Difference between revisions of "Setting/automailsendoffset"

Revision as of 12:22, 27 March 2015

The Time Offset is applied to the Trigger Event to determine when the action should first trigger.

A positive Time Offset value is after the event and a negative value is before the event.

In particular to trigger an action before Check-in requires a negative Time Offset value with the Check-in Trigger Event.

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-The Time Offset and the Send Trigger settings work together to determine when the email should be sent.
+The Time Offset is applied to the Trigger Event to determine when the action should first trigger.
-A positive time offset value will work with the Send Trigger rule to send the email.
+A positive Time Offset value is after the event and a negative value is before the event.
-In particular the send trigger "Before Check-in" needs a positive time offset to send before check-in. In this case a negative time offset will send after check-in.
+In particular to trigger an action before Check-in requires a negative Time Offset value with the Check-in Trigger Event.