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'''=Summary=<div class="summarybox">If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is newonly available for verified Beds24 accounts. Please report any issues or feedbackThe verification process will start when you perform Step 1 from the instructions.'''
# Arrival info Check in/out, contact details, where to pick up keys etc.
# Information which credit cards are accepted.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your One rate plan contains meals you can create additional is created. The rate plans ID gets auto populated in [[Booking.com_XML {{#fas:_Create_Booking.com_Rate_Plans_in_Beds24|cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]]MAPPING.
Rates and Daily Prices If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in which "Booking{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com" is ticked will sendCOM > RATE PLANS.
Price in which "Booking.com" is ticked will send. <span class="circle" style="color: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''
As far as possible existing fields are sent Exporting a property is a complex process so the instructions need to Bookingbe followed carefully.com. Unique information Click on "Expand" to view the details for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENTeach step.
When <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 1: Store your legal entity ID</div><div class="mw-collapsible-content meets yours and ">You need a Booking.coms requirement com group account if you can push your property and roomswant to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.
'''NOTE''': Make sure your property address, latitude and longitude are correct because this can not be changed later1. If you see a "Group Home" tab when you log into Booking.com
==If you manage more than one property Start a support ticket via the SUPPORT button in a Booking.com account ==You need a Bookingthe top left of your control panel with your legal entity ID.com group account if We will then store it for you want to send properties to an existing Booking.com account.
Booking.com group accounts have a "Group Home" tab2. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account*Click on "Request Legal Entity ID"*Check your the corporate information available in Beds24 is correct. If you do not have a group account contact required adjust it. *Click on "Send Request"This will trigger Booking.com support and ask them to create send you a group account for youcontract. Check your Email address and sign the contract.
In order to push your <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property to you will see the right Booking.com account we need your legal entity ID which only group accounts have. This is a special ID which is message "Partner Card not your Booking.com hotel partner ID or hotel ID.*found for the given data" when you click on "Check for your legal entity IDStatus". If you do not have it ask You can ignore this message because Booking.com support to give it to you.*Start a support ticket via recognises the SUPPORT button in connection between the top left of your control panel with your legal entity ID. We will then prepare the connection for and Beds24 only after youhave made an interface request and/or sent an accommodation. </div></div>
After we have notified <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 2: Check your content meets Booking.coms requirements</div><div class="mw-collapsible-content">*Click on the "View content". If you that we have registered your legal entity ID see problems click on the links in the "Settings" column to go to the settings where you can push properties and fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) roomsCHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div>
#Tick the check box for <div class="mw-collapsible mw-collapsed"><div class="headline-collapse"Inventory > Step 3: Push property and Prices and Bookingsrooms</div><div class="mw-collapsible-content" >After your legal entity ID is registered and SAVEyour content meets Booking.coms requirements you can push properties and rooms:#Click on the "Manage Content" buttonGo to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING. COM > SYNC CONTENT##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" button to create a the propertyin Booking.com. ##If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Double check your room uses one of these COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.##Click on the "Room" button next to the room and select "Create at Booking.com" button to create the room. ##If you see errors fix them. When you see "Success" the room was sent.
'''NOTE''': To use this function Once you have connected at least one property to Beds24, you can add countries to your connection need to be activated for contentlegal entity ID. If you see *Click on the error message "Access deniedView details" your connection is not activated for content. Log into You will see your Booking.com accoun tand change "Contract Countries"at the connection type. Then try again.bottom*Click on "Add Countries" to add more countries</div></div>
Booking.com will send you an E-mail to finalize the contract. After this is done you can open the property. #Click on the "Manage Content" button. #Click on the "Property" button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.PETS_CONSIDERED
'''NOTE''': To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try again.PETS_NOT_ALLOWED
==Content Setup=====Policies===Policies for '''pets''' and '''smoking''' as sent via feature codes. Property featues are selected in SETTINGS->PROEPRTIES->DESCRIPTIONS "Features", room features in SETTINGS->PROEPRTIES->ROOMS->SETUP.PETS_SERVICE_ONLY
'''Cancellation policies''' are If applicable a petfee can be set in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".
===Fees and Taxes===
*VAT will be sent according to the VAT amount you have set in SETTINGS->PROPERTIES-BOOKING RULES
*Other fees and taxes in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
If your a bedroom as has an ensuite bathroom you can add this manaully. Example for a bedroom with a king bed and an ensuite: BEDROOM BED_KING ENSUITE
===Meals===If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".
===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.
'''NOTE<span class="" style="color:''' #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
===Amenities===Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
'''NOTE<span style=color:#fe746c;“ >{{#fas:''' exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below. ==Pictures==*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. You can add tags when you go to {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES then click on the 'Manage' button. For a list of all tags which Booking.com support scroll down to "All Tags" Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms. ==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned. If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.
===Pictures===Pictures activated for the property or room You can override these settings in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER >BOOKING PAGE.COM ->PICTURES will be sentSPECIFIC PROPERTY CONTENT in "Custom".
Booking.com requires tags. Tags will be extracted from ==License (rentals only)==When you click on the English language "CaptionsLicence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can apply/change in enter your licence ID. A click on "Send" will update the picture settingslicence information to Booking.com.
Defaults are ==Key Collection (rentals only)==*Property managed by: Professional company. If the property is managed by a private person you want to inform your guests how they can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT check in , you can sent information via the "CustomKey Collection". *Type of residencebutton in {{#fas: other. If the type of residence is primary or secondary you can set this in cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM > SYNC CONTENT in "Custom".
===Star Rating (hotels only)===If you have a starrating star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". ==Properties in France==Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".
'''No availability pushed'''<div class="mw-collapsible mw-collapsed"><div Go to SETTINGSclass="headline-collapse" >CHANNEL MANAGER-No contacts specified</div>BOOKING.COM and click on <div class="View Actual Datamw-collapsible-content">Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION . If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again. </div></div>
1) Login <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Error when adding hotel to Booking.com and go legal entity: Can not add this hotel to ACCOUNTgroup contract as partner has no contract for XY</div><div class="mw-collapsible-content">CHANNEL MANAGER. If you do not see this option contact Booking.com and tell them you want See above how to use add a channel managercountry to your Legal Entity ID.</div></div>
2<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Room occupancy (4) Click for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Start button and search for BEDS24Room Type to an appropriate setting.</div></div>
3<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'</div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) Complete CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the rest of Room Type Name to an appropriate setting. Click on the on screen instructions "Get names" next to Room Type Name and make sure you select the appropriate name. An English room name is mandatory. You can have a two-way connection and contentroom name in a local language as well. </div></div>
4) When ready you will receive <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class="mw-collapsible-content">See above how to add a notification from Booking.comcountry to your Legal Entity ID.</div></div>
Please note that Booking.com will not send all <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location</div><div class="mw-collapsible-content ">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (for example pictures are not sentSETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can check what Booking.com sent when you set please click on the context help <span style="View content sent color:#007bff;“ >{{#far:question-circle}} </span> icon next to Booking.com" link so you can see which information needs to be set up in Beds24the settings. </div></div>
[[Image<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:bookingconfirmcog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".png|450px|linkFor instructions on the values you can set please click on the context help <span style=]][[Media"color:#007bff;“ >{{#far:bookingconfirmquestion-circle}} </span> icon next to the settings.png|view large]]</div></div>
Beds24 will now automatically update prices <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > XML: Being built</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and availability and import bookings.click on "Open" as specified in the step by step instructions above</div></div>
If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.
'''NOTE:''' All existing content, manuel changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com".
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SMOKING_AREAS
CHILDREN_WELCOME CHILDREN_CLUB FAMILY_ROOMS
[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Set up InstructionsTroubleshooting]]<div class="heading">Booking.com: Create new properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
<div class="warning">{{#fas:exclamation-triangle}} ''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24.'' </div>
Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.
== Rate Plans and Prices ==One rate plan The pricing model for properties sent from Beds24 is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER->BOOKINGOccupancy (OBP).COMThis allows you to send prices for different occupancies.
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.
**"Nearest" features
**Extra bed options
**Transit texts
= SetupStep by Step Guide to send a new property from Beds24 to Booking.com=Click <div class="warning">{{#fas:exclamation-triangle}} This will create a new property on the "View content sent to Booking.com" link. If you see problems click already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on the links in the "Settings" column how to go connect it to the settings where you can fix the problemssynchronise prices and availability. </div>
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING ##Click on "Price Data" to check which prices and availability will send. If required adjust your prices. ##Set "Activate" = Activate to push prices and availability to Booking.com.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 4: Assign pictures</div><div class="mw-collapsible-content">Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 5: Open the property'''</div><div class="mw-collapsible-content">#To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status"button. Properties with status “XML Ready to Open” will automatically be opened open within 24 hours. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 6: Check your status on Booking.com</div><div class="mw-collapsible-content">You can access your property score on Booking.com and suggestions on how to improve your properties performance. *Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT*Click on the "Check Status" button This is what the different status values mean:*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6. *Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.*Duplicate: This property has been found to be a duplicate of another property.*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information. </div></div> =Add countries to your Legal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.
=Content Requirements and how to set your content up=Create a new Booking.com account from Beds24==#Tick the check box for "Inventory Policies and Prices and Bookings" and SAVE.House Rules==#Click on the "Manage Content" button. ##Click on the "Property." button next to the property and select "Create new Booking.com Account" to create an account containing this property. ##If you see errors fix them.##Click on the "Room" button next to the room and select "Get '''Pets''' (default = allowed room names". An English room name ) is mandatory. You property features which can have a room name be selected in a local language as well. Double check your room uses one of these names.{{##Click on the fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Room" button next to the room and select "Create at Booking.comFeatures" to create the room. ##If you see errors fix them. When you see "Success" the room was sentset nothing we send pets allowed. Allowed feature codes are:
'''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are: SMOKING_ALLOWED SMOKING_NOT_ALLOWED SMOKING_AREAS '''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are: EVENTS_ALLOWED ===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property. ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes==*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Room Configuration: Define Bedrooms and Bathrooms===Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.
Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.
*Close the pop up and then press SAVE.
If you want to send additional bathroom features you can add these manually:
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
*Click on the "Edit " button next to the "Features" field.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
===License, Type of Residence, Property managed by (rentals only)===For some regions licences are mandatory*Property managed by: Professional company. Property licences need to be entered If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER >PROPERTIESBOOKING.COM ->DESCRIPTIONSPECIFIC PROPERTY CONTENT in "Custom". *Type of residence: other. If your location requires a license per room the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".
= Common Errors =
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Partner Card not found for the given data
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Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property.
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Code 497 - Authorization error. Access denied while trying to update hotel xyz
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The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel
Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
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No availability pushed
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Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.
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Code 150 - Changes are not permitted.
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This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address
Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.
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Hotel has non-Latin characters in name
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Adjust your property name to contain only latin letters and numbers.
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<div class="headline-collapse" >
xx not allowed as room name
</div>
<div class="mw-collapsible-content">
to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
</div></div>
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'Invalid phone number / The phone number (number) is not valid for international calling
</div>
<div class="mw-collapsible-content">
Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.
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<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No hotel facilities defined
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features.
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<div class="mw-collapsible mw-collapsed"><div '''Code 497 class="headline- Authorization error. Access denied while trying to update hotel xyz'''collapse" > The property No resolvable address is not activated for the use of the specified</div><div class="mw-collapsible-content API">Booking. Log into com considers your Bookingaddress invalid.com account, cancel the connection with Beds24 then request a new one which includes the content APIUpdate your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION . </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Invalid phone number''checkin/checkout' </div><div class="mw-collapsible-content">Check that your phone number has a country code the formats for Check-in and that the country code is separated by a blank sprace from the rest of the numberCheck-out are correct.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''CityName: class="headline-collapse" > Property content has no licence number / PropertyLicenseNumber is required''mandatory for this location' Complete </div><div class="mw-collapsible-content">Enter your contact details licence number in {{#fas:cog}} (SETTINGS->) PROPERTIES->DESCRIPTION.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''PostalCode: Property class="headline-collapse" > duplicates for room name</div><div class="mw-collapsible-content is required'''"> Complete your contact details Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in SETTINGS-Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div>PROPERTIES-</div>DESCRIPTION.
<div class="mw-collapsible mw-collapsed"><div '''xx class="headline-collapse" > Room name does not correspond to Room Type </div><div class="mw-collapsible-content">Booking.com does not allowed as allow the room name''' You need to use a generic you have chosen for the selected room type. Change either the room nameor the room type. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''PropertyLicenseNumber is mandatory class="headline-collapse" > Invalid occupancy for this location'''room type Enter your licence number in SETTNGS</div><div class="mw->PROPERTIEScollapsible-content">DESCRIPTIONThe number of guest set for this room is not allowed to the chosen room type.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 121 class="headline- Accommodation collapse" > Room (room_id) does not contracted. Hotel could not be added to legal entity with id xxxhave kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you have specified room should have a kitchen or kitchenette. Legal entityxxx is not allowed Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add properties in country: YZit under "Features". Please contact your account manager''' Contact Booking.com support and have all countries you are activ in to your Partner Card (LEID)</div></div>
<div class= Import Properties from Booking.com "mw-collapsible mw-collapsed"><div class="headline-collapse" > No defined facilities for specified room</div><div class="mw-collapsible-content">You can create a new property Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and rooms in Beds24 from a property in Bookingadd your facilities under "Features".com. The Booking.com hotel and </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No photos uploaded for specified room IDs will be automatically added </div><div class="mw-collapsible-content">Go to the channel manager settings{{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures. </div></div> <div class="mw-collapsible mw-collapsed"><div class= 1"headline-collapse" > Code 733 - Property has pending photo requests</div><div class="mw-collapsible-content">Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. Initiate If the XML connection in error still occurs after a couple of hours your pictures are stuck at Booking.com ==Initiate the XML connection from the property menu within the bookingcoms end. Contact Booking.com extranet support and then do ask them to push the Beds24 setuppictures.</div></div>
<embedvideo servicediv class="youtubemw-collapsible mw-collapsed">https:<div class="headline-collapse" > Code 733 - Invalid checkin/checkout</youtudiv><div class="mw-collapsible-content">No checkin or checkout allowed times, has been set in Booking.becom. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details. </VYzWI-PDVYkdiv></embedvideodiv>
<div class="mw-collapsible mw-collapsed"><div '''IMPORTANT:''' DO NOT confirm class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content">You need to finalize your contractual relations with Booking.com. Check the connection in messages from Booking.com until for instructions. If you perform the next step in Beds24are not sure what exactly Booking.com expects you to do contract Booking.com support.</div></div>
<div class== 2. In Beds24 ==*If you do not have an active connection for another property activate an existing property for Booking.com by ticking "Inventory and Pricesmw-collapsible mw-collapsed" or ><div class="Bookingsheadline-collapse".>*Click on "Manage Content" No Products defined,'No rates defined, No rooms active'*Select "Import Property"</div>*Enter the Booking.com hotel ID of the property you want to import then click on <div class="Import from Booking.commw-collapsible-content"->*If Check if you did not have an active connection for another property untick "Inventory and Prices" or Bookings for the property you had activatedsent rooms.*Check that your prices imported properly.*''Click on the "View Actual Data" Button to check which prices and availability will send to Booking.com.*Click the "Import existing bookings" button to import bookings which for future dates. </div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class= 3"mw-collapsible-content">You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Confirm the connection COM > SPECIFIC PROPERTY CONTENT in Booking"Custom".com ==When import and prices are correct For instructions on the values you can confirm set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the connection in Booking.comsettings.</div></div>
=Update Content to Booking.com=
#Set Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the proeprty offlineproperty or room you want to update.#Click on the "View content sent to Booking.com" link to see what will send.#Click on If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com"Manage Content, select what you want to send and click "Confirm" button. #Click "Property" Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the content property first, wait a few minutes for Booking.com to process your pictures into the property or gallery then press "Update to Booking.com" for your rooms. <div class="warning">{{#fas:exclamation-triangle}} Click on the "RoomView content" link to update the check what will send. All existing content for the room, manual changes or additions you entered directly in Booking. Then select com will be overridden when you click "Update at Booking.com".</div>
=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
= All Feature codes =
PARKING_VALET
PARKING_DISABLED <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
EV_CHARGER
AIRPORT_SHUTTLE
CLEANING_ENHANCED
CLEANING_INCLUDED
CLEANING_DISINFECTANT
CONCIERGE
SHOE_SHINE
NEWSPAPER CHECK_IN_OUT_SELF
EXPRESS_CHECK_IN_OUT
MINIATURE_GOLF
WATER_PARKS
SMOKING_ALLOWED
SMOKING_NOT_ALLOWED
SMOKING_AREAS
NON_SMOKING_ROOMS
CHILDREN_WELCOME
PLAYGROUND
SAFE
SAFE_LARGE CO_DETECTOR SMOKE_DETECTOR FIRST_AID_KIT
TV_HD_32_PLUS
TV_PAY_PER_VIEW
TV_STREAMING MOVIES
MOVIES_FREE
ENSUITE
= All Tags =
Accessibility
Activities
AirCondition
Animals
AquaPark
AreaFacilities
ATM
Autumn
Babysitter
BalconyTerrace
Bath
BathOpenAir
BathPublic
Bathroom
BBQ
Beach
Bed
BedBunk
Bedroom
Bidet
Billard
BirdsEyeView
Bowling
Breakfast
BreakfastAmerican
BreakfastAsian
BreakfastBuffet
BreakfastContinental
BreakfastEnglishIrish
BreakfastItalian
Building
BusinessFacilities
Canoeing
Casino
CertificateAward
Children
ChildrenOlder
ChildrenYoung
CoffeeTeaFacilities
CommunalLounge
Concierge
CurrencyExchange
Cycling
Darts
Day
Decoration
DiningArea
Dinner
Dishwasher
Diving
Drinks
DrinksAlcoholic
DrinksNonAlcoholic
Dryer
Elevator
Entertainment
Entrance
EveningEntertainment
FacilityDisabled
Family
Fireplace
Fishing
Fitness
FloorPlan
Food
Food
FoodDrinks
FunctionFacilities
Furniture
GameRoom
Garden
GolfCourse
Guest
GuestsGroup
Hairdresser
Hairdryer
Heating
Hiking
HorseRiding
HotSpring
Internet
Iron
Karaoke
KidsClub
Kitchen
KitchenCommunal
Kitchenette
Landmark
Landscape
Laundry
Library
Livingroom
Location
Locker
LogoCertificateSign
Lounge
Lunch
Massage
Meals
MeetingRoom
Microwave
Minibar
Minigolf
Neighbourhood
Night
Nightclub
Offsite
OnSite
Other
Oven
Parking
Patio
People
PetFriendly
Pets
PlaceOfWorship
Playground
Pool
PropertySign
Reception
Restaurant
Roomservice
RoomWhole
Safe
Sauna
Seasons
SeatingArea
ShoppingArea
ShopsOnSite
Shower
Shuttle
Skiing
SkiSchool
Snorkeling
Solarium
Soundproof
Spa
Sports
Spring
Squash
Staff
SteamRoom
Storage
Stove
Summer
Sunbed
Sunrise
Sunset
SuperMarketGrocery
TableTennis
TennisCourt
TextOverlay
TimeOfDay
Toaster
Toilet
Towels
TrouserPress
TV
VendingMachine
View
ViewCity
ViewGarden
ViewInnerCourtyard
ViewLandmark
ViewMountain
ViewPool
ViewRiver
ViewSea
ViewStreet
ViewStreetQuiet
VIP
Wardrobe
WashingMachine
Wedding
Windsurfing
Winter
