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'''<span style="color: #7aab0a;" >{{#fas:plus-square}} </span>New Feature: Optimize for Airbnb</span> '''
We've added a new channel management feature called Optimize for Airbnb — designed for properties that already perform well on Airbnb and want to increase their share of bookings on peak dates, without manually blocking calendars or reducing visibility on other channels. Please note that eligibility criteria apply and not all listings will receive opportunities.
When activated, selected dates remain open on Airbnb while other connected channels are temporarily restricted during the booking window. Once the window ends, availability is automatically restored to all channels.
*Fully optional — adjust or disable at any time
*Unsold dates reopen automatically after the booking window ends
For eligibility details and setup instructions, visit our wiki page: [https://wiki.beds24.com/index.php/Optimise_for_Airbnb Optimise for Airbnb:]
June 2nd 2026
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'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span>System (PHP) Upgrade – 27 May 2026'''
We will be performing a planned system upgrade on '''27 May 2026''' during the following window:
'''Upgrade window:''' 07:45–08:15 CEST
'''Expected downtime:''' Approximately 60 seconds
Based on our tests, the actual interruption should be very short '''(around 60 seconds or less)'''. We will aim to time the brief downtime as close to 08:00 as possible. While we do not expect delays, there is always a small chance the process may take longer.
'''Services temporarily unavailable during the downtime'''
*Beds24 Frontend website
*Control panel
*API V1 and V2
*Reseller sites
*Support tools
*Booking Engine
'''Services that will continue to run normally'''
*Auto actions
*Routines
*Webhooks
*Incoming bookings
*Channel connections
*Wiki, forum, and blogs
'''What users will experience'''
If accessing the website or control panel during the downtime:
*They may see a browser message such as “Unable to connect” or “Site unavailable”.
'''For integrations using our API:'''
*Requests made during the downtime will return an error such as “Connection refused”.
'''After the system is back online:'''
*Everything will operate as usual. Users will not need to log in again and should not notice any changes.
May 26th 2026
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'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span>Planned Maintenance - Media Service Upgrade.'''
We are migrating to a new Media service, the option (button) to upload/change pictures to Beds24 has been temporarily disabled.
Once the migration is complete, the Upload button will be enabled again in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES.
There will be no impact to your existing pictures.
May 19th 2026
----
'''<span style="color:#f3bb04;" >{{#fas:award}} </span>11 Years of Excellence: Beds24 designated Booking.com Premier Partner for 2026! {{#fas:trophy}} '''
Beds24 is proud to announce its designation as a Booking.com Premier Partner for the 11th consecutive year! This top-tier status recognizes our long-standing commitment to technical excellence and seamless connectivity. Whether using our full PMS or our specialized 'Channel Management Only' and 'White Label' solutions, our partners benefit from superior reliability, optimized performance with the latest features, and professional scalability. We look forward to another year of driving success together with our dedicated partners at Booking.com.
April 30th 2026
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'''<span style="color:#f3bb04;" >{{#fas:award}}  </span>Flying High Again: Beds24 is once again an Airbnb Preferred+ Software Partner for 2026! {{#fas:trophy}} '''
Beds24 has once again been awarded Airbnb's Preferred+ Software Partner status for 2026 — the highest designation Airbnb grants to its connectivity partners, recognising outstanding technical performance, feature adoption, and connection stability. This continued recognition ensures our customers benefit from superior reliability, early access to the latest Airbnb features, advanced functionality for messaging, automated reviews and content management, as well as priority technical support from Airbnb's API team.
April 17th 2026
----
'''<span style="color: #7aab0a;" >{{#fas:plus-square}} </span>Booking.com API updates</span> '''
'''New functionality for Booking.com Content APIs.'''
It is possible to update your Invoice Settings, '''Invoices Contacts and Reservation Contacts directly from Beds24.'''
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKIN.COM > CONTENT > SPECIFIC PROPERTY CONTENT then add the details to Invoice Settings, Invoices Contacts and Reservations Contacts, then to send an update to Booking.com go to SYNC CONTENT and click 'Update to Booking.com' at the Property level and 'tick' Contacts AND Property Settings from the list of updates. Then send an update.
Another great upgrade is to the '''Fees/Taxes''' you can send to Booking.com from Beds24.
You can now send '''CLEANING FEES (an others) at the ROOM level''', previously for Booking.com these types of fees were at Property level only.
To send the details go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKIN.COM > CONTENT > SPECIFIC ROOM CONTENT (or SPECIFIC PROPERTY CONTENT) then use the Context (?) HELP for the specific fees and extended options, including setting dates.
'''For example'''
*AIRPORTSHUTTLEFEE=12 FROM=2026-03-09 TO=2026-05-31
Also you can now set different Cleaning fees for different periods, say you want to have a higher Cleaning fee in the Summer.
*CLEANINGFEE=250 FROM=2026-03-09 TO=2026-05-31
*CLEANINGFEE=350 FROM=2026-06-01 TO=2026-08-31
*CLEANINGFEE=250 FROM=2026-09-01 (if you do not have a TO date, then this will be the fee until you have another value that changes it.
March 20th 2026
----
'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Training Session with Airbnb:  Mastering Effective Pricing Strategies For Your Success'''
A new training session with Airbnb highlights two effective pricing strategies to improve booking performance:
'''New Listing Discount:''' This can boost early visibility and increase initial conversion by 20-30%. This must be activated directly in Airbnb.
'''Non-refundable Rate:''' This appeals to price-sensitive guests and can increase conversion by 10-15%. This can be managed through Beds24.
For a deep dive into this topic, please refer to our master class video on pricing strategies [https://youtu.be/9q6eb1mOnsg here].
March 13th 2026
----
'''<span style="color: #7aab0a;" >{{#fas:plus-square}} </span>STRIPE Payment Gateway Update</span> '''
Beds24 has released an update to the Stripe connection. You can now collect payments manually in the Charges & payments tab via the STRIPE button and with Pending payments when using 'Stripe Checkout Version' = Embedded.
We have also reinstated the CARDTOSTRIPE info code when guests make a booking via your direct booking page, ensuring Auto actions can trigger on the CARDTOSTRIPE info code.
February 27th 2026
----
'''<span style="color:#f3bb04;" >{{#fas:award}}  </span>On Top of the Game Again: Beds24 is again Elite Partner of Expedia Group for 2026! {{#fas:trophy}}</span> '''
Beds24 has once again been awarded Expedia Group’s Elite Connectivity Partner status for 2026 — an annual recognition given to only 14 top providers worldwide based on the past 12 months of performance. This ensures our customers benefit from highly reliable connectivity, faster access to new Expedia features, and an even stronger collaboration with Expedia Group.
February 24th 2026
----
'''<span style="color:#f3bb04;" >{{#fas:award}}  </span>Beds24 Achieves Vrbo Preferred Partner Status 2026 {{#fas:medal}}</span>'''
Beds24 has once again been recognized as a Vrbo Preferred Partner for 2026. This designation confirms that our connectivity meets Vrbo’s highest standards for technical quality, stability, and integration performance.
A Preferred Partnership with Vrbo ensures that Beds24 users benefit from reliable synchronisation, access to Vrbo’s newest features, fewer errors, and stronger listing performance through high‑quality connectivity.
February 13th 2026
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> Airbnb: Act now to boost your Q1 results! {{#fas:rocket}}</span>'''
Listings with a Non‑Refundable Discount gain ~ 30% more unique views, and guests choosing this option cancelled only 3% of the time — among the lowest rates globally. This means more committed bookers and stronger protection for you, with payouts even if guests cancel — except in specific Airbnb‑defined situations.
In Beds24 go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > BOOKING RULES. You can set your 'Non Refundable Discount' and the percentage you want (≥ 10%).
Set the Sync Type 'Everything' under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and send an update to Airbnb.
Alternatively you can set a non-refundable discount in your Airbnb extranet.
See our wiki page for setup steps: https://wiki.beds24.com/index.php/Airbnb_Mapping#Discounts
February 6th 2026
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span>VRBO Promotions now available'''
VRBO Promotions is now live for all users.
You can create/activate Promotions for VRBO listings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway > PROMOTIONS. Check the [https://wiki.beds24.com/index.php/VRBO_Promotions Help Page:] for the instructions.
This feature helps you boost visibility and attract more bookings.
December 3rd 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #38:  Expedia Group’s latest report, Unpack ’26 - The Trends in Travel! {{#fas:users}}</span>'''
This provides invaluable insights backed by proprietary data from Expedia, Hotels.com, and Vrbo, along with input from 24,000 travelers worldwide and thousands of properties.
By activating these booking channels for your attractive property portfolio, you are contributing significantly. Be sure to leverage this information to improve your business strategies and maximize your success.
Discover more here: [https://www.expedia.com/unpack26 Unpack ’26 - The Trends in Travel Report:]
October 20th 2025
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'''<span style="color: #7aab0a;" >{{#fas:plus-square}} </span>Update VAT value in bookings with Auto actions'''
Beds24 has released a new function in Auto Actions to update the VAT value of the Charge Items in bookings.
See the examples in the Auto action wiki page :- [https://wiki.beds24.com/index.php/Auto_Actions#Modify_description/values_of_an_existing_invoice_item_in_a_booking here]
October 17th 2025
----
'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Webinar with Airbnb:  Airbnb’s 5-star formula to drive reviews'''
Airbnb and Beds24 are collaborating to share with you the latest  tips around performance optimization and hosting on Airbnb.
n this joint webinar specialists from Airbnb we will show you how to optimise your listing for best performance and ranking on Airbnb and how to get more 5star reviews.
Date & Time: October 14th 12:00 am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 6:00pm Bali, 8:00pm Sydney
Watch the recording [https://wiki.beds24.com/index.php/Webinars here].
October 7th 2025
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'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span>Scheduled downtime due to mayor server and security upgrade'''
We are performing a major server and security upgrade which involves enhanced '''security measures for credit card collection and credit card storage ''', a change of '''our IP address''' and upgrades to the '''menu structure'''.
'''Date & Time:  September 23rd, 4:00 AM GMT
'''
'''Expected downtime: ~60 minutes'''
*Booking page & payment requests: Entering card details directly on the checkout page will be deprecated. Instead, details will be collected via a secure external service, settable in the Credit Card payment gateway menu.
*Credit card details collected via the Credit Card payment gateway will only be displayed once and then deleted once viewed. Be sure to store the details securely offline if required.
*Cards collected via the Credit Card payment gateway cannot be auto transmitted to Stripe, if you use your Stripe account for card processing use the Stripe payment gateway to collect the card and not the Credit Card payment gateway.
*Our new IP address will be: 188.34.132.40
If you have whitelisted our IP in your email system or other services, please update it accordingly.
*{{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS to be renamed to MARKETPLACE.
*Reorganization of Payments and Booking Rules menus for better clarity.
For more information on the planned changes please see  [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
16th September 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #37: Benefit from Your Conviction with the Beds24 Affiliate Program ! {{#fas:users}}</span>'''
Beds24's affiliate program is designed for those who are convinced of the effectiveness of Beds24's solutions, allowing them to earn rewards by referring others and acting as advocates for Beds24.
For more detailed information about the program, including how to participate, please visit the relevant wiki page:
* [https://wiki.beds24.com/index.php/Refer_a_Friend Refer a Friend:]
2nd  September 2025
----
We’re excited to announce that Beds24 has joined forces with Visit Group, the leading technology platform for the hospitality, experience, and travel industry in the Nordics.
This partnership enables us to deliver better service, roll out improvements more quickly, and continually elevate your experience with Beds24.
Behind the scenes, we’re already preparing a major infrastructure upgrade set to launch later this year. This isn’t just a routine update — it’s a substantial investment designed to boost performance, speed, and reliability, ensuring smoother automation for all our users.
And there’s more to look forward to: within the next months, we’ll be introducing an integration with a state-of-the-art booking engine, a powerful tool for your direct distribution.
2nd  September 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #36: Phocuswright Insights 2025 - Adapt Your Strategy to Meet Travelers Where They Search and Book! {{#fas:earth}}</span>'''
In 2025, travelers primarily rely on OTAs, search engines, and review sites for booking, with emerging interest in AI-generated recommendations (but still niche). Therefore you should optimize your distribution strategy and your listings across these channels and leverage Beds24’s channel management to remain competitive in this evolving landscape.
For helpful guidance, consult Beds24’s wiki pages. Here are some of them:
* [https://wiki.beds24.com/index.php/Category:Channel_Manager Channel Management:]
* [https://wiki.beds24.com/index.php/Category:Reviews Reviews:]
* [https://wiki.beds24.com/index.php/TripConnect TripAdvisor (TripConnect):]
27th August 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #35: Maximize Revenue by Leveraging the Right Amenities! {{#fas:home}}</span>'''
Research shows that offering popular amenities boosts occupancy, increases revenue, improves guest satisfaction, and listing visibility on major OTAs. Tailoring and marketing amenities to your property's target audience can differentiate your listing and maximize profitability. With summer ending, now is the time to prepare for the upcoming seasons and attract more bookings.
Find out more:
* [https://wiki.beds24.com/index.php/Boost_your_listing%27s_search_ranking#Features_and_Amenities Features & Amenities:]
19th August 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #34: Software Providers for Hospitality & Vacation Rental: Unlock New Opportunities! {{#fas:rocket}}</span>'''
A few weeks ago, we introduced the new Beds24 Marketplace. It's worth exploring periodically, as new partners are added regularly. If you notice a missing integration, feel free to contact the provider directly and encourage them to apply for a partnership.
Find out more:
* [https://beds24.com/control3.php?pagetype=apps Control Panel Apps & Integrations:]
* [https://beds24.com/marketplace.html Beds24 Marketplace:]
11th August 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #33: GAP FILLER - Maximize Revenue by Leveraging Booking Gaps! {{#fas:chart-line}}</span>'''
This week’s focus is on understanding and filling booking gaps, which are unoccupied days between bookings often caused by minimum stay restrictions. Using the Beds24 "GAP FILLER" feature, you can automatically optimize these gaps for increased revenue. For detailed tips on leveraging this feature, read the full blog article and have a look at our wiki page:
* [https://blog.beds24.com/optimize-revenue-by-leveraging-booking-gaps/ Blog article: Optimize Revenue by Leveraging Booking Gaps:]
* [https://wiki.beds24.com/index.php/Sell_Remaining_Single_Nights GAP FILLER:]
28th July 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #32: Optimize Distribution with Smart Channel Activation and Booking Limits! {{#fas:rocket}}</span>'''
Adjust your property distribution strategy by selectively managing channel availability. For more detailed guidance on optimizing your distribution options, explore the following wiki pages:
Here are some relevant wiki pages for you to explore:
* [https://wiki.beds24.com/index.php/Channel_Inventory Channel Inventory:]
* [https://wiki.beds24.com/index.php/Category:Channel_Manager#Can_I_send_different_availability_to_channels%3F Limit availabilities per channel:]
16th July 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #31: Why It Pays for Property Managers to Work with a Payment Provider like Stripe! {{#fas:credit-card}}</span>'''
Integrating payment providers like Stripe with Beds24 streamlines payment processing, offering secure, multi-currency transactions and fraud protection. This reduces manual work, improves cash flow, and enhances guest trust. Overall, it simplifies financial management, boosts security, and encourages repeat bookings for property managers.
Find out more:
* [https://wiki.beds24.com/index.php/Stripe Stripe:]
9th July 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #30: Personalize Guest Communications Using Dynamic Content for Better Customer Focus! {{#fas:bullseye}}</span>'''
Discover how Beds24’s dynamic content features can help you personalize guest communications, from booking confirmations to post-stay messages, enhancing guest experience and loyalty. Learn practical tips on automating personalized messages and integrating third-party tools to elevate your property management.
Here are some relevant wiki pages for you to explore:
* [https://wiki.beds24.com/index.php/Category:Messaging Messaging:]
* [https://wiki.beds24.com/index.php/Template_Variables Template Variables:]
3rd July 2025
----
'''<span style="color:#019cde;“>{{#fas:external-link-square-alt}}  </span> Upgrade to the 'Apps & Integrations' page
As part of our new Beds24 Marketplace approach we have upgraded the general 'Apps & Integrations' menu page. When you go  {{#fas:cog}}  (SETTINGS)  > APPS & INTEGRATION you will find an overview of your activated connections at the top and further down all other available integrations.
<b>More about the Beds24 Marketplace:</b><br>
Our Beds24 Marketplace is a new digital shop window showcasing those tools that have seamless integrations with Beds24, making it easier than ever for you to find compatible solutions.
Our Marketplace simplifies your search by displaying partner tools that work effortlessly with Beds24, helping you streamline operations, expand your capabilities, and customize your property management setup. Whether you're seeking to add complementary services or optimize your workflow, this platform provides a curated selection of integrated solutions.
27th June 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #29: Why Utilizing multi language Support and localization Is Key to Boosting Your Property’s Reach and Guest Satisfaction! {{#fas:earth}}</span>'''
This tip of the week emphasizes the importance of adopting a multilingual and individualised approach across all aspects of your property management and marketing efforts. It's not just about support or content, but about creating an inclusive experience that appeals to an international audience, improves communication, and builds trust. This can boost your property's visibility, attract more diverse guests, and give you a competitive edge.
Please find some of the relevant wiki pages to explore here:
* [https://wiki.beds24.com/index.php/Multilingual_Booking_Page Multilingual Booking Page:]
* [https://wiki.beds24.com/index.php/Template_Variables#Currency_Conversion Currency Conversion:]
* [https://wiki.beds24.com/index.php/Languages Languages:]
* [https://wiki.beds24.com/index.php/Category:Messaging Messaging:]
26th June 2025
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span> Homes & Villas by Marriott Bonvoy: Integration Update 'Promotions' '''
The integration update 'Promotions' allows users of this channel integration to send prices and promotions for a flexible range of dates! Multiple promotions can be applied per booking.
Learn more: [https://wiki.beds24.com/index.php/Marriott#Promotions Homes & Villas by Marriott Bonvoy: 'Promotions']
12th June 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #27: How to Choose the Right Channel Manager for Your Properties! {{#fas:earth}}</span>'''
Choosing the right channel manager is vital for property managers aiming to maximize visibility, streamline operations, and increase bookings across multiple booking channels including their direct bookings. Beds24's channel management solution is based on extensive experience, high-performing connectivities and preferred partnerships with major OTAs like Booking.com, Airbnb, Vrbo and Expedia.
Find out more:
* [https://blog.beds24.com/what-are-the-must-have-channels-for-hotels-and-vacation-rentals/ 'Why Beds24 Customers Say: "Beds24 Provides the Best Channel Manager" ':]
6th June 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #26: Boost Your Bookings and Revenue by Optimizing Your Distribution Channels! {{#fas:rocket}}</span>'''
Besides direct bookings choosing the right OTA channels is crucial for increasing your property's VISIBILITY and REVENUE. Beds24, as a premier partner of all major OTAs like Booking.com, Airbnb, Expedia Group, and Vrbo, has the expertise to guide you through this process.
Check out our latest blog article :
* [https://blog.beds24.com/what-are-the-must-have-channels-for-hotels-and-vacation-rentals/ 'The Must-Have Channels for Hotels and Vacation Rentals']
28th May 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #25: Boost Revenue with Gift Vouchers! {{#fas:gift}}</span>'''
Beds24's gift voucher feature enables property managers and hoteliers to sell customized vouchers through a dedicated customized booking page, allowing guests to easily select, personalize, and purchase gift vouchers. This seamless setup enhances guest experience and boosts sales.
Find out  more:
* [https://wiki.beds24.com/index.php/Gift_Vouchers Gift Vouchers]
22th May 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #24: Manage alterations and cancellations for Airbnb in Beds24! {{#fas:tools}}</span>'''
Beds24 is dedicated to streamlining booking processes and enhancing operational efficiency. The latest update in our Airbnb dashboard introduces useful new tools.
* An "Overview" tab now allows easy management of guest alteration requests.
* Submit alteration requests directly to guests, improving communication.
* Request cancellations from guests, all from a centralized location.
Learn more:
* [https://wiki.beds24.com/index.php/Category:Airbnb#Manage_alterations_and_cancellations Manage Alterations and Cancellations]
14th May 2025
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span> Manage alterations and cancellations for Airbnb in Beds24'''
On the "Overview" tab of the booking you can
*Manage alteration requests from guests
*Submit alteration requests to guests
*Request cancellations from guests
12th May 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #23: Boost Revenue and Delight Guests with Upselling! {{#fas:rocket}}</span>'''
Upselling is a powerful strategy to boost revenue and delight guests. With 'Upsell Items' Beds24 offers a feature to create and manage additional offerings. Learn more:
* [https://wiki.beds24.com/index.php/Upsell_Items Upsell Items]
5th May 2025
----
'''<span style="color: #F3E504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #22: Streamline Your Operations with Custom Dashboards!</span>'''
With Beds24's 'Custom Dashboards', you can enhance your daily operations, create role-specific dashboards, integrate external content or just keep track with the right monitoring!. Learn more:
* [https://wiki.beds24.com/index.php/Category:Dashboard Custom Dashboards]
26th April 2025
----
'''<span style="color: #f3e504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #20:  Enhance Your Vrbo listings for Maximum Visibility and Bookings!</span>'''
As a preferred connectivity partner of all leading OTAs, we’re dedicated to helping you enhance your listings across various distribution channels. Today we want to provide some impactful strategies to improve your Vrbo listings with our latest blog article:
* [https://blog.beds24.com/how-to-boost-your-lisitings-on-vrbo/ How to boost your listings on Vrbo]
9th April 2025
----
'''<span style="color: #7aab0a;" >{{#fas:clipboard-list}} </span>Beds24 Customer Survey "Features & Integrations": Your feedback is essential! </span>'''
Please take a moment to complete this quick survey about the features and integrations of Beds24. Your insights will help us enhance our service and better meet your needs. Thank you for your valuable input.
[https://forms.gle/dnGqXQigM4BMjRBw8 Click here to open the survey]
25th March 2025
----
'''<span style="color:#f3bb04;" >{{#fas:award}}  </span> Beds24 Earns "Seamless Experience Product" Badge from Booking.com '''
Beds24 has been awarded the prestigious "Seamless Experience Product" Badge from Booking.com, a recognition granted to few partners worldwide! This highlights our commitment to providing you and your guests with an enhanced integration and smoother experience. We are thrilled to be among such esteemed partners for the sake of you, our channel management users and valued customers.
24th March 2025
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'''<span style="color: #f3e504;" >{{#fas:lightbulb}} </span> TIP OF THE WEEK #18:  Enhance Guest Experience with Guest Guides & Auto Action!</span>'''
Enhance your guest experience by setting up personalized Guest Guides and automating their delivery through Auto Actions. You can find relevant advice on this in our help pages. Learn more:
* [https://wiki.beds24.com/index.php/Guest_Guide Guest Guide]
24th March 2025
----
'''<span style="color: #f3e504;" >{{#fas:lightbulb}} </span>  TIP OF THE WEEK #17: Use Agent Prices to Boost Strategy for Special Target Groups!</span>'''
Customize pricing for target groups, such as Closed User Groups (Corporate Deals), Reseller Partnerships, and Special Events. To create dedicated agent pages, you'll need to set up Agent Prices first. Learn more:
* [https://wiki.beds24.com/index.php/Category:Agents Special prices and booking page for agents]
* [https://wiki.beds24.com/index.php/Invoicees Assign some or all of the invoice items to a specific invoicee]
10th March 2025
----
'''<span style="color: #f3e504;" >{{#fas:lightbulb}} </span>  TIP OF THE WEEK #16: Maximizing Occupancy and Revenue with a Smart Distribution Strategy!</span>'''
A strong distribution strategy is vital for success in hospitality and short-term rentals. Leverage diverse booking channels to boost occupancy and revenue.
Adjust your inventory and set calendar prices with a multiplier here:
* [https://wiki.beds24.com/index.php/Channel_Inventory Adjust inventory sent to channels]
* [https://wiki.beds24.com/index.php/Setting_Prices_for_Booking_Channels#Price_Multiplier Adjust calendar prices with a multiplier for booking channels]
3rd March 2025
----
'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Webinar:  Ask me anything about Auto Actions</span>'''
This webinar is all about Auto Actions. We will show you best practices for Auto Actions and answer all your questions.
Date & Time: February 26th 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)
Watch the recording [https://wiki.beds24.com/index.php/Webinars here].
24th February 2025
----
'''<span style="color:#019cde;“>{{#fas:external-link-square-alt}}  </span> Refresh Booking List with customization and bulk action options'''
The List view for bookings (BOOKINGS > LIST) has been upgraded. You can now
*Perform bulk changes to modify multiple bookings in one go
*Choose which columns you want to see in the list
*Change the order of the columns
*Create and save multiple views
For instuctions on the new options go to BOOKINGS > LIST and click on HELP in the top right.
20th February 2025
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span> Discount Promotion on Vrbo'''
If your are using Occupancy Pricing with Vrbo weekly and monthly discounts will now get highlighted on your Vrbo listing with a strikethrough.
18th February 2025
----
'''<span style="color:#f3bb04;" >{{#fas:award}}  </span>Beds24 namend an Expedia Elite Partner for the fifth year in a row '''
Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners'. We are proud to be amongst Expedias top-performing partners.
February 13th 2025
----
'''<div class="warning">{{#fas:exclamation-triangle}} Changes to Google Hotel Ads on February 5th: Action Required</div>  '''
Google has made sigificant changes to Hotel Ads.
'''If you are using Googles Free Booking links''' or '''Google for Vacation Rentals''' there is no change. These will work as before.
'''If you are bidding via Beds24''': Google will discontiue this method. Paid hotel ads can now only be placed via the Google Ads Centre.  We have developed a connection to Google Ads Center which will allow you to connect your Beds24 account to Google to send your live prices and avaialbility for paid ads. [https://wiki.beds24.com/wikiDE/index.php/Google_Hotel_Ads#Google_Hotel_Ads_f.C3.BCr_Hotels.2C_B.26Bs.2C_G.C3.A4steh.C3.A4user_und_andere_hotel.C3.A4hnliche_Unterk.C3.BCnfte:_Kostenlose_Google-Buchungslinks_und_bezahlte_Kampagnen We have updated our Google help page with instructions on how it works and how to set it up].
Please note or a Google Ads Center connection a fee of €0.50 per room (not per noom trype) applies on top of the normal channel manager fees.
January 24th 2025
----
'''<span style="color:#f3bb04;" >{{#fas:award}}  </span>Beds24 confirmed as Vrbo Preferred Partner '''
We are proud to be again amongst Vrbos top performing partners which allows us to provide advanced connectivity to our customers.
January 23rd 2025
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Payout information for  payments by Booking.com bookings'''
If you have bookings where Booking.com collects the payment you can now access the current live payout value at  Booking.com directly from Beds24. To see the latest information open the booking and go to "Details".
*For bank transfers from Booking.com you will see amount and when its due
*For Booking.com virtual card you will see the the current amount on the card and when the card becomes active
20th January 2025
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Access your listing on Booking.com from Beds24'''
The new  button "View at Booking.com" in {{#fas:cog}}  (SETTINGS)  > CHANNEL MANAGER > BOOKING.COM > MAPPING will open your listing on Booking.com.
7th January 2025
----
'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Webinar:  Tips & Tricks </span>'''
Beds24 offers many cool functions which help you save time and improve your workflows and your guests experience.
In this webinar the Beds24 team will share their favourite tips and tricks.
Date & Time: November 28th 12:00am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 6:00pm Bali, 8:00pm Sydney
Register: [https://us06web.zoom.us/meeting/register/tZYlceutqzMjHd0yRFv7rEVoBHjTVDkGfBx6 Click here to register]
21st November 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Pricelabs can now send prices to multiple Daily Prices'''
Pricelabs has made an upgrade to their system which allows sending to multiple Daily Prices in Beds24. This as an alternative to linking Daily Prices in Beds24 for those who want to make some Daily Prices not always available. Check the instructions inside Pricelabs or reach out to Pricelabs support if you need assistance setting this up.
19th November 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span>We would love to hear your feedback'''
You might have noticed a slide-out feedback button on the right of your Beds24 account. Click to tell us in a few words your experience using this page. Your Feedback will help us to prioritize the next updates for the control panel.
For more information and all implemented and next planned changes please see  [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
14th November 2024
----
'''<div class="warning">{{#fas:exclamation-triangle}}Bookings will be periodically archived</div>  '''
From now on bookings will periodically be 'Archived' this is to help with performance.
You can find more information on this function  [https://wiki.beds24.com/index.php/Category:Bookings#Archived_Bookings here].
13th November 2024
----
'''<div class="warning">{{#fas:exclamation-triangle}} Scheduled Maintenance on November 11th at 04:30 GMT</div>  '''
On 11 November at 04:30 GMT there will be essential maintenance works performed on the router infrastructure at our data center.
This work will cause the network connection between the Beds24 website and the Internet to be interrupted.
The work is estimated to last up to one hour and the web site will not be available during this period.
There is no action required from you and services will be normal after the work is completed.
If you will require data during the works period please prepare a download or other offline copy in advance.
We apologize for any inconvenience these essential works cause.
7th November 2024
----
'''<span style="color:#019cde;“ >{{#fas:info-circle}}  </span>Airbnb changed its iCal without informing us</span>  '''
Bookings were cancelled due to the change. We have made an adjustment on our side so that it now works again. You don't have to change anything, the status will adjust automatically.
Since iCal (especially Airbnb's iCal) is not reliable, we strongly recommend using our certified API connection. For this we are a Preferred+ Partner of Airbnb with a very powerful interface.
You can set up the API interface under SETTINGS (menu on the left) CHANNEL MANAGER > AIRBNB. Click on HELP (? Icon top right ) for more information.
2nd November 2024
----
'''<span style="color:#019cde;“ >{{#fas:info-circle}}  </span> TripAdvisor Rentals has ceased operations</span>  '''
TripAdvisor has shut down its TripAdvisor Rentals business including Holiday Lettings, Flipkey, and Niumba. as of October 2024.
Tripadivisor has terminated their agreement with Beds24 as per the end of December and we will remove all connections at this time. Since guests are not be able to book your property any more as of now we recommend you remove the connections you have activated so you are not billed for the links.
You can do this in
*(SETTINGS) CHANNEL MANAGER > TRIPADVISOR RENTALS
*(SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL
*(SETTINGS) CHANNEL MANAGER > FLIPKEY
For an overview on the activated connections please go to (SETTINGS) CHANNEL MANAGER .
1st November 2024
----
'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Joint Webinar:  Secret Tips from Booking.com</span>
Together with a Booking.com expert we showed you how to benefit most from this integration, how to improve your performance in detail and how to get more efficient managing bookings and listings.
In case you missed the webinar you can watch it here: https://youtu.be/tbTkrbDn79k
25th October 2024
----
'''<span style="color: #f3e504;" >{{#fas:lightbulb}} </span> Tip of the week: Policy override for Booking.com'''
Offering a refundable rate can be a significant driver for bookings. But what if you do not want to allow cancellations on certain periods for example around New Years? Now there is something you can only do in Beds24 and not in Booking.com which is override your policy. You can do this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS. For more information click  [https://wiki.beds24.com/index.php/Booking.com:_Create_Booking.com_Rate_Plans_in_Beds24#Policy_Overrides here].
You can find more Tips & Tricks  [https://wiki.beds24.com/index.php/Tips_and_tricks here].
23rd October 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span>Booking Overview'''
As a next step on the updates to the control panel we have added an "Overview" which displays the most important information from other tabs so you can have the essentials in one view.
The overview opens is read only and opens via the <span class="" style="color:#019cde; font-size: 120%;" >{{#fas:clipboard-list}} </span> icon. A click on an "Edit" icon will take you to the tab where you can make changes. We are planning to build out the overview which will eventually encorporate all functionality and replace the tabs.
For more information and all implemented and next planned changes please see  [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
15th October 2024
----
'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Joint Webinar:  Secret Tips from Booking.com</span>
Don't miss our Booking.com webinar. Beds.24 and Booking.com provide a seamless integration. Together with a Booking.com expert we will show you how to benefit most from this integration, how to improve your performance in detail and how to get more efficient managing bookings and listings.
Date & Time: October 22nd 12:00am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 7:00pm Bali, 8:00pm Sydney
11th October 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Airbnb Hosting Quality Dashboard'''
Your “Hosting Quality” is crucial for your Airbnb listing.
With our new dashboard we can support you even better in the future in discovering optimization potential at any time. Recognize potentials, solve straight away.
Go to  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > RATINGS and check it out.
27th September 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Report cancellations and booking modifications to Trivago'''
Trivago bookings have an "Update to Trivago" button under  "Details" which you can use to report cancellations or modifications. If the price of the booking changes update the "Price" field in "Charges and Payments" before sending.
19th August 2024
----
'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>How to become a '"Premier Host" on Vrbo'''
Vrbo’s Premier Host program helps hosts stand out by recognizing property managers and owners who consistently provide exceptional guest experiences. This exclusive, invite-only program offers valuable perks and advantages.
Watch our joint webinar with Vrbo to discover the special privileges and services for Premier Hosts, and learn how to achieve this coveted status.
https://youtu.be/NIPHMfB2Ix4
15th August 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Automated reviews for Airbnb'''
Leaving your guest a positive review increases the likelihood that they’ll do the same for you, and building up reviews is important in the long run.  Our new Airbnb Automated Reviews feature helps you mange your reviews efficiently:
*Review Template: Enter your review text under "Auto Review Text" in (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING. If the review text field is left empty, reviews will not be sent automatically. You can personalize your review by using Template Variables.
*Review Trigger: When you provide a review text guests will automatically receive a five-star review along with the provided text four days after check-out, unless you have already manually reviewed the guest.
*Full Control: If a booking doesn’t go as planned, you can reveiw the guest up do three days after check-out manually or change the setting for  "Allow Review" in Mail & Action tab to "Disable".
[https://wiki.beds24.com/index.php/Airbnb_Mapping#Reviews Click here for more information].
12th August 2024
----
'''<span style="color: #f3e504;" >{{#fas:lightbulb}} </span>Get more bookings'''
Ranking well on OTAs is becoming increasingly challenging as channels prioritize quality. Airbnb's "Guests' Favorites" and Vrbo's "Premier Host" initiatives make it difficult for listings with lower quality ratings to rank well.
We have compiled key tips on how you can[https://wiki.beds24.com/index.php/Optimize_Content optimize content] to attract more bookings. Customers who made even small changes have seen their conversions and bookings increase by 140% in just 30 days.
18 July 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span>Check-out Instructions for Airbnb'''
It is important that your guests know wha tasks you expect them to perform before they leave. Clear instructions will it round out the guest experience and avoid any confusion which might lead to bad reviews.
To make this easier for you, you now have the option to send check-out instructions directly from Beds24. You can provide information on how to
*Return keys
*Turn things off
*Take out trash
*Lock up
*Gather towels
*Other taks / proviede additional instructions
To send these from Beds24 you need to enter them in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT, have your sync type set to "Everything'" then press "Update in  {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > MAPPING.
6 July 2024
----
'''<span style="color:#019cde;“>{{#fas:external-link-square-alt}}  </span>  Upgrade for Airbnb API fees '''
From now on you can also send fees per night, per person and per person/night as well as fees per pet.
6 July 2024
----
'''<div class="warning">{{#fas:exclamation-triangle}} Increased Security: Action Required</div>  '''
From  June 19th we will send an email with a special login link whenever we detect a login from a new device or browser.  In this case login will only be possible by opening this link in the same browser trying to login.
Login using a device that has been used before is not affected by this change.
Make sure all you and all your sub account users have access to Email notifications sent for their account or sub account.
18th June 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span>Slide-out help'''
As a next step on the updates to the control panel we have started to implement slide-out help on select menu pages.
What has changed:
When you hover on the <span style="color:#019cde;“ >{{#far:question-circle}}  </span> for examle on  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > VIEW CONTENT you will see a summary with key information for this menu page. When you click the complete help page will open as it does now.
Over the next week this function will be rolled out on key pages.
All implemented and next planned changes are documented  [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
13th June 2024
----
'''<span style="color:#019cde;“>{{#fas:external-link-square-alt}}  </span> Auto Actions for Expedia messaging and Calendar Additions'''
Automatic sending for messaging with Expedia is now possible.
For the Calendar we have released a number of enhancements:
*a * icon with a price indicates that there is a minimum stay set in the daily price rule for this daily price.
*hover texts on the Daily Prices in the Calendar show you minimum stays, maximum stays and prices for different occupancies
*group bookings are marked with a {{#fas:circle}}  icon. For the master booking, the circle is filled.
All implemented and next planned changes are documented  [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
13th April 2024
----
'''<span style="color:#019cde;“>{{#fas:external-link-square-alt}}  </span> New onboarding flow for Booking.com'''
As part of our ongoing effort to improve workflows we have changed the way our connection with Booking.com works.
'''Why have we done this?'''
Until now we have automatically confirmed connection requests. When we confirm a connection request Booking.com deletes the properties prices and availability and expects the prices and availability to be sent from the channel manager. 
Since we can not know if a property is ready this can result in properties being closed at Booking.com. 
'''What changes?'''
The change we have made allows you to activate the connection yourself when you are ready.
'''What happens if I am already connected?'''
Nothing. The change only applies to new connections.
The instructions for the [https://wiki.beds24.com/index.php?title=Booking.com:_Synchronise_bookings_prices_availability mapping] and  for the [https://wiki.beds24.com/index.php?title=Booking.com:_Import_Properties_from_Booking.com_to_Beds24 property import] have been updated.
All implemented and next planned changes are documented  [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
10th April 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}}  </span> Download Beds24 Mobile App Version 3 '''
*Bookings now display more information:
**Info Items
**Custom Booking Questions
**Group booking information
**Time of booking
*Improved search function allows the search for arrivals, departures and current bookings by date
*Booking text fields can not be copied to the clipboard
For IOS: Search for Beds24 or use this link: https://apps.apple.com/app/beds24/id1637083171
For Android: Search for Beds24 or use this link: https://play.google.com/store/apps/details?id=com.beds24
2nd April 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Messaging integration with Expedia Group (Beta)'''
As an Expedia Elite partner Beds24 was granted early access to Expedias new messaging API.
You can now conveniently communicate with guests who booked via Expedia from the booking in Beds24. Messages from guests will also show under MESSAGES.
The feature is automatically enabled.  [https://wiki.beds24.com/index.php/Expedia_Mapping#Send_and_receive_messages For more information click here].
This function is still in beta testing while Expedia fixes bugs. At the moment you can send  only messages manually. Automatic sending will be possible shortly
26th March 2024
----
'''<span style="color:#f3bb04;" >{{#fas:award}}  </span>Beds24 is now Airbnb Preferred+  Partner '''
Airbnb’s 2024 list of preferred partners is out and BEDS24 was named a Preferred+ partner!
We’re honored to be one of the select few to receive this status as a nod to the quality of service we provide.
You can learn more about the program and what it means for us and our customers on our [https://blog.beds24.com/ blog].
----


'''<span style="color:#f3bb04;" >{{#fas:award}}  </span>Beds24 confirmed as an Expedia Elite Partner and a Vrbo Preferred Partner '''
'''<span style="color:#f3bb04;" >{{#fas:award}}  </span>Beds24 confirmed as an Expedia Elite Partner and a Vrbo Preferred Partner '''


Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Parners' . In 2024, only the top 2% of Expedia Group's connectivity partners are Elite. We are proud to be part of it.  
Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners' . In 2024, only the top 2% of Expedia Group's connectivity partners are Elite. We are proud to be part of it.  


February 19th  2024
February 19th  2024
Line 41: Line 963:
Why we want to do this: Many customers starting with Beds24 confuse what we call rates with channel rate plans. Using the terms "Daily Prices" for dynamic prices and "fixed prices" for prices which have a start and an end date should stop this.   
Why we want to do this: Many customers starting with Beds24 confuse what we call rates with channel rate plans. Using the terms "Daily Prices" for dynamic prices and "fixed prices" for prices which have a start and an end date should stop this.   


In terms of functionalty nothing will change.  
In terms of functionality nothing will change.  


All implemented and next planned changes are documented  [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
All implemented and next planned changes are documented  [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
Line 1,171: Line 2,093:
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}}  </span>New payment gateway: Borgun'''
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}}  </span>New payment gateway: Borgun'''


Borgun is a payment gateway which is available in several countries including Croatia and Iceland. The connection is available in {{#fas:cog}} (SETTINGS)  > PAYMENTS FROM GUESTS > PAYEMNT GATESWAY > BORGUN
Borgun is a payment gateway which is available in several countries including Croatia and Iceland. The connection is available in {{#fas:cog}} (SETTINGS)  > PAYMENTS FROM GUESTS > PAYMENT GATESWAY > BORGUN


18th December 2020
18th December 2020
Line 3,282: Line 4,204:
-In the new control panel go to SETTINGS-> ACCOUNT -> PREFERENCES and change the setting to "Old control panel" then SAVE
-In the new control panel go to SETTINGS-> ACCOUNT -> PREFERENCES and change the setting to "Old control panel" then SAVE


There is a "Quick Tour" for the new control panel which might help you to g
There is a "Quick Tour" for the new control panel which might help you to
Retrieved from "https://wiki.beds24.com/index.php/New_Features_and_Updates"