Stripe Payment Schedule: Difference between revisions
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=Set up= | =Set up= | ||
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Step 1: Setup your Payment Schedule for VRBO | |||
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*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGEMENT > VRBO/Homeaway > PAYMENT SCHEDULE. | *Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGEMENT > VRBO/Homeaway > PAYMENT SCHEDULE. | ||
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*Fixed amount = 0 | *Fixed amount = 0 | ||
*Percent amount = balance (outstanding balance) | *Percent amount = balance (outstanding balance) | ||
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Step 2: Setup Stripe Account | |||
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Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and set: | Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and set: | ||
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*'''Save all cards to Stripe = Yes'''. | *'''Save all cards to Stripe = Yes'''. | ||
*'''Capture = Yes''', for your Beds24 booking page, this will collect the payment at the time of the booking. | *'''Capture = Yes''', for your Beds24 booking page, this will collect the payment at the time of the booking. | ||
*'''Stripe Checkout Version = Embedded or Hosted'''', check the (?) context help for more details. | |||
*'''Payment Description''' - Description for Stripe payments, template variables can be used. This description will be seen in the STRIPE dashboard, this is not visible to the Guest. | *'''Payment Description''' - Description for Stripe payments, template variables can be used. This description will be seen in the STRIPE dashboard, this is not visible to the Guest. | ||
*'''Title''' - Customise the title for this payment option. | *'''Title''' - Customise the title for this payment option. | ||
*'''Instruction''' - Create an optional description to appear next to the Stripe pay now button. | *'''Instruction''' - Create an optional description to appear next to the Stripe pay now button. | ||
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Step 3: Create a Payment Rule - (Optional) | |||
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Standard payment rules in the system are Auto & Manual, you can create additional rules for the collection of outstanding payments | Standard payment rules in the system are Auto & Manual, you can create additional rules for the collection of outstanding payments | ||
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*Prevent payment after check-out (days) = 7 (default) | *Prevent payment after check-out (days) = 7 (default) | ||
*Prevent payment action = Set Manual | *Prevent payment action = Set Manual | ||
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Step 4: Create Auto Actions | |||
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Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS and click '''Create New Action''' to create them. | Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS and click '''Create New Action''' to create them. | ||
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*Time | *Time | ||
**Trigger Event = Checkin | **Trigger Event = Checkin | ||
Set the value based on the Rule set in (SETTINGS) CHANNEL MANAGEMENT > VRBO/Homeaway > PAYMENT SCHEDULE | |||
**Trigger Time = -14 days (set the time based on the payment schedule) | **Trigger Time = -14 days (set the time based on the payment schedule) | ||
**Time Window = 14 days (set the time based on the payment schedule. | **Time Window = 14 days (set the time based on the payment schedule. | ||
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**Payment time = set the time to collect payment | **Payment time = set the time to collect payment | ||
**Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to. | **Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to. | ||
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=Credit Card details at Stripe= | |||
The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged. | |||
Multiple cards can be sent for each Stripe customer and a specific one selected when charging. | |||
Stripe will only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24. | |||
Info Codes in the "Info" tab of the booking show you which action was performed. | |||
{| class="wikitable" | |||
! scope="col"| Code | |||
! scope="col"| Use | |||
|- | |||
|CARDTOSTRIPE | |||
| card details were sent to Stripe | |||
|- | |||
|STRIPEPAYMENT | |||
| payment imported from Stripe | |||
|- | |||
|STRIPEFAIL | |||
| card could not be sent to Stripe | |||
|- | |||
|CARDEXPIRES | |||
| added when the card expires before check-in | |||
|- | |||
|STRIPEAUTHORIZE | |||
| payment has been authorised by Stripe | |||
|- | |||
|STRIPEREFUND | |||
| refund has been processed at Stripe | |||
|- | |||
|CARDFAILSTRIPE | |||
| card has failed at Stripe, see the note for reason | |||
|- | |||
|} | |||