Hotelbeds.com: Difference between revisions

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==Capabilities==
==Capabilities==
*Beds24 can export inventory
*Beds24 can export inventory
*Beds24 can export rates. We send ONE ROOM price. If you have multiple rates by default the lowest price will be sent.  
*Beds24 can export prices. We send ONE ROOM price. If you have multiple prices by default the lowest price will be sent.  
*Beds24 can export minimum stay
*Beds24 can export minimum stay
*Beds24 can import bookings
*Beds24 can import bookings
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==Limitations==
==Limitations==
*Rates - Only the ROOM price is sent.
*Only the ROOM price is sent.
 
*If you have multiple room types and make a change which applies to your whole property the updates will send for one room type at a time. This limitation will then apply to all channels you use.


== Before you connect ==
== Before you connect ==
'''Prices'''
'''Prices'''
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Prices for "Extra Person",  "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.  
*Prices for "Extra Person",  "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.  


'''Bookings'''
'''Bookings'''
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== Multiple contracts ==
== Multiple contracts ==
Specify the first contract in the channel manager settings. Make sure "Hotelbeds" is ticked in the "Channels" tab of all rates you want to send to this contract.  
Specify the first contract in the channel manager settings. Make sure "Hotelbeds" is ticked in the "Channels" tab of all prices you want to send to this contract.  
Multiple contracts require rates to be defined for each contract.  
Multiple contracts require prices to be defined for each contract.  


Open the rates or daily prices you want to send to the second contract.  
Open the Daily Prices Fixed Prices you want to send to the second contract.  
*In rates go to the "Channels" tab. Tick "Hotelbeds" and enter the contract name and sequence for this contract separated by the / symbol.  
*In Fixed Prices  go to the "Channels" tab. Tick "Hotelbeds" and enter the contract name and sequence for this contract separated by the / symbol.  
* Daily Prices, scroll down to 'Enable List' Tick "Hotelbeds" and  enter the contract name and sequence for this contract separated by the / symbol under "Enable" in the Daily Price settings.
* Daily Prices, scroll down to 'Enable List' Tick "Hotelbeds" and  enter the contract name and sequence for this contract separated by the / symbol under "Enable" in the Daily Price settings.
Example: NRF-BAR/45678
Example: NRF-BAR/45678


If the office code for the contract is different to that set in the channel manager settings, it can be specified as a third item in the rate setting.
If the office code for the contract is different to that set in the channel manager settings, it can be specified as a third item in the price setting.


Example: NRF-BAR/45678/164
Example: NRF-BAR/45678/164




 
Daily Prices and Fixed Prices in which you have not specified a contract will send only to the first contract.  
Daily prices and rates in which you have not specified a contract will send only to the first contract.  


[[Image:hotelbeds2.png|350px|link=]]
[[Image:hotelbeds2.png|350px|link=]]
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==Price Multiplier==
==Price Multiplier==
If you want to add a multiplier to your prices - perhaps because Hotelbds requires a different currency to your Beds24 currency - add a '''*''' followed by the multiplier number to your Contract Name.
If you want to add a multiplier to your prices - perhaps because Hotelbeds requires a different currency to your Beds24 currency - add a '''*''' followed by the multiplier number to your Contract Name.


For example a Contract Name setting '''ABC*1.23''' will multiply all prices by 1.23 sent for Contract Name ABC. (i.e. raised by 23%)
For example a Contract Name setting '''ABC*1.23''' will multiply all prices by 1.23 sent for Contract Name ABC. (i.e. raised by 23%)
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<div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>
<div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>


If you manually charge virtual credit cards please note that they can only be charged on the check-out date.
A payment rule can be specified to be attached to the pending payment, the payment rule can further manage the conditions to collect the payment, for example it could specify to use virtual cards only and not a guest card.
 
You can only select a "payment rule" in Hotelbeds.com after you have created one.
Settings > Payments > Payment Rules and set Payment Source = Virtual card only > then select the payment rule in the channel manager setup for Hotelbeds.com
 
If you manually charge virtual credit cards please note that they can only be charged after the card activation date.


====Info Codes====
====Info Codes====
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== Notes ==
== Notes ==
*If you want to sync only inventory and have multiple contracts you need a rate for each contract with a price. In the "Channels" tab of the rate deselect "Hotelbeds" and if will not send.
*If you want to sync only inventory and have multiple contracts you need a price for each contract. Deselect "Hotelbeds" in your prices and it will not send.