Warning channel update failure: Difference between revisions
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[[Category:Channel_Manager]] | [[Category:Channel_Manager]] | ||
<div class="heading">Error messages from channels</div> | <div class="heading">Error messages from channels</div> | ||
This page explains what to do if you receive error messages from booking channels | |||
If a connection is not working the channel is sending error messages which we forward to you by Email. Follow the steps to solve the channel errors: | If a connection is not working the channel is sending error messages which we forward to you by Email. Follow the steps to solve the channel errors: | ||
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Open the Email and error message we sent you, have a look at the section where you see | Open the Email and error message we sent you, have a look at the section where you see | ||
<div style="background-color: #f8f9fa !important; border: 1px solid #eaecf0;border-radius: 2px; padding: 1px 4px;"> | |||
<nowiki>= = = = ERROR MESSAGE STARTS = = = =</nowiki> | <nowiki>= = = = ERROR MESSAGE STARTS = = = =</nowiki> | ||
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<nowiki>= = = = ERROR MESSAGE ENDS = = = =</nowiki> | <nowiki>= = = = ERROR MESSAGE ENDS = = = =</nowiki> | ||
</div> | |||
'''Step 2: Open the help page for the channel which sends the error''' | '''Step 2: Open the help page for the channel which sends the error''' | ||
Go to | Go to {{#fas:cog}} (SETTINGS) ->CHANNEL MANAGER > and open the page for the channel you are receiving the error message and click on the top right <span style="color:#007bff;“ >{{#far:question-circle}} </span> help icon to open the channel help page or use the links below: | ||
{| class="wikitable" | {| class="wikitable" | ||
|+Links to common errors for selected channels | |+Links to common errors for selected channels | ||
|- | |- | ||
|[[Agoda.com#Common_Errors|Agoda | |[[Agoda.com#Common_Errors|Agoda common errors]] | ||
|[[Airbnb_Mapping#Troubleshooting_and_common_errors|AirBnb | |[[Airbnb_Mapping#Troubleshooting_and_common_errors|AirBnb common errors ]] | ||
|[[Booking.com:_Synchronise_bookings_prices_availability#Error_messages|Booking.com | |[[Booking.com:_Synchronise_bookings_prices_availability#Error_messages|Booking.com common errors]] | ||
|- | |- | ||
|[[Ctrip#Common_Errors|Ctrip | |[[Ctrip#Common_Errors|Ctrip common errors]] | ||
|[[Expedia_Mapping#Common_Errors|Expedia | |[[Expedia_Mapping#Common_Errors|Expedia common errors ]] | ||
|[[Hotelbeds.com#Common_Errors|Hotelbeds Common Errors]] | |[[Hotelbeds.com#Common_Errors|Hotelbeds Common Errors]] | ||
|- | |- | ||
|[[HostelWorld.com#Common_Errors|Hostelworld | |[[HostelWorld.com#Common_Errors|Hostelworld common errors]] | ||
|[[Hrs#Common_Errors|HRS | |[[Hrs#Common_Errors|HRS common errors]] | ||
|[[Travelokacom#Common_Errors|Triaveloka]] | |[[Travelokacom#Common_Errors|Triaveloka common errors]] | ||
|} | |} | ||
'''Step 3: Find the error on the help page''' | |||
'''Step 3: Find the error on | |||
Go to the section '''Common Errors''' and search for the error text from the Email. | Go to the section '''Common Errors''' and search for the error text from the Email. | ||