HostelsClub.com: Difference between revisions
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[[Category:Channel Manager]] | [[Category:Channel Manager]] | ||
[[Category:Error Messages from Channels]] | [[Category:Error Messages from Channels]] | ||
[[Category: | [[Category:Troubleshooting]] | ||
<div class="heading">Hostelsclub</div> | |||
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOSTELSCLUB and explains how the connection with Hostelsclub works and how to set it up. | |||
http://www.Hostelsclub.com | http://www.Hostelsclub.com | ||
==General== | ==General== | ||
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works. | *[[:Category:Channel Manager|Click here]] for general information on how the channel manager works. | ||
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*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | *We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | ||
*For dorms a price per bed will send, for private rooms a price per room will send. | *For dorms a price per bed will send, for private rooms a price per room will send. | ||
*Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the | *Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent. | ||
*If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value. | |||
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*Hostelsclub property ID | *Hostelsclub property ID | ||
==Hostelsclub== | |||
Contact Hostelsclub support and ask to be connected with Beds24 Channel Manager. | |||
==Beds24.com== | ==Beds24.com== | ||
1. After Hostelsclub has confirmed that they enabled the connection you can dnter your Hostelsclub property Id then SAVE. | |||
1 | |||
<embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo> | <embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo> | ||
Map Rooms: | 1. Map Rooms: | ||
*Click on the "Get Code" link next to the room type id setting. | *Click on the "Get Code" link next to the room type id setting. | ||
*Choose theHostelsclub room id you want to map to each Beds24 room and click on it. | *Choose theHostelsclub room id you want to map to each Beds24 room and click on it. | ||
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3. Activate: | |||
*Tick "Inventory", "Prices" and "Bookings" | *Tick "Inventory", "Prices" and "Bookings" | ||
*Save | *Save | ||
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1. single price: | 1. single price: | ||
2. double price: if no single price is found the system will look for a double price and send this to | 2. double price: if no single price is found the system will look for a double price and send this to HostelsClub group | ||
3. room price: if no single or double price are found the system will look for a room price and send this to | 3. room price: if no single or double price are found the system will look for a room price and send this to HostelsClub group. This includes the export price. | ||
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3. single price: if no room price and no double price are found the system will look for a single price and multiply it by the number of guests. | 3. single price: if no room price and no double price are found the system will look for a single price and multiply it by the number of guests. | ||
<span class="circle" >Tip</span> '''''Click on the "View Actual Data" Button to check which prices and availability will send.''''' | <span class="circle" >{{#fas:lightbulb}} Tip</span> '''''Click on the "View Actual Data" Button to check which prices and availability will send.''''' | ||
===Price Multiplier=== | ===Price Multiplier=== | ||
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The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it. | The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it. | ||
== Updates == | == Updates and Changes== | ||
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, or | Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly. | ||
==Common Errors== | ==Common Errors== | ||
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Bookings coming from a channel should be modified by the channel. Cancelling a booking in Beds24 will not cancel the booking in the channel and can cause a double booking. | Bookings coming from a channel should be modified by the channel. Cancelling a booking in Beds24 will not cancel the booking in the channel and can cause a double booking. | ||
If for some reason you need to make a change in Beds24 and do not want the channel to override it, you can set "Allow Channel Modifications" = No ("Details" tab of the booking"). | If for some reason you need to make a change in Beds24 and do not want an update from the channel to override it, you can set "Allow Channel Modifications" = No ("Details" tab of the booking"). | ||
=== How do I add a promotion or special price?=== | === How do I add a promotion or special price?=== | ||
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=== What do I do when I have a no show?=== | === What do I do when I have a no show?=== | ||
Contact Hostelsclub if you need to report a no-show. | Contact Hostelsclub if you need to report a no-show. | ||