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[[Category:Channel Manager]]
# Arrival info Check in/out, contact details, where to pick up keys etc.
# Information which credit cards are accepted.
Rates and Daily Prices Price in which "Booking.com" is ticked will send.
As far as possible existing fields are sent Exporting a property is a complex process so the instructions need to Bookingbe followed carefully.com. Unique information Click on "Expand" to view the details for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENTeach step.
When <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 1: Store your legal entity ID</div><div class="mw-collapsible-content meets yours and ">You need a Booking.coms requirement com group account if you can push your property and roomswant to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later1. If you see a "Group Home" tab when you log into Booking.com
==If you manage more than one property Start a support ticket via the SUPPORT button in a Booking.com account ==You need a Bookingthe top left of your control panel with your legal entity ID.com group account if We will then store it for you want to send properties to an existing Booking.com account.
Booking.com group accounts have a "Group Home" tab2. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account*Click on "Request Legal Entity ID"*Check your the corporate information available in Beds24 is correct. If you do not have a group account contact required adjust it. *Click on "Send Request"This will trigger Booking.com support and ask them to create send you a group account for youcontract. Check your Email address and sign the contract.
In order to push your <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property to you will see the right Booking.com account we need your legal entity ID which only group accounts have. This is a special ID which is message "Partner Card not your Booking.com hotel partner ID or hotel ID.*found for the given data" when you click on "Check for your legal entity IDStatus". If you do not have it ask You can ignore this message because Booking.com support to give it to you or contact us via a support ticket.*Start a support ticket via recognises the SUPPORT button in connection between the top left of your control panel with your legal entity ID. We will then prepare the connection for and Beds24 only after youhave made an interface request and/or sent an accommodation. </div></div>
After we have notified <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 2: Check your content meets Booking.coms requirements</div><div class="mw-collapsible-content">*Click on the "View content". If you that we have registered your legal entity ID see problems click on the links in the "Settings" column to go to the settings where you can push properties and fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) roomsCHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div>
#Tick the check box for <div class="mw-collapsible mw-collapsed"><div class="headline-collapse"Inventory > Step 3: Push property and Prices and Bookingsrooms</div><div class="mw-collapsible-content" >After your legal entity ID is registered and SAVEyour content meets Booking.coms requirements you can push properties and rooms:#Click on the "Manage Content" buttonGo to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING. COM > SYNC CONTENT##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" button to create a the propertyin Booking.com. ##If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can ##If you want to have a room name in a local language as well. Double check your room uses one of these names. If not you can set a specific name just for Booking.com in , go to {{#fas:cog}} (SETTINGS>) CHANNEL MANAGER>BOOKING.COM>SPECIFIC ROOM CONTENT> ROOM TYPE NAMES and select from the 'get names' list.##Click on the "Room" button next to the room and select "Create at Booking.com" button to create the room. ##If you see errors fix them. When you see "Success" the room was sent.
Booking.com will send you an E-mail to finalize This is what the contract. After this is done you can open different status values mean:*XML: Being built: This means that the property. #Click on is in the "Manage Content" buttonprocess of being built. #Click on the "Property" button next to the property and select "Check Property". If if you see errors have pushed rooms (redStep 4) fix them then *XML: Ready to check again. Warnings are shown in yellow : The property has successfully registered and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "Property" button next to is reviewing the property and select "Open Property"information. ##Click on the "Property" button next *XML: Ready to the open: The property has been reviewed by Booking.com, and select "Check Status"is ready to open. Properties with status “XML Ready Go back to Open” will automatically be opened within 24 hoursStep 6.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try again.
==Check how *Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property performs ".*Open/Bookable: The property is open and live on Booking==.com. It is ready to receive reservations.You can access *Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.*Duplicate: This property has been found to be a duplicate of another property.*XML: Closed: The property has been closed. Open the property score on in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Closed:The property is closed and suggestions no longer bookable on how Booking.com. Check your Booking.com extranet for further information. </div></div> =Add countries to improve your properties performanceLegal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.
*Go Once you have connected at least one property to Beds24, you can add countries to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKINGyour legal entity ID.COM > MANAGE CONTENT*Click on the "PropertyView details" button next to . You will see your "Contract Countries"at the property and select bottom*Click on "Check StatusAdd Countries"to add more countries</div></div>
==Content Setup=Requirements and how to set your content up====Policies and House Rules==='''Pets'''(default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are:
'''Cancellation policies''' and "Quiet Hours" are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> nest to the setting for information on the possible values.
===Room Configuration: Define Bedrooms and Bathrooms===
===Meals===
===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.
===Amenities===
===Pictures===*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. You can add tags when you go to {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES then click on the 'Manage' button. For a list of all tags which Booking.com support scroll down to "All Tags" Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms. ==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned. If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.
BookingYou can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com requires tags. Tags will be extracted from the English language COM - > SPECIFIC PROPERTY CONTENT in "CaptionsCustom" which you can apply/change in the picture settings:.
Click on ==Type of Residence, Property managed by (rentals only)==*Property managed by: Professional company. If the green button 'Manage' to get to property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom". *Type of residence: other. If the section where type of residence is primary or secondary you can edit the captionset this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".
Defaults are *Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} ==Star Rating (SETTINGShotels only) CHANNEL MANAGER > BOOKING.COM-SPECIFIC PROPERTY CONTENT in "Custom". ==*Type of residence: other. If the type of residence is primary or secondary you have a star rating you can set this add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom".
'''Code 150 - Changes are not permitted. This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address''' Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.</div></div>
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Hotel has non-Latin characters in name ''' </div><div class="mw-collapsible-content">Adjust your property name to contain only latin letters and numbers. </div></div>
''''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No resolvable address is specified''' </div><div class="mw-collapsible-content">Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid checkin/checkout''' </div><div class="mw-collapsible-content">Check that the formats for Check-in and Check-out are correct.</div></div>
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid occupancy for this room type ''' </div><div class="mw-collapsible-content">The number of guest set for this room is not allowed to the chosen room type.</div></div>
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room (room_id) does not have kitchen or kitchenette ''' </div><div class="mw-collapsible-content">The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".</div></div>
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No defined facilities for specified room''' </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".</div></div>
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No photos uploaded for specified room''' </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX'is not an allowed room name in language 'en'</div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "Get names" next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content">You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >No Products defined ''' '','No rates defined ''' ''', No rooms active''' </div><div class="mw-collapsible-content">Check if you have sent rooms.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > XML: Being built</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above</div></div>
If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.
[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new accounts, properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.
<div class="warning">{{#fas:exclamation-triangle}} Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to import properties from Booking.com to Beds24. </div>
=Summary=<div class="summarybox">If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions. Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.
== Rate Plans and Prices ==
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.
One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM> MAPPING.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com_XML{{#fas:_Create_Booking.com_Rate_Plans_in_Beds24|cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send.
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.
**"Nearest" features
**Extra bed options
**Transit texts
= SetupStep by Step Guide to send a new property from Beds24 to Booking.com=Click <div class="warning">{{#fas:exclamation-triangle}} This will create a new property on the "View content sent to Booking.com" link. If you see problems click already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on the links in the "Settings" column how to go connect it to the settings where you can fix the problemssynchronise prices and availability. </div>
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING ##Click on "Price Data" to check which prices and availability will send. If required adjust your prices. ##Set "Activate" = Activate to push prices and availability to Booking.com.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 4: Assign pictures</div><div class="mw-collapsible-content">Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 5: Open the property'''</div><div class="mw-collapsible-content">#To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status"button. Properties with status “XML Ready to Open” will automatically be opened open within 24 hours.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
</div></div>
<div class==Create a new Booking.com account from Beds24==#Tick the check box for "Inventory and Prices and Bookingsmw-collapsible mw-collapsed" and SAVE.>#Click on the <div class="Manage Contentheadline-collapse" button. > ##Click Step 6: Check your status on the "Property." button next to the property and select "Create new Booking.com Account" to create an account containing this property. ##If you see errors fix them.</div>##Click on the <div class="Roommw-collapsible-content" button next to the room and select "Get allowed room names". An English room name is mandatory. >You can have a room name in a local language as wellaccess your property score on Booking. Double check com and suggestions on how to improve your room uses one of these namesproperties performance.*Go to {{##fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT*Click on the "RoomCheck Status" button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent.
PETS_CONSIDERED
SMOKING_AREAS
'''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are:
EVENTS_ALLOWED
===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property. ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes===
*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES
*Other fees and taxes in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".
Bedrooms and bathrooms can be set up for the property ( {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS > SET UP).
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
If you offer meals you can set these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
Amenities can be set up for the property ( {{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
==License (rentals only)==When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING PAGE .COM - > PICTURESSYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.
===License, Type of Residence, Property managed by Key Collection (rentals only)===For some regions licences are mandatory. Property licences need If you want to be entered inform your guests how they can check in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. If your location requires a license per room , you can set this sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > -BOOKING.COM- > SPECIFIC PROPERTY SYNC CONTENT in "Custom".
===Star Rating (hotels only)=Properties in France==If you have a starrating you can Properties in France need to provide additional legal information. You need to add it these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".
= Common Errors =
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Partner Card not found for the given data</div><div class="mw-collapsible-content">Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 497 - Authorization error. Access denied while trying to update hotel xyz''' </div><div class="mw-collapsible-content">The property is not activated for the use of the content API. Log , Code 737 - Access denied trying to update hotel Please log into your Booking.com account, cancel the connection with and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 then request a new one which includes the content APIand reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking. png</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 737 class="headline- Access denied trying collapse" > No availability pushed</div><div class="mw-collapsible-content">Go to update hotel''' The property is not activated for {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the use of the content APIprices and availability you see there are correct click UPDATE. Log into Allow your Booking.com account, cancel the connection with Beds24 update to be processed then request a new one which includes open the content APIroom again. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''No availability pushed'''class="headline-collapse" > Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGERCode 150 -BOOKINGChanges are not permitted.COM and click on </div><div class="View Actual Datamw-collapsible-content">This is because property 5587283 has status Open / bookable. If the prices and availability Please contact your account manager if you see there are correct click UPDATE. Allow your update want to be processed then open the room again. modify latitude, longitude, property name, address
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > xx not allowed as room name'''</div><div class="mw-collapsible-content"> You need to use one of the room names Booking{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com alows Click on the "Room" button next to the room COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select "Get allowed room from the 'get names"' list. </div></div>
<div class="mw-collapsible mw-collapsed"><div ''class="headline-collapse" > 'Invalid phone number / The phone number (number) is not valid for international calling''' </div><div class="mw-collapsible-content">Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > No hotel facilities defined ''' </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > No contacts specified''' </div><div class="mw-collapsible-content">Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Property has no licence number / PropertyLicenseNumber is mandatory for this location''' </div><div class="mw-collapsible-content">Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > duplicates for room name''' </div><div class="mw-collapsible-content">Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Room name does not correspond to Room Type ''' </div><div class="mw-collapsible-content">Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 733 - Property has pending photo requests''' Please ensure </div><div class="mw-collapsible-content">Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY''' Contact Booking.com support and have all countries you are active in </div><div class="mw-collapsible-content">See above how to add a country to your Partner Card (LEID)Legal Entity ID.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 121 733 - Accommodation not contracted. Hotel could Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not be added correspond to legal entity with id xxx. Legal entity xxx is not allowed RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to add properties in country{{#fas: YZcog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Please contact your account manager''' Contact Booking.com support COM > SPECIFIC ROOM CONTENT and have all countries you are active in update the Room Type to your Partner Card (LEID)an appropriate setting. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''This SPO Hotel class="headline-collapse" > Code 733 - Invalid checkin/checkout</div><div class="mw-collapsible-content">No checkin or checkout allowed times, has not given invoice details or signed contract''' You need to finalize your contractual relations with been set in Booking.com. Check Login to the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you extranet and go to do contract Booking.com supportProperty tab > Policies > Guest information, enter the details.</div></div>
=Update Content to Booking.com=
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the property or room you want to update. #Click on the "View content sent to Booking.com" link to see what will send.#Go If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Manage Content" buttonUpdate to Booking. #Click "Propertycom" , select what you want to update the content for the property or on "Roomsend and click " to update the content for the room. Then select "Update at Booking.comConfirm".
Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content sent to Booking.com" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
=Disconnect=
PARKING_VALET
PARKING_DISABLED <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
EV_CHARGER
ENSUITE
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