View Credit Card Details

This page explains how to access credit card information

Owner accounts can always access the credit cards information of a property. Sub accounts can view credit cards when this is activated in the property settings in sub accounts.

There are following restrictions to view cards:

1)The user must login with the primary account password, the additional secondary password can no longer view cards.

2) The login must be using secure https: not http:

3) Viewing credit card details will require your password entry if your seesion has been inactive or no password has been entered within 15 minutes. When required a password entry button or form will show to allow password entry.

View CVC

The encrypted CVC code is in the booking notification email sent to the host. It is a line that looks like this:

Security Code = SBPA

1. Open the Email booking confirmation for this booking

2. In the booking confirmation you will find the code: Security Code= ---

3. Copy the code

4. Go to BOOKINGS in your control panel

5. Open the booking and click on the tab "Charges and Payments"

6. Cick on "Show" and if asked enter your password

7. Click on "Show"

8. Enter the code in the CVC field for decoding

Note for bookings from OTAs: If there is no code for the ccv in the email the channel did not send the ccv to  Beds24.

Allow sub accounts to view credit card information

You can allow sub accounts to view credit card details on a per property basis.

Go to SUB ACCOUNTS (top right menu) then

• click on "Manage Account" for the account which owns the property to open the property lis
• click on "Manage Property" and set "View Credit Cards" = Owner and Linked Accounts

NOTE: If you allow sub accounts to access to view credit card details accounts with the roles "Admin", "Read Only", "Back Office" and "Front Desk" will be able to access credit card details. To prohibit credit card access enter the word creditcard in "Hide menu pages" in SUB ACCOUNT "Manage Account".