Category:Channel Manager: Difference between revisions

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[[Category:Getting_Started]]

[[Category:Automation]]

[[Category:~~Apps~~]]

[[Category:Marketplace]]

~~<div class="heading">Channel Manager</div>~~

This page is about the menu {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER and explains how the channel manager works.

__TOC__

=Summary=

'''Two-way API connections''' with all leading OTAs allow you to export prices and availability and import bookings instantly.

We also offer '''content management and listing creation''' with selected OTAs including Airbnb, Booking.com and Vrbo, as well as many convenience features such as '''reporting, review management and messaging'''.

The '''iCal import and an iCal export-functions''' allow two-way connections via iCal for channels without an API connection.

There is a '''dedicated help page for each channel''' with information on the capabilities of the connection and setup instructions.</div>

= How the Channel Manager works =

The Channel Manager ~~allows individual properties or agencies managing multiple properties to keep~~ inventory up-to-date in real time at our channel partners, allowing hosts to use and get the most out of multiple ~~on-line~~ booking channels without the hassle of constantly signing-in and updating all of them individually each time a booking is made (or cancelled) via one of them.

The Channel Manager keeps inventory up-to-date in real time at our channel partners, allowing hosts to use and get the most out of multiple online booking channels without the hassle of constantly signing-in and updating all of them individually each time a booking is made (or cancelled) via one of them.

~~Two-Way XML connections with Booking.com, Expedia, Agoda, Hostelworld and many more leading OTA`s export prices and inventory and import bookings instantly~~.

[[File:explainer.gif|center|400px]]

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== Import existing bookings==

Before your activate a connection make sure your ~~rates~~ and inventory are set up correctly. The channel manger can only import bookings from the time the connection was activated. If you have previous or other bookings outside the Beds24 system you have these options:

Before your activate a connection make sure your prices and inventory are set up correctly. The channel manger can only import bookings from the time the connection was activated. If you have previous or other bookings outside the Beds24 system you have these options:

*For some channels we can import upcoming bookings. If this is possible you will find information about this in the channel specific set up instructions.

*To block booked dates go to the CALENDAR in your control panel and change the inventory for the dates you have bookings for.

*If you need the booking details in Beds24 will need to enter the bookings manually. If you are comfortable working with .csv files you can import data into Beds24 using our API (https://api.beds24.com).

= Connection types =

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<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send.

===Adjust Prices===

You have the option to mark your prices up or down to allow for currency conversion for channel commissions.

<embedvideo service="youtube">https://youtu.be/zje-E0vCsxw</embedvideo>

=== Preferences ===

You can set bulk settings for your Channel Managers in Preferences.

*Export Data = 1 or 2 years, if you want to send prices upto 2 years to the Channels, then as long as you have ~~Rates/daily~~ prices setup for the Channel, then you can select the appropriate setting here. Please Note :- we can not send 2 years data for all channels, you can see the specifics in the HELP page for each Channel.

*Export Data = 1 or 2 years, if you want to send prices upto 2 years to the Channels, then as long as you have prices setup for the Channel, then you can select the appropriate setting here. Please Note :- we can not send 2 years data for all channels, you can see the specifics in the HELP page for each Channel.

*Import Channel Collect Payments - If any of your Channels collect payments on your behalf, if you set this = YES, then the details will be imported with the booking.

*Deduce language from country - when the guest enters their country, then we can deduce the 2 character language code that will be used if you have created language based messages to be sent to your guests.

=== Activation===

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==2-Way synchronization via iCal==

With many channels including Airbnb, VRBO~~, TripadvisorRentals~~ we offer specially constructed iCal sync option which are 2-way.

With many channels including Airbnb, VRBO we offer specially constructed iCal sync option which are 2-way.

For other channels you can use our iCal export to send availability to the calendar and the iCal import to import bookings to Beds24.

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=== Do guests receive a confirmation? ===

The channel confirms the booking with the guest. Beds24 will not sent a confirmation message. If you want to send one as well you can set up an Auto Action Email.

The channel confirms the booking with the guest. Beds24 will not sent a confirmation message. If you want to send one as well you can set up an Auto Action Email. A template is available which you can further customize. Use the context help (?Icons) in the Auto Action and on the help page (click on HELP in the top right menu) for further instructions.

=== How do I modify or cancel a booking?===

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=== Can I send different availability to channels?===

You can ~~[[Channel_with_Custom_Availability|set up virtual rooms]] if you want to send custom~~ availability ~~to one or more channels~~. ~~For example you may not want to sell via a particular channel at certain times of the year~~.

Yes. You can limit the availability in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > CHANNEL INVENTORY.

<embedvideo service="youtube">https://youtu.be/VEBJNiVwdqE</embedvideo>

=== What are contracted rooms or base allocation? ===

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| [[bookeasy]] ||hotels, B&Bs, hostels, vacation rentals, camping || Australia, New Zealand, Indonesia ||Global || Destination Management || || https://www.bookeasy.com

|-

| [[Hometogo_Mapping|~~Casamiundo~~]] || Vacation rentals ||Worldwide||Worldwide||~~OTS~~ ||via Hometogo||'https://www.casamundo~~.com~~

| [[Hometogo_Mapping|Casamundo]] || Vacation rentals ||Worldwide||Worldwide||OTA ||via Hometogo||'https://www.casamundo.com

|-

~~| [[Ctrip]] ||hotels||Global ||China || OTA || || https://www.ctrip~~.com

|-

| [[Decoloar]] ||hotels, resorts, hostels, lodges, inns ||(Latin America, USA ||Latin America || OTA || || https://www.despegar.com

|-

| [[Despegar]] ||hotels, resorts, hostels, lodges, inns ||(Latin America, USA ||Latin America || OTA || || https://www.despegar.com

|-

| [[Dorms.com]] ||hostels || || || OTA || || The connection was set up and is maintained by https://www.dorms.com

|-

| [[EDreamsODIGEO|EDreams, Odigeo, Opodo]] ||hotels, resorts, B&Bs, hostels, vacation rentals||Global ||Global || OTA (Packages) || https://www.edreamsodigeo.com/our-brands/ || [https://www.odigeoconnect.com/?utm_source=Connectivity&utm_medium=beds24&utm_campaign=beds24_link https://www.eDreams.com]

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| [[Google Hotel Ads]] ||hotels, B&Bs||Global ||Global|| Metasearch Engine || || https://ads.google.com/hotels/partners/

|-

| [[Google for Vacation Rentals]] ||vacation ~~retnalsl~~ ||Global|| Metasearch Engine || || https://support.google.com/hotelprices/answer/10224602?hl=en

| [[Google for Vacation Rentals]] ||vacation rentals ||Global|| Metasearch Engine || || https://support.google.com/hotelprices/answer/10224602?hl=en

|-

| [[Guestlink.co.uk]] ||hotels, B&Bs, hostels, vacation rentals, camping || UK ||Global || Destination Management || || https://www.guestlink.co.uk

|-

| [[~~Holidaylettings.co.uk~~]] ||vacation rentals ||~~Global~~ ||Global || ~~OTA~~ || || https://~~holidaylettings~~.~~com~~

| [[Holidu%20Smart%20Destinations|Holidu Smart Destinations]] ||hotels, B&Bs, hostels, vacation rentals, camping ||Germany, Austria, Switzerland || Global || Destination Management || || https://www.holidu.de/hsd

|-

| [[Homeaway.com|Homeaway]] ||vacation rentals ||Global ||Global || OTA|| https://www.homeaway.com/info/about-the-family/ || https://www.homeaway.com

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| [[Tiket]] |||hotels, B&Bs, hostels, vacation rentals, ||IIndonesia, Malaysia, Singapore, Thailand, Vietnam, Japan ||Indonesia, Malaysia, Singapore, Thailand, Vietnam, Japan || OTA || || https://tix.tiket.com/register

|-

~~| [[Tomas]] ||hotels, B&Bs, hostels, vacation rentals, camping ||Germany, Austria, Switzerland || Global || Destination Management || || http://www.tomas.travel~~

|-

| [[Travel_com_au|Travel.com.au]] ||hotels, B&Bs, hostels, vacation rentals, camping ||Australia || Australia || OTA || || https://www.travel.com.au/

|-

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| [[Tripadvisor]] ||hotels, B&Bs||Global ||Global|| Metasearch Engine || || https://www.tripadvisor.com

|-

| [[~~Tripadvisor_Rentals~~|~~Tripadvisor Rentals~~]] ||~~vacation rentals~~ ||Global ||~~Global~~ || OTA || || https://www.~~tripadvisor~~.com~~/Rentals~~

| [[Trip|Trip]] ||hotels||Global ||China || OTA || || https://www.trip.com

|-

| [[Trivago]] ||hotels, B&Bs||Global ||Global|| Metasearch Engine || || https://www.trivago.com

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| [[Vacation-stay.com|VacationStay]] ||vacation rentals, hotels||Japan ||Japan || OTA || || https://vacation-stay.com/

|-

| [[Verwöhnwochenende]] ||vacation rentals, hotels, B&Bs ||Europe|| Germany|| OTA || || The connection was set up and is maintained by https://www.verwoehnwochenende.de

|-

| [[VisitScotland]] ||hotels, B&Bs, hostels, vacation rentals, camping || Scotland ||Global || Destination Management || || https://www.visitscotland.co.uk

|-

@@ Line 2: / Line 2: @@
 [[Category:Getting_Started]]
 [[Category:Automation]]
-[[Category:Apps]]
+[[Category:Marketplace]]
-<div class="heading">Channel Manager</div>
   This page is about the menu {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER and explains how the channel manager works.
 __TOC__
+=Summary=
+<div class="summarybox">
+'''Two-way API connections''' with all leading OTAs allow you to export prices and availability and import bookings instantly.
+We also offer '''content management and listing creation''' with selected OTAs including Airbnb, Booking.com and Vrbo, as well as many convenience features such as '''reporting, review management and messaging'''.
+The  '''iCal import and an iCal export-functions'''  allow  two-way connections via iCal for channels without an API connection.
+There is a '''dedicated help page for each channel''' with information on the capabilities of the connection and setup instructions.</div>
 = How the Channel Manager works =
-The Channel Manager allows individual properties or agencies managing multiple properties to keep inventory up-to-date in real time at our channel partners, allowing hosts to use and get the most out of multiple on-line booking channels without the hassle of constantly signing-in and updating all of them individually each time a booking is made (or cancelled) via one of them.
+The Channel Manager keeps inventory up-to-date in real time at our channel partners, allowing hosts to use and get the most out of multiple online booking channels without the hassle of constantly signing-in and updating all of them individually each time a booking is made (or cancelled) via one of them.
-Two-Way XML connections with Booking.com, Expedia, Agoda, Hostelworld and many more leading OTA`s export prices and inventory and import bookings instantly.
 [[File:explainer.gif|center|400px]]
@@ Line 27: / Line 34: @@
 == Import existing bookings==
-Before your activate a connection make sure your rates and inventory are set up correctly. The channel manger can only import bookings from the time the connection was activated. If you have previous or other bookings outside the Beds24 system you have these options:
+Before your activate a connection make sure your prices and inventory are set up correctly. The channel manger can only import bookings from the time the connection was activated. If you have previous or other bookings outside the Beds24 system you have these options:
 *For some channels we can import upcoming bookings. If this is possible you will find information about this in the channel specific set up instructions.
 *To block booked dates go to the CALENDAR in your control panel and change the inventory for the dates you have bookings for.
 *If you need the booking details in Beds24 will need to enter the bookings manually. If you are comfortable working with .csv files you can import data into Beds24 using our API (https://api.beds24.com).
 = Connection types =
@@ Line 69: / Line 76: @@
 <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span>   Click on the "View Actual Data" Button to check which prices and availability will send.
+===Adjust Prices===
+You have the option to mark your prices up or down to allow for currency conversion for channel commissions.
+<embedvideo service="youtube">https://youtu.be/zje-E0vCsxw</embedvideo>
 === Preferences ===
 You can set bulk settings for your Channel Managers in Preferences.
-*Export Data = 1 or 2 years, if you want to send prices upto 2 years to the Channels, then as long as you have Rates/daily prices setup for the Channel, then you can select the appropriate setting here. Please Note :- we can not send 2 years data for all channels, you can see the specifics in the HELP page for each Channel.
+*Export Data = 1 or 2 years, if you want to send prices upto 2 years to the Channels, then as long as you have  prices setup for the Channel, then you can select the appropriate setting here. Please Note :- we can not send 2 years data for all channels, you can see the specifics in the HELP page for each Channel.
 *Import Channel Collect Payments - If any of your Channels collect payments on your behalf, if you set this = YES, then the details will be imported with the booking.
 *Deduce language from country - when the guest enters their country, then we can deduce the 2 character language code that will be used if you have created language based messages to be sent to your guests.
 === Activation===
@@ Line 92: / Line 104: @@
 ==2-Way synchronization via iCal==
-With many channels including Airbnb, VRBO, TripadvisorRentals we offer specially constructed iCal sync option which are 2-way.
+With many channels including Airbnb, VRBO we offer specially constructed iCal sync option which are 2-way.
 For other channels you can use our iCal export to send availability to the calendar and the iCal import to import bookings to Beds24.
@@ Line 101: / Line 113: @@
 === Do guests receive a confirmation? ===
-The channel confirms the booking with the guest. Beds24 will not sent a confirmation message. If you want to send one as well you can set up an Auto Action Email.
+The channel confirms the booking with the guest. Beds24 will not sent a confirmation message. If you want to send one as well you can set up an Auto Action Email. A template is available which you can further customize.  Use the context help (?Icons) in the Auto Action and  on the help page (click on HELP in the top right menu) for further  instructions.
 === How do I modify or cancel a booking?===
@@ Line 148: / Line 160: @@
 === Can I send different availability to channels?===
-You can [[Channel_with_Custom_Availability|set up virtual rooms]] if you want to send custom availability to one or more channels. For example you may not want to sell via a particular channel at certain times of the year.
+Yes. You can limit the availability in  {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > CHANNEL INVENTORY.
+<embedvideo service="youtube">https://youtu.be/VEBJNiVwdqE</embedvideo>
 === What are contracted rooms or base allocation? ===
@@ Line 204: / Line 218: @@
 | [[bookeasy]]  ||hotels, B&Bs, hostels, vacation rentals, camping || Australia, New Zealand, Indonesia ||Global  || Destination Management ||  || https://www.bookeasy.com
 |-
-| [[Hometogo_Mapping|Casamiundo]] || Vacation rentals    ||Worldwide||Worldwide||OTS ||via Hometogo||'https://www.casamundo.com
+| [[Hometogo_Mapping|Casamundo]] || Vacation rentals    ||Worldwide||Worldwide||OTA ||via Hometogo||'https://www.casamundo.com
-|-
-| [[Ctrip]]   ||hotels||Global ||China || OTA ||  || https://www.ctrip.com
 |-
 | [[Decoloar]]  ||hotels, resorts, hostels, lodges,  inns ||(Latin America, USA ||Latin America || OTA ||  || https://www.despegar.com
 |-
 | [[Despegar]]  ||hotels, resorts, hostels, lodges,  inns ||(Latin America, USA ||Latin America || OTA  || || https://www.despegar.com
+|-
+| [[Dorms.com]]  ||hostels || || ||  OTA  ||  || The connection was set up and is maintained by https://www.dorms.com
 |-
 | [[EDreamsODIGEO|EDreams, Odigeo, Opodo]]  ||hotels, resorts, B&Bs, hostels, vacation rentals||Global ||Global || OTA (Packages) || https://www.edreamsodigeo.com/our-brands/ || [https://www.odigeoconnect.com/?utm_source=Connectivity&utm_medium=beds24&utm_campaign=beds24_link https://www.eDreams.com]
@@ Line 226: / Line 240: @@
 | [[Google Hotel Ads]]  ||hotels, B&Bs||Global ||Global|| Metasearch Engine ||  || https://ads.google.com/hotels/partners/
 |-
-| [[Google for Vacation Rentals]]  ||vacation retnalsl ||Global|| Metasearch Engine ||  || https://support.google.com/hotelprices/answer/10224602?hl=en
+| [[Google for Vacation Rentals]]  ||vacation rentals ||Global|| Metasearch Engine ||  || https://support.google.com/hotelprices/answer/10224602?hl=en
 |-
 | [[Guestlink.co.uk]] ||hotels, B&Bs, hostels, vacation rentals, camping || UK ||Global  || Destination Management ||  || https://www.guestlink.co.uk
 |-
-| [[Holidaylettings.co.uk]]   ||vacation rentals ||Global  ||Global || OTA ||  || https://holidaylettings.com
+| [[Holidu%20Smart%20Destinations|Holidu Smart Destinations]]  ||hotels, B&Bs, hostels, vacation rentals, camping ||Germany, Austria, Switzerland || Global || Destination Management ||  || https://www.holidu.de/hsd
 |-
 | [[Homeaway.com|Homeaway]]  ||vacation rentals ||Global  ||Global || OTA||  https://www.homeaway.com/info/about-the-family/ || https://www.homeaway.com
@@ Line 277: / Line 292: @@
 | [[Tiket]]    |||hotels, B&Bs, hostels, vacation rentals, ||IIndonesia, Malaysia, Singapore, Thailand, Vietnam, Japan ||Indonesia, Malaysia, Singapore, Thailand, Vietnam, Japan || OTA  || || https://tix.tiket.com/register
 |-
-| [[Tomas]]  ||hotels, B&Bs, hostels, vacation rentals, camping ||Germany, Austria, Switzerland || Global || Destination Management ||  || http://www.tomas.travel
-|-
 | [[Travel_com_au|Travel.com.au]]    ||hotels, B&Bs, hostels, vacation rentals, camping ||Australia || Australia || OTA ||  || https://www.travel.com.au/
 |-
@@ Line 291: / Line 305: @@
 | [[Tripadvisor]]  ||hotels, B&Bs||Global ||Global|| Metasearch Engine ||  || https://www.tripadvisor.com
 |-
-| [[Tripadvisor_Rentals|Tripadvisor Rentals]]   ||vacation rentals ||Global  ||Global || OTA ||  || https://www.tripadvisor.com/Rentals
+| [[Trip|Trip]]   ||hotels||Global ||China || OTA ||  || https://www.trip.com
 |-
 | [[Trivago]]  ||hotels, B&Bs||Global ||Global|| Metasearch Engine  || || https://www.trivago.com
@@ Line 297: / Line 311: @@
 | [[Vacation-stay.com|VacationStay]]   ||vacation rentals, hotels||Japan ||Japan || OTA ||  || https://vacation-stay.com/
 |-
+| [[Verwöhnwochenende]]  ||vacation rentals, hotels, B&Bs ||Europe|| Germany||  OTA  ||  || The connection was set up and is maintained by https://www.verwoehnwochenende.de
+|-
 | [[VisitScotland]] ||hotels, B&Bs, hostels, vacation rentals, camping || Scotland ||Global  || Destination Management  || || https://www.visitscotland.co.uk
 |-

Category:Channel Manager: Difference between revisions

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