Changes

Jump to navigation Jump to search
no edit summary
[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Error Messages from ChannelsTroubleshooting]][[Category<div class="heading">Booking.com: Create new properties and rooms</div> This page is about the menu {{#fas:Set up Instructions]]cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
<div class="warning">{{#fas:exclamation-triangle}} ''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create import properties and rooms on from Booking.com directly from to Beds24.'' </div>
You can publish new listings on Booking.com directly from Beds24 with one click and send changes made in Beds24 to Booking.com.  '''This function is in beta testing. Contact us if you want to participate.'''   = Send properties and rooms from Beds24 to Booking.com Summary=<div class==If you manage more than one property in a Booking.com account and already have a group account with Booking.com==Booking.com group accounts have a "Group Homesummarybox" tab. >If you do not see have a "Group Home" tab when you log into Booking.com you do not have a group account.  In order you can request to push your property send properties and rooms directly from Beds24 to the right Booking.com account we need your legal entity ID. This function is a special ID which is not your Booking.com hotel partner ID or hotel ID.*If you already have an agreement with Booking.com check only available for your legal entity ID. If you do not have it ask Booking.com support to give it to you.*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity IDverified Beds24 accounts. We The verification process will then prepare the connection for you.  ==If you manage more than one property in a Booking.com account and do not have a group account with Booking.com==Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab start when you log into Booking.com you do not have a group account. *Contact Booking.com support and ask them to create a group account for you. *Ask them for your legal entity ID.*Start a support ticket via perform Step 1 from the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.  ==If you have a single property which is not yet listed on Booking.com ==Send us a support ticket if you want to create one single property on Booking.cominstructions.
Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].
</div>
==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# Arrival info Check in/out, contact details, where to pick up keys etc.
# Information which credit cards are accepted.
# You need a cancellation policy.
# If you need a licence license number you need to enter it in Beds24 so we can send it. == Rate Plans and Prices ==The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.
== Rate Plans and Prices ==One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER-> BOOKING.COM> MAPPING.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can add these create additional rate plans in your Booking{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com extranetCOM > RATE PLANS.
Rates and Daily Prices Price in which "Booking.com" is ticked will send.
<span class="circle" style="color: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].]
== Limitations== *Descriptions can can not be sent to Booking.com. They will create descriptios descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them direclty directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.**"Nearest" freaturesfeatures
**Extra bed options
**Extra child options
**Transit texts
=Step by Step Guide to send a new property from Beds24 to Booking.com= Activate Connection =<div class="warning">{{#fas:exclamation-triangle}} This will create a new property on Booking.com. If you already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on how to connect it to synchronise prices and availability. </div> Go Exporting a property is a complex process so the instructions need to SETTINGSbe followed carefully. Click on "Expand" to view the details for each step. <div class="mw-collapsible mw-collapsed">CHANNEL MANAGER<div class="headline-collapse" >BOOKING.COM XML -Step 1: Store your legal entity ID</div>VIEW CONTENT or click on the <div class="View mw-collapsible-content sent ">You need a Booking.com group account if you want to send properties to Booking.com" link. Any settings which do not meet Booking.coms requirements are highlighted on redcom group accounts have a "Group Home" tab. 1. Click on the links in the If you see a "SettingsGroup Home" column to go to the settings where tab when you can fix the problemslog into Booking. com
As far as possible existing fields are sent to BookingStart a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID.com. Unique information We will then store it for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENTyou.
When 2. If you do not see a "Group Home" tab when you log into Booking.com*Click on "Request Legal Entity ID"*Check your content meets yours and the corporate information available in Beds24 is correct. If required adjust it. *Click on "Send Request"This will trigger Booking.coms requirement com to send you can push a contract. Check your Email address and sign the roomscontract.
<span style="color:#019cde; font-size: 150%;“ >{{#Tick fas:info-circle}} </span>Until you have connected at least on property you will see the check box message "Partner Card not found for the given data"Inventory and Prices and Bookings" and SAVE.#Click when you click on the "Manage ContentCheck Status" button. #Click on "Create at You can ignore this message because Booking.com"recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation.</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 2: Check your content meets Booking.coms requirements</div><div class=Review and Publishing Process at "mw-collapsible-content">*Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.comcan be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style===color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div>
<div class="mw-collapsible mw-collapsed"><div class=Content Setup="headline-collapse" > Step 3: Push property and rooms</div><div class="mw-collapsible-content">After your legal entity ID is registered and your content meets Booking.coms requirements you can push properties and rooms:#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.===Policies===##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. Policies for '''pets''' ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names''smoking''' as list. ##Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent via feature codes. ##Click on the "Property featues " button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are selected shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. #Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->PROEPRTIES-BOOKING.COM >DESCRIPTIONS MAPPING ##Click on "Price Data"Featuresto check which prices and availability will send. If required adjust your prices. ##Set ", room features in SETTINGS-Activate" = Activate to push prices and availability to Booking.com.</div>PROEPRTIES-</div>ROOMS->SETUP.
'''Cancellation policies''' are set in SETTINGS<div class="mw-collapsible mw-collapsed"><div class="headline-CHANNEL MANAGERcollapse" > Step 4: Assign pictures</div><div class="mw-BOOKING.COMcollapsible-SPECIFIC ROOM CONTENT in content"Custom>Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking. com" for your rooms</div></div>
<div class="mw-collapsible mw-collapsed"><div class==Fees and Taxes==="headline-collapse" > *VAT will be sent according to Step 5: Open the VAT amount you have set in SETTINGSproperty'''</div><div class="mw-collapsible-content">PROPERTIES-BOOKING RULES*Other fees #To open the property click on the "Property" button next to the property and taxes in SETTINGS-CHANNEL MANAGER-BOOKINGselect "Open Property".COM-SPECIFIC ROOM CONTENT in #Click on the "CustomCheck Status"button. Properties with status “XML Ready to Open” will automatically open within 24 hours.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 6: Check your status on Booking.com</div><div class="mw-collapsible-content">You can access your property score on Booking.com and suggestions on how to improve your properties performance. *Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT*Click on the "Check Status" button This is what the different status values mean:*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.   *Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.*Duplicate: This property has been found to be a duplicate of another property.*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information. </div></div> =Add countries to your Legal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.  Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.*Click on the "View details". You will see your "Contract Countries"at the bottom*Click on "Add Countries" to add more countries</div></div> =Content Requirements and how to set your content up===Policies and House Rules=='''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are: PETS_CONSIDERED PETS_NOT_ALLOWED PETS_SERVICE_ONLY If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".  '''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are: SMOKING_ALLOWED SMOKING_NOT_ALLOWED  SMOKING_AREAS   '''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are: EVENTS_ALLOWED ===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.  ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes==*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Room Configuration: Define Bedrooms and Bathrooms===Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} Note: </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.
*Close the pop up and then press SAVE.
If your a bedroom as has an ensuite bathroom you can add this manaully. Example for a bedroom with a king bed and an ensuite: BEDROOM BED_KING ENSUITE
If you want to send additional bathroom features you can add these manually:
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
===Meals===If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".
===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticketd ticked any "Chash Cash only" will be sent.
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Note: Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
===Amenities===Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Click on the "Edit " button next to the "Features" field.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} NOTE: </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
===Pictures===*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS-) >BOOKING PAGE-ENGINE >PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption.
Booking.com requires tagswill put all pictures which we sent into the picture gallery for the property. Tags will be extracted from If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the English language property gallery then press "CaptionsUpdate to Booking.com" which you can apply/change in the picture settingsfor your rooms.
===Star Rating (hotels only)=Security deposit==If you have You can set a starrating you can add it security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom"where you can also define how and when the payment needs to be made and how and when it is returned.
= Import Properties or Rooms from Booking.com === Import If you have set a Property which security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is not the same for all room types in Beds24==Click on "Manage Content" and then on "Import from Booking.com" for the property . If you have multiple room types and rooms you want to importthe value is different for each room type this setting will be ignored.
This will create a new property and rooms You can override these settings in Beds24{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. The Booking.com hotel and room IDs will be automatically added to the channel manager settingsCOM - > SPECIFIC PROPERTY CONTENT in "Custom".
Please note that Booking==License (rentals only)==When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com COM - > SYNC CONTENT you will not send all content (for example pictures see which licence types are not sent) possible in your region and you can check what Bookingenter your licence ID.com sent when you A click on "Send" will update the "View content sent licence information to Booking.com" link so you can see which information needs to be set up in Beds24.
== Import Rooms to a Type of Residence, Property which is already connected managed by (rentals only)==*Property managed by: Professional company. If the property is managed by a private person you have created new rooms can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in Booking"Custom". *Type of residence: other.com, to an existing Hotel ID If the type of residence is primary or secondary you will need to import them can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in to Beds24 and then and map them"Custom".
==Key Collection (rentals only)==If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT. ==Star Rating (hotels only)==If you have a star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". ==Properties in France==Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal". = Common Errors =<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Partner Card not found for the given data</div><div class="mw-collapsible-content">Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 497 - Authorization error. Access denied while trying to update hotel xyz</div><div class="mw-collapsible-content">The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No availability pushed</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 150 - Changes are not permitted.</div><div class="mw-collapsible-content">This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Hotel has non-Latin characters in name</div><div class="mw-collapsible-content">Adjust your property name to contain only latin letters and numbers. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > xx not allowed as room name</div><div class="mw-collapsible-content"> to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > 'Invalid phone number / The phone number (number) is not valid for international calling</div><div class="mw-collapsible-content">Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No hotel facilities defined </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No resolvable address is specified</div><div class="mw-collapsible-content">Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No contacts specified</div><div class="mw-collapsible-content">Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid checkin/checkout'</div><div class="mw-collapsible-content">Check that the formats for Check-in and Check-out are correct.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Property has no licence number / PropertyLicenseNumber is mandatory for this location'</div><div class="mw-collapsible-content">Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > duplicates for room name</div><div class="mw-collapsible-content">Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room name does not correspond to Room Type </div><div class="mw-collapsible-content">Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid occupancy for this room type </div><div class="mw-collapsible-content">The number of guest set for this room is not allowed to the chosen room type.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room (room_id) does not have kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No defined facilities for specified room</div><div class="Manage Contentmw-collapsible-content" >Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No photos uploaded for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Property has pending photo requests</div><div class="mw-collapsible-content">Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Invalid checkin/checkout</div><div class="mw-collapsible-content">No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'</div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "et names" next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content"Import >You need to finalize your contractual relations with Booking.com. Check the messages from Booking.comfor instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.</div></div> <div class="mw-collapsible mw-collapsed"><div class=" headline-collapse" >No Products defined,'No rates defined, No rooms active'</div><div class="mw-collapsible-content">Check if you have sent rooms.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the room values you want can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > XML: Being built</div><div class="mw-collapsible-content">Go to import{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above</div></div>
=Update Content to Booking.com=
If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.
#Go to {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM XML - >VIEW SYNC CONTENT .#Click "Update to Booking.com" for the property or click room you want to update. #Click on the "View content sent to Booking.com" link to see what will send.#Click on If the the "Manage Content" buttondata you see there is what you send to Booking.com to override what is currently set in Booking. com go back to {{#Click on fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update at to Booking.com", select what you want to send and click "Confirm".
'''NOTEBooking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.  <div class="warning">{{#fas:''' exclamation-triangle}} Click on the "View content" link to check what will send. All manuell existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
 
= All Feature codes =
PARKING_VALET
PARKING_DISABLED  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
EV_CHARGER
 
AIRPORT_SHUTTLE
 
CLEANING_ENHANCED
CLEANING_INCLUDED
 
CLEANING_DISINFECTANT
CONCIERGE
SHOE_SHINE
NEWSPAPER  CHECK_IN_OUT_SELF
EXPRESS_CHECK_IN_OUT
MINIATURE_GOLF
 
WATER_PARKS
 
SMOKING_ALLOWED
SMOKING_NOT_ALLOWED
 
SMOKING_AREAS
NON_SMOKING_ROOMS
SMOKING_AREAS
CHILDREN_WELCOME
 
CHILDREN_CLUB
CHILDREN_WELCOME FAMILY_ROOMS
PLAYGROUND
2. Room feature codes (room amenity type codes )
AIR_CONDITIONING
SAFE
SAFE_LARGE  CO_DETECTOR SMOKE_DETECTOR FIRST_AID_KIT
TV_HD_32_PLUS
TV_PAY_PER_VIEW
TV_STREAMING  MOVIES
MOVIES_FREE
COFFEE_MAKER
 
KETTLE
DISHES_UTENSILS
GRILL
IRON_BOARD
KITCHEN_SUPPLIES

Navigation menu