Stripe: Difference between revisions
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[[Category: | [[Category:Marketplace]] | ||
[[Category:Payments]] | [[Category:Payments]] | ||
[[Category:Payment_Gateways]] | [[Category:Payment_Gateways]] | ||
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*send payment requests which works for all bookings including bookings made on OTAs | *send payment requests which works for all bookings including bookings made on OTAs | ||
'''Stripe a reliable payment processor that offers the best | '''Beds24's partner Stripe is a reliable payment processor that offers the best and widest range of functionalities'''. With Stripe you can also '''auto charge guest credit cards and virtual cards from OTAs''' when the payments are due. | ||
Beds24 and Stripe together help to automate all your payment processing needs. | Beds24 and Stripe together help to automate all your payment processing needs. | ||
</div> | </div> | ||
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If you set "Save all cards to Stripe" = Yes all credit cards including cards supplied by all channels will be sent directly to Stripe and not stored at Beds24. | If you set "Save all cards to Stripe" = Yes all credit cards including cards supplied by all channels will be sent directly to Stripe and not stored at Beds24. | ||
Credit card details can also be sent manually to Stripe using the send to Stripe button. | |||
Credit card details can also be sent manually to Stripe using the send to Stripe button. '''(Depreciated)''' | |||
[[Image:stripe2.png|600px|link=]] | [[Image:stripe2.png|600px|link=]] | ||
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<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Do not use API keys to connect in live mode, Stripe considers this insecure and will limit functionality. | <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Do not use API keys to connect in live mode, Stripe considers this insecure and will limit functionality. | ||
==Disputes== | |||
When account holders dispute a payment with their bank, they must provide evidence and substantiate their claim. In many cases, the bank's aim is to protect its customers from having to pay for something that they did not authorise or that they believe has been misrepresented or damaged. | |||
As the seller, you have the right to dispute the account holder's claim and provide evidence to support your argument. Stripe has no control over the bank's decision, but our goal is to help you protect yourself from payment disputes. Our best practices provided here are based on our experience in resolving payment disputes. | |||
Here Stripe provides guidance on how to deal with disputes: | |||
*[https://docs.stripe.com/disputes General Information about disputes] | |||
*[https://docs.stripe.com/disputes/best-practices Best practices for disputes] | |||
*[https://docs.stripe.com/disputes/responding How to react to disputes (accept or dispute)] | |||
== Change of Stripe Account == | == Change of Stripe Account == | ||
If you have had to change your Stripe account and have Bookings with Credit Cards already stored/authorised, you will need to clear the initial authorisation so you can send a new card to Stripe. | If you have had to change your Stripe account and have Bookings with Credit Cards already stored/authorised, you will need to clear the initial authorisation so you can send a new card to Stripe. | ||
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==Examples and Use Cases== | ==Examples and Use Cases== | ||
{| class="wikitable" | {| class="wikitable" | ||
! scope="col"| Use Case | ! scope="col"| Use Case | ||
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|[[Stripe_Payment_Schedule |Collect payments with payment schedule]] | |[[Stripe_Payment_Schedule |Collect payments with payment schedule]] | ||
|- | |- | ||
|} | |} | ||
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== Troubleshooting and Issues == | == Troubleshooting and Issues == | ||
'''Pending payment did not trigger''' | |||
Pending payments will not work with the Stripe ApiKey connection method (i.e. test mode). | Pending payments will not work with the Stripe ApiKey connection method (i.e. test mode). | ||
'''Stripe payment form does not show" | |||
It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page (and Stripe form) is in an iFrame unless the following Meta tag is included on the parent page. | It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page (and Stripe form) is in an iFrame unless the following Meta tag is included on the parent page. | ||
<meta http-equiv="x-ua-compatible" content="IE=edge"> | <meta http-equiv="x-ua-compatible" content="IE=edge"> | ||