Stripe Payment Request: Difference between revisions
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[[Category:How to]] | [[Category:How to]] | ||
[[Category:Payments]] | [[Category:Payments]] | ||
<div class="heading">Stripe - Send a Payment Request to your guests to make a payment</div> | |||
This page explains how to send a payment request to the guest to make a payment. | This page is about the menu {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and explains how to send a payment request to the guest to make a payment. | ||
__TOC__ | __TOC__ | ||
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=Set up= | =Set up= | ||
== | <div class="mw-collapsible mw-collapsed"> | ||
<div class="headline-collapse" > | |||
Step 1: Setup Stripe Account | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and set: | Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and set: | ||
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*'''Title''' - Customise the title for this payment option. | *'''Title''' - Customise the title for this payment option. | ||
*'''Instruction''' - Create an optional description to appear next to the Stripe pay now button. | *'''Instruction''' - Create an optional description to appear next to the Stripe pay now button. | ||
</div></div> | |||
== | <div class="mw-collapsible mw-collapsed"> | ||
<div class="headline-collapse" > | |||
Step 2: Create Auto Actions | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS | Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS and click '''Create New Action''' to create them. | ||
You can setup multiple auto actions to collect different amounts at different times. | You can setup multiple auto actions to collect different amounts at different times. | ||
Depending on when you want to collect the payments, deposit on booking, collect a payment after the cancellation period, collect a payment before they arrive. | Depending on when you want to collect the payments, deposit on booking, collect a payment after the cancellation period, collect a payment before they arrive. | ||
'''Auto Action 1 - Send Payment Request for the deposit ''' | |||
Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations. | Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations. | ||
Trigger tab: | Trigger tab: | ||
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*Booking Source | *Booking Source | ||
**Booking Source = | **Booking Source =All (this will apply to all bookings, direct, manual and channels). If you want to have different auto actions/rules for direct bookings -v- channel bookings, then select ‘Direct’ this will include manually created bookings and booking page bookings. | ||
*Booking Conditions | *Booking Conditions | ||
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Dear [GUESTNAME], | Dear [GUESTNAME], | ||
To confirm your booking,a deposit of 25% is required for your stay at [PROPERTYNAME]. | To confirm your booking, a deposit of 25% is required for your stay at [PROPERTYNAME]. | ||
Please use the link below to make a payment. | Please use the link below to make a payment. | ||
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*Booking Info Text = Enter the description/text to show in for the Booking Info Code. | *Booking Info Text = Enter the description/text to show in for the Booking Info Code. | ||
'''Auto Action 2 - Send Payment Request for deposit after cancellation period expires. ''' | |||
Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations. | Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations. | ||
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You only collect a payment from the guest after the 30 days cancellation period has expired. | You only collect a payment from the guest after the 30 days cancellation period has expired. | ||
Trigger tab: | Trigger tab: | ||
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*Booking Source | *Booking Source | ||
**Booking Source = | **Booking Source =All (this will apply to all bookings, direct, manual and channels). If you want to have different auto actions/rules for direct bookings -v- channel bookings, then select ‘Direct’ this will include manually created bookings and booking page bookings. | ||
*Booking Conditions | *Booking Conditions | ||
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Booking Info tab: Optional, for information and reporting | Booking Info tab: Optional, for information and reporting | ||
*Booking Info Code = PAYREQ (for example enter the value - use one word only) | *Booking Info Code = PAYREQ (for example enter the value - use one word only) | ||
*Booking Info Text = Enter the description/text to show in for the Booking Info Code. | *Booking Info Text = Enter the description/text to show in for the Booking Info Code. | ||
</div></div> | |||
=Credit Card details at Stripe= | |||
The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged. | |||
Multiple cards can be sent for each Stripe customer and a specific one selected when charging. | |||
Stripe will only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24. | |||
Info Codes in the "Info" tab of the booking show you which action was performed. | |||
{| class="wikitable" | |||
! scope="col"| Code | |||
! scope="col"| Use | |||
|- | |||
|CARDTOSTRIPE | |||
| card details were sent to Stripe | |||
|- | |||
|STRIPEPAYMENT | |||
| payment imported from Stripe | |||
|- | |||
|STRIPEFAIL | |||
| card could not be sent to Stripe | |||
|- | |||
|CARDEXPIRES | |||
| added when the card expires before check-in | |||
|- | |||
|STRIPEAUTHORIZE | |||
| payment has been authorised by Stripe | |||
|- | |||
|STRIPEREFUND | |||
| refund has been processed at Stripe | |||
|- | |||
|CARDFAILSTRIPE | |||
| card has failed at Stripe, see the note for reason | |||
|- | |||
|} | |||