Tripadvisor Rentals: Difference between revisions

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[[Category:Channel Manager]]
 
[[Category:Error Messages from Channels]]
<div class="heading">Tripadvisor Rentals API</div>
[[Category:Troubleshooting]]
<div class="heading">Tripadvisor Rentals</div>
  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPADVISOR RENTALS and explains how the connection with Tripadvisor Rentals works and how to set it up.
  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPADVISOR RENTALS and explains how the connection with Tripadvisor Rentals works and how to set it up.
https://www.tripadvisor.com/Rentals
https://www.tripadvisor.com/Rentals
<div class="warning">{{#fas:exclamation-triangle}} '''TripAdvisor has shut down its TripAdvisor Rentals business as of October 2024.
Guests will no longer be able to book properties after September 30, 2024, across any of the TripAdvisor Group brands, including Holiday Lettings, Flipkey, and Niumba.
On September 30, 2024, Tripadvisor has  removed functionality that allows the direct booking of properties across any of the Tripadvisor Group brands, including Holiday Lettings, Flipkey, and Niumba.
</div>


__TOC__
__TOC__
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== Limitations==
== Limitations==
*Tripadvisor makes the XML connection available to TripadvisorRentals customers with 15 or more listings.
*Only for Tripadvisor accounts with an already existing connection with Beds24 or Tripadvisor accounts changing from another channel manager where they had an API connection. If you can not use this connection go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL to use iCal to synchronise availability and booking.
 
*A listing can not be activated until the full location (address, latitude, longitude) has been checked by Tripadvisor. After Tripadvisor has checked the location it can not be changed.
*A listing can not be activated until the full location (address, latitude, longitude) has been checked by Tripadvisor. After Tripadvisor has checked the location it can not be changed.
*Tripadvisor does not support room types, the connected Beds24 room type should have a quantity of one. You can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]] to create room types for other channels like booking.com if necessary
*Tripadvisor does not support room types, the connected Beds24 room type should have a quantity of one. You can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]] to create room types for other channels like booking.com if necessary
*Tripadvisor has specific rules regarding pictures, please see the details in the [[Tripadvisor_Rentals#Pictures|Pictures section]]


== Before you connect ==
== Before you connect ==
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== Connect to TripadvisorRentals ==
== Connect to TripadvisorRentals ==
=== Connect to your TripadvisorRentals Account===
=== Connect to your TripadvisorRentals Account===
*If you already have an account with Tripadvisor send an email to pmssales@tripadvisor.com with following information:
*If you already have an account which is API connected contact Tripadvisor via the contact form on their website https://rentalsupport.tripadvisor.com/contact_form?l=en_GB with following information:
**Your TripAdvisor Account ID
**Your TripAdvisor Account ID
**Your registered TripAdvisor Rentals account Email address
**Your registered TripAdvisor Rentals account Email address
**A note that you want to be connected to Beds24 channel manager via the TripadvisorRentals Content API
**A note that you want to be connected to Beds24 channel manager via the TripadvisorRentals Content API
**Your Beds24 account number (owner ID) which you can find under SETTINGS-ACCOUNT (Tripadvisor might call this "Partner ID")
**Your Beds24 account number (owner ID) which you can find under SETTINGS-ACCOUNT (Tripadvisor might call this "Partner ID")
*Use this [https://www.tripadvisor.com/RentalInsights/get-started#list form] if you do not have an account with Tripadvisor.


Activation is per Beds24 account. All properties owned by a Beds24 account can be connected. If you have properties in a sub acccount which need to be connected click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right) Manage Account -> Manage Property > Channel Management > "Tripadvisor Rentals XML Connect via Account". With this setting, you can select that the property connects to Tripadvisor Rentals via a different account than the one it is in.
Activation is per Beds24 account. All properties owned by a Beds24 account can be connected. If you have properties in a sub acccount which need to be connected click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right) Manage Account -> Manage Property > Channel Management > "Tripadvisor Rentals XML Connect via Account". With this setting, you can select that the property connects to Tripadvisor Rentals via a different account than the one it is in.
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== Prices ==
== Prices ==
Daily prices or Rates with the "Tripadvisor Rentals" channel ticked and set as offer 1 will send to Tripadvisor Rentals. The price sent is a room price, only ONE price can be sent per date. Also a minimum stay can be sent. If you have multiple prices activated for TripadvisorRentals with different minimum stays the system will send the price with the lowest minimum stay.
Daily prices or Fixed Prices with the "Tripadvisor Rentals" channel ticked and set as offer 1 will send to Tripadvisor Rentals. The price sent is a room price, only ONE price can be sent per date. Also a minimum stay can be sent. If you have multiple prices activated for TripadvisorRentals with different minimum stays the system will send the price with the lowest minimum stay.


In SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->SPECIFIC CONTENT you can set
In SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->SPECIFIC CONTENT you can set
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  '''NOT_FOUND 404'''
  '''NOT_FOUND 404'''
   Contact [email protected] and ask to check if your are properly connected to Beds24 channel manager via the TripadvisorRentals Content API.
   Contact Tripadvisor and ask to check if your are properly connected to Beds24 channel manager via the TripadvisorRentals Content API.


  '''Forbidden 403'''
  '''Forbidden 403'''
  Contact [email protected] and ask to check if your are properly connected to Beds24 channel manager via the TripadvisorRentals Content API.
  Contact Tripadvisor and ask to check if your are properly connected to Beds24 channel manager via the TripadvisorRentals Content API.


==Notes==
==Notes==
*Tripadvisor collects the full payment from the client and transfers it to you after arrival.
*Tripadvisor collects the full payment from the client and transfers it to you after arrival.
*After departure, Tripadvisor sends out a review requests to guests.
*After departure, Tripadvisor sends out a review requests to guests.
*For support contact [email protected].
*For support contact Tripadviosr.


== Disconnect ==
== Disconnect ==
*Untick  "Inventory", "Prices ", "Bookings",  "Content" to stop Beds24 sending data and importing bookings.
*Untick  "Inventory", "Prices ", "Bookings",  "Content" to stop Beds24 sending data and importing bookings.
*[email protected] and as them to terminate the connection.
*Contact Tripadvisor and as them to terminate the connection.