Difference between revisions of "Booking.com: Import Properties from Booking.com to Beds24"

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[[Category:Channel Manager]]
 
[[Category:Channel Manager]]
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]
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 +
 
<div class="heading">Booking.com: Import properties from Booking.com to Beds24</div>
 
<div class="heading">Booking.com: Import properties from Booking.com to Beds24</div>
−
  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to import properties from Booking.com to Beds24.  
+
  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > IMPORT and explains how to import properties from Booking.com to Beds24.  
 +
__TOC__
 +
=Summary=
 +
<div class="summarybox">
 +
To import a property from Booking.com:
 +
#Enter you Booking.com hotel ID
 +
#Import Property
 +
#Check what imported and add missing content
 +
#Import existing bookings
 +
#Check what Beds24 will send to Booking.com
 +
#Activate the connection to automatically synchronise prices and availability and import bookings
 +
 
 +
Importing a property is a complex process so read the complete [https://wiki.beds24.com/index.php?title=Booking.com:_Import_Properties_from_Booking.com_to_Beds24 instructions] before you start.
 +
 
 +
<div class="warning alert alert-danger">{{#fas:exclamation-triangle}} Each property in Beds24 is unique. Only import properties that you do not yet already have set up manually or imported from Airbnb.  </div>
 +
</div>
  
−
= Import Properties from Booking.com =
+
=What you should know  and do before getting started=
−
You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and room IDs will be automatically added to the channel manager settings.  
+
<div class="bluebox">
 +
As a longstanding Booking.com Premier Partner Beds24 can offer you advanced functionality and many convenience functions. Once set up you can manage everything directly from Beds24 which will save you time and make working with Booking.com really easy.  
  
−
<div class="warning">{{#fas:exclamation-triangle}} It can happen that Booking.com does not send your prices. For example if you have linked rates in Booking.com or non-XML rates. If this happens you will need to set up your prices manually in Beds24 after you imported.
+
Learn [[:Category:Channel Manager| how the channel manager works]].
 +
 
 +
Importing a property is a quick way to get started but be informed that not everything will import so you will need to make adjustments after you have  imported.
 
</div>
 
</div>
  
−
= Step by Step Guide =
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= Step by Step Guide to create a new property in Beds24 via import from Booking.com =
−
'''Step 1: Initiate the XML connection with Booking.com'''
+
Importing a property is a complex process so the instructions need to be followed carefully. Click on "Expand" to view the details for each step.
  
−
Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" > Step 1: Enter you Booking.com hotel ID</div>
 +
<div class="mw-collapsible-content">
 +
*Go to  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > IMPORT
 +
*Enter your Booking.com hotel ID in the Booking.com Hotel ID field
  
 +
If you do not see a "Connect to Booking.com" button or another message you can move to step 2
  
 +
If you see a "Connect to Booking.com" button you need to initiate the XML connection from the property menu within the Booking.com extranet:
 
#Click on the "Connect to Booking.com" button.
 
#Click on the "Connect to Booking.com" button.
 
#Click the Start button and search for BEDS24.  
 
#Click the Start button and search for BEDS24.  
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[[Image:extranet-booking.png|500px|link=]]
 
[[Image:extranet-booking.png|500px|link=]]
 
[[Media:extranet-booking.png|view large]]
 
[[Media:extranet-booking.png|view large]]
 +
</div></div>
  
−
'''Step 2: Import Property '''
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<div class="mw-collapsible mw-collapsed">
−
<div class="warning">{{#fas:exclamation-triangle}} '''IMPORTANT:''' DO NOT enter your Booking.com hotel ID in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING if you want to import prices from Booking.com to Beds24. If you have your hotel ID entered there your prices will not import and might be removed from the Booking.com extranet.
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<div  class="headline-collapse" > Step 2: Import Property</div>
−
</div>
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<div class="mw-collapsible-content">
 +
#Click on the "Import a property from Booking.com" button
 +
#Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com"
 +
</div></div>
  
−
#Go to {{#fas:cog}} (SETTINGS) PROPERTIES then click on "Import from Booking.com".
+
<div class="mw-collapsible mw-collapsed">
−
#Click on the "Import a property from Booking.com" button.  
+
<div  class="headline-collapse" > Step 3: Check what imported and add missing content</div>
−
#Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com".
+
<div class="mw-collapsible-content">
 +
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > VIEW CONTENT. You will see what imported in the right column and next to it the setting in Beds24 where you can enter missing content or change content
 
#Go to the CALENDAR and check that your prices are imported properly. Up to 10 prices will import as daily prices. Minimum stays will not import and will need to be set in Beds24 if required.  
 
#Go to the CALENDAR and check that your prices are imported properly. Up to 10 prices will import as daily prices. Minimum stays will not import and will need to be set in Beds24 if required.  
 +
</div></div>
  
−
'''Step 3: Import existing bookings from  Booking.com'''
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<div class="mw-collapsible mw-collapsed">
−
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM and set "Enable" = One way (import only)
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<div class="headline-collapse" > Step 4: Adjust minimum stays and maximum stays (optional)</div>
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*Click on the "Import existing bookings" button to import bookings with future dates.
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<div class="mw-collapsible-content">
−
 
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#Go to PRICES > DAILY PRICE RULES
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'''Step 4: Check what will send'''
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#Click on "Edit" and adjust the "Minimum Stay" and "Maximum Stay" values if required.
−
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >BOOKING.COM  > MAPPING scroll down to the Rooms/listings and click on the "Price Data" button to check which prices and availability will send to Booking.com for each.
+
</div></div>
−
 
 
−
<div class="warning">{{#fas:exclamation-triangle}} It can happen that Booking.com does not send your prices. If this happens you will need to set up your prices manually in Beds24 Calendar before you set the Sync to ENABLED (2-way) otherwise the prices will be overwritten in Booking.com.
 
−
</div>
 
−
 
 
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'''Step 5: Activate Sync'''
 
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*Set "Enable" = ENABLED
 
−
 
 
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Beds24 will now automatically send prices and availability to Booking.com and import bookings.  
 
−
 
 
−
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>  Booking.com will not send all content. In  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > VIEW CONTENT you can check what Booking.com sent.
 
−
 
 
−
<div style="display:none">  
 
−
 
 
−
Step by Step Guide
 
  
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" > Step 5: Import existing bookings</div>
 +
<div class="mw-collapsible-content">
 +
The property import will not import bookings and closed dates. Before you can activate the automatic synchronisation between with Booking.com you will need to make sure you have all bookings in Beds24 and closed all dates in the Calendar on which you do not want to sell.
 +
#Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM
 +
#Click on the "Import Existing Bookings" button in  to import upcoming bookings from Booking.com
 +
#If you have bookings from Airbnb and/or Expedia you can import them directly from the channel as well after you have set the connection up
 +
#If you have bookings from other sources you can add these manually in the Calendar, via the "Add booking" button at the top or import them from a .csv file in  {{#fas:cog}} (SETTINGS) > PROPERTIES
 +
#If you want to close additional dates you can do this  in the Calendar by changing the inventory or via the the "Override" function. This function also allows you to limit check-in and/or check-out.
 +
</div></div>
  
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" > Step 6: Check what Beds24 will send to Booking.com</div>
 +
<div class="mw-collapsible-content">
 +
#Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER >BOOKING.COM  > MAPPING scroll down to the Rooms/listings and click on the "Price Data" button to check which prices and availability will send to Booking.com for each.
 +
</div></div>
  
 +
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" > Step 7: Activate the connection</div>
 +
<div class="mw-collapsible-content">
 +
When you activate the connection Booking.com will remove your prices and availability from their system and replace them with the prices and availability sent from the channel manager.
  
−
'''Step 1: Request Import '''
+
You can activate the connection when your mapping and prices are correct  and you have added all upcoming bookings, blocked all dates you do not want to sell and have applied your restrictions in the Calendar.
 +
*Press "Activate Connection" and then "Activate Connection Now".
  
−
Sent us a support ticket via SUPPORT in the top you your control panel in which you give us the Booking.com hotel IDs of the properties you want to import.  
+
<div class="warning">{{#fas:exclamation-triangle}} If you have dorms: Do not activate the connection yourself. Please send us a support ticket in which you explain that you have dorms with Booking.com. We will then manually adjust your settings so the connection can work. </div> 
 +
</div></div>
  
−
'''Step 2: Confirmation from Beds24'''
+
<div class="mw-collapsible mw-collapsed">
−
 
+
<div  class="headline-collapse" > Step 8: Remove Auto-Replenishment (optional)</div>
−
After we have confirmed your import request you can import the property shell and prices.
+
<div class="mw-collapsible-content">
−
 
+
Beds24 will automatically reopen rooms when you have availability. If you have Auto-Replenishment enabled, Booking.com will not wait for the update sent from Beds24 but will automatically re-open the closed room when a guest cancels even if you have a booking from another source. You can opt-out of the feature by following these steps:
−
'''Step 3: Import Property Shell with Rooms and Prices '''
+
*Log into your Booking.com account
−
 
+
*Click on the Rates & Availability tab
−
#Click on "Sync Content".
+
*Go to the Settings symbol on the top-right corner of your Calendar
−
#Cick on "Import New Property from Booking.com".
+
*Click on Auto-Replenishment
−
#Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com".
+
*Under Calendar Settings, click "No" to turn off the Auto-Replenishment feature
−
#Go to the CALENDAR and check that your prices imported properly.
+
</div></div>
−
#Go to SETTINGS->CHANNEL MANAGER-BOOKING.COM and
 
−
##Click on the "View Actual Data" Button to check which prices and availability will send to Booking.com.
 
−
##Check that all tick boxes for "Inventory and Prices" and "Bookings" are ticked for all rooms.
 
−
 
 
−
'''Step 4: Initiate the connection with Booking.com'''
 
−
 
 
−
After your prices have imported you can initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.
 
−
 
 
−
#Login to Booking.com and go to ACCOUNT->CHANNEL MANAGER. If you do not see this option contact Booking.com and tell them you want to use a channel manager
 
−
#Click the Start button and search for BEDS24. <embedvideo service="youtube">https://youtu.be/VYzWI-PDVYk</embedvideo>
 
−
#Complete the rest of the on screen instructions and make sure you select a two-way connection and content.
 
−
#When ready you will receive a notification from Booking.com.
 
  
−
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span>   Booking.com will remove your prices and Beds24 will now automatically update prices, availability and import bookings.
+
<div class="mw-collapsible mw-collapsed">
 +
<div  class="headline-collapse" > Step 9: Check  that the connection is working properly</div>
 +
<div class="mw-collapsible-content">
 +
Click "Refresh" for the Connection Status to check the status of your property at Booking.coms end.
  
−
'''Step 5: Import Content and existing Bookings from  Booking.com'''
+
The connection is working and your property is selling if
 +
*you see Connection Status: XML Active and Hotel Status: Open / bookable
 +
*you are not receiving error messages
 +
*the display in the channel is correct.
  
−
*Click on "Sync Content".
+
If you are receiving error messages click on the link in the Email to see why you are receiving the error and how to fix it.
−
*Click on "Import from Booking.com"
+
</div></div>
−
*Go back to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on the the "Import existing bookings" button to import bookings which for future dates.
 
  
−
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>  Booking.com will not send all content and bedroom and bathroom configurations will not import properly, pictures will not import at all. You can check what was imported when you click on the "View content sent to Booking.com" link so you can see which information needs to be set up in Beds24.
+
=After the connection is activated=
 +
You can now enjoy the convenience of managing everything centrally from Beds24. Click [[Booking.com:_Synchronise_bookings_prices_availability#After_the_connection_is_activated|here]] for more information.

Latest revision as of 17:04, 13 June 2024


Booking.com: Import properties from Booking.com to Beds24
This page is about the menu  (SETTINGS) CHANNEL MANAGER > BOOKING.COM > IMPORT and explains how to import properties from Booking.com to Beds24.

1 Summary

To import a property from Booking.com:

  1. Enter you Booking.com hotel ID
  2. Import Property
  3. Check what imported and add missing content
  4. Import existing bookings
  5. Check what Beds24 will send to Booking.com
  6. Activate the connection to automatically synchronise prices and availability and import bookings

Importing a property is a complex process so read the complete instructions before you start.

Each property in Beds24 is unique. Only import properties that you do not yet already have set up manually or imported from Airbnb.

2 What you should know and do before getting started

As a longstanding Booking.com Premier Partner Beds24 can offer you advanced functionality and many convenience functions. Once set up you can manage everything directly from Beds24 which will save you time and make working with Booking.com really easy.

Learn how the channel manager works.

Importing a property is a quick way to get started but be informed that not everything will import so you will need to make adjustments after you have imported.

3 Step by Step Guide to create a new property in Beds24 via import from Booking.com

Importing a property is a complex process so the instructions need to be followed carefully. Click on "Expand" to view the details for each step.

Step 1: Enter you Booking.com hotel ID
  • Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > IMPORT
  • Enter your Booking.com hotel ID in the Booking.com Hotel ID field

If you do not see a "Connect to Booking.com" button or another message you can move to step 2

If you see a "Connect to Booking.com" button you need to initiate the XML connection from the property menu within the Booking.com extranet:

  1. Click on the "Connect to Booking.com" button.
  2. Click the Start button and search for BEDS24.
  3. Tick all tick boxes.
  4. When ready you will receive a notification from Booking.com.

Extranet-booking.png view large

Step 2: Import Property
  1. Click on the "Import a property from Booking.com" button
  2. Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com"
Step 3: Check what imported and add missing content
  1. Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > VIEW CONTENT. You will see what imported in the right column and next to it the setting in Beds24 where you can enter missing content or change content
  2. Go to the CALENDAR and check that your prices are imported properly. Up to 10 prices will import as daily prices. Minimum stays will not import and will need to be set in Beds24 if required.
Step 4: Adjust minimum stays and maximum stays (optional)
  1. Go to PRICES > DAILY PRICE RULES
  2. Click on "Edit" and adjust the "Minimum Stay" and "Maximum Stay" values if required.
Step 5: Import existing bookings

The property import will not import bookings and closed dates. Before you can activate the automatic synchronisation between with Booking.com you will need to make sure you have all bookings in Beds24 and closed all dates in the Calendar on which you do not want to sell.

  1. Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM
  2. Click on the "Import Existing Bookings" button in to import upcoming bookings from Booking.com
  3. If you have bookings from Airbnb and/or Expedia you can import them directly from the channel as well after you have set the connection up
  4. If you have bookings from other sources you can add these manually in the Calendar, via the "Add booking" button at the top or import them from a .csv file in (SETTINGS) > PROPERTIES
  5. If you want to close additional dates you can do this in the Calendar by changing the inventory or via the the "Override" function. This function also allows you to limit check-in and/or check-out.
Step 6: Check what Beds24 will send to Booking.com
  1. Go to (SETTINGS) CHANNEL MANAGER >BOOKING.COM > MAPPING scroll down to the Rooms/listings and click on the "Price Data" button to check which prices and availability will send to Booking.com for each.
Step 7: Activate the connection

When you activate the connection Booking.com will remove your prices and availability from their system and replace them with the prices and availability sent from the channel manager.

You can activate the connection when your mapping and prices are correct and you have added all upcoming bookings, blocked all dates you do not want to sell and have applied your restrictions in the Calendar.

  • Press "Activate Connection" and then "Activate Connection Now".
If you have dorms: Do not activate the connection yourself. Please send us a support ticket in which you explain that you have dorms with Booking.com. We will then manually adjust your settings so the connection can work.
Step 8: Remove Auto-Replenishment (optional)

Beds24 will automatically reopen rooms when you have availability. If you have Auto-Replenishment enabled, Booking.com will not wait for the update sent from Beds24 but will automatically re-open the closed room when a guest cancels even if you have a booking from another source. You can opt-out of the feature by following these steps:

  • Log into your Booking.com account
  • Click on the Rates & Availability tab
  • Go to the Settings symbol on the top-right corner of your Calendar
  • Click on Auto-Replenishment
  • Under Calendar Settings, click "No" to turn off the Auto-Replenishment feature
Step 9: Check that the connection is working properly

Click "Refresh" for the Connection Status to check the status of your property at Booking.coms end.

The connection is working and your property is selling if

  • you see Connection Status: XML Active and Hotel Status: Open / bookable
  • you are not receiving error messages
  • the display in the channel is correct.

If you are receiving error messages click on the link in the Email to see why you are receiving the error and how to fix it.

4 After the connection is activated

You can now enjoy the convenience of managing everything centrally from Beds24. Click here for more information.

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