Marriott: Difference between revisions
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This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to list and connect with Homes & Villas by Marriott International. | This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to list and connect with Homes & Villas by Marriott International. | ||
Homes & Villas by Marriott | Homes & Villas by Marriott Bonvoy (HVMB) is an expertly curated collection of vacation rentals backed by the world’s largest hospitality company that provides travellers access to thousands of private homes. | ||
Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety. | Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety. | ||
<embedvideo service="youtube"> https://youtu.be/nkcVXbHO3S4</embedvideo> | |||
= Capabilities = | = Capabilities = | ||
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= Limitations = | = Limitations = | ||
*Marriott bookings have a minimum stay of 2 nights, prices for 1 night will not be sent to Marriott. | |||
*Marriott only works with property managers not with individual properties. | *Marriott only works with property managers not with individual properties. | ||
*Bookings imported from | *Bookings imported from HVMB will not have detailed fee or tax information. They will only have the type type and total value of the fee/tax, no descriptive information. | ||
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy. | |||
=List on Homes & Villas by Marriott International= | =List on Homes & Villas by Marriott International= | ||
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= Before you connect = | = Before you connect = | ||
==Prices== | ==Prices== | ||
*We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or | *We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or Fixed Prices. | ||
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy. | |||
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | ||
*You can set a multiplier to mark your price up or down. | *You can set a multiplier to mark your price up or down. | ||
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<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay.. | <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay.. | ||
If you use | If you use Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent. | ||
If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send. | If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send. | ||
The "Min Stay" and "Max Stay" set in the calendar will | The "Min Stay" and "Max Stay" set in the calendar will send. | ||
Daily Prices or | Daily Prices or Fixed Prices will send. | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> When sending different prices for different length of stay (LOS), the room restriction strategy {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP must be set to "Stay through". The restriction strategy "Arrival" may not calculate the correct pricing after the first night. | |||
==Bookings== | ==Bookings== | ||
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= What you need= | = What you need= | ||
To use the connection you will need to sign up with Marriott Homes & Villas. | To use the connection you will need to sign up with Marriott Homes & Villas [https://partners.homes-and-villas.marriott.com/s/cp-company-interest-form?i=a018a00000x4d0k here:]. | ||
If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings. | If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings. | ||
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'''Step 3: Enter channel specific content''' | '''Step 3: Enter channel specific content''' | ||
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information. | Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information. Line breaks can be used. | ||
'''Step - Check if your content meets Marriotts requirements''' | '''Step - Check if your content meets Marriotts requirements''' | ||
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= Update existing listings on Marriott= | = Update existing listings on Marriott= | ||
Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click " | Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Send to Marriott" then select what they want to update. | ||
=Content= | =Content= | ||
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WIDE_HALLWAY_CLEARANCE | WIDE_HALLWAY_CLEARANCE | ||
= Troubleshooting = | = Promotions = | ||
This feature allows you to create discounts for any of your HVMB listings. | |||
Once a promotion has its status enabled, clicking save will send the promotion to your Marriott listing where it will be available immediately. | |||
= Troubleshooting and common errors= | |||
''RoomSettings array cannot be missing or empty''' | |||
You need to define which beds you provide in your bedrooms. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP then click on "edit bedrooms" and set your bedrooms and bed configuration for each. | |||
''Cancellation Policy Category can not be blank'' | |||
''Account is no longer connected to beds24'' | |||
You may have invalid Marriott Listing IDs, please contact support and ask to have them deleted | |||
= Disconnect = | = Disconnect = | ||
Set "Publish" = No in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT to take your listing offline. | Set "Publish" = No in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT, then under MARRIOTT > MAPPING click the "Send to Marriott" button and confirm to take your listing offline. | ||
Set "Enable" = Disable | Set "Enable" = Disable in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > MAPPING Beds24 will then stop data exchange. | ||
If you want to terminate the cooperation with Marriott please contact Marriott support. | If you want to terminate the cooperation with Marriott please contact Marriott support. | ||