Airbnb Mapping: Difference between revisions

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!style="text-align:right;" scope="row"|Last Minute Days to Check-in & Discount
!style="text-align:right;" scope="row"|Last Minute Days to Check-in & Discount
| Auto*
| N/A*
| Auto*
| N/A*
| Auto*
| N/A*
|-
|-


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= Limitations =
= Limitations =
*Blocked dates in Airbnb are NOT imported, you need to block in Beds24.  
*<div class="warning">{{#fas:exclamation-triangle}} Blocked dates in Airbnb are NOT imported, you need to block in the Beds24 Calendar.  
*You can only connect listings which are live on Airbnb.  
*You can only connect listings which are live on Airbnb.  
*Listings in properties which Airbnb considers "traditional hospitality" like hotels, Bed & Breakfast rooms and small inns are approved by Airbnb on a case by case basis.  
*Listings in properties which Airbnb considers "traditional hospitality" like hotels, Bed & Breakfast rooms and small inns are approved by Airbnb on a case by case basis.  
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*Airbnb applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking.
*Airbnb applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking.
*Connecting a listing by API is not compatible with internal calendar linking inside Airbnb.
*Connecting a listing by API is not compatible with internal calendar linking inside Airbnb.
*Pre-approval bookings do not show all fees, only the cleaning fee. The others are calculated into the price.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you intend to connect the listing by API and want it linked to another listing you can do that but the linking must be established inside Beds24. Use Beds24 [https://wiki.beds24.com/index.php/Category:Room_Linking_and_Dependencies Dependencies] to manage inventory across multiple listings.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you intend to connect the listing by API and want it linked to another listing you can do that but the linking must be established inside Beds24. Use Beds24 [https://wiki.beds24.com/index.php/Category:Room_Linking_and_Dependencies Dependencies] to manage inventory across multiple listings.


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To manually add or blocked dates click on the suitcase icon in the CALENDAR or on "Add Booking" at the top.
To manually add or blocked dates click on the suitcase icon in the CALENDAR or on "Add Booking" at the top.
*<div class="warning">{{#fas:exclamation-triangle}} Blocked dates in Airbnb are NOT imported, you need to block in the Beds24 Calendar.


If you do not need the actual booking you can adjust the availability in the CALENDAR in the row "Inventory".  The number shows rooms remaining to sell. They can be edited to quickly change your availability. Double-click to open a pop-up and save the changes. (it is only possible to lower the number based on the value in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP "Quantity of this type" and any existing bookings).
If you do not need the actual booking you can adjust the availability in the CALENDAR in the row "Inventory".  The number shows rooms remaining to sell. They can be edited to quickly change your availability. Double-click to open a pop-up and save the changes. (it is only possible to lower the number based on the value in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP "Quantity of this type" and any existing bookings).


Airbnb collects the payment from your guest. Channel collect payments will be shown in the booking invoice if {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER under “Channel Collect Invoice”  is set to import them. If you want to import the "Expected Payout amount"  or the "Expected Payout and actual payment" from Airbnb you need to set this in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER under "Airbnb" "Invoice".
Airbnb collects the payment from your guest. Channel collect payments will be shown in the booking invoice if {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER under “Channel Collect Invoice”  is set to import them. If you want to import the "Expected Payout amount"  or the "Expected Payout and actual payment" from Airbnb you need to set this in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER under "Airbnb" "Invoice". See the details here  [https://wiki.beds24.com/index.php/Setting/ownersairbnbxmlinvoice Airbnb Invoice]


By changes or updates of an existing booking, Airbnb will not dynamically update the cost for extra guests if a reservation alteration is initiated by either the host or the guest.
By changes or updates of an existing booking, Airbnb will not dynamically update the cost for extra guests if a reservation alteration is initiated by either the host or the guest.
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<div class="mw-collapsible-content">
<div class="mw-collapsible-content">
Click "Connect" and select the corresponding listing to this room to make the connection.  
Click "Connect" and select the corresponding listing to this room to make the connection.  
*<div class="warning">{{#fas:exclamation-triangle}} Blocked dates in Airbnb are NOT imported, you need to block in the Beds24 Calendar.
Go to CALENDAR and update any blocked dates (not bookings) before you complete the connection.


If you have changed the sync type to "Everything" you need to press SAVE before connecting.
If you have changed the sync type to "Everything" you need to press SAVE before connecting.
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[[File:Airbnb_Synctyp_Everything.mp4|640px]]
[[File:Airbnb_Synctyp_Everything.mp4|640px]]
</div></div>
<div class="mw-collapsible mw-collapsed">
<div  class="headline-collapse" >
Step 7: Setup Airbnb Invoicing and how the charges and payments are imported.
</div>
<div class="mw-collapsible-content">
You can select the information imported for Airbnb bookings.
Airbnb collects the payment from your guest.
Channel collect payments will be shown in the booking invoice if {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under “Channel Collect Invoice” is set to import them.
If you want to import the "Expected Payout amount" or the "Expected Payout and actual payment" from Airbnb you need to set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under "Airbnb" "Invoice".
See the details in this page [https://wiki.beds24.com/index.php/Setting/ownersairbnbxmlinvoice Airbnb Invoice]
</div></div>
</div></div>


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<div class="mw-collapsible mw-collapsed">
<div class="mw-collapsible mw-collapsed">
<div  class="headline-collapse" >  
<div  class="headline-collapse" >  
Step 4: Export to Airbnb
Step 4 - Export to Airbnb
</div>
</div>
<div class="mw-collapsible-content">
<div class="mw-collapsible-content">
When your content meets Airbnbs requirements you can click "Export'''.  
When your content meets Airbnbs requirements you can click "Export".
 
Airbnbs New Listing Promotion helps new listings get their first bookings quicker. It applies a 20% discount to the next three bookings. This option is activated by default, but you can opt out before sending.


Airbnbs new listing promotion helps you to get your first bookings quicker. It allows hosts to easily apply a 20% discount. This option is activated by default but you can opt out (not recommended) before sending.
After the listing has been exported, you can manage the New Listing Promotion in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > PROMOTIONS.
 
The promotion is only available when:
 
* Smart Pricing is turned off
* The listing has fewer than three bookings
 
To activate or remove the promotion, click "Manage" next to the listing.
 
After three bookings, the promotion expires automatically. Promotions do not stack with other discounts. If another discount is set, guests will only receive the New Listing Promotion.
</div></div>
</div></div>


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If you have multiple properties you can set a different message for each property.
If you have multiple properties you can set a different message for each property.
=Manage alterations and cancellations=
On the "Overview" tab of the booking you can
*Manage alteration requests from guests
*Submit alteration requests to guests
*Request cancellations from guests


=Change the Sync Type=
=Change the Sync Type=
If you want to change the sync type all you need to do is change the setting and then press SAVE.
If you want to change the sync type all you need to do is change the setting and then press SAVE.


=Disconnect or terminate the connection=
=Disconnect a listing=
 
*To disconnect a listing to manage it manually go to  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > MAPPING and click on "Disconnect".  
*To disconnect a listing to manage it manually go to  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > MAPPING and click on "Disconnect".  


*Click on "Disconnect" {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > ACCOUNTS.. This will set all your listings in this Airbnb account  to "manual" so you can manage it manually. If you want to update the listing from Beds24 you will need to reconnect it.
If you want to update the listing from Beds24 you will need to reconnect it.
 
If you do not want to use the API connection at all any more also disconnect the account in  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > ACCOUNTS.
 
You can also disconnect your Airbnb account from Beds24 in Airbnb. Log into your Airbnb account and go to ACCOUNT > PRIVACY AND SHARING > SERVICES and remove the Channelsync app.


<div class="warning">{{#fas:exclamation-triangle}} When a listing is disconnected Airbnb resets some values to their defaults:
<div class="warning">{{#fas:exclamation-triangle}} When a listing is disconnected Airbnb resets some values to their defaults:
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If you do not want these values you will need to change them. If reconnect a listing in Beds24 press "Update" after you reconnected to push the values from Beds24.  
If you do not want these values you will need to change them. If reconnect a listing in Beds24 press "Update" after you reconnected to push the values from Beds24.  
</div>
</div>
=Disconnect or terminate the connection=
*Click on "Disconnect" {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > ACCOUNTS.. This will set all your listings in this Airbnb account  to "manual" and disconnect your Airbnb account from Beds24 so you can manage them manually.
You can also disconnect your Airbnb account from Beds24 in Airbnb. Log into your Airbnb account and go to ACCOUNT > PRIVACY AND SHARING > SERVICES and remove the Channelsync app.


=Options for the sync types=
=Options for the sync types=
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The "Min Stay" set in the Calendar, Daily Prices or Fixed Prices will send.
The "Min Stay" set in the Calendar, Daily Prices or Fixed Prices will send.


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> When sending different prices for different length of stay (LOS), the room restriction strategy in {{#fas:cog}} (SETTINGS)  > PROPERTIES > ROOMS > SETUP must be set to "Stay through". The restriction strategy "Arrival" may not calculate the correct pricing after the first night.
<div class="warning">{{#fas:exclamation-triangle}} When sending different prices for different length of stay (LOS), the room restriction strategy in {{#fas:cog}} (SETTINGS)  > PROPERTIES > ROOMS > SETUP must be set to '''Stay through'''. The restriction strategy "Arrival" may NOT calculate the correct pricing after the first night.
</div>


We can send prices up to 28 days but guests can book longer stays if there are no restrictions. Airbnb will apply the average of the price of 28 days for days 29+.
We can send prices up to 28 days but guests can book longer stays if there are no restrictions. Airbnb will apply the average of the price of 28 days for days 29+.
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===Rate Plans===
===Rate Plans===
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Restriction with Rate plans - Prices upto 1 year only will send with Rate plans, if more than 365 days are required then use Per day pricing or Per Occupancy pricing.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Airbnb DO NOT allow Request bookings with Rate Plans.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> '''Rate plans''' are the pricing model of choice if you want  
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> '''Rate plans''' are the pricing model of choice if you want  
*to offer  a refundable and a non-refundable option and  
*to offer  a refundable and a non-refundable option and  
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*parity with other channels which support rate plans i.e. Booking.com or Expedia.
*parity with other channels which support rate plans i.e. Booking.com or Expedia.


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Restriction with Rate plans - Prices upto 1 year only will send with Rate plans, if more than 365 days are required then use Per day pricing or Per Occupancy pricing.


You can create up to 10 rate plans which can be used for all listings in the Airbnb account. A maximum of 2 rate plans will be displayed to guests at a given time depending on the cancellation policy. Airbnb will display one refundable and another non-refundable rate plan and out of these (a) the lowest and (b) the most flexible rate.
You can create up to 10 rate plans which can be used for all listings in the Airbnb account. A maximum of 2 rate plans will be displayed to guests at a given time depending on the cancellation policy. Airbnb will display one refundable and another non-refundable rate plan and out of these (a) the lowest and (b) the most flexible rate.
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If you have "Early Bird" or "Last Minute" prices which are activated for Airbnb these will automatically send. Airbnb will not mark these as promotions though.
If you have "Early Bird" or "Last Minute" prices which are activated for Airbnb these will automatically send. Airbnb will not mark these as promotions though.


In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set:
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PRICING SETTINGS you can set:
* A discount for 2 or more days, weekly or monthly. Use either the discounts for the number of days or month/week, but not both because the discount per day will override the discount per week/month.
* A discount for 2 or more days, weekly or monthly. Use either the discounts for the number of days or month/week, but not both because the discount per day will override the discount per week/month.
* A discount for "Non Refundable" bookings. If you select a sync type "Limited," you can set a non-refundable discount in your Airbnb extranet.
* Early Bird and Last Minute Discounts which Airbnb will mark as promotions.
* Early Bird and Last Minute Discounts which Airbnb will mark as promotions.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > BOOKING RULES you can set Non refundable discount and the percentage 10%.
* To send the discount for '''Non Refundable''' ensure you select a sync type '''Everything,''' or you can set a non-refundable discount in your Airbnb extranet.


You can also create "Pricing Rules" directly in Airbnb, but we recommend you set all prices in Beds24 to avoid confusion.
You can also create "Pricing Rules" directly in Airbnb, but we recommend you set all prices in Beds24 to avoid confusion.
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*If you want to send taxes click on "Check if you are eligible to send taxes" in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB  > SPECIFIC CONTENT. If Airbnb allows you to send taxes you can set them under "Custom". Please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}}  </span>for "Custom" for  detailed instructions
*If you want to send taxes click on "Check if you are eligible to send taxes" in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB  > SPECIFIC CONTENT. If Airbnb allows you to send taxes you can set them under "Custom". Please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}}  </span>for "Custom" for  detailed instructions


==Permit / Registration/ License==
<div style="display:none">
Permit / Registration/ License
In some locations Airbnb.com require the License/Registration number of the owner. Please also see under "Local legal requirements above"
In some locations Airbnb.com require the License/Registration number of the owner. Please also see under "Local legal requirements above"


If this is required for your property, please go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Permit ID" and enter your details.
If this is required for your property, please go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Permit ID" and enter your details.


Permit IDs in Beds24 are set per property. If you have a different permit Id than the one set for the property you can set a room specific permit as "Custom" value in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.  
Permit IDs in Beds24 are set per property. If you have a different permit Id than the one set for the property you can set a room specific permit as "Custom" value in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.
</div>


=Send and receive messages =
=Send and receive messages =
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The content is sent in the language which is activated as default language for the booking page in  {{#fas:cog}} (SETTINGS)  BOOKING ENGINE > INTERNATIONALIZATION.
The content is sent in the language which is activated as default language for the booking page in  {{#fas:cog}} (SETTINGS)  BOOKING ENGINE > INTERNATIONALIZATION.


If you have activated multiple languages  and entered your descriptions in these we can multiple languages if you set "Allow Multi-Language" = Yes in  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB  > SPECIFIC CONTENT. Please check the context help before changing the setting.  
If you have activated multiple languages  and entered your descriptions in these we can send multiple languages if you set "Allow Multi-Language" = Yes in  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB  > SPECIFIC CONTENT. Please check the context help before changing the setting.  


Following languages are supported by Airbnb and Beds24: Bahasa Indonesia, Catala, Dansk, Deutsch, English. Español, Eλληνικά, Français, Hrvatski, Italiano, Magyar, Nederlands, Norsk, Polski, Português, Suomi, Svenska, Íslenska, Čeština, Русский, עברית, ภาษาไทย, 中文, 日本語 ja
Following languages are supported by Airbnb and Beds24: Bahasa Indonesia, Catala, Dansk, Deutsch, English. Español, Eλληνικά, Français, Hrvatski, Italiano, Magyar, Nederlands, Norsk, Polski, Português, Suomi, Svenska, Íslenska, Čeština, Русский, עברית, ภาษาไทย, 中文, 日本語 ja
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<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>: Airbnb does not support all available features available in Beds24.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>: Airbnb does not support all available features available in Beds24.


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> If you add a crib in a bedroom Airbnb will display the crib as a bed. If you do not want to do this add BED_CRIB in a new line.  
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> If you add a crib in a bedroom Airbnb will display the crib as a bed. If you do not want to do this add CRIB in a new line.  


BATHROOM
BATHROOM
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BABY_BATH
BABY_BATH


BED_CRIB
CRIB


PACK_N_PLAY_TRAVEL_CRIB
PACK_N_PLAY_TRAVEL_CRIB
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<div class="mw-collapsible-content">
<div class="mw-collapsible-content">
  When Airbnb bookings have been marked as "Cancelled by Host" Airbnb will not reopen dates where you have previously cancelled a booking. The dates should be available at all other channels.
  When Airbnb bookings have been marked as "Cancelled by Host" Airbnb will not reopen dates where you have previously cancelled a booking. The dates should be available at all other channels.
</div></div>
<div class="mw-collapsible mw-collapsed">
<div  class="headline-collapse" >
Representative Inventory (Listings on Airbnb only)
</div>
<div class="mw-collapsible-content">
The problem is caused because Airbnb thinks your listing is a multi unit with more than one bookable unit.
This can happen if at any time you had a qty greater than one.
Once it happens, the only way to set it back to a standard listing is to disconnect the listing from Beds24 and then reconnect it.
This is because it is Airbnb policy not to change this listing type while it is connected.
It will then connect immediately as a standard listing with a qty of one and the calendar will sync properly.
</div></div>
<div class="mw-collapsible mw-collapsed">
<div  class="headline-collapse" >
Content changes are not showing in Airbnb
</div>
<div class="mw-collapsible-content">
The problem is caused when you have 'locked_attributes' in Airbnb. The content will be sent to Airbnb, and ignored as the attributes are locked.
To check which attributes are locked, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING, scroll down to the rooms and click 'Content in Airbnb' and search for locked_attributes', login to your Airbnb extranet and unlock the attributes so you can manage them from Beds24.
</div></div>
</div></div>


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<div class="mw-collapsible-content">
<div class="mw-collapsible-content">
Airbnb suspended the account. Please contact Airbnb support about this.
Airbnb suspended the account. Please contact Airbnb support about this.
</div></div>
<div class="mw-collapsible mw-collapsed">
<div  class="headline-collapse" >
You can only accept long-term rentals (30 or more)
</div>
<div class="mw-collapsible-content">
You have selected the 'Feature' = LONG_TERM_RENTERS in {{#fas:cog}} (SETTINGS) PROPERTIES > FEATURES or {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > FEATURES. Remove the Feature then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and click 'UPDATE' for each room/listing.
</div></div>
</div></div>