Guest Guide: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
|||
| (15 intermediate revisions by one other user not shown) | |||
| Line 3: | Line 3: | ||
[[Category:Messaging]] | [[Category:Messaging]] | ||
<div class="heading">Guest Guide</div> | <div class="heading">Guest Guide</div> | ||
This page explains how to create a | This page explains how to create a Guest Guide | ||
If you want to provide your guests with guide containing important information about their stay, the location, tips etc. you can use one of the booking templates. Using [[Template Variables]] you can auto populate the template with information. | If you want to provide your guests with a guide containing important information about their stay, the location, tips etc. you can use one of the booking templates. Using [[Template Variables]] you can auto populate the template with information. | ||
You can attach the booking template to an Auto Action Email to automatically send it to your guests before they arrive. | You can attach the booking template to an Auto Action Email to automatically send it to your guests before they arrive. | ||
If you have multiple properties you can use the <span class="" style="color: #c7c7c7;" >{{#fas:copy}}</span> the copy function to copy the content of the template to other properties. | *If you support multiple languages you can provide a specific language version for each. | ||
*If you have multiple properties you can use the <span class="" style="color: #c7c7c7;" >{{#fas:copy}}</span> the copy function to copy the content of the template to other properties. | |||
<span style="color: #f3e504; font-size: 180%;" >{{#fas:lightbulb}}</span>If you need more functionality we can offer you integrations with several [[https://wiki.beds24.com/wikiDE/index.php/Kategorie:Apps Guest Experience]] Tools. | |||
=Create Guest Guide= | =Create Guest Guide= | ||
| Line 28: | Line 31: | ||
Use the formatting options in the editor to format the template to your requirements. | Use the formatting options in the editor to format the template to your requirements. | ||
'''Step 5: Use Guest Guide in multiple properties''' | '''Step 5: Add language versions''' | ||
If you support multiple languages copy what you have created, add it to the other language tabs and make the required adjustments for each language. | |||
'''Step 6: Use Guest Guide in multiple properties''' | |||
Use the <span class="" style="color: #c7c7c7;" >{{#fas:copy}}</span> the copy function to copy the content of the template to other properties. If required open the template for each property and make required adjustments. | Use the <span class="" style="color: #c7c7c7;" >{{#fas:copy}}</span> the copy function to copy the content of the template to other properties. If required open the template for each property and make required adjustments. | ||
'''Step | '''Step 7: Create an Auto Action Email''' | ||
You can attach the booking template to an Auto Action Email which you can create in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS. | You can attach the booking template to an Auto Action Email which you can create in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS. | ||
=Example= | =Example= | ||
[[Image:guestguide.png|600px|link=]] | [[Image:guestguide.png|600px|border|link=]] | ||
[[Media:guestguide.pngf|view large]] | [[Media:guestguide.pngf|view large]] | ||
==Unformatted content for this template== | |||
Guestguide for [GUESTFIRSTNAME]s stay at [PROPERTYNAME] | Guestguide for [GUESTFIRSTNAME]s stay at [PROPERTYNAME] | ||
from [FIRSTNIGHT] - [LASTNIGHT] | from [FIRSTNIGHT] - [LASTNIGHT] | ||
Your Stay | Your Stay | ||
| Line 52: | Line 59: | ||
Check-out: [CHECKOUTEND] | Check-out: [CHECKOUTEND] | ||
Access | Access | ||
| Line 58: | Line 66: | ||
Your access key for both doors is [BOOKIDLAST6]. | Your access key for both doors is [BOOKIDLAST6]. | ||
Wifi | Wifi | ||
Network: [PROPERTYTEMPLATE1] | Network: [PROPERTYTEMPLATE1] | ||
Password: [ROOMTEMPLATE1] | Password: [ROOMTEMPLATE1] | ||
Contacts | Contacts | ||
| Line 68: | Line 80: | ||
Email: [PROPERTYEMAIL] | Email: [PROPERTYEMAIL] | ||
Mobile and WhatsApp: [PROPERTYPHONE] | Mobile and WhatsApp: [PROPERTYPHONE] | ||
The Area | The Area | ||
[PROPERTYLOCATIONDESCRIPTIONBR] | [PROPERTYLOCATIONDESCRIPTIONBR] | ||