TripConnect: Difference between revisions

[[Category:Channel Manager]]

[[Category:Error Messages from Channels]]

[[Category:Troubleshooting]]

<div class="heading">TripAdvisor</div>

  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPCONNECT and explains how enable ans connect '''TripConnect Instant Booking''', '''TripConnect Pay per Click''', and/or '''TripAdvisor Review Express'''.  

  TripAdvisor is in the process of integrating their rental sites. At the moment the are still running on separate technological platforms which are all branded as TripAdvisor.  

  *If you have the option to syncronise iCal in your Tripadvisor extranet go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >TRIPADVISOR RENTALS ICAL

=General=

TripAdvisor is in the process of integrating their rental sites. At the moment the are still running on separate technological platforms which are all branded as TripAdvisor.  

*If you have the option to syncronise iCal in your Tripadvisor extranet go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >TRIPADVISOR RENTALS ICAL

==Sponsored Placements==

With Sponsored Placements Standard guests can book via OTA’s like Booking.com. For Sponsored Placements Direct Tripdavisor remove the OTA’s and only show the visit hotel website link.

==TripAdvisor Business Advantage==

*Enhance their profile: Use exclusive marketing tools to motivate travelers to book with you — post a Special Offer, highlight a Favorite Review, create a custom Storyboard, feature your Favorite Photos first, and more.

*TripAdvisor analytics to make informed business decisions and optimize your performance.

You receive this discount when you sign up with this promo code: S1TOIT

With this service you can automatically collect reviews from your guests.  

==TripConnect==

*TripAdvisor Instant Booking allows travelers to book with you immediately on TripAdvisor. It is a “Pay for Stays” commission model that does not require up-front investment or a long-term commitment.  

To be eligible for TripConnect, you must be connected via one of the certified connectivity partners like Beds24.

*Make sure your property is mapped (see above).  

TripConnect Instant Booking works on a pay-per-booking commission model. Full details of the charges will be available from TripAdvisor.

Tripadvisor requires us to send a confirmation to the guest. The system uses your normal booking confirmation.  

=== Set up===

==== TripAdvisor ====

*If you have more than one property in the same Beds24 account, all you need to do is enter the same TripAdvisor property code for all of them  When TripAdvisor request a price for that code, we will send prices for all the properties that have the same code. They will appear on TripAdvisor as different room options in your TripAdvisor property.

*Make sure your property is mapped (see above).

=====Requirements from TripAdvisor=====

c. Your room descriptions

Tripadvisor will not accept data if you do not have room descriptions, general policy and/or cancellation policy text.

=====What we are sending=====

'''Prices:'''

If you select Bookings all compulsory percentage upsell items except for the ones set to "refundable"  defined for the property will be included as tax values and added to the final price sent to TripAdvisor.  

TripAdvisor uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations.  

*To allow cancellations for offer 1 go to  {{#fas:cog}} (SETTINGS)  PROPERTIES > ROOMS > OFFERS and change the setting for  "Booking Cancellations by Guest"  

'''Pictures:'''

'''Cancellation rules'''

Tripadvisor uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations.

=== Activation===  

*You can disable individual bookings from receiving a review request

*You can select specific or all rooms to participate

=== Limitations ===

= Use TripConnect Cost per Click =

Tripadvisor charges per click. Full details of the charges will be available from TripAdvisor.