Email Communication: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
| (2 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
[[Category:How to]] | [[Category:How to]] | ||
By default the guest will receive a '''booking notification''' from [email protected]. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. | By default the guest will receive a '''booking notification''' from [email protected]. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL. | ||
To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> | To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS. | ||
'''Template e-mails''' can be sent automatically at specific times or or manually directly from the booking. | '''Template e-mails''' can be sent automatically at specific times or or manually directly from the booking. | ||
[[Template Variables]] may be used in the email. [[Template Variables]] are special short codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email. | [[Template Variables]] may be used in the email. [[Template Variables]] are special short codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email. | ||
'''Gmail''' can be used for outgoing email but you must be take extra steps if you have 2 step verification on your account. You will need to generate an application specific password as explained here: https://support.google.com/accounts/answer/185833?hl=en | |||