Refund Protect: Difference between revisions
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[[Category: | [[Category:Marketplace]] | ||
<div class="heading">Refund Protect</div> | <div class="heading">Refund Protect</div> | ||
This page is about the menu {{#fas:cog}} (SETTINGS) | This page is about the menu {{#fas:cog}} (SETTINGS) MARKETPLACE > REFUND PROTECT | ||
https://www.refundprotect.me/ | https://www.refundprotect.me/ | ||
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This option is only available for bookings with 100% deposit collection at the time of the booking and a check-in date from the next day or later (not for same day bookings). | This option is only available for bookings with 100% deposit collection at the time of the booking and a check-in date from the next day or later (not for same day bookings). | ||
If the guest needs to cancel a booking for which they paid 100% at the time of the booking within the [https:// | If the guest needs to cancel a booking for which they paid 100% at the time of the booking within the [https://www.refundable.me/extended/en/ Protect terms] they can apply for a refund with Refund Protect. | ||
The cost to you is 5% of the booking value which will be deducted from your account at the time the booking is confirmed. | The cost to you is 5% of the booking value which will be deducted from your account at the time the booking is confirmed. | ||
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*Refund Protect requires the guest name. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS and make sure they are used and make them obligatory. | *Refund Protect requires the guest name. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS and make sure they are used and make them obligatory. | ||
*Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE and make sure "Check-out page version" is set to "Responsive. | *Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE and make sure "Check-out page version" is set to "Responsive. | ||
*Go to {{#fas:cog}} (SETTINGS) | *Go to {{#fas:cog}} (SETTINGS) MARKETPLACE > REFUND PROTECT and choose the percentage amount your guests pay to activate this option. | ||
Your guests will then have the option to add "Refund Protect" to their booking: | Your guests will then have the option to add "Refund Protect" to their booking: | ||