Difference between revisions of "Terms and Conditions"
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The system has multiple options to inform guests on terms and conditions or booking rules. | The system has multiple options to inform guests on terms and conditions or booking rules. | ||
| − | For the responsive Version of the booking page you can enter your policies in SETTINGS->PROPERTIES->DESCRIPTION. They will display on the booking page if you activate the policy modules in SETTINGS->BOOKING | + | For the responsive Version of the booking page you can enter your policies in SETTINGS->PROPERTIES->DESCRIPTION. They will display on the booking page if you activate the policy modules in SETTINGS-> BOOKING ENGINE -> PROPERTY BOOKING PAGE->LAYOUT. These can also be added to booking confirmations or auto action emails using [[Template Variables|template variables]] |
'''Display descriptive information on all pages of the booking page''' | '''Display descriptive information on all pages of the booking page''' | ||
| − | Information entered in SETTINGS-> BOOKING | + | Information entered in SETTINGS-> BOOKING ENGINE -> PROPERTY BOOKING PAGE -> CONTENT "Page Header" and "Page Footer" or "Property Description 1" and "Property Description 2" will display on all pages of the booking page. |
'''Display descriptive information only on first page of the booking page''' | '''Display descriptive information only on first page of the booking page''' | ||
| − | Information entered in SETTINGS-> BOOKING | + | Information entered in SETTINGS-> BOOKING ENGINE -> PROPERTY BOOKING PAGE-> CONTENT "Price Calendar Header" will appear only on the first page of the booking page where the guest selects dates and rooms. It will appear at the top of the page under the property header information. |
'''Display descriptive information only on the page where guests enter their details''' | '''Display descriptive information only on the page where guests enter their details''' | ||
| − | Information entered in SETTINGS -> BOOKING | + | Information entered in SETTINGS -> BOOKING ENGINE -> PROPERTY BOOKING PAGE-> CONTENT"Guest Details Header" will appear only after the guest clicked "Book" on the booking page showing the upsell items and guest booking questions. It will appear at the top of the page under the property header information. |
'''Information on credit card collection''' | '''Information on credit card collection''' | ||
| − | If you collect credit card details as a security or to process a deposit payment though your own merchant account you can explain the procedure in SETTINGS -> BOOKING | + | If you collect credit card details as a security or to process a deposit payment though your own merchant account you can explain the procedure in SETTINGS -> BOOKING ENGINE -> PROPERTY BOOKING PAGE -> CONTENT "Guest Details Header" |
| − | '''Information on | + | '''Information on payment collection''' |
| − | If you use one of the integrated payment systems to collect a deposit you can add a custom message for each payment method you set up and activated in SETTINGS -> | + | If you use one of the integrated payment systems to collect a deposit you can add a custom message for each payment method you set up and activated in SETTINGS ->PAYMENTS - click on the method you want to add information then on the "Edit" button. Information entered there will display under the payment button. |
'''Link to terms and conditions''' | '''Link to terms and conditions''' | ||
| − | A link to the terms and conditions can be placed in the descriptive areas of the booking page: SETTINGS -> BOOKING | + | A link to the terms and conditions can be placed in the descriptive areas of the booking page: SETTINGS -> BOOKING ENGINE -> PROPERTY BOOKING PAGE -> CONTENT "Property Top" and "Property Bottom" if you are using the adaptive booking page or on "Property Description 1" and "Property Description 2" if you are using the responsive booking page and enter your policy or your link. |
Latest revision as of 15:11, 24 October 2022
This page explains how to inform guests about terms and conditions
The system has multiple options to inform guests on terms and conditions or booking rules.
For the responsive Version of the booking page you can enter your policies in SETTINGS->PROPERTIES->DESCRIPTION. They will display on the booking page if you activate the policy modules in SETTINGS-> BOOKING ENGINE -> PROPERTY BOOKING PAGE->LAYOUT. These can also be added to booking confirmations or auto action emails using template variables
Display descriptive information on all pages of the booking page
Information entered in SETTINGS-> BOOKING ENGINE -> PROPERTY BOOKING PAGE -> CONTENT "Page Header" and "Page Footer" or "Property Description 1" and "Property Description 2" will display on all pages of the booking page.
Display descriptive information only on first page of the booking page
Information entered in SETTINGS-> BOOKING ENGINE -> PROPERTY BOOKING PAGE-> CONTENT "Price Calendar Header" will appear only on the first page of the booking page where the guest selects dates and rooms. It will appear at the top of the page under the property header information.
Display descriptive information only on the page where guests enter their details
Information entered in SETTINGS -> BOOKING ENGINE -> PROPERTY BOOKING PAGE-> CONTENT"Guest Details Header" will appear only after the guest clicked "Book" on the booking page showing the upsell items and guest booking questions. It will appear at the top of the page under the property header information.
Information on credit card collection
If you collect credit card details as a security or to process a deposit payment though your own merchant account you can explain the procedure in SETTINGS -> BOOKING ENGINE -> PROPERTY BOOKING PAGE -> CONTENT "Guest Details Header"
Information on payment collection
If you use one of the integrated payment systems to collect a deposit you can add a custom message for each payment method you set up and activated in SETTINGS ->PAYMENTS - click on the method you want to add information then on the "Edit" button. Information entered there will display under the payment button.
Link to terms and conditions
A link to the terms and conditions can be placed in the descriptive areas of the booking page: SETTINGS -> BOOKING ENGINE -> PROPERTY BOOKING PAGE -> CONTENT "Property Top" and "Property Bottom" if you are using the adaptive booking page or on "Property Description 1" and "Property Description 2" if you are using the responsive booking page and enter your policy or your link.
Make guests acknowledge terms and conditions
In SETTINGS->PROPERTIES->BOOKING QUESTIONS you can add a custom booking questions (compulsory tick box).
If required you can add a link
I read the <a href="http://www.mywebsite.com/legal" target="_blank">terms and conditions </a>.
Exchange www.mywebsite.com/legal with the link to your terms and conditions.
