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[[Category:Account]]
[[Category:Account]]
  ''This page is about the menu SETTINGS->ACCOUNT->PRIVACY''
<div class="heading">Privacy</div>
  This page is about the menu {{#fas:cog}} (SETTINGS) ACCOUNT > PRIVACY and explains the privacy aspects of using Beds24.


Beds24 is a data processor providing a saas to their clients which are accommodation providers and managers (data controller).  All personal data collected in this process is processed on behalf of the client and as directed by the client.
=Privacy=
Beds24 is a data processor providing a Saas to their clients which are accommodation providers and managers (data controller).  All personal data collected in this process is processed on behalf of the client and as directed by the client.


The [https://www.beds24.com/dataprocessingagreement.html Data Processing Agreement] is part of our  [https://www.beds24.com/useragreement.html User Agreement].
The [https://www.beds24.com/dataprocessingagreement.html Data Processing Agreement] is part of our  [https://www.beds24.com/useragreement.html User Agreement].
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We provide settings which allow you to control how your guests data is stored in Beds24.  
We provide settings which allow you to control how your guests data is stored in Beds24.  


'''FAQ'''
<span style="text-align: center; clear:both; font-size: 1.8em; ">Privacy FAQ</span>
=== Who does the GDPR affect?===  
=== Who does the GDPR affect?===  
The GDPR  applies to all companies processing and holding the personal data of natural persons residing in the European Union, regardless of the company’s location.
The GDPR  applies to all companies processing and holding the personal data of natural persons residing in the European Union, regardless of the company’s location.
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=== What does GDPR mean for accommodation providers?===  
=== What does GDPR mean for accommodation providers?===  
Personal data can be collected for specified explicit and legitimate purposes i.e. to process and fulfill a booking. Accommodation providers are obliged to explain what data exactly is being captured, for what purposes, for how long it will be stored, who has access to it and what the rights of the guest are.  
Personal data can be collected for specified explicit and legitimate purposes i.e. to process and fulfil a booking. Accommodation providers are obliged to explain what data exactly is being captured, for what purposes, for how long it will be stored, who has access to it and what the rights of the guest are.  


=== How can I use personal data collected from a booking?===  
=== How can I use personal data collected from a booking?===  
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=== How do I obtain consent to my privacy policy and  to processing of  personal data?===  
=== How do I obtain consent to my privacy policy and  to processing of  personal data?===  
Consent needs to be explicit, opt-in, and freely given. You can achieve this with a custom question with a link to your privacy regulations which you can set these up in SETTINGS->PROPERTIES->BOOKING QUESTIONS.
Consent needs to be explicit, opt-in, and freely given. You can achieve this with a custom question with a link to your privacy regulations which you can set these up in {{#fas:cog}} (SETTINGS)  PROPERTIES->BOOKING QUESTIONS.


=== What is the difference between a data processor and a data controller? ===
=== What is the difference between a data processor and a data controller? ===
A controller is the entity that determines the purposes, conditions and means of the processing of personal data.  
A controller is the entity that determines the purposes, conditions and means of the processing of personal data.  
The processor is an entity which processes personal data on behalf of the controller.
The processor is an entity which processes personal data on behalf of the controller.
===Can I automatically remove personal data from bookings or delete bookings after check-out===
Yes. The settings are available in {{#fas:cog}} (SETTINGS)  > ACCOUNT > PRIVACY.


=== Does Beds24 send data to third parties? ===
=== Does Beds24 send data to third parties? ===
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{| class="wikitable"
{| class="wikitable"
| '''Purposes of processing ||'''Group concerned''' || '''Categories of personal data'''     ||'''Addresse '''||'''Transfer to third country'''   
| '''Purposes of processing
||'''Group concerned'''  
|| '''Categories of personal data'''  
||'''Addresse'''
||'''Transfer to third country'''   
 
 
|-
|Interface with Beyond
||Guests of controllers who use the interface between Beds24 and Beyond
||booking number, arrival date and departure date, name, E-mail address, invoice items
||
||I Beyond, 425 2nd St,  Suite 602, San Francisco, California 94107, US
 
|-
|Interface with Charge Automation (Pre-Arrival-Tools)
||Guests of controllers who use the interface between Beds24 and Charge Automation (Pre-Arrival-Tools)
||booking number, arrival date and departure date, name, E-mail address, invoice items
||
||10 Dundas St E,
Toronto, Ontario Canada
 
|-
|Interface with Feratel Meldeclient
|Guests of controllers who use the interface between Beds24 and Feratel Meledeclient 
||booking number, arrival date and departure date, name, E-mail address
||feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck
||
 
|-
| Interface with Google Hotel Ads
||Guests of controllers who use Beds24's interface with Google Hotel Ads ||arrival date and departure date,  E-mail address
||Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
||
 
|-
| Interface with Make
||Guests of controllers who use Beds24's interface with Make
||information selected in Make will be forwarded to the apps connected in Make
||
||Celonis, Inc., One World Trade Center, 87th Floor, New York, NY, 10007, USA
 
 
|-
|Interface with Kashflow
||Guests of controllers who use the interface between Beds24 and Kashflow
||booking number, arrival date and departure date, name, address, invoice items
||
||Iris Software Group Ltd, Heathrow Approach, 470 London Road, SloughSL3 8QY
 
 
|-
| Interface with Mailchimp
||Guests of controllers who use Beds24's interface with Maichimp
||guest name, E-mail address, language, booking number
||
||The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000
Atlanta, GA 30308 USA 
 
|-
| Interface with Make
||Guests of controllers who use Beds24's interface with Make
||information selected in Make will be forwarded to the apps connected in Make
||
||Celonis, Inc.
One World Trade Center, 87th Floor,
New York, NY, 10007, USA
 
 
|-
|-
| Interface with Lockstate ||Guests of controllers who use the interface between Beds24 and Lockstate  ||booking number, arrival date and departure date, name, E-mail address ||  ||"LockState
|Interface with Nuki
||Guests of controllers who use the interface between Beds24 and Nuki 
||booking number, arrival date and departure date, name, E-mail address
||Nuki Home Solutions GmbH,
Münzgrabenstraße 92/4, 8010 Graz
||
 
 
|-
|Interface with Poster POS
||Guests of controllers who use the interface between Beds24 and Poster POS
||booking number, arrival date and departure date, name, E-mail address, invoice items
||
||IPricelabs Inc, 73 W Monroe St, Chicago, IL 60603, US
 
|-
|Interface with Pricelabs
||Guests of controllers who use the interface between Beds24 and Pricelabs
||booking number, arrival date and departure date, name, address, invoice items
||
||IXero (NZ) Limited, 19–23 Taranaki Street, Te Aro, Wellington 6011
 
 
|-
| Interface with Refund Protect
||Guests of controllers who use Beds24's interface with Refund Protect 
||time of booking, arrival date, guest name, currency, price of booking
||
||Event Protect, Suite 3 Indigo Blue,
14 Crown Point Road, Lees, LS10 1ES, United Kingdom
 
|-
| Interface with Remotelock/Lockstate  
||Guests of controllers who use the interface between Beds24 and Remotelock/Lockstate  ||booking number, arrival date and departure date, name, E-mail address  
||   
||"LockState
2170 South Delaware St.
2170 South Delaware St.
Denver, CO 80223"
Denver, CO 80223"
|-
|-
| Interface with TripAdvisor Review Express ||Guests of controllers who use the interface between Beds24 and TripAdvisor Review Express  ||E-mail Adresse, county of origin ||  ||TripAdvisor LLC
|Interface with RoomPriceGenie
||Guests of controllers who use the interface between Beds24 and RoomPriceGenie
||booking number, arrival date and departure date, name, address, invoice items
||
||RoomPriceGenie AG, Sumpfstrasse 18, 6312 Steinhausen, Schweiz
 
|-
|Interface with sevDesk
||Guests of controllers who use the interface between Beds24 and sevDesk
||booking number, arrival date and departure date, name, address, invoice items
||IsevDesk GmbH, Hauptstraße 115, 77652 Offenburg
||
 
|-
| Interface with TripAdvisor Review Express  
||Guests of controllers who use the interface between Beds24 and TripAdvisor Review Express   
||E-mail Adresse, county of origin  
||   
||TripAdvisor LLC
400 1st Avenue
400 1st Avenue
Needham, MA 02494, USA
Needham, MA 02494, USA
|-
|-
| Interface with Homeaway ||Guests of controllers who notify Homeaway about manual booking which were stated on any of Homeaways web sites ||booking number, arrival date and departure date, language, name, E-mail address, number of guests travellig, booking date, invoice sum, payment status ||HomeAway UK Limited, Level 25 Portland House, Bressenden Place, London SW1E 5BH, United Kingdom  ||
| Interface with Visit Scotland ||Guests of controllers who use Beds24's interface with Visit Scotland  
||country, postcode, number of guests, price
||
||VisitScotland, Ocean Point One, 94 Ocean Drive, EdinburghEH6 6JH, Scotland
 
|-
|-
| Interface with Google Hotel Ads ||Guests of controllers who use Beds24's interface with Google Hotel Ads ||arrival date and departure date, E-mail address ||Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ||
| Interface with VRBO/Homeaway
|-
||Guests of controllers who notify VRBO/Homeawy  about manual booking which were stated on any of VRBI/Homeaways web sites 
| Interface with Visit Scotland ||Guests of controllers who use Beds24's interface with Visit Scotland  ||country, postcode, number of guests, price||VisitScotland, Ocean Point One, 94 Ocean Drive, EdinburghEH6 6JH, Scotland
||booking number, arrival date and departure date, language, name, E-mail address, number of guests travelling, booking date, invoice sum, payment status
|-
||
| Interface with Mailchimp ||Guests of controllers who use Beds24's interface with Maichimp ||guest name, E-mail address, language, booking number||The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000
||HomeAway.com, Inc
Atlanta, GA 30308 USA
11920 Alterra Pkwy
|-
TX 78758 Austin, USA
| Interface with Integromat ||Guests of controllers who use Beds24's interface with Integromat  ||information selected in Integromat will be forwarded to the apps connected in Integromat||Integromat s.r.o.
 
Novakovych 1954/20a, 180 00 Prague 8, Czech Republic
|-
|-
|Interface with Xero
||Guests of controllers who use the interface between Beds24 and Xero
||booking number, arrival date and departure date, name, address, invoice items
||
||IXero (NZ) Limited, 19–23 Taranaki Street, Te Aro, Wellington 6011
|}
|}


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You can download the contract for commissioned processing of personal data from the "Legal" section in SETTINGS-ACCOUNT-BILLING.
You can download the contract for commissioned processing of personal data from the "Legal" section in SETTINGS-ACCOUNT-BILLING.


Note: This information is not legal advice. If you need legal advice please contact a lawyer.
 
<div class="warning">{{#fas:exclamation-triangle}} This information is not legal advice. If you need legal advice please contact a lawyer.</div>
Retrieved from "https://wiki.beds24.com/index.php/Privacy"