HostelWorld.com: Difference between revisions
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'''Prices''' | '''Prices''' | ||
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | *We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | ||
*Beds24 can map a different Beds24 | *Beds24 can map a different Beds24 price to each Hostelworld rate code. Currently Hostelworld only supports refundable and non-refundable rates. | ||
*Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the | *Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent. | ||
*If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. | *If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. | ||
*The maximum stay accepted by HostelWorld is 14 days. | |||
'''Private Rooms''' | '''Private Rooms''' | ||
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*Choose the Hostelwrold standard rate for this room and click on it | *Choose the Hostelwrold standard rate for this room and click on it | ||
*When the correct rate plan id has copied to the rate plan id setting. | *When the correct rate plan id has copied to the rate plan id setting. | ||
[[Image:agoda_standard_rate_mapping.png|500px|link=]] | [[Image:agoda_standard_rate_mapping.png|500px|link=]] | ||
[[Media:agoda_standard_rate_mapping.png|view large]] | [[Media:agoda_standard_rate_mapping.png|view large]] | ||
4) Number of Beds | 4) Number of Beds: | ||
*If the room has a double bed, this will be 1 bed, not 2 to match the number of guests. | |||
*select the number of beds in the room if they are different from the Max number of guests. Ensure you set the same number of beds in Beds24 as you have specified at Hostelworld, you can check the details when you click 'Get the HostelWorld.com Room Codes for this Property Code'. | |||
*Click SAVE | |||
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>If the room has a double bed, this will be 1 bed, not 2 to match the number of guests. | |||
5) Activate: | 5) Activate: | ||
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The price paid by the guest is the bed price multiplied by the number of beds in the private room. | The price paid by the guest is the bed price multiplied by the number of beds in the private room. | ||
To send prices to Hostelworld, open Calendar, select the Daily Price you want to send, and scroll down to the Hostelworld section. Click Get Codes, map the correct rate plan code, and save. | |||
If you use multiple Hostelworld rate plan codes, you must create a separate Daily Price for each code and map it individually using Get Codes. | |||
If you have several Daily Prices but do not want all of them to be sent to Hostelworld, open the relevant Daily Price, scroll to the Hostelworld section, uncheck the box, and save. | |||
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'''Incorrect Price, Invalid rate plan(s)''' | '''Incorrect Price, Invalid rate plan(s)''' | ||
You have added a number which is not a valid Hostelworld rate id into the field in the "Channels" tab of a rate/daily price. | You have added a number which is not a valid Hostelworld rate id into the field in the "Channels" tab of a rate/daily price. | ||
*Open your | *Open your fixed prices (Channel Tab) and make sure the correct rate id is selected from the 'get codes' list. | ||
*Open your daily prices (Enable list) and make sure the correct rate id is selected from the 'get codes' list. | *Open your daily prices (Enable list) and make sure the correct rate id is selected from the 'get codes' list. | ||
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct rate id is selected from the 'get codes' list. | |||
'''Missing Rate. Add a rate before adding beds''' | |||
You have a Beds24 Price with a missing Hostelworld rate id or you have rate plans at Hostelworld that have no price. | |||
*Open your fixed prices (Channel Tab) and select the correct rate id from the 'get codes' list. | |||
*Open your daily prices (Enable list) and select the correct rate id from the 'get codes' list. | |||
*Check your rate plans in Hostelworld as they may have expired and a new rate plan id is required for dates in the future. | |||
*Make sure all active rate plans are mapped and have prices. | |||
'''Invalid rate plan(s) for requested property ''' | '''1112 - Rate plan not existing for given roomtypeid''' and '''Invalid rate plan(s) for requested property ''' | ||
You have mapped a rate code which does not exist at Hostelworld | You have mapped a rate code which does not exist at Hostelworld | ||
*Please double check your rates and daily prices and select a valid rate id from the list in 'get codes'. | *Please double check your rates and daily prices and select a valid rate id from the list in 'get codes'. | ||
*Open your rates (Channel Tab) and make sure the correct rate id is selected from the 'get codes' list. | *Open your rates (Channel Tab) and make sure the correct rate id is selected from the 'get codes' list. | ||
*Open your daily prices (Enable list) and make sure the correct booking.com rate id is selected from the 'get codes' list. | *Open your daily prices (Enable list) and make sure the correct booking.com rate id is selected from the 'get codes' list. | ||
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct rate id is selected from the 'get codes' list. | *Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct rate id is selected from the 'get codes' list. | ||
==Notes== | ==Notes== | ||
*The password is a special API password not your regular Hostelword password. Changing the password will break the connection. | *The password is a special API password not your regular Hostelword password. Changing the password will break the connection. | ||
*To sell a complete room at Hostelworld set it to a "Private" room type in their system. | *To sell a complete room at Hostelworld set it to a "Private" room type in their system. We will still send the bed price as per a dorm but Private rooms will only be sold if all the beds in the room are booked together. | ||
We will still send the bed price as per a dorm but Private rooms will only be sold if all the beds in the room are booked together. | *Hostelworld can send credit card details but they will not send a CCV. | ||
*Hostelworld can send credit card details but they will not send a CCV. | |||
==Disconnect== | ==Disconnect== | ||