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m Annette moved page Vacation-stay.com to Rakuten |
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[[Category:Channel Manager]] | [[Category:Channel Manager]] | ||
[[Category:Error Messages from Channels]] | [[Category:Error Messages from Channels]] | ||
<div class="heading">Rakuten Travel and | <div class="heading">Rakuten Travel and Rakuten Oyado</div> | ||
This page is about the menues {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > RAKUTEN and {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > and explains how the interface with these channels works and how it is set up. | This page is about the menues {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > RAKUTEN and {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > and explains how the interface with these channels works and how it is set up. | ||
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==Limitations== | ==Limitations== | ||
*"Extra Person" prices cannot be exported. | *"Extra Person" prices cannot be exported. | ||
*"Minimum Stay" rules cannot be exported. | |||
*"Maximum Stay" rules cannot be exported. | |||
== Before you connect == | == Before you connect == | ||
'''Prices''' | '''Prices''' | ||
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | *We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | ||
*Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the | *Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent. | ||
*We can only send one price per day. If you have multiple prices activated for this channel the price with the lowest minimum stay will send. | *We can only send one price per day. If you have multiple prices activated for this channel the price with the lowest minimum stay will send. | ||
*If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value. | *If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value. | ||
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== Updates == | == Updates == | ||
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly. | Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly. | ||
== Check Connection == | == Check Connection == | ||
The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it. | The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it. | ||
== Common Errors == | == Common Errors == | ||
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Use this | Use this document [https://docs.google.com/forms/d/1g9StyaEeFn1bMpy5l5XZXgZ5TxiPudIPgDJNMZFjVnQ/viewform?edit_requested=trueform] to request the disconnection at Vacation STAY. | ||