Difference between revisions of "Booking.com: Create Booking.com Rate Plans in Beds24"

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[[Category:Channel Manager]]
 
[[Category:Channel Manager]]
 
[[Category:Booking.com]]
 
[[Category:Booking.com]]
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[[Category:Set up Instructions]]
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[[Category:Troubleshooting]]
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<div class="heading">Booking.com: Create Rate Plans</div>
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<div class="heading">Booking.com: Manage and Create Rate Plans</div>
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  This page is about the menu SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS.
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  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS and explains how to create or manage Booking.com rate plans from Beds24.
  
 
__TOC__
 
__TOC__
 +
=Summary=
 +
<div class="summarybox">
 +
'''You can only map rate plans which show when you click on "Get Codes"''' If you want to create new rate plans or make changes to rate plans you dan do this directly in Beds24.
  
−
The price sent to Booking.com is a room price for the full occupancy.
+
Beds24 supports '''Occupancy Pricing (OBP)'''  with Booking.com so you only need additional Booking.com rate plans if you want to offer additional pricing options for example a refundable and non-refundable option
  
−
Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be exported to Booking.com.  
+
Each Booking.com '''rate plan needs to be mapped'''  to a price in Beds24.  
  
−
If you want to send a single price and a room price you need to ask Booking.com to activate the single price option for you. In this case you do not need an additional rate plan.
+
If you have multiple rate plans you would normally map your standard rate plan in  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM and your additional rate plans directly in the price.  
  
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If you need prices for more occupancy levels or for example a non-refundable rate or your rate plan contains meals you can create additional rate plans
+
</div>
 +
 
 +
=Booking.com Pricing Models=
 +
 
 +
Our connection with Booking.com supports these pricing models:
 +
 
 +
1. '''Per Occupancy Pricing (OBP)'''  RECOMMENDED - If your Booking.com Rate Type is Per Occupancy Pricing a price for each occupancy defined in Beds24 can be sent. Set the Booking.com Rate Type to '''Per Occupancy Pricing'''. 
 +
 
 +
<span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  If you only want to send one price per day, this can still be achieved with OBP, set a price for Max Occupancy in your Rate/Daily Price and the same price will be sent for all occupancy.
 +
 
 +
2. '''Per Day Pricing (Standard)''' -  If your Booking.com Rate Type is "Per Day Pricing / Standard" you will need a price for the maximum room occupancy.  If you want to send an additional  "Single" price Booking.com needs to activate the single price option. After this is done you can set the Booking.com Rate Type to '''Per Day Pricing + Single'''. 
 +
 
 +
3. '''Derived Prices (RLO)''' -  If Booking.com has set up derived (RLO) prices they calculate prices for different occupancies from one standard price sent from Beds24.  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> If your pricing model is RLO (derived prices) only Booking.com  can change rate plans. Contact Booking.com support or change to Occupancy Pricing.
 +
 
 +
 
 +
To '''set/change''' your "Booking.com Rate Type", go to {{#fas:cog}} (SETTINGS)  > CHANNEL MANAGER > BOOKING.COM > MAPPING > "BOOKING.COM RATE TYPE".
 +
 +
<span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  To find the Rate Type set at Booking.com go to {{#fas:cog}} (SETTINGS)  > CHANNEL MANAGER > BOOKING.COM  > MAPPING, click on "Get the Booking.com Room and Rate Codes for this Property Code", then check for the details
 +
 
 +
*<pricing type="Standard" - this confirms - Per Day Pricing
 +
*<pricing type="OBP" - this confirms - Per Occupancy pricing
 +
*<pricing type="RLO" - this confirms - Derived Pricing
 +
 
 +
 
 +
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>  Booking.com does not support occupancy pricing for dorms. If you have dorms log into your Booking.com account and change your pricing model to "Standard" and set the "Booking.com Rate Type" in {{#fas:cog}} (SETTINGS)  > CHANNEL MANAGER > BOOKING.COM to "Per Day Pricing".
 +
 
 +
For '''dorms''' Booking.com requires the bed price be sent to them as the room price. Therefore they do not accept a single price for a dorm. Make sure you set  "Booking.com Rate Type"= Per Day Pricing.
 +
 
 +
= Add a rate plan =
 +
If you need prices additional prices for example a non-refundable rate or your rate plan contains meals you can create additional rate plans.
 +
 
 +
Go to  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.
  
−
== Add rate plan ==
 
 
*Click on "Add new rate plan".
 
*Click on "Add new rate plan".
−
*Enter a speaking name for your rate plan .
+
*Enter a speaking name for your rate plan.
 
*Click on "Confirm".
 
*Click on "Confirm".
 
*Set the "Max Occupancy", "Cancel Penalty Code" (cancellation policy), "Guarantee Payment Type" and "Meal Plan Code".
 
*Set the "Max Occupancy", "Cancel Penalty Code" (cancellation policy), "Guarantee Payment Type" and "Meal Plan Code".
  
−
  Note: To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
+
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png . Then try again.
  
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== Map rate plan ==
+
= Map rate plan =
−
Create a daily price or rate in Beds24 which can contain additional restrictions like days in advance, minimum stay, days of the week on which the rate plan is available.  
+
Create a Daily Price or Fixed Price in Beds24 which can contain additional restrictions like days in advance, minimum stay, days of the week on which the rate plan is available.  
  
−
Click on "Get Codes" in the "Channels" tab or section of the daily price or rate and enter the Booking.com rate plan for this daily price or rate.
+
Click on "Get Codes" in the "Channels" tab or section of the price and select the Booking.com rate plan for this daily price or rate from the 'Get Codes' list.  
  
 
For more information use  [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|these instructions]].
 
For more information use  [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|these instructions]].
  
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== Add or manage promotions==
+
= Edit rate plan =
−
Rate plans are not used for promotions. If you want to set up a promotion Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM->PROMOTIONS to manage promotions.
+
 
 +
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.
  
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== Edit rate plan ==
+
*Click on "Edit" next to the rate plan you want to edit.  
−
*Click on "Edit" next tho the rate plan you want to edit.  
 
 
*Change the settings.
 
*Change the settings.
 
*Click "Save".
 
*Click "Save".
  
−
  NOTE: When you edit a rate plan all settings which were made for it in the Booking.com extranet will get lost.  
+
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> When you edit a rate plan all settings which were made for it in the Booking.com extranet will be removed.
 +
 
 +
== Policy Overrides ==
 +
 
 +
*Set the Start and End date of the override period, then the Policy to be applied during the period.
 +
*Select the available Policy from the drop down list.
 +
 
 +
= Deactivate rate plan =
 +
 
 +
Go to  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.
  
−
== Deactivate rate plan ==
 
 
*Click on "Edit" next to the rate plan you want to deactivate
 
*Click on "Edit" next to the rate plan you want to deactivate
 
*Change the settings for "Active" to NO.
 
*Change the settings for "Active" to NO.
 
*Click "Save".
 
*Click "Save".
  
−
  NOTE: Booking.com will not allow you to send prices to deactivated rate codes. If you receive error messages remove the incative rate plan in your daily prices, rates and in SETTINGS->CHANNEL MANAGER-BOOKING.COM.
+
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Booking.com will not allow you to send prices to deactivated rate codes. If you receive error messages remove the inactive rate plan in your daily prices, rates and in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > MAPPING.
  
−
== Delete rate plan ==
+
= Delete rate plan =
 
Log into your Booking.com extranet if you need to delete a rate plan.
 
Log into your Booking.com extranet if you need to delete a rate plan.
  
 +
= Add or manage promotions=
 +
Rate plans are not used for promotions. If you want to set up a promotion Go to{{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > BOOKING.COM > PROMOTIONS to manage promotions.
  
 
= Common Errors =
 
= Common Errors =
 
  '''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
 
  '''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
−
  The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.
+
  The property is not activated for the use of the content API.
 +
Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
 +
 
 +
'''Restricted. Defined policy code is not available for this hotel'''
 +
The cancellation policy you want to use has not been activated for the property. Log into your Booking.com account and activate the cancellation policy. Then try again.

Latest revision as of 15:12, 10 October 2024

Booking.com: Manage and Create Rate Plans
This page is about the menu  (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS  and explains how to create or manage Booking.com rate plans from Beds24.

1 Summary

You can only map rate plans which show when you click on "Get Codes" If you want to create new rate plans or make changes to rate plans you dan do this directly in Beds24.

Beds24 supports Occupancy Pricing (OBP) with Booking.com so you only need additional Booking.com rate plans if you want to offer additional pricing options for example a refundable and non-refundable option

Each Booking.com rate plan needs to be mapped to a price in Beds24.

If you have multiple rate plans you would normally map your standard rate plan in (SETTINGS) CHANNEL MANAGER > BOOKING.COM and your additional rate plans directly in the price.

2 Booking.com Pricing Models

Our connection with Booking.com supports these pricing models:

1. Per Occupancy Pricing (OBP) RECOMMENDED - If your Booking.com Rate Type is Per Occupancy Pricing a price for each occupancy defined in Beds24 can be sent. Set the Booking.com Rate Type to Per Occupancy Pricing.

If you only want to send one price per day, this can still be achieved with OBP, set a price for Max Occupancy in your Rate/Daily Price and the same price will be sent for all occupancy.

2. Per Day Pricing (Standard) - If your Booking.com Rate Type is "Per Day Pricing / Standard" you will need a price for the maximum room occupancy. If you want to send an additional "Single" price Booking.com needs to activate the single price option. After this is done you can set the Booking.com Rate Type to Per Day Pricing + Single.

3. Derived Prices (RLO) - If Booking.com has set up derived (RLO) prices they calculate prices for different occupancies from one standard price sent from Beds24. If your pricing model is RLO (derived prices) only Booking.com can change rate plans. Contact Booking.com support or change to Occupancy Pricing.


To set/change your "Booking.com Rate Type", go to (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > MAPPING > "BOOKING.COM RATE TYPE".

To find the Rate Type set at Booking.com go to (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > MAPPING, click on "Get the Booking.com Room and Rate Codes for this Property Code", then check for the details

  • <pricing type="Standard" - this confirms - Per Day Pricing
  • <pricing type="OBP" - this confirms - Per Occupancy pricing
  • <pricing type="RLO" - this confirms - Derived Pricing


Booking.com does not support occupancy pricing for dorms. If you have dorms log into your Booking.com account and change your pricing model to "Standard" and set the "Booking.com Rate Type" in (SETTINGS) > CHANNEL MANAGER > BOOKING.COM to "Per Day Pricing".

For dorms Booking.com requires the bed price be sent to them as the room price. Therefore they do not accept a single price for a dorm. Make sure you set "Booking.com Rate Type"= Per Day Pricing.

3 Add a rate plan

If you need prices additional prices for example a non-refundable rate or your rate plan contains meals you can create additional rate plans.

Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.

  • Click on "Add new rate plan".
  • Enter a speaking name for your rate plan.
  • Click on "Confirm".
  • Set the "Max Occupancy", "Cancel Penalty Code" (cancellation policy), "Guarantee Payment Type" and "Meal Plan Code".

To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png . Then try again.

4 Map rate plan

Create a Daily Price or Fixed Price in Beds24 which can contain additional restrictions like days in advance, minimum stay, days of the week on which the rate plan is available.

Click on "Get Codes" in the "Channels" tab or section of the price and select the Booking.com rate plan for this daily price or rate from the 'Get Codes' list.

For more information use these instructions.

5 Edit rate plan

Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.

  • Click on "Edit" next to the rate plan you want to edit.
  • Change the settings.
  • Click "Save".

When you edit a rate plan all settings which were made for it in the Booking.com extranet will be removed.

5.1 Policy Overrides

  • Set the Start and End date of the override period, then the Policy to be applied during the period.
  • Select the available Policy from the drop down list.

6 Deactivate rate plan

Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.

  • Click on "Edit" next to the rate plan you want to deactivate
  • Change the settings for "Active" to NO.
  • Click "Save".

Booking.com will not allow you to send prices to deactivated rate codes. If you receive error messages remove the inactive rate plan in your daily prices, rates and in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING.

7 Delete rate plan

Log into your Booking.com extranet if you need to delete a rate plan.

8 Add or manage promotions

Rate plans are not used for promotions. If you want to set up a promotion Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > PROMOTIONS to manage promotions.

9 Common Errors

Code 497 - Authorization error. Access denied while trying to update hotel xyz
The property is not activated for the use of the content API. 
Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png

Restricted. Defined policy code is not available for this hotel
The cancellation policy you want to use has not been activated for the property. Log into your Booking.com account and activate the cancellation policy. Then try again.
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