Difference between revisions of "CheKin.io"

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[[Category:Apps]]
 
[[Category:Apps]]
  ''This page is about the menu SETTINGS->APPS & INTEGRATIONS->CHEKIN
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[[Category:Self-Check-in]]
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[[Category:Automation]]
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[[Category:Legal_Compliance_and_Reporting_Integrations]]
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<div class="heading">Chekin</div>
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  This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS->CHEKIN and explains how to set up a connection with Chekin
  
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__TOC__
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=General Information=
 
Chekin automate the guest identification and legal obligations.  
 
Chekin automate the guest identification and legal obligations.  
 
*Send guest forms automatically to the authorities.
 
*Send guest forms automatically to the authorities.
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*Produce and store all documents required by law.
 
*Produce and store all documents required by law.
  
To use this service you will need an account with Checkin.io
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To use this service you will need an account with Chekin.io
  
 
For Beds24 the normal channel manger fees apply.
 
For Beds24 the normal channel manger fees apply.
  
== Capabilities ==
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= Capabilities =
 
Beds24 can sends following booking information to Chekin:
 
Beds24 can sends following booking information to Chekin:
 
*Booking number
 
*Booking number
 
*Number of guests in the booking group
 
*Number of guests in the booking group
 
*Number of rooms
 
*Number of rooms
*One guest name and E-mail address
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*The "lead customer" name and E-mail address
  
== Limitations ==
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= Limitations =
All bookings are sent to the connected "house" in Chekin because Chekin does not know rooms.
 
  
At the moment Chekin can not auto populate the Email address so it gets used.  
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At the moment Chekin can not auto populate the Email address.
  
== Set Up ==
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= Set Up =
*Enter your Checkin username  
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===In Checkin===
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Use [https://support.chekin.com/en/articles/6773026-beds24-integration these instructions] and contact Checkin support if you have questions.
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===In Beds24===
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*Enter your Chekin username  
 
*Enter your  Chekin password
 
*Enter your  Chekin password
 
*Save
 
*Save
 
*Click on the "Get the House ID Codes for this CheKin account" link to get your Checkin house ID
 
*Click on the "Get the House ID Codes for this CheKin account" link to get your Checkin house ID
*Enter your Checkin house ID
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*Enter your Chekin House ID, The House ID can be entered once for the property and left empty per room. Entering a House ID in the room will override the property value and can be used when each room has a different House ID.
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*Days in advance sets the number of days before check-in when the booking is sent to Chekin. If you have a busy property with hundreds of upcoming bookings, choose a value here to attempt to keep the number of bookings being sent to Chekin under one hundred, otherwise you may experience errors and delays with the sync.
 
*SAVE
 
*SAVE
 
*Tick "Bookings for the rooms you want to connect
 
*Tick "Bookings for the rooms you want to connect
  
 
== How it works ==
 
== How it works ==
Beds24 sends bookings and modifications to bookings once a day to Chekin.  
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When a booking is made or modified Beds24 will send information to Chekin.
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The Chekin invitation URL will be stored in an info item called CHEKIN_URL in the booking.
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This can be sent to the guest by auto action and template variable. Check this [https://wiki.beds24.com/index.php/Auto_Actions#Send_Remotelock.2FLockstate.2C_Nuki_PIN_or_Chekin_Link_2_days_before_Check-in_.28Self_Checkin.29_-_Select_from_the_predefined_template Auto action example]  for more information
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The text of the info code CHEKIN_STATUS tells you the status of the booking in Chekin, this can be New, Complete or Checked in where Complete means the registration has been completed but not yet Checked in.
  
When documents are collected via Chekin the info code will be added in the "Info" tab of the booking.  
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If you choose not to send modifications, the booking will not be resent while it contains the CHEKIN_URL info code, if you delete the info code from the booking and delete the booking from Chekin, it will be able to resend.
  
== Common Problems ==
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= Common Problems =
  
== Disconnect==
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= Disconnect=
 
*Untick "Bookings" to stop sending bookings.
 
*Untick "Bookings" to stop sending bookings.

Latest revision as of 13:46, 4 September 2024

Chekin
This page is about the menu  (SETTINGS) APPS & INTEGRATIONS->CHEKIN and explains how to set up a connection with Chekin

1 General Information

Chekin automate the guest identification and legal obligations.

  • Send guest forms automatically to the authorities.
  • Generate the mandatory statistical reports on demand.
  • Produce and store all documents required by law.

To use this service you will need an account with Chekin.io

For Beds24 the normal channel manger fees apply.

2 Capabilities

Beds24 can sends following booking information to Chekin:

  • Booking number
  • Number of guests in the booking group
  • Number of rooms
  • The "lead customer" name and E-mail address

3 Limitations

At the moment Chekin can not auto populate the Email address.

4 Set Up

4.1 In Checkin

Use these instructions and contact Checkin support if you have questions.

4.2 In Beds24

  • Enter your Chekin username
  • Enter your Chekin password
  • Save
  • Click on the "Get the House ID Codes for this CheKin account" link to get your Checkin house ID
  • Enter your Chekin House ID, The House ID can be entered once for the property and left empty per room. Entering a House ID in the room will override the property value and can be used when each room has a different House ID.
  • Days in advance sets the number of days before check-in when the booking is sent to Chekin. If you have a busy property with hundreds of upcoming bookings, choose a value here to attempt to keep the number of bookings being sent to Chekin under one hundred, otherwise you may experience errors and delays with the sync.
  • SAVE
  • Tick "Bookings for the rooms you want to connect

4.3 How it works

When a booking is made or modified Beds24 will send information to Chekin.

The Chekin invitation URL will be stored in an info item called CHEKIN_URL in the booking. This can be sent to the guest by auto action and template variable. Check this Auto action example for more information

The text of the info code CHEKIN_STATUS tells you the status of the booking in Chekin, this can be New, Complete or Checked in where Complete means the registration has been completed but not yet Checked in.

If you choose not to send modifications, the booking will not be resent while it contains the CHEKIN_URL info code, if you delete the info code from the booking and delete the booking from Chekin, it will be able to resend.

5 Common Problems

6 Disconnect

  • Untick "Bookings" to stop sending bookings.