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'''=Summary=<div class="summarybox">If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is newonly available for verified Beds24 accounts. Please report any issues or feedbackThe verification process will start when you perform Step 1 from the instructions.'''
# Arrival info Check in/out, contact details, where to pick up keys etc.
# Information which credit cards are accepted.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your One rate plan contains meals you can create additional is created. The rate plans ID gets auto populated in [[Booking.com_XML {{#fas:_Create_Booking.com_Rate_Plans_in_Beds24|cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]]MAPPING.
Rates and Daily Prices If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in which "Booking{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com" is ticked will sendCOM > RATE PLANS.
Price in which "Booking.com" is ticked will send. <span class="circle" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} Tip</span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''
As far as possible existing fields are sent Exporting a property is a complex process so the instructions need to Bookingbe followed carefully.com. Unique information Click on "Expand" to view the details for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENTeach step.
When <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 1: Store your legal entity ID</div><div class="mw-collapsible-content meets yours and ">You need a Booking.coms requirement com group account if you can push your property and roomswant to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.
'''NOTE''': Make sure your property address, latitude and longitude are correct because this can not be changed later1. If you see a "Group Home" tab when you log into Booking.com
==If you manage more than one property Start a support ticket via the SUPPORT button in a Booking.com account ==You need a Bookingthe top left of your control panel with your legal entity ID.com group account if We will then store it for you want to send properties to an existing Booking.com account.
Booking.com group accounts have a "Group Home" tab2. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account*Click on "Request Legal Entity ID"*Check your the corporate information available in Beds24 is correct. If you do not have a group account contact required adjust it. *Click on "Send Request"This will trigger Booking.com support and ask them to create send you a group account for youcontract. Check your Email address and sign the contract.
In order to push your <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property to you will see the right Booking.com account we need your legal entity ID which only group accounts have. This is a special ID which is message "Partner Card not your Booking.com hotel partner ID or hotel ID.*found for the given data" when you click on "Check for your legal entity IDStatus". If you do not have it ask You can ignore this message because Booking.com support to give it to you or contact us via a support ticket.*Start a support ticket via recognises the SUPPORT button in connection between the top left of your control panel with your legal entity ID. We will then prepare the connection for and Beds24 only after youhave made an interface request and/or sent an accommodation. </div></div>
After we have notified <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 2: Check your content meets Booking.coms requirements</div><div class="mw-collapsible-content">*Click on the "View content". If you that we have registered your legal entity ID see problems click on the links in the "Settings" column to go to the settings where you can push properties and fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) roomsCHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div>
#Tick the check box for <div class="mw-collapsible mw-collapsed"><div class="headline-collapse"Inventory > Step 3: Push property and Prices and Bookingsrooms</div><div class="mw-collapsible-content" >After your legal entity ID is registered and SAVEyour content meets Booking.coms requirements you can push properties and rooms:#Click on the "Manage Content" buttonGo to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING. COM > SYNC CONTENT##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" button to create a the propertyin Booking.com. ##If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Double check your room uses one of these COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.##Click on the "Room" button next to the room and select "Create at Booking.com" button to create the room. ##If you see errors fix them. When you see "Success" the room was sent.
'''NOTE''': To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
==Create a new *Ready to Open: The property has been reviewed by Booking.com account from Beds24==#Tick , and is ready to open. Open the check box for "Inventory and Prices and Bookings" and SAVEproperty in your Booking.com extranet or go to {{#Click fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Manage ContentOpen property" button. ##Click on the "Property." button next to the *Open/Bookable: The property is open and select "Create new live on Booking.com Account" . It is ready to create an account containing this receive reservations.*Autoclosed: Availability: The propertyhas no availability and has been closed. Go to {{##If you see errors fix themfas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.##Click COM > MAPPING, click on the "RoomPrice Data" button next to the room check which prices and select "Get allowed room names"availability will send. An English room name is mandatoryIf required adjust your prices and inventory. You can have *Duplicate: This property has been found to be a room name duplicate of another property.*XML: Closed: The property has been closed. Open the property in a local language as well. Double check your room uses one of these namesBooking.com extranet or go to {{##Click fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "RoomOpen property" button next to the room .*Closed:The property is closed and select "Create at no longer bookable on Booking.com" to create the room. ##If you see errors fix themCheck your Booking. When you see "Success" the room was sentcom extranet for further information.
Booking.com will send you an E-mail to finalize the contract. After this is done you can open the property. #Click on the "Manage Content" button. #Click on the "Property" button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.</div></div>
'''NOTE''': To use this function =Add countries to your connection need Legal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try againidentical.
==Content Setup==Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.===Policies===*Click on the "View details". You will see your "Contract Countries"at the bottomPolicies for '''pets''' and '''smoking''' as sent via feature codes. Property featues are selected in SETTINGS->PROEPRTIES->DESCRIPTIONS *Click on "FeaturesAdd Countries", room features in SETTINGS-to add more countries</div>PROEPRTIES-</div>ROOMS->SETUP.
===Fees and Taxes===*VAT will be sent according to the VAT amount you have set in SETTINGS->PROPERTIES-BOOKING RULES*Other fees and taxes in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom". PETS_CONSIDERED
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
If your a bedroom as has an ensuite bathroom you can add this manaully. Example for a bedroom with a king bed and an ensuite: BEDROOM BED_KING ENSUITE
===Meals===If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".
===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.
'''NOTE<span class="" style="color:''' #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
===Amenities===Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
'''NOTE<span style=color:#fe746c;“ >{{#fas:''' exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below. ==Pictures==*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. You can add tags when you go to {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES then click on the 'Manage' button. For a list of all tags which Booking.com support scroll down to "All Tags"
===Pictures===Pictures activated Booking.com will put all pictures which we sent into the picture gallery for the property or . If you add pictures to a room in SETTINGS->BOOKING PAGE->PICTURES will be sentyou need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
Booking==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.com requires tags*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Tags will be extracted from the English language COM - > SPECIFIC PROPERTY CONTENT in "CaptionsCustom" which where you can apply/change in also define how and when the picture settings:payment needs to be made and how and when it is returned.
Settings If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > Booking Page PROPERTY CONTENT > PicturesROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.
Click on the green button 'Manage' to get to the section where you You can edit the captionoverride these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
===License, Type of Residence, Property managed by (rentals only)===For some regions licences are mandatory. Property licences need to be entered in SETTINGS->PROPERTIES->DESCRIPTION. If your location requires a license per room When you can set this click on the "Licence" button in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-SPECIFIC ROOM > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "CustomSend"will update the licence information to Booking.com.
Defaults are ==Type of Residence, Property managed by (rentals only)==*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".
'''Code 733 <div class="mw-collapsible mw- Property has pending photo requestscollapsed"><div Please ensure you have added a Caption to each of your pictures. SETTINGSclass="headline-collapse" > BOOKING PAGE No resolvable address is specified</div><div class="mw-collapsible-content"> PICTURES , click MANAGE and then enter the CaptionBooking. If the error still occurs after a couple of hours com considers your pictures are stuck at Booking.coms endaddress invalid. Update your address in Contact Booking.com support and ask them to push the pictures{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
1) Login to Booking.com and go to ACCOUNT<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >CHANNEL MANAGER. If you do not see Property has no licence number / PropertyLicenseNumber is mandatory for this option contact Bookinglocation'</div><div class="mw-collapsible-content">Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .com and tell them you want to use a channel manager</div></div>
2) Click the Start button and search <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > duplicates for BEDS24room name</div><div class="mw-collapsible-content">Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div>
3) Complete the rest <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid occupancy for this room type </div><div class="mw-collapsible-content">The number of guest set for this room is not allowed to the on screen instructions and make sure you select a two-way connection and contentchosen room type. </div></div>
4<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room (room_id) When ready does not have kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you will receive have specified room should have a notification from Bookingkitchen or kitchenette.comGo to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".</div></div>
Please note that Booking.com will <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Error when adding hotel to legal entity: Can not send all content (add this hotel to group contract as partner has no contract for example pictures are not sent) you can check what Booking.com sent when you click on the XY</div><div class="View mw-collapsible-content sent ">See above how to Booking.com" link so you can see which information needs add a country to be set up in Beds24your Legal Entity ID.</div></div>
[[Image:bookingconfirm.png|450px|link<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Invalid checkin/checkout</div><div class=]]"mw-collapsible-content">[[Media:bookingconfirmNo checkin or checkout allowed times, has been set in Booking.png|view large]]com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details. </div></div>
Beds24 will now automatically <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'</div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update prices the Room Type Name to an appropriate setting. Click on the "Get names" next to Room Type Name and availability and import bookingsselect the appropriate name. An English room name is mandatory. You can have a room name in a local language as well.</div></div>
If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.
'''NOTEBooking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms. <div class="warning">{{#fas:''' exclamation-triangle}} Click on the "View content" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com".</div>
SMOKING_AREAS
CHILDREN_WELCOME FAMILY_ROOMS
[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Set up InstructionsTroubleshooting]]<div class="heading">Booking.com: Create new properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
<div class="warning">{{#fas:exclamation-triangle}} ''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24.'' </div>
Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.
== Rate Plans and Prices ==One rate plan The pricing model for properties sent from Beds24 is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER->BOOKINGOccupancy (OBP).COMThis allows you to send prices for different occupancies.
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.
**"Nearest" features
**Extra bed options
**Transit texts
= SetupStep by Step Guide to send a new property from Beds24 to Booking.com=Click <div class="warning">{{#fas:exclamation-triangle}} This will create a new property on the "View content sent to Booking.com" link. If you see problems click already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on the links in the "Settings" column how to go connect it to the settings where you can fix the problemssynchronise prices and availability. </div>
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING ##Click on "Price Data" to check which prices and availability will send. If required adjust your prices. ##Set "Activate" = Activate to push prices and availability to Booking.com.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 4: Assign pictures</div><div class="mw-collapsible-content">Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 5: Open the property'''</div><div class="mw-collapsible-content">#To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status"button. Properties with status “XML Ready to Open” will automatically be opened open within 24 hours. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 6: Check your status on Booking.com</div><div class="mw-collapsible-content">You can access your property score on Booking.com and suggestions on how to improve your properties performance. *Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT*Click on the "Check Status" button This is what the different status values mean:*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.
=Content Requirements and how to set your content up===Policies and House Rules=='''Cancellation policiesPets''' are set (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in ) PROEPRTIES> DESCRIPTIONS "CustomFeatures". If you set nothing we send pets allowed. Allowed feature codes are:
PETS_NOT_ALLOWED PETS_SERVICE_ONLY If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". '''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are: SMOKING_ALLOWED SMOKING_NOT_ALLOWED SMOKING_AREAS '''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are: EVENTS_ALLOWED ===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property. ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes==*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Room Configuration: Define Bedrooms and Bathrooms===Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.
Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.
*Close the pop up and then press SAVE.
If you want to send additional bathroom features you can add these manually:
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
*Click on the "Edit " button next to the "Features" field.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
==Key Collection (rentals only)==If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT. ==Star Rating (hotels only)===If you have a starrating star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". ==Properties in France==Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".
= Common Errors =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Partner Card not found for the given data
</div>
<div class="mw-collapsible-content">
Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property.
</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 497 - Authorization error. Access denied while trying to update hotel xyz''' </div><div class="mw-collapsible-content">The property is not activated for the use of the content API. Log , Code 737 - Access denied trying to update hotel Please log into your Booking.com account, cancel the connection with and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 then request a new one which includes the content APIand reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking. png</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > No availability pushed''' </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''Invalid phone number'''class="headline-collapse" > Code 150 - Changes are not permitted.</div><div class="mw-collapsible-content"> Check that your phone number This is because property 5587283 has a country code and that the country code is separated by a blank space from the rest of the numberstatus Open / bookable.Please contact your account manager if you want to modify latitude, longitude, property name, address
Some changes '''CityName: Property content (i.e. location or language) are not allowed by Booking.com when the property is required'''open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes. Complete your contact details in SETTINGS-</div>PROPERTIES-</div>DESCRIPTION.
<div class="mw-collapsible mw-collapsed"><div '''PostalCode: Property content is required'''class="headline-collapse" > Complete your contact details Hotel has non-Latin characters in SETTINGSname</div><div class="mw->PROPERTIEScollapsible-content">DESCRIPTIONAdjust your property name to contain only latin letters and numbers.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > xx not allowed as room name'''</div><div class="mw-collapsible-content"> You need to use a generic room name{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list. </div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > '''PropertyLicenseNumber Invalid phone number / The phone number (number) is mandatory not valid for this location'''international calling</div><div class="mw-collapsible-content"> Enter Check that your licence phone number has a country code and that the country code is separated by a blank space from the rest of the number in SETTINGS-.</div>PROPERTIES-</div>DESCRIPTION.
<div class="mw-collapsible mw-collapsed"><div '''Code 121 class="headline-collapse" > No hotel facilities defined </div><div class="mw- Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add properties in country: YZfeatures. Please contact your account manager''' Contact Booking.com support and have all countries you are active in to your Partner Card (LEID)</div></div>
<div class="mw-collapsible mw-collapsed"><div '''This SPO Hotel has not given invoice details or signed contract'''class="headline-collapse" > No contacts specified</div><div class="mw-collapsible-content">Add a contact in You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com supportin {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
<div class= Import Properties from Booking.com "mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid checkin/checkout'You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and room IDs will be automatically added to the channel manager settings. </div><div class== 1. Initiate "mw-collapsible-content">Check that the XML connection formats for Check-in Bookingand Check-out are correct.com ==Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.</div></div>
<embedvideo servicediv class="youtubemw-collapsible mw-collapsed"><div class="headline-collapse">https:Room name does not correspond to Room Type <//youtudiv><div class="mw-collapsible-content">Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.be</VYzWI-PDVYkdiv></embedvideodiv>
<div class="mw-collapsible mw-collapsed"><div '''IMPORTANTclass="headline-collapse" > No defined facilities for specified room</div><div class="mw-collapsible-content">Go to {{#fas:''' DO NOT confirm the connection in Booking.com until you perform the next step in Beds24cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".</div></div>
<div class== 2. In Beds24 ==To access the settings one of the propeties in Beds24 needs to be activated for Booking.com. If you already have one or more properties in Beds24 connected to Booking.com you can skip 1 and 5.#If you do not have an active connection for another property you can activate the menus, by ticking "Inventory and Pricesmw-collapsible mw-collapsed". >#Click on <div class="Manage Contentheadline-collapse".> No photos uploaded for specified room</div>#Select <div class="Import Propertymw-collapsible-content".>#Enter the Booking.com hotel ID of the property you want Go to import then click on "Import from Booking.com"-{{#If you did not have an active connection for another property untick "Inventory and Prices" or Bookings for the property you had activated. fas:cog}} (see first point aboveSETTINGS) #Check that your prices imported properlyPROPERTIES > BOOKING ENGINE > PICTURES and add pictures.#Click on the "View Actual Data" Button to check which prices and availability will send to Booking.com.</div></div>
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Property has pending photo requests
</div>
<div class="mw-collapsible-content">
Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
</div></div>
<div class== 3. Confirm the connection in "mw-collapsible mw-collapsed"><div Booking.com class="headline-collapse" > Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content">When import The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and prices are correct you can confirm update the connection in Booking.comRoom Type to an appropriate setting.</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class= 4"mw-collapsible-content">See above how to add a country to your Legal Entity ID. Import </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content and existing bookings ">You need to finalize your contractual relations with Booking.com. Check the messages from Booking.comfor instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >No Products defined,'No rates defined, No rooms active'</div>*Click on <div class="Manage Contentmw-collapsible-content">Check if you have sent rooms.*Click </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="Propertyheadline-collapse" and select > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class="Import from Booking.commw-collapsible-content">*Go back You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM and > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.</div></div> <div class="Import existing bookingsmw-collapsible mw-collapsed" button ><div class="headline-collapse" > XML: Being built</div><div class="mw-collapsible-content">Go to import bookings which for future dates{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above</div></div>
=Update Content to Booking.com=
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click on the "View content sent Update to Booking.com" link for the property or room you want to see what will sendupdate.#Click on the "Manage ContentView content" buttonlink to see what will send. #Click "Property" to update If the content for the property or on "Room" data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to update the content for the room{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Then select COM > SYNC CONTENT and click "Update at to Booking.com", select what you want to send and click "Confirm".
=Disconnect=
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
= All Feature codes =
PARKING_VALET
PARKING_DISABLED <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
EV_CHARGER
AIRPORT_SHUTTLE
CLEANING_ENHANCED
CLEANING_INCLUDED
CLEANING_DISINFECTANT
CONCIERGE
SHOE_SHINE
NEWSPAPER CHECK_IN_OUT_SELF
EXPRESS_CHECK_IN_OUT
MINIATURE_GOLF
WATER_PARKS
SMOKING_ALLOWED
SMOKING_NOT_ALLOWED
SMOKING_AREAS
NON_SMOKING_ROOMS
CHILDREN_WELCOME
CHILDREN_CLUB
PLAYGROUND
SAFE
SAFE_LARGE CO_DETECTOR SMOKE_DETECTOR FIRST_AID_KIT
TV_HD_32_PLUS
TV_PAY_PER_VIEW TV_STREAMING
MOVIES
MOVIES_FREE
ENSUITE
= All Tags =
Accessibility
Activities
AirCondition
Animals
AquaPark
AreaFacilities
ATM
Autumn
Babysitter
BalconyTerrace
Bath
BathOpenAir
BathPublic
Bathroom
BBQ
Beach
Bed
BedBunk
Bedroom
Bidet
Billard
BirdsEyeView
Bowling
Breakfast
BreakfastAmerican
BreakfastAsian
BreakfastBuffet
BreakfastContinental
BreakfastEnglishIrish
BreakfastItalian
Building
BusinessFacilities
Canoeing
Casino
CertificateAward
Children
ChildrenOlder
ChildrenYoung
CoffeeTeaFacilities
CommunalLounge
Concierge
CurrencyExchange
Cycling
Darts
Day
Decoration
DiningArea
Dinner
Dishwasher
Diving
Drinks
DrinksAlcoholic
DrinksNonAlcoholic
Dryer
Elevator
Entertainment
Entrance
EveningEntertainment
FacilityDisabled
Family
Fireplace
Fishing
Fitness
FloorPlan
Food
Food
FoodDrinks
FunctionFacilities
Furniture
GameRoom
Garden
GolfCourse
Guest
GuestsGroup
Hairdresser
Hairdryer
Heating
Hiking
HorseRiding
HotSpring
Internet
Iron
Karaoke
KidsClub
Kitchen
KitchenCommunal
Kitchenette
Landmark
Landscape
Laundry
Library
Livingroom
Location
Locker
LogoCertificateSign
Lounge
Lunch
Massage
Meals
MeetingRoom
Microwave
Minibar
Minigolf
Neighbourhood
Night
Nightclub
Offsite
OnSite
Other
Oven
Parking
Patio
People
PetFriendly
Pets
PlaceOfWorship
Playground
Pool
PropertySign
Reception
Restaurant
Roomservice
RoomWhole
Safe
Sauna
Seasons
SeatingArea
ShoppingArea
ShopsOnSite
Shower
Shuttle
Skiing
SkiSchool
Snorkeling
Solarium
Soundproof
Spa
Sports
Spring
Squash
Staff
SteamRoom
Storage
Stove
Summer
Sunbed
Sunrise
Sunset
SuperMarketGrocery
TableTennis
TennisCourt
TextOverlay
TimeOfDay
Toaster
Toilet
Towels
TrouserPress
TV
VendingMachine
View
ViewCity
ViewGarden
ViewInnerCourtyard
ViewLandmark
ViewMountain
ViewPool
ViewRiver
ViewSea
ViewStreet
ViewStreetQuiet
VIP
Wardrobe
WashingMachine
Wedding
Windsurfing
Winter
