Host Notifications: Difference between revisions
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'''Email Message''': This is the text of the additional email new booking notification. [[Template Variables]] may be used for the subject and text of the email to include information from the booking. | '''Email Message''': This is the text of the additional email new booking notification. [[Template Variables]] may be used for the subject and text of the email to include information from the booking. | ||
= SMS = | = SMS = | ||
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'''SMS Text''': This is the text to send in the SMS message. Template variables may be used to include information from the booking. Remember that SMS messages are limited to 160 characters and will either be truncated if they are longer than this or sent as multiple SMS per message (depending on the carrier). | '''SMS Text''': This is the text to send in the SMS message. Template variables may be used to include information from the booking. Remember that SMS messages are limited to 160 characters and will either be truncated if they are longer than this or sent as multiple SMS per message (depending on the carrier). | ||
We connect with multiple SMS carriers so if you have issues with SMS not being delivered we can change carrier for your account, please contact support for assistance. | We connect with multiple SMS carriers so if you have issues with SMS not being delivered we can change carrier for your account, please contact support for assistance. | ||
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Check your spam folder if they are not there you might need to have Beds24 added to your white list of Email address which do not get blocked. Your Email providers help should tell you how to do this. | Check your spam folder if they are not there you might need to have Beds24 added to your white list of Email address which do not get blocked. Your Email providers help should tell you how to do this. | ||
''' | '''SMSs cannot be delivered to certain carriers''' | ||
Some carriers require us to send SMSs from an "Alphanumeric Sender ID" instead of a phone number. This means SMSs will be displayed as coming from a name instead of a phone number. If you are having issues where some recipients are unable to receive your SMSs, or if you would simply prefer to use a Sender ID, please contact support with the name you would like to use. Alphanumeric Sender IDs may be up to 11 characters long, and may contain upper and lowercase letters, numbers and spaces. | Some carriers require us to send SMSs from an "Alphanumeric Sender ID" instead of a phone number. This means SMSs will be displayed as coming from a name instead of a phone number. If you are having issues where some recipients are unable to receive your SMSs, or if you would simply prefer to use a Sender ID, please contact support with the name you would like to use. Alphanumeric Sender IDs may be up to 11 characters long, and may contain upper and lowercase letters, numbers and spaces. | ||