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[[Category:How to]]
[[Category:How to]]
All bookings contain a referrer field which is a reference to the link which originally opened the on-line [[Booking Page]] for the guest.
[[Category:Bookings]]
[[Category:Troubleshooting]]
[[Category:Developers]]
[[Category:Booking_Page]]
[[Category:Google]]
<div class="heading">Tracking</div>


An example link to your booking page could be in this format
This page explains how you can track bookings.


http://www.beds24.com/booking.php?propid=24&referer=Beds24
__TOC__
= Referrer =


When a guest clicks this link, the text "Beds24" will be recorded as the referrer of any resulting booking. You may set the text for the referer= text to different values for different links and track which links are generating your bookings.  
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> The English word '''referrer''' is spelled with two '''r'''s. However, the parameter's name in the URL is spelled '''referer''' with only one '''r'''.


All our [[Availability Calendar]]s and [[Booking Widgets]] can contain referer= text.
All bookings contain a referrer field (under the tab "Details"). The content of this field is set in the link which opens the on-line [[:category:Booking Page|booking page]] for the guest.  


To see the booking logs go to ''Settings'' -> ''Reports''-> Booking Logs
An example link to your booking page would be:
 
http://beds24.com/booking2.php?propid=13437&referer=Beds24
 
When a guest clicks this link, the text "Beds24" will be recorded as the referrer of any resulting booking. You may set the text ("referer=text") to different values for different links and track which links are generating your bookings.
 
All our availability calendars and booking widgets can contain the parameter "referer=text", either as a hidden parameter, or in the URL, depending on the widget. You can set the referrer for a widget here:
 
{{#fas:cog}} (SETTINGS)  BOOKING ENGINE > BOOKING WIDGETS  "Referrer"
 
You also have the option to add your custom referrer. Please see the [https://wiki.beds24.com/index.php/Category:Widgets#Parameters widgets help pages] for instructions.
 
= Logs =
To see the booking logs go to REPORTS > BOOKING LOGS
==Tracking Pixel==
 
Tracking image pixels need to be included in the <body> part of the page so they are visible. Usually, the easiest way to do this is to include the image pixel as an image tag (<IMG>) in your "on screen" booking confirmation message:
 
{{#fas:cog}} (SETTINGS)  > GUEST MANAGEMENT > CONFIRMATION MESSAGES > PERIOD MESSAGES  Additional Screen Content for "Normal" Bookings
 
=Page Tracking (e.g. Google Analytics)=
'''Page Tracking''' is usually done by inserting a script into the head of every page that a user passes on her way to check-out. You can insert your tracking script (for example a Google Analytics script) here:
 
 
 
{{#fas:cog}} (SETTINGS) BOOKING ENGINE > MULTI BOOKING PAGE > DEVELOPER > Advanced HTML Settings > Insert in HTML <HEAD>
 
Example of a Google Analytics tracking script:
 
[[image:Googletagscript.png|700px|link=]]
[[Media:Googletagscript.png|view large]]
 
If you need to insert a script into the body of a page, you can do so under 
 
{{#fas:cog}} (SETTINGS) BOOKING ENGINE > MULTI BOOKING PAGE > LAYOUT > PROPERTY HEADER AND FOOTER > PAGE TOP > MANAGE > More Details Link Text
 
=Conversion Tracking (e.g. Google Ecommerce)=
'''Conversion''' refers to the final step of a sales operation - when a user is '''converted''' into a paying customer. Conversion Tracking scripts (for example a Google Ecommerce Script), therefore, are only inserted into the head of the last page of a process, in this case the confirmation page. Insert your scripts here:
 
{{#fas:cog}} (SETTINGS)  BOOKING ENGINE > PROPERTY BOOKING PAGE > DEVELOPER  "Confirmation Page Insert in HTML <HEAD>
 
=Custom booking confirmation page=
It is also possible to set a Booking Return URL leading to your own website. Guests will be sent to this page rather than the standard confirmation page allowing you to create a custom confirmation landing page. Information about the booking will be added to the URL for your extraction and use. You can set the URL to your own website here:
 
{{#fas:cog}} (SETTINGS) BOOKING ENGINE > BOOKING PAGE > BEHAVIOUR  "Redirect after Booking" "Booking Return URL".
 
If you use this function, you will need to place any conversion tracking scripts on your landing page.
 
==Using template variables in scripts==
You can use [https://wiki.beds24.com/index.php?title=Template_Variables Template variables] in your tracking scripts to include information about the booking. The following example includes the booking number [BOOKID] and price [PRICE] in a Google Ecommerce script.
 
<script type='text/javascript'>
ga('require', 'ecommerce');
ga('ecommerce:addTransaction', {
  'id': '[BOOKID]',
  'affiliation': 'BEDS24',
  'revenue': '[PRICE]'
});
ga('ecommerce:addItem', {
  'id': '[BOOKID]',           
  'name': 'Lodging',
  'category': 'Accomodation', 
  'price': '[PRICE]',
  'quantity': '1'
});
ga('ecommerce:send');
<script>
 
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>This script is just an example; it probably won't work as is. Please get a working script from your tracking service.
 
== Google Tracking ==
The exact scripts to be installed are supplied by Google. Check their help pages for the latest version.
 
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> The booking page is on the domain beds24.com. You may need to enable multiple domain settings in your Google admin console.
Retrieved from "https://wiki.beds24.com/index.php/Track_Bookings"