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[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Set up InstructionsTroubleshooting]]<div class="heading">Booking.com: Create new properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
<div class="warning">{{#fas:exclamation-triangle}} ''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24.'' </div>
'''=Summary=<div class="summarybox">If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is in beta testingonly available for verified Beds24 accounts. Send us a support ticket if The verification process will start when you see problemsperform Step 1 from the instructions.'''
Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# Arrival info Check in/out, contact details, where to pick up keys etc.
# Information which credit cards are accepted.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.
== Rate Plans and Prices ==One rate plan The pricing model for properties sent from Beds24 is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER->BOOKINGOccupancy (OBP).COMThis allows you to send prices for different occupancies.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your One rate plan contains meals you can create additional is created. The rate plans ID gets auto populated in [[Booking.com_XML {{#fas:_Create_Booking.com_Rate_Plans_in_Beds24|cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]]MAPPING.
Rates and Daily Prices If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in which "Booking{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com" is ticked will sendCOM > RATE PLANS.
Price in which "Booking.com" is ticked will send.  <span class="circle" style="color: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptios descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them direclty directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.
**"Nearest" features
**Extra bed options
**Transit texts
= SetupStep by Step Guide to send a new property from Beds24 to Booking.com=Click <div class="warning">{{#fas:exclamation-triangle}} This will create a new property on the "View content sent to Booking.com" link. If you see problems click already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on the links in the "Settings" column how to go connect it to the settings where you can fix the problemssynchronise prices and availability. </div>
As far as possible existing fields are sent Exporting a property is a complex process so the instructions need to Bookingbe followed carefully.com. Unique information Click on "Expand" to view the details for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENTeach step.
When <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 1: Store your legal entity ID</div><div class="mw-collapsible-content meets yours and ">You need a Booking.coms requirement com group account if you can push your property and roomswant to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.
'''NOTE''': Make sure your property address, latitude and longitude are correct because this can not be changed later1. If you see a "Group Home" tab when you log into Booking.com
==If you manage more than one property Start a support ticket via the SUPPORT button in a Booking.com account ==You need a Bookingthe top left of your control panel with your legal entity ID.com group account if We will then store it for you want to send properties to an existing Booking.com account.
Booking.com group accounts have a "Group Home" tab2. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account*Click on "Request Legal Entity ID"*Check your the corporate information available in Beds24 is correct. If you do not have a group account contact required adjust it. *Click on "Send Request"This will trigger Booking.com support and ask them to create send you a group account for youcontract. Check your Email address and sign the contract.
In order to push your <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property to you will see the right Booking.com account we need your legal entity ID which only group accounts have. This is a special ID which is message "Partner Card not your Booking.com hotel partner ID or hotel ID.*found for the given data" when you click on "Check for your legal entity IDStatus". If you do not have it ask You can ignore this message because Booking.com support to give it to you.*Start a support ticket via recognises the SUPPORT button in connection between the top left of your control panel with your legal entity ID. We will then prepare the connection for and Beds24 only after youhave made an interface request and/or sent an accommodation. </div></div>
After we have notified <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 2: Check your content meets Booking.coms requirements</div><div class="mw-collapsible-content">*Click on the "View content". If you that we have registered your legal entity ID see problems click on the links in the "Settings" column to go to the settings where you can push properties and fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) roomsCHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div>
#Tick the check box for <div class="mw-collapsible mw-collapsed"><div class="headline-collapse"Inventory > Step 3: Push property and Prices and Bookingsrooms</div><div class="mw-collapsible-content" >After your legal entity ID is registered and SAVEyour content meets Booking.coms requirements you can push properties and rooms:#Click on the "Manage Content" buttonGo to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING. COM > SYNC CONTENT##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" button to create a the propertyin Booking.com. ##If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Double check your room uses one of these COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.##Click on the "Room" button next to the room and select "Create at Booking.com" button to create the room. ##If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING ##Click on "Price Data" to check which prices and availability will send. If required adjust your prices. ##Set "Activate" = Activate to push prices and availability to Booking.com.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 4: Assign pictures</div><div class="mw-collapsible-content">Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 5: Open the property'''</div><div class="mw-collapsible-content">#To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status"button. Properties with status “XML Ready to Open” will automatically be opened open within 24 hours. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.</div></div>
'''NOTE'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 6: To use this function Check your connection need to be activated for contentstatus on Booking. If you see the error message com</div><div class="Access deniedmw-collapsible-content" >You can access your connection is not activated for content. Log into your property score on Booking.com accoun tand change the connection typeand suggestions on how to improve your properties performance. Then try again*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT*Click on the "Check Status" button
==Create a new Booking.com account from Beds24==This is what the different status values mean:#Tick *XML: Being built: This means that the check box for "Inventory and Prices and Bookings" and SAVE.#Click on property is in the "Manage Content" buttonprocess of being built. Check if you have pushed rooms (Step 4)##Click on the "Property." button next *XML: Ready to the check: The property has successfully registered and select "Create new Booking.com Account" to create an account containing this is reviewing the propertyinformation. ##If you see errors fix them*XML: Ready to open: The property has been reviewed by Booking.##Click on the "Room" button next to the room com, and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names.##Click on the "Room" button next ready to the room and select "Create at Bookingopen.com" Go back to create the room. ##If you see errors fix them. When you see "Success" the room was sentStep 6.
Booking.com will send you an E-mail to finalize the contract. After this is done you can open the property.
#Click on the "Manage Content" button.
#Click on the "Property" button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
##To open the property click on the "Property" button next to the property and select "Open Property".
##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
'''NOTE'''*Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas: To use this function cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your connection need prices and inventory.*Duplicate: This property has been found to be activated for contenta duplicate of another property.*XML: Closed: The property has been closed. If you see Open the error message property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Access deniedOpen property" your connection .*Closed:The property is not activated for contentclosed and no longer bookable on Booking.com. Log into Check your Booking.com accoun tand change the connection type. Then try againextranet for further information.
==Content Setup=====Policies===Policies for '''pets''' and '''smoking''' as sent via feature codes. Property featues are selected in SETTINGS-</div>PROEPRTIES-</div>DESCRIPTIONS "Features", room features in SETTINGS->PROEPRTIES->ROOMS->SETUP.
'''Cancellation policies''' are set in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom"=Add countries to your Legal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.
===Fees and Taxes===Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.*VAT Click on the "View details". You will be sent according to see your "Contract Countries"at the VAT amount you have set in SETTINGS->PROPERTIES-BOOKING RULESbottom*Other fees and taxes in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in Click on "CustomAdd Countries". to add more countries</div></div>
=Content Requirements and how to set your content up===Policies and House Rules=='''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are: PETS_CONSIDERED PETS_NOT_ALLOWED PETS_SERVICE_ONLY If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".  '''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are: SMOKING_ALLOWED SMOKING_NOT_ALLOWED  SMOKING_AREAS   '''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are: EVENTS_ALLOWED ===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.  ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes==*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Room Configuration: Define Bedrooms and Bathrooms===Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.
*Close the pop up and then press SAVE.
If your a bedroom as has an ensuite bathroom you can add this manaully. Example for a bedroom with a king bed and an ensuite: BEDROOM BED_KING ENSUITE
If you want to send additional bathroom features you can add these manually:
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
===Meals===If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".
===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.
'''NOTE<span class="" style="color:''' #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
===Amenities===Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Click on the "Edit " button next to the "Features" field.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
'''NOTE<span style=color:#fe746c;“ >{{#fas:''' exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below. ==Pictures==*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. You can add tags when you go to {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES then click on the 'Manage' button. For a list of all tags which Booking.com support scroll down to "All Tags" Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms. ==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.
===Pictures===Pictures activated If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property or . If you have multiple room types and the value is different for each room in SETTINGS->BOOKING PAGE->PICTURES type this setting will be sentignored.
BookingYou can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com requires tags. Tags will be extracted from the English language COM - > SPECIFIC PROPERTY CONTENT in "CaptionsCustom" which you can apply/change in the picture settings.
===License, Type of Residence, Property managed by (rentals only)===For some regions licences are mandatory. Property licences need to be entered in SETTINGS->PROPERTIES->DESCRIPTION. If your location requires a license per room When you can set this click on the "Licence" button in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-SPECIFIC ROOM > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "CustomSend"will update the licence information to Booking.com.
Defaults are ==Type of Residence, Property managed by (rentals only)==*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".
==Key Collection (rentals only)==If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT. ==Star Rating (hotels only)===If you have a starrating star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". ==Properties in France==Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".
= Common Errors =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Partner Card not found for the given data
</div>
<div class="mw-collapsible-content">
Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property.
</div></div>
<div class="mw-collapsible mw-collapsed"><div '''No availability pushed'''class="headline-collapse" > Go Code 497 - Authorization error. Access denied while trying to SETTINGSupdate hotel xyz</div><div class="mw-collapsible-content">CHANNEL MANAGERThe property is not activated for the use of the content API, Code 737 -Access denied trying to update hotel Please log into Booking.com and and go to ACCOUNT >BOOKINGCONNECTIVITY PROVIDER.COM Disconnect from Beds24 and click on "View Actual Data"reconnect this time ticking all tick boxes as shown here: https://wiki. If the prices and availability you see there are correct click UPDATEbeds24. Allow your update to be processed then open the room againcom/images/6/69/Extranet-booking. png</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No availability pushed</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 150 - Changes are not permitted.</div><div class="mw-collapsible-content">This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Hotel has non-Latin characters in name</div><div class="mw-collapsible-content">Adjust your property name to contain only latin letters and numbers. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > xx not allowed as room name</div><div class="mw-collapsible-content"> to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names'list. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > 'Invalid phone number'''/ The phone number (number) is not valid for international calling</div><div class="mw-collapsible-content"> Check that your phone number has a country code and that the country code is separated by a blank sprace space from the rest of the number.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No hotel facilities defined </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No resolvable address is specified</div><div class="mw-collapsible-content">Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
<div class="mw-collapsible mw-collapsed"><div '''CityName: Property class="headline-collapse" > No contacts specified</div><div class="mw-collapsible-content is required'''">Add a contact in Complete your contact details in {{#fas:cog}} (SETTINGS->) PROPERTIES->DESCRIPTION.</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid checkin/checkout'''PostalCode: Property </div><div class="mw-collapsible-content is required'''"> Complete your contact details Check that the formats for Check-in SETTINGSand Check-out are correct.</div>PROPERTIES-</div>DESCRIPTION.
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Property has no licence number / PropertyLicenseNumber is mandatory for this location'''xx not allowed as room name'''</div><div class="mw-collapsible-content">Enter your licence number in You need to use a generic room name{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION . </div></div>
<div class="mw-collapsible mw-collapsed"><div '''PropertyLicenseNumber is mandatory class="headline-collapse" > duplicates for this location'''room name Enter your licence number in SETTNGS</div><div class="mw->PROPERTIEScollapsible-content">DESCRIPTIONBooking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 121 class="headline- Accommodation not contracted. Hotel could collapse" > Room name does not be added correspond to legal entity with id xxx. Legal entityxxx is not allowed to add properties in country: YZ. Please contact your account manager'''Room Type </div><div class="mw-collapsible-content"> Contact Booking.com support and does not allow the room name you have all countries you are activ in to your Partner Card (LEID)chosen for the selected room type. Change either the room name or the room type. </div></div>
<div class= Import Properties from Booking.com "mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid occupancy for this room type </div><div class="mw-collapsible-content">You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and number of guest set for this room IDs will be automatically added is not allowed to the channel manager settingschosen room type. == 1. Initiate the XML connection in Booking.com ==Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.</div></div>
1<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room (room_id) Login to Booking.com and go to ACCOUNTdoes not have kitchen or kitchenette</div><div class="mw-collapsible-content">CHANNEL MANAGER. If The room type you do not see this option contact Bookinghave specified room should have a kitchen or kitchenette.com Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and tell them you want to use a channel manageradd it under "Features".</div></div>
2<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No defined facilities for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) Click the Start button PROPERTIES > ROOMS >SETUP and search for BEDS24add your facilities under "Features".</div></div>
<embedvideo servicediv class="youtubemw-collapsible mw-collapsed">https<div class="headline-collapse" > No photos uploaded for specified room</div><div class="mw-collapsible-content">Go to {{#fas://youtucog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.be</VYzWI-PDVYkdiv></embedvideodiv>
3<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Property has pending photo requests</div><div class="mw-collapsible-content">Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) Complete BOOKING ENGINE > PICTURES , click MANAGE and then enter the rest of Caption. If the on screen instructions and make sure you select error still occurs after a two-way connection couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and contentask them to push the pictures. </div></div>
4) When ready you will receive <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY</div><div class="mw-collapsible-content">See above how to add a notification from Booking.comcountry to your Legal Entity ID.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''IMPORTANTclass="headline-collapse" > Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to {{#fas:''' DO NOT confirm the connection in Bookingcog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com until you perform COM > SPECIFIC ROOM CONTENT and update the next step in Beds24Room Type to an appropriate setting.</div></div>
<div class== 2. In Beds24 ==*If you do not have an active connection for another property activate an existing property for Booking.com by ticking "Inventory and Pricesmw-collapsible mw-collapsed" or Bookings.>*Select <div class="Import Propertyheadline-collapse"> Code 733 - Invalid checkin/checkout</div>*Click on <div class="Manage Contentmw-collapsible-content" >*Enter the No checkin or checkout allowed times, has been set in Booking.com hotel ID of . Login to the property you want to import then click on "Import from Booking.com"-*If you did not have an active connection for another property untick "Inventory extranet and Prices" or Bookings for go to Property tab > Policies > Guest information, enter the property you had activateddetails.*Check that your prices imported properly*''Click on the "View Actual Data" Button to check which prices and availability will send to Booking.com.</div></div>
Please note that Booking.com will <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX' is not send all an allowed room name in language 'en'</div><div class="mw-collapsible-content ">The wrong Room Type Name has been selected, go to {{#fas:cog}} (for example pictures are not sentSETTINGS) you can check what BookingCHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting.com sent when you click Click on the "View content sent Get names" next to BookingRoom Type Name and select the appropriate name.com" link so you An English room name is mandatory. You can see which information needs to be set up have a room name in Beds24a local language as well. </div></div>
<div class=== 3. Confirm the connection in "mw-collapsible mw-collapsed"><div Booking.com =class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class= "mw-collapsible-content">Confirm the connection in Booking.comSee above how to add a country to your Legal Entity ID.</div></div>
[[Image<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content">You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >No Products defined,'No rates defined, No rooms active'</div><div class="mw-collapsible-content">Check if you have sent rooms.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALHASVAT custom value in {{#fas:bookingconfirmcog}} (SETTINGS) CHANNEL MANAGER > BOOKING.png|450px|linkCOM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style=]]"color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div>[[Media<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > XML:bookingconfirmBeing built</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.png|view large]]COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above</div></div>
=Update Content to Booking.com=
If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.
#Set Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the proeprty offlineproperty or room you want to update.#Click on the "View content sent to Booking.com" link to see what will send.#Click on If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com"Manage Content, select what you want to send and click "Confirm" button. #Click "Property" Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the content property first, wait a few minutes for Booking.com to process your pictures into the property or gallery then press "Update to Booking.com" for your rooms.  <div class="warning">{{#fas:exclamation-triangle}} Click on the "RoomView content" link to update the check what will send. All existing content for the room, manual changes or additions you entered directly in Booking. Then select com will be overridden when you click "Update at Booking.com".</div>
'''NOTE:''' All existing content, manuell changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com".
</div>
=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
 
= All Feature codes =
PARKING_VALET
PARKING_DISABLED  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
EV_CHARGER
 
AIRPORT_SHUTTLE
 
CLEANING_ENHANCED
CLEANING_INCLUDED
 
CLEANING_DISINFECTANT
CONCIERGE
SHOE_SHINE
NEWSPAPER  CHECK_IN_OUT_SELF
EXPRESS_CHECK_IN_OUT
MINIATURE_GOLF
WATER_PARKS
 
 
SMOKING_ALLOWED
SMOKING_NOT_ALLOWED
 
SMOKING_AREAS
NON_SMOKING_ROOMS
SMOKING_AREAS
CHILDREN_WELCOME
CHILDREN_WELCOME CHILDREN_CLUB FAMILY_ROOMS
PLAYGROUND
SAFE
SAFE_LARGE  CO_DETECTOR SMOKE_DETECTOR FIRST_AID_KIT
TV_HD_32_PLUS
TV_PAY_PER_VIEW  TV_STREAMING
MOVIES
MOVIES_FREE
ENSUITE
 
= All Tags =
Accessibility
 
Activities
 
AirCondition
 
Animals
 
AquaPark
 
AreaFacilities
 
ATM
 
Autumn
 
Babysitter
 
BalconyTerrace
 
Bath
 
BathOpenAir
 
BathPublic
 
Bathroom
 
BBQ
 
Beach
 
Bed
 
BedBunk
 
Bedroom
 
Bidet
 
Billard
 
BirdsEyeView
 
Bowling
 
Breakfast
 
BreakfastAmerican
 
BreakfastAsian
 
BreakfastBuffet
 
BreakfastContinental
 
BreakfastEnglishIrish
 
BreakfastItalian
 
Building
 
BusinessFacilities
 
Canoeing
 
Casino
 
CertificateAward
 
Children
 
ChildrenOlder
 
ChildrenYoung
 
CoffeeTeaFacilities
 
CommunalLounge
 
Concierge
 
CurrencyExchange
 
Cycling
 
Darts
 
Day
 
Decoration
 
DiningArea
 
Dinner
 
Dishwasher
 
Diving
 
Drinks
 
DrinksAlcoholic
 
DrinksNonAlcoholic
 
Dryer
 
Elevator
 
Entertainment
 
Entrance
 
EveningEntertainment
 
FacilityDisabled
 
Family
 
Fireplace
 
Fishing
 
Fitness
 
FloorPlan
 
Food
 
Food
 
FoodDrinks
 
FunctionFacilities
 
Furniture
 
GameRoom
 
Garden
 
GolfCourse
 
Guest
 
GuestsGroup
 
Hairdresser
 
Hairdryer
 
Heating
 
Hiking
 
HorseRiding
 
HotSpring
 
Internet
 
Iron
 
Karaoke
 
KidsClub
 
Kitchen
 
KitchenCommunal
 
Kitchenette
 
Landmark
 
Landscape
 
Laundry
 
Library
 
Livingroom
 
Location
 
Locker
 
LogoCertificateSign
 
Lounge
 
Lunch
 
Massage
 
Meals
 
MeetingRoom
 
Microwave
 
Minibar
 
Minigolf
 
Neighbourhood
 
Night
 
Nightclub
 
Offsite
 
OnSite
 
Other
 
Oven
 
Parking
 
Patio
 
People
 
PetFriendly
 
Pets
 
PlaceOfWorship
 
Playground
 
Pool
 
PropertySign
 
Reception
 
Restaurant
 
Roomservice
 
RoomWhole
 
Safe
 
Sauna
 
Seasons
 
SeatingArea
 
ShoppingArea
 
ShopsOnSite
 
Shower
 
Shuttle
 
Skiing
 
SkiSchool
 
Snorkeling
 
Solarium
 
Soundproof
 
Spa
 
Sports
 
Spring
 
Squash
 
Staff
 
SteamRoom
 
Storage
 
Stove
 
Summer
 
Sunbed
 
Sunrise
 
Sunset
 
SuperMarketGrocery
 
TableTennis
 
TennisCourt
 
TextOverlay
 
TimeOfDay
 
Toaster
 
Toilet
 
Towels
 
TrouserPress
 
TV
 
VendingMachine
 
View
 
ViewCity
 
ViewGarden
 
ViewInnerCourtyard
 
ViewLandmark
 
ViewMountain
 
ViewPool
 
ViewRiver
 
ViewSea
 
ViewStreet
 
ViewStreetQuiet
 
VIP
 
Wardrobe
 
WashingMachine
 
Wedding
 
Windsurfing
 
Winter

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