Managing Business Disruptions: Difference between revisions
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==Accept requests only instead of confirmed direct bookings== | ==Accept requests only instead of confirmed direct bookings== | ||
In {{#fas:cog}} (SETTINGS) | In {{#fas:cog}} (SETTINGS) BOOKING ENGINE you can change your „Booking Type“ to „Request“. This means that guests enquire and you confirm or decline each booking manually. | ||
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> This setting will apply only to direct online bookings. | <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> This setting will apply only to direct online bookings. | ||
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==Attract last-minute and long-term bookers== | ==Attract last-minute and long-term bookers== | ||
If you suffer from a lack of tourist demand consider: | If you suffer from a lack of tourist demand consider: | ||
*removing or reducing minimum days until check-in rules set in your | *removing or reducing minimum days until check-in rules set in your Daily Prices and Fixed Prices and same day booking cut off in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES to allow last minute bookings. | ||
*Attracting long-term stays with long-stay discounts. | *Attracting long-term stays with long-stay discounts. | ||
==Make sure guests can book for next year== | ==Make sure guests can book for next year== | ||
While cancelling their next trips many guests are already booking ahead even for next year. Open up for sale by adding prices for more than a year ahead by adding prices and increasing the "Max Days in Advance" setting when using | While cancelling their next trips many guests are already booking ahead even for next year. Open up for sale by adding prices for more than a year ahead by adding prices and increasing the "Max Days in Advance" setting when using Fixed Prices. If you set "Export data" = 2 years in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER we will send data as far ahead to the channel as they allow. | ||
==Update your website, booking page and listings == | ==Update your website, booking page and listings == | ||
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==Contact previous guests== | ==Contact previous guests== | ||
Use our integration with Mailchimp {{#fas:cog}} (SETTINGS) | Use our integration with Mailchimp {{#fas:cog}} (SETTINGS) MARKETPLACE > MAILCHIMP to automatically update your mailing list. Alternatively you can download bookings as a .csv file to use in another system. | ||
==Automatically adjust prices== | ==Automatically adjust prices== | ||
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=Adjust Channel Manager= | =Adjust Channel Manager= | ||
==Close or reduce availability at channels== | ==Close or reduce availability at channels== | ||
If you accept direct bookings or requests but do not want to sell all rooms or any rooms at OTAs at the moment you can reduce or close availability at the channels via SETTINGS | If you accept direct bookings or requests but do not want to sell all rooms or any rooms at OTAs at the moment you can reduce or close availability at the channels via {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >CHANNEL INVENTORY. Check on the channels web sites that the inventory is actually closed. | ||
==Completely disconnect channels== | ==Completely disconnect channels== | ||
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=Changes in the rate of value added tax= | =Changes in the rate of value added tax= | ||
You change the VAT rate in {{#fas:cog}} (SETTINGS) PROPERTIES > | You change the VAT rate in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTIONS > GENERAL. Also check the VAT for your upsells in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS . | ||
VAT can also be changed via the API (JSON propertyContent). | VAT can also be changed via the API (JSON propertyContent). | ||