract

You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.

No Products defined,'No rates defined, No rooms active'

Check if you have sent rooms.

TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location

You need to set a LEGALREGISTERED custom value in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help icon next to the settings.

TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location

You need to set a LEGALHASVAT custom value in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help icon next to the settings.

TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location' 

You need to set a LEGALDECLARESREVENUE custom value in  (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help    icon next to the settings.

XML: Being built

Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above

6 Update Content to Booking.com

You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com.

  1. Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.
  2. Click "Update to Booking.com" for the property or room you want to update.
  3. Click on the "View content" link to see what will send.
  4. If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".

Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

Click on the "View content" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com".

7 Disconnect

  • Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
  • To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
  • To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.

8 All Feature codes

1. Property features (hotel amenity codes)

HEATING

AIR_CONDITIONING

ELEVATOR

HYPO_ALLERGENIC_ROOM_AVAILABLE


DECK_PATIO_UNCOVERED

SUN_TERRACE

GARDEN

BBQ_PICNIC_AREA

OUTDOOR_FURNITURE

OUTDOOR_FIREPLACE


PARKING_INCLUDED

PARKING_POSSIBLE

PARKING_PAID

PARKING_INDOOR

PARKING_VALET

PARKING_DISABLED

If there is a fee for parking you need to add the fee in "Custom" in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help for information


EV_CHARGER



SAFE

LOCKERS

BUSINESS_CENTER


BAR

GROCERY_SHOPPING_SERVICE

RESTAURANT

ROOM_SERVICE

SHARED_KITCHEN

SNACK_BAR

VENDING_MACHINE


PETS_CONSIDERED

PETS_NOT_ALLOWED

PETS_SERVICE_ONLY


BEACH

BEACH_PRIVATE

BEACH_FRONT

SKI_IN



SAUNA

POOL

POOL_HEATED

POOL_INDOOR

STEAM_BATH

SOLARIUM

MASSAGE


AIRPORT_SHUTTLE_POSSIBLE

AIRPORT_SHUTTLE

CLEANING_ENHANCED

CLEANING_INCLUDED

CLEANING_DISINFECTANT

CONCIERGE

RECEPTION_24_HOUR

SHOP

LAUNDRY

IRONING_SERVICE

TROUSER_PRESS

SHOE_SHINE

NEWSPAPER

CHECK_IN_OUT_SELF

EXPRESS_CHECK_IN_OUT

CAR_RENTAL

GIFT_SHOP

MEETING_BANQUET_FACILITIES

BAGGAGE_STORAGE

EVENT_TICKET_SERVICE

PUBLIC_TRANSPORT_TICKETS

TOUR_DESK

GAMBLING

EVENING_ENTERTAINMENT


GAME_ROOM

TV_ROOM

BOOKS

TABLE_TENNIS

POOL_TABLE

BICYCLE

BICYCLE_RENTAL

CYCLING

FISHING

FITNESS_ROOM

GOLF

HIKING

HORSE_RIDING

WATER_SPORTS

WIND_SURFING

KAYAK_CANOE

SCUBA_OR_SNORKELING

SNORKELING

SKIING

SKI_STORAGE

SKI_SCHOOL

SNOW_SPORTS_GEAR

TENNIS

TENNIS_EQUIPMENT

SQUASH

BADMINTON_EQUIPMENT

DARTS

MINIATURE_GOLF

WATER_PARKS


SMOKING_ALLOWED

SMOKING_NOT_ALLOWED

SMOKING_AREAS

NON_SMOKING_ROOMS


CHILDREN_WELCOME

CHILDREN_CLUB

FAMILY_ROOMS

PLAYGROUND

BABYSITTING


2. Room feature codes (room amenity type codes )

AIR_CONDITIONING

AIR_CONDITIONING_INDIVIDUAL

CEILING_FAN

BATHROBE

HAIR_DRYER

HEATING

HEATING_INDIVIDUAL

MINIBAR

SLIPPERS

TOILETRIES

WAKEUPCALL


ROOM_SOUNDPROOFED

ROOM_CONNECTING

ROOM_NON_ALLERGIC


TELEPHONE

TELEPHONE_CORDLESS

TELEPHONE_CELL


ALARMCLOCK

CLOSETS_IN_ROOM

CLOSETS_MULTIPLE

CLOSET_SEPARATE

IRON

LUXORY_LINEN

SAFE

SAFE_LARGE

CO_DETECTOR

SMOKE_DETECTOR

FIRST_AID_KIT


INTERNET

WIFI

TV

CABLE

SATELLITE

VIDEO_GAMES

VIDEO_LIBRARY

VIDEO_ON_DEMAND

TV_COLOR

TV_HD_32_PLUS

TV_PAY_PER_VIEW

TV_STREAMING

MOVIES

MOVIES_FREE

BLUERAY_PLAYER

CD_PLAYER

DVD

RADIO

RADIO_SATELLITE

IPOD_DOCKING_STATION

VIDEO_GAME_PLAYER


KITCHEN

KITCHEN_FULL

KITCHENETTE


COFFEE_MAKER

KETTLE

DISHES_UTENSILS

DISHWASHER

GRILL

IRON_BOARD

KITCHEN_SUPPLIES

MICROWAVE

OVEN

REFRIGERATOR

REFRIGERATOR_WITH_ICE

REFRIGERATOR_MINI

SILVERWARE_UTENSILS

STOVE

TOASTER

WASHER


DINING_ROOM_SEATS

TABLES_AND_CHAIRS

SOFA_CHAIRS

SITTING_AREA

POOL_PRIVATE

FIREPLACE


DESK

DESK_LARGE

DESK_WITH_LAMP

DESK_WITH_POWER

DESK_WITH_CHAIR

COMPUTER

FAX

LAPTOP



BAY_VIEW

MOUNTAIN_VIEW

OCEAN_VIEW


3. Bathroom feature codes

SHOWER

SEPARATE_TOILET_AREA

BATH_TUB

BATHROOM_PRIVATE

BATHROOM_SHARED

MARBLE_BATHROOM

BATH_BIDET

BATH_JETTED_TUB

WHIRLPOOL

BATHTUB_WHIRLPOOL_SEPARATE

SEPARATE_TOILET_AREA

BATH_TUB

OVERSIZED_BATHTUB

GRECIAN_TUB

BATHTUB_ONLY

SHOWER_ONLY

BATH_SHOWER

BATH_OR_SHOWER

TUB_SHOWER_SEPARATE

TUB_OR_SHOWER_SEPARATE

PHONE_IN_BATHROOM


4. Bedroom feature codes

BED_DOUBLE

BED_KING

BED_TWIN

BED_QUEEN

BED_SOFA

BED_SINGLE

BED_FUTON

BED_BUNK

ENSUITE

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