Stripe Payment Request: Difference between revisions

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[[Category:How to]]
[[Category:How to]]
[[Category:Payments]]
[[Category:Payments]]
<div class="heading">Stripe - Senda Payment Request to your guests to make a payment</div>


This page is about the menu {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE.
<div class="heading">Stripe - Send a Payment Request to your guests to make a payment</div>


  This page explains how to send a payment request to the guest to make a payment.
  This page is about the menu {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and explains how to send a payment request to the guest to make a payment.


__TOC__
__TOC__
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=Set up=
=Set up=
==='''Step 1:'''  Setup Stripe Account ===
<div class="mw-collapsible mw-collapsed">
<div  class="headline-collapse" >
Step 1: Setup Stripe Account  
</div>
<div class="mw-collapsible-content">


Go to {{#fas:cog}} (SETTINGS)  PAYMENTS > PAYMENT GATEWAYS > STRIPE and set:
Go to {{#fas:cog}} (SETTINGS)  PAYMENTS > PAYMENT GATEWAYS > STRIPE and set:
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*'''Title''' - Customise the title for this payment option.
*'''Title''' - Customise the title for this payment option.
*'''Instruction''' - Create an optional description to appear next to the Stripe pay now button.
*'''Instruction''' - Create an optional description to appear next to the Stripe pay now button.
</div></div>


==='''Step 2:''' Create Auto Auctions===
<div class="mw-collapsible mw-collapsed">
<div  class="headline-collapse" >
Step 2: Create Auto Actions
</div>
<div class="mw-collapsible-content">


Go to {{#fas:cog}} (SETTINGS)  GUEST MANAGEMENT > AUTO ACTIONS
Go to {{#fas:cog}} (SETTINGS)  GUEST MANAGEMENT > AUTO ACTIONS and click '''Create New Action''' to create them.
   
   
You can setup multiple auto actions to collect different amounts at different times.  
You can setup multiple auto actions to collect different amounts at different times.  
Depending on when you want to collect the payments, deposit on booking, collect a payment after the cancellation period, collect a payment before they arrive.  
Depending on when you want to collect the payments, deposit on booking, collect a payment after the cancellation period, collect a payment before they arrive.  


<div class="mw-collapsible mw-collapsed">
 
<div  class="headline-collapse" >
'''Auto Action 1 - Send Payment Request for the deposit '''
====Auto Action 1 - Send Payment Request for the deposit ====


Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations.  
Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations.  
</div>
<div class="mw-collapsible-content">
Click '''Create New Action'''


Trigger tab:  
Trigger tab:  
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*Booking Source
*Booking Source
**Booking Source =ALL (this will apply to all bookings)
**Booking Source =All (this will apply to all bookings, direct, manual and channels). If you want to have different auto actions/rules for direct bookings -v- channel bookings, then select ‘Direct’ this will include manually created bookings and booking page bookings. 
If you want to have different auto actions/rules for each channel booking, then select the Channel from the list’


*Booking Conditions
*Booking Conditions
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Dear [GUESTNAME],  
Dear [GUESTNAME],  


To confirm your booking,a deposit of 25% is required for your stay at [PROPERTYNAME].  
To confirm your booking, a deposit of 25% is required for your stay at [PROPERTYNAME].  


Please use the link below to make a payment.  
Please use the link below to make a payment.  
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*Booking Info Text = Enter the description/text to show in for the Booking Info Code.  
*Booking Info Text = Enter the description/text to show in for the Booking Info Code.  


</div>
</div>


<div class="mw-collapsible mw-collapsed">
'''Auto Action 2 - Send Payment Request for deposit after cancellation period expires. '''
<div  class="headline-collapse" >
====Auto Action 2 - Send Payment Request for deposit after cancellation period expires. ====


Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations.  
Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations.  
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You only collect a payment from the guest after the 30 days cancellation period has expired.  
You only collect a payment from the guest after the 30 days cancellation period has expired.  


</div>
<div class="mw-collapsible-content">
Click '''Create New Action'''


Trigger tab:  
Trigger tab:  
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*Booking Source
*Booking Source
**Booking Source =ALL (this will apply to all bookings)
**Booking Source =All (this will apply to all bookings, direct, manual and channels). If you want to have different auto actions/rules for direct bookings -v- channel bookings, then select ‘Direct’ this will include manually created bookings and booking page bookings.
If you want to have different auto actions/rules for each channel booking, then select the Channel from the list’


*Booking Conditions
*Booking Conditions
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Booking Info tab: Optional, for information and reporting
Booking Info tab: Optional, for information and reporting
*Booking Info Code = PAYREQ (for example enter the value - use one word only)
*Booking Info Code = PAYREQ (for example enter the value - use one word only)
*Booking Info Text = Enter the description/text to show in for the Booking Info Code.  
*Booking Info Text = Enter the description/text to show in for the Booking Info Code.
</div></div>
 
=Credit Card details at Stripe=
 
The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged.
 
Multiple cards can be sent for each Stripe customer and a specific one selected when charging.
 
Stripe will only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24.
 
Info Codes in the "Info" tab of the booking show you which action was performed.
 
{| class="wikitable"
! scope="col"| Code
! scope="col"| Use
|-
 
|CARDTOSTRIPE
| card details were sent to Stripe
|-
 
|STRIPEPAYMENT
| payment imported from Stripe
|-
 
|STRIPEFAIL
| card could not be sent to Stripe
|-
 
|CARDEXPIRES
| added when the card expires before check-in
|-
 
|STRIPEAUTHORIZE
| payment has been authorised by Stripe
|-
 
|STRIPEREFUND
| refund has been processed at Stripe
|-
 
|CARDFAILSTRIPE
| card has failed at Stripe, see the note for reason
|-


</div>
|}
</div>